Carmen is legit an Angel! I've never had such a smooth move in process like I've had here…read more Apartment is stunning, and very quiet. Jojo in Maintenance is also amazing. They really try to help however they can! Ide give 10 stars if possible

I called Lumina home for five years. I don't use the word "home" lightly…read more My cityscape view of Los Angeles was mesmerizing. I could stare out my window at any time of day or night and just feel grateful I lived there. But the biggest reason it felt like home was the management dream team: Joseph, Farryl, and Carmen. They brought kindness, thoughtfulness, and heart to every interaction, every request, and every challenge. I always felt taken care of. I always felt looked after. Without question. But a special shoutout goes to my girl, Carmen. She was there the day I signed my lease, and from the very beginning her energy was infectious. She has a way of making people feel welcome, valued, and seen. We always ran into each other in the elevator and somehow even a brief exchange brought a smile to my face and brightened my day. When I asked about upgrading my parking space, she didn't just point me toward an option. She walked me through several possibilities and let me find the one that was right for me. When she took a leave of absence, her presence was genuinely missed. And when she returned, the air just felt lighter. You could feel the difference immediately. Most importantly, when it came time for me to move out after five years, I was stressed as hell. Carmen reminded me to breathe, relax, and not worry so much. She met a difficult transition with patience, grace, compassion, and support. At a moment when I needed it most, she made me feel cared for. When we said goodbye, I genuinely broke into tears. Carmen is one of those rare people who turns a place to live into a community. She is a special human being, and I will always be grateful for the kindness she showed me and for the key role she played in making Lumina feel like home. Lumina Hollywood is a beautiful property. The urban apartment design is chic, the amenities are top-notch (I mean, that pool!), and the views are hands down some of the best in Los Angeles. But what truly makes Lumina special are the people who show up every day and care about the residents who live there. That's what made it more than an apartment to me. That's what made it home.

Worst apartment to rent in West Hollywood! The property manager Andrea is awful and never available…read moreto help with any concerns. Do yourself a favor and pick another place. All the ground level apartments flood because there are issues with plumbing in the entire building.

I've been a resident at the 990 Palm Ave. Apartments in West Hollywood, CA since Oct. '12 and I…read morehave nothing but AMAZING things to say about this Company! First I'm so lucky to have found a location that allows dogs. Since West Hollywood has become really strict about having dogs. The neighborhood is extremely close to everything and is walking distance, food markets, restaurants, bars, and clubs) I absolutely LOVE my Apartment Manager Domenica! She is beyond super sweet, and friendly. She is also super attentive, if I ever have an issue with the apartment, she handles the issue right away. I Highly Recommend the First Light Property Management !

BEWARE. There is a…read morereason former and current tenants have a WhatsApp group entitled "GLB: The Real Slumlords of Beverly Blvd." Don't worry, within a week of moving in one of your neighbors will send you the group invite and you'll be amazed and horrified at how you just dropped over $10k and are locked into a lease with these people. I've been renting in LA for over 10 years and never have I seen anything like this. I've lived in one of their units for 2 years on Sycamore. From day one there were issues. First, upon moving in January of 2021 there was no gas. No heat. No hot water. No laundry. No way to cook. The city came out and informed me the boiler had been condemned years ago but they cut the city's seal and remained using it. It took three weeks for them to bring it up to code. Oh, that garage they "promised" you? Get over it. It doesn't exist. I've been on the "waitlist" for 2 years only to see garages open up and them to just go to new tenants. I've had a motorcycle stolen, the rims stolen off of my Tesla, and two motorcycles hit while parked in the street. In the last week alone one of their workers hit one motorcycle, parts parts stolen off another motorcycle, a bike stolen and I experienced an attempted break in to my apartment. All within a week. The worst part... NOT EVEN A RESPONSE TO ADDRESS THESE ISSUES. NOTHING. Oh but wait. It gets so much better! In the last year I have experienced five break-ins. That's right. FIVE. I've had a boarded up glass door for 10 months due to one of these break-ins. Allow me to say this again. I'VE HAD A BOARDED UP GLASS DOOR IN MY BEDROOM FOR 10 MONTHS AFTER A BREAK IN. The locks on my front door have been broken for 5 months. My patio door locks and front door frame are still broken. My mailbox is broken. All from multiple break-in attempts. The front gate has been broken since the day I moved in, but what does that matter, their constant construction workers just leave it open all day and night anyway. According to my records I have filed at least 15 requests in writing in the last 12 months and have not received one concrete response to fully address these issues. "Sorry, we own over 30 properties and just can't keep up with all our tenant's requests." Seriously? Multiple break ins because of this. $35,000 in vehicle damage. Multiple 911 calls and police reports filed. Not even so much as a response to safety concerns. NOT EVEN A RESPONSE! On six separate occasions (that I know of) they have entered my apartment with no warning, no notice, and not so much as even a knock. Just put in a master key and walked in "sorry we didn't think you were home." Nice to see at least someone's keys work. Seriously? If this sounds crazy that's because it is. They truly live in some alternate reality and couldn't care less about their tenants or their safety. Stay away.

