AVOID Spa Repair LA and Walter AT ALL COSTS unless you enjoy lighting thousands of dollars on fire,…read moreruining your equipment and getting ghosted. I paid $4,975 based on his supposed "expertise" to connect and integrate a gas heater into my existing cedar hot tub system. He was the one who recommended the exact heater, insisted it would work, and told me what to buy. I trusted his advice. Big mistake. He showed up, did partial plumbing and installation work, couldn't get the system running, and started blaming everything--gas connection issues, then control boards (that he supplied), then anything but his own design. After a few failed attempts, he just... disappeared. No completion, no fix, no follow-up. Meanwhile, my hot tub has been completely unusable for months. I brought in multiple independent professionals to figure out what went wrong. Every single one of them said the same thing: the setup he recommended is fundamentally incompatible and will never work. Even the manufacturer confirmed it. This wasn't a minor error or bad luck--this was a completely wrong approach from the start that never should have been recommended and Walter has absolutely no idea what he's doing. And before anyone thinks I didn't give him a chance--think again. I gave him every opportunity to come back, fix it, or refund the money. Multiple calls, messages, and months of patience. Instead of taking responsibility, he stopped responding entirely. So now I'm stuck paying other professionals to undo the damage and take him to court just to try to recover my money. Call it what you want, but in my experience this is someone who will confidently sell you on a solution that doesn't work, take your money, and disappear when it falls apart. Save yourself the time, money, and stress. AVOID WALTER AT ALL COSTS!!! My understanding is that this is a new Yelp page because Walter had to take the other one down for how bad he was doing. Yelp: if you're reading this, I HAVE RECEIPTS FOR EVERY ONE OF WALTER'S ACTIONS. DO NOT TAKE THIS REVIEW DOWN.

DO NOT HIRE. These guys have changed their profile name; if you want to see previous reviews, look…read moreup Spa Repair LA, their actual name: https://m.yelp.com/biz/spa-repair-los-angeles Walter messed up initial install. Blamed the manufacturer. Charged another installation fee for replacement parts. Switched out the spa pack saying it was equatable (it wasn't). Misrepresented to electrician and then we had an electrical fire. Then ghosted when repairs needed to be made again and just stopped servicing the tub. Of course not before billing us for maintenance fees. Find yourself someone else - it will save you years of headache.

Similar experience as others have had when it goes via Home Shield. Rude, unprofessional, and…read moreincompetent. They have been out to my rental house 4 times and the issue with the pool/jacuzzi heater is still not fixed. Poor communication skills, and then get upset when you call them out on things. Everything via text, and then they have the audacity to get upset if I don't immediately jump to give them a review. Well...Here you go. Stay away from these folks.

Mmmm...I'd go the other way if you could. They were assigned to us by first American home warranty…read more Which, that's on me for dealing with the warranty people in the first place. I submitted a claim. I was given a windows time frame of when they would show up. They called and told ,e it would be two days later. Bonnie, I believe is her name, not a native English speaker, told me that was wrong and I shouldn't rely on the email from the home warranty company that she decides when they come out. Honestly I copped a little bit of an attitude because she was a little abrupt and rude. My question is as your customer and not a mind reader how am to know that. Honey, she really started to lay in to me about how she does her scheduling and basically I am a moron for relying on the email notification. She is rude, rotten example of humanity. So we agree to when they will come out which is a week after my first request. It shouldn't take that long but ok, what choice do I have since I am with this equally inept home warranty company. The guy comes out, he had been there before and couldn't fix our other problem so I didn't have much hope for him this time either. Like, you can always tell what you're getting sometimes and this was no exception to that rule. He muttered around about something, I don't know that he really knew. It's not a mark against him, I just don't think he has the expertise for this job. I couldn't quite understand him, but I got the just the igniter was out. I wait around and they contact me 3 days later. They are going to have to send their lead tech out. My suspicions with the first guy are spot on. Always trust your instincts. So I schedule the appointment with the mean Russian lady. Via text. They text me later and need to push it further out. This is now 3 weeks since I've made a claim and two weeks since the first fellow came out. I'm not happy, honestly. She tells me it will be another day that they come out. I mentioned I had taken off of work to deal with this. She says I don't have to be there. Um, yeah, I do. You can't just come on my property unescorted. That's not how it works. She tells me -via text! - still no actual call- that it will be two more days before he come out. So I told her as her customer I guess I have no choice in the matter. These mother fuc*ers text me the day before to cancel the appointment and they aren't coming at all. I had to call the home warranty people and start all over, they hadn't even bothered to tell FAHW. Subsequent FAHW sent me a letter telling me they had been discharged as a provider for them. Yeah, well no shit, they should have been let go a long time ago. Highly highly recommend not to use them or go near them. The staff lady is mean as hell, the tech is inept and in general I think they have no business in business.

My old pool heater and the saltwater broke down after years of service. Found Spectrum Pool Care on…read moreYelp and a friend recommendation and called for an estimate. They came and the price was reasonable, took them only a couple days to have it installed, Miguel the technician was very knowledgeable and did a great job. Amanda from the customer service was awesome, very friendly and quick to resolve any issues. Highly recommend this company for any pool service.

