I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.

Nice guys, fair prices, and they will do what they can to prevent you from spending unnecessarily…read more I've been back several times and will be again, I'm sure, as a parent of two boys who aren't always as careful as they should be with their computers.

Tech Bench is incredible! I had a 13ish year old MacBook Pro that was completely done - the battery…read morehad expanded, exploding the bottom part. Couldn't even turn it on. It had hundreds of thousands of photos and my entire life on there, which I had no access to for a long time. I took it to Best Buy to get it repaired but they told me it was an insurance liability to take it in to repair (totally understandable - the laptop was in really bad shape). Took it here and they were able to extract all the data and files, no problem. Literally saved my life, I was about to burst into tears right at the store when they handed me the hard drive containing all my data. Can't speak highly enough!

If your computer is causing you any 'trouble', do yourself a favor & go here…read more I've been to many computer repair places in the past, & I wish I'd gone here first. They definitely know a thing or thousand about computers. James will let you know, up front, what MIGHT be going on w any computer issue you're having. Then they'll figure out the problem, & inform you of EXACTLY what's going on before any repair work is done. Extremely fast, courteous & efficient service. Too bad I'm only allowed to leave 5 stars. I'd definitely leave 10 stars, if I could.

I couldn't be happier with their service. James brought my old computer back to life and it has…read morenever performed better. He was professional, honest, skilled, reasonably priced and personable. I give this company my highest recommendation.

I have used this company for about 20 years, and they are by far the best repair service I have…read moreever experienced. Ray and Maureen tell you what you need and do not sell you what you do not. When my computer died a few years ago and they could not fix it. Maureen whipped out a sales mag - knew what I used my computer for and said this one is perfect for you. She was right it was a perfect match and I'm still using it. I'll be back again the next time something isn't working on my machine or laptop.

Everybody needs a computer guy that they trust-- and this is the place!…read more Ray and Maureen are dedicated, experienced, conscientious and fair. I stumbled upon this place a year ago when my parents referred me somewhere else in the vicinity -- and I went here by accident, and it turned out to be a godsend for all of us! Ray (the computer wizard of Oz behind the curtain) has been into computers since he was 9 years old. This little shop has been in Royal Oak for 25 years. Maureen handles the customer service with joy and energy and attention to detail. (she adores her family too, which you'll notice immediately upon entering! ) I've taken my personal laptop here for a new battery... to make sure that everything was backing up to the external hard drive... and to see why the fan was always whirring noisily.... Maureen keeps me updated on timing and status if it takes more than a couple days -- they're busy, which is a great sign! My laptop Is always returned to me running better than ever with all the reassurance that I need to hear and at a delightfully reasonable price. Maureen and Ray go the extra mile to do the little maintenance things that help your computer live a long and healthy life, like cleaning out the dust, etc.. So thankful for them! Highly recommend !

Mike was at my house in one hour and fixed my phone in ten minutes. Highly recommend!read more

Everything was completed same day at a reasonable price. He even picked up the iPad we needed…read morerepaired and dropped it off when the service was completed.

I did not know what to do or who to call to reset my wi-fi and printer and AirPort stations after…read moreone of our recent storms. I went online to find an in-home service and found Roman. I read through all his testimonials and decided to call since he is in my neighborhood. His prices are great, he is courteous and efficient and has good knowledge of what the problems were with my set-up. He fixed everything that was not working plus set up streaming on my TV. I am happy to recommend Roman.

From the owner: Slow Computer Data Backup and Recovery…read moreVirus Removal Spyware and Pop-Ups Removal? Internet Relating Problems DSL and Cable Modems NetworkWiring Wireless Networking New PC Setup Hardware and Software Installation Hardware and Software Upgrades

I came in to fix a deeply chipped phone and was worried that it would take longer than a day, even…read morethough I had a flight the next day. I came in, they talked to be about insurance which helped me know what I had access to and was super helpful, they checked the price with me before checking that they had the parts, they found the parts, and gave me an estimate of 2-3 hours. When I came back I did have to wait in line a bit, but it was worth it because my phone was fixed and completely back to normal. Great service and amazing work.

What was the most frustrating thing was the fact that they had to order a part, and it took nearly…read morea week to get there. Bros: you work 20 mins from MicroCenter... There's no reason why you guys don't have an account with them and can get parts way quicker. I get you want to make your 600% markup on parts but to have a customer wait a full week for a part that microcenter had available for pickup same day is insane. And when I offered to go get it FOR you, you say that you don't allow that... won't come here again. Just bring your stuff to microcenter

i called Quick Teks today about my HP printer. The man i talked with was very helpful and gave me…read moresuggestions, even though my particular problem was not able to be solved by Quick Tek. I appreciated him taking the time to discuss my problem even though he could not help me and didn't make me feel dumb for asking questions.

When I visited my sister in Novi last week, I contacted them for help. I received a fast response…read moreand service, for a reasonable charge. My computer wouldn't come on at all. Mr. Andy came and took care of it and had me up and running in less than an hour. He is a very personable and polite young man. We seniors need more helpers like this.

I had lost the numbers on the keyboard of my laptop. Ken said he could fix it, named the price,…read morewhich was reasonable, and then fixed it within a week, replacing my key board quickly and at the estimated cost. I would bring my laptop back to him anytime it needs fixing. Thanks Ken. Great work!!

I called Ken on a Saturday morning just 1/2 hour before his business closes. I had the blue screen…read moreof death and my computer wouldn't boot. I work from home and my computer is my source of income. Ken picked up my computer from my doorstep within 15 minutes of my call to him for help. He was able to repair my computer by cloning the hard drive. He installed the new, faster, hard drive and delivered it to me all in under 2 hours. He also completely cleaned (inside and out) my computer before returning it to me. To say that I recommend Ken and Modern Computer Solutions is an understatement. He saved my day, week, probably month's worth of income that I would have lost if I had to buy a new computer. With chip shortages and skyrocketing inflation, it would probably have cost a fortune to replace it. Instead, I paid a lot less than what I would have been charged elsewhere (like those big-box computer stores). I was so happy with the service and price that I added a 25% tip and it was still worth every penny! Because of Ken's knowledge and incredible customer service, I was back up and working within 2 1/2 hours after a blue screen of death issue. The man is a blessing.