I am a property manager. My dad lives in one of the GLB properties…read more I would hire them to run my personal properties in a minute. On top of their business and no short cuts. Thank you Sandra for being on top of your game. You always deliver and respond in extremely reasonable time. Highly recommended.

do your future self a favor and don't move into one of these apartments. had a mostly pleasant…read moreexperience living there (except for the time Dave yelled at me for no reason), but after we moved out, we learned firsthand what a liar and a thief Dave is. Our apartment was spotless (the video on their site even exclaims how amazing it looked), and he kept most of our deposit for made up stuff - because he can and will steal your money. he is the 2nd worst person in this country and most of our neighbors had horror stories about him. The curtain thing is real and it's arbitrary - we didn't have curtains when we moved in, and our neighbor didn't get penalized when she took her curtains. We took ours down (because that's what you do), threw the curtains away (because they were old and gross) and got penalized $600 (!!!!!) for that. he made up other lies to steal more of our money. DON'T LIVE HERE AND GIVE HIM YOUR MONEY

I have lived in a beautiful art deco apartment for 13 years. They are the best spots to live in Los…read moreAngeles with the attention to detail and artistry in each space. Also ...Marc who is the property manager operates at the highest level of professionalism. Each and every time I need anything taken care in the apartment he responds immediately. It's the little things that make all the difference.

The amenities are nice and easily accessible, and I've been content with my stay for the most part…read more I've been living here for a little over a year now, and throughout the hardships and mishaps I've experienced with things such as, but not limited to, the difficulty with moving units (expect a headache using findigs.com), the security concerns (something has been stolen from the "secure" 4th level parking garage), mailroom inconveniences (on the behalf of the couriers), and maintenance issues (mainly the elevators), the staff has been great with assisting and handling everything. Namely, Ariya and D'Angelo have been more than helpful with taking care of the tenants. It's easy to tell when someone cares about their job, as well as identifying the integrity they bring to the property. Whenever the couriers are lazy and fail to properly utilize the parcel lockers, I've been able to consistently rely on Ariya and D'Angelo to make things right. They go above and beyond the scope of their job, and are very easy to communicate with. This is the kind of warm reception that one would want to interact with. I'm not sure of everyone on staff's name, but I can appreciate the general cleanliness of the high traffic areas of the building, along with the speedy responses to maintenance requests, amongst other things. One thing that I cannot stand is the fact that some of my neighbors choose to ignore the leasing agreement by smoking (especially cigarettes) in undesignated areas, causing me to not enjoy keeping my windows open, for concern of second hand smoke inhalation and cigarette stench permeating my unit. I've also experienced a few noisy neighbors who choose to ignore the 10pm noise curfew. The units cost too much to deal with inconsiderate neighbors! These complaints, as well as the loudness of Hollywood Blvd. are the main causes for my three star rating--all of which I fully acknowledge aren't the responsibility of the building staff. Thanks for attending my Ted talk.

My wife and I have been tenants of Adam for 5 years, since we were living in Long Beach…read more It has always been a pleasure to live on the properties he manages, because we know he genuinely cares about his tenants' well-being and takes pride in ensuring everybody has the best living experience. Every time we need something from the front office, it is taken care of swiftly, and the same can be said about any maintenance request. It also helps to have such a fantastic group of coworkers like D'Angelo, the supers Juan and Manuel, and the cleaning ladies Maribel and Socorro. They all make living in the heart of Hollywood extremely pleasant. If you're considering moving in, it is definitely worth it. The amenities (pool, gym, BBQ), the size of the apartments, but it is the people who work here who make this location the best choice. And P.S. If you're moving here, get Starry Internet!

My husband and I had a fantastic experience living at Lyman Village! Brendan and the entire…read moreproperty management team were so on it the whole time. Any request or maintenance issue we had was immediately addressed, and the move in and move out process was the easiest we've ever had. You can tell that they really prioritize caring about the tenants and the property itself more than the average landlords. Beyond that the apartments are 100% adorable! They definitely have the charm of an older building and there's a strong community vibe here, so if you're looking for a cold, modern corporate environment where nobody talks to each other this place isn't for you. If you're looking for the quintessential Los Feliz neighborhood experience, then look no further.. Lyman Village is lovely!