Spectrum Pool Care has been servicing my pool for 20 years. Each time there was a problem with my…read morepool it was solved the first time they came out. The owner goes all out to make sure the job is done correctly.

I was having trouble with my pool heater, which I had purchased from Commercial Pool & Spas…read more I was able to get someone out the same day. It actually was the same person who had installed the heater for me. He asked me what was happening or not happening, and I told him. He diagnosed the issue after about 15 minutes of looking into it. He told me what was wrong and gave me an estimate. It was a great experience. The service man, Zack, was personable and very helpful. I was very pleased with the service I got from them when I purchased the system a few years back, and I was just as pleased today. I recommend them highly. I will happily use them again for pool servicing needs.

Zak at Commercial pool and spa services to the rescue! Our weekly pool maintenance tech let me know…read morethat our pool at our Airbnb property located in Northridge had lost power to the aqualink system, pump, and heater. I called 10 pool companies before I got an answer at commercial pool and spa services! They were able to send someone same day to diagnose the issue, and follow up the second day to finish the repair. The actuator had gone out and that burnt a fuse. They were quick, easy to communicate with, and affordable! Highly recommend and will be calling them for future repairs!

I am very happy with Freddy's Pool Service! I highly recommend him to anyone that is looking for a…read morerespectful, professional, responsible and good quality pool cleaning service. He was awesome at responding my calls, text messages and emails! He explained the service and monthly contract thoroughly and cleaned my pool sooner than I thought. Others I called from yelp denied me because I was one block off of their routes! Guess they don't really need my business?!. For the first time in almost 10 years, my family and I were able to enjoy our beautiful pool this weekend! Can't wait to see how much my Stepdad whom had cancer and my Mom who was in an accident, will enjoy the benefits of swimming in their own clean pool for their disabilities. I am deeply and wholeheartedly grateful for Freddy's fast response, reasonable price and offer to help my parents! God bless this man!

I cannot recommend Freddy's pool service…read more Our problems began after the pool technician he sent installed the filter incorrectly. It was put on backward, causing a loss of water pressure and leaving my husband to spend hours diagnosing and fixing a problem that never should have happened. After we brought the issue to Freddy's attention, instead of addressing our concerns, he informed us that he was terminating our service as a "business decision." In May, I had already paid his $250 annual chemical fee. Just three months later, after he chose to discontinue our service, I requested a prorated refund for the unused portion of that annual fee. He refused, stating that the fee was nonrefundable because it had been applied to chemicals and supplies used while servicing the pool. I disagree. When a company chooses to end a customer relationship after only a few months, keeping the full annual fee is unfair. Between the poor workmanship, the lack of accountability, the refusal to prorate an annual fee after terminating service, and the overall customer service experience, I was extremely disappointed. I would not use this company again or recommend them to others.

I re-contacted Odell because he is known to be knowledgeable. He came out and sorted out the…read moreproblem quickly and well. He was fast and pleasant to work with. Glad I called back.

Called Odel out to help with a hot tub with a no flow error. Rather than making me wait to come out…read morehe very kindly walked me through troubleshooting it. With his help and some elbow grease was able to get the hot tub working. Thanks odel!

I had an excellent experience with Mike and his team. I reached out to more than half a dozen pool…read moreleak inspection companies, and every one of them immediately declined to help as soon as they heard we have a fiberglass pool. Mike was the only one who called me directly, took the time to understand our issue, and got us scheduled for an inspection. He and his team arrived on time and got straight to work. They thoroughly tested our entire system and ultimately found leaks around all three pool lights. The repair they completed was high‑quality, reasonably priced, and gave us total peace of mind. I'm very happy with the service and plan to use Mike's company for future pool maintenance and repairs.

We had a great experience with Mike and his team. Mike came out, thoroughly tested our pool to…read morelocate the leak, and clearly explained that the issue was caused by an old, corroded pipe. They quickly scheduled the repair and handled everything very professionally, from carefully breaking the concrete to replacing the damaged pipe and completing the repair. The finished area looks incredibly clean, and most importantly, the leak is completely fixed. We are very happy with the quality of their work and truly grateful for their professionalism. Highly recommend!

We have a long-neglected outdoor jacuzzi that hadn't been used in at least 8 years--yikes! I was…read moreready to have it removed, but then I thought, why not find a repair professional and see what it would cost to restore it? That's when I found George on Yelp! He promptly scheduled a visit to assess the jacuzzi and gave me a very reasonable quote to clean it, drain the muddy water, and install a new electrical panel. He works with a technician named Philip, and both of them were incredibly professional and kind throughout the process. I'm so glad I stumbled across George's services on Yelp. The restoration is still in progress, but we're excited to be one step closer to enjoying the jacuzzi again. Highly recommend!

George was great he came one day after I called him for a very reasonable fee. I just moved into…read moremy new house and I have a "cowboy bath" hot tub and he got it up and running for me and answered all my questions. He also said I was free to text or call him with any questions.