I lived in the Hillhurst Ave. Apartments for the last year and have had a wonderful experience…read moreliving here. The apartment was well suited for my needs and is located in a wonderful neighborhood in East LA. Pros: - Brendan and Tali are wonderful property managers! I know with apartments, the management is (very much so) hit or miss, but these two were a big hit! They were extremely easy to get a hold of, and if I did not connect directly to them, they were quick to return a call or an email. Brendan and Tali were very communicative with their residents throughout the Covid-19 pandemic on what the property company was doing to look out for their residents. In my case specifically, they were able to offer me a tremendous amount of resources in order to keep me comfortable in my home. While there were protections for residents put into place, Brendan and Tali went above and beyond those protections to further ensure their residents were not worried about missing payments or being forced out. - Dog friendly! With 2 dogs and moving into LA from outside the city, I was worried that I could not find an apartment I could afford in the area. The property company was happy to help with this and was able to approve my dogs to live in the apartment. - The price point. The biggest initial draw to this apartment was the price point. For the size and location of the apartment, I was especially drawn to the relatively low rent for the area (emphasis on 'relatively'). With being so close to Silver Lake, Echo Park, Hollywood, and Griffith Park, a rent under $2000 was a steal for me! Cons: - There aren't many cons, however I believe the biggest one is the noise level. However I say that hesitantly, because there's a fix. Because the apartment I stayed in sat along a busy street and near a fire station, it seemed that there were constant sirens and horns that seemed to blare through the apartment at all hours. I found however, that many of the windows in the apartment had been updated to double paned windows, with the exception of the front 3 windows that face the street. If I have one suggestion to the property company on improving this apartment and I'm sure others that they manage, it would be to update the windows and doors so that they do not let as much noise in or cool air in. Living here was a great experience and the only reason I moved away was work related (I moved out of state not just across the city). I highly recommend these apartments if you are living in East LA or wanting to move there!

I've lived in 8 apartments in LA, and I have never been happier about a Property Management team…read more Liz (Manager) and Otbin (head of maintenance for the building) are a rockstar team at 1229 N Sycamore Ave. So helpful, kind, efficient, professional, and accommodating. You have no idea how beneficial a good team is until you have them in your corner. 5 stars!

The new management company that handles these buildings is indescribably bad. They do not care and…read moreit will take more effort than it's worth to get things fixed - which is just what they want. They assume most people will give up! Never before would I have known to research a property management company of a building before dealing with these guys. Now I know - thanks HMMY!

If I could give this place zero stars, I absolutely would…read more This has been the most despicable, unprofessional, and dangerous apartment experience I've ever had in my life. Management at Burton Way Luxury Apartments gave a key to my unit to my stalker -- yes, you read that right. My stalker created a fake email pretending to be me, told the office that a "friend" would be picking up a key, and they actually handed it over to him. This was after I had already given the management team written and verbal instructions not to respond to anyone using that email or any other number but mine. As a result, my home was broken into, thousands of dollars worth of belongings were stolen, and I was left feeling completely unsafe in my own apartment. On top of that, the building is infested with roaches. They're all over the property and eventually made their way into my unit. I complained about this repeatedly. Every time, management said they had "treated it," but nothing ever changed. The problem clearly runs deep in this building, and they simply refuse to take it seriously. And if all that wasn't enough, after everything I'd already been through, a new employee started working for the management company and -- unbelievably -- called my stalker directly, thinking it was me. This is after months of me explaining the severity of my situation and begging management not to make that exact mistake. It's beyond careless -- it's dangerous. For the amount of money they charge to live here, tenants deserve safety, professionalism, and basic human respect. Instead, what you'll get is a roach-infested building run by people who clearly don't care about their residents or their safety. There are plenty of great places on Burton Way, even older buildings that are managed far better than this so-called "luxury" complex. Do yourself a favor and stay far away. Unless you want to deal with stalkers, roaches, and management that puts you at risk -- this is not the place for you. This building is a complete disgrace, and the word luxury should be removed from its name entirely.

I've been living here for 4 years since I work at Cedars Sinai and have been very happy with my…read morestay. It's a convenient 5 minute walk to the hospital and the location of the apartment complex meets my needs including what it offers. The office manager John Leon has been very attentive, understanding towards tenants and answers emails and calls promptly. I would recommend Burton apartments especially to any Cedars Sinai employee.