1. 1st Class Auto Tech

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    Marengo, IL

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    1st Class Auto Tech

    3.0 (2 reviews)
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    Services - 1st Class Auto Tech

    Routine automotive maintenance

    Commercial truck repair

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    5 months ago

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    6 years ago

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    Belle Tire

    Belle Tire

    (14 reviews)

    First of all I want to say this place is great!! Clean and friendly but I want to give a special…read moreS/O to Alex one the most friendliest people I've dealt with when doing business with my car. Man went above and beyond to make sure my tire replacement and other services went smoothly and explained everything in Detail thank you again Alex. I'll be coming back for sure for any maintenance work this is a place where you spend your money and you get a great service and smile at the end.

    If I could give this Belle Tire location zero stars, I would. Absolutely pathetic customer service…read moreand management. I made a 12:00 PM appointment specifically for an alignment. The GM, Bob, personally checked me in, so there should have been absolutely no confusion that I had an appointment and was waiting for my vehicle. I then sat there for TWO HOURS, watching customers who arrived after me get serviced while nobody bothered to give me a single update. Bob, the GM who checked me in, never once came over to explain what was happening or why my car hadn't been serviced. Eventually, I had to go ask for a status myself. Another technician--not Bob--finally looked into it and told me I had somehow been marked as a "drop-off." How does the GM personally check in a waiting customer with a scheduled appointment and then have that customer entered as a drop-off? After wasting two hours of my day, they finally told me they couldn't perform the alignment because of wear on one tire. It took TWO HOURS to determine that? If the tire prevented the alignment, someone should have inspected it shortly after my noon appointment and told me immediately. The most unacceptable part is the complete lack of communication and accountability from the GM. Based on my experience, Bob's handling of this was completely incompetent. A general manager should be making sure customers are taken care of, not checking them in and then apparently forgetting they exist while people who arrived later are serviced. Belle Tire management should seriously evaluate whether Bob should be running this location because service like this does nothing but hurt the business and drive customers away. They certainly lost my business. Unprofessional. Disorganized. Incompetent management. Two hours completely wasted. I would NEVER recommend this location.

    Auto & Truck Repair - 1966 Lincoln Continental  convertible with suicide doors. We are very honored to work on this one . Everything work on this one.

    Auto & Truck Repair

    (2 reviews)

    Very, Very happy with the work and service. They fixed the problem, clips in the front end in about…read more45 minutes. The mighty CRV is nice and quite again! No more rattle. Would highly recommend Keith. LB

    Your location…read more Auto & Truck Repair 341 Lake Ave, Woodstock, IL 60098 Auto repair shop J Wix 238 points 49 minutes agoOutstanding Service and Communicatin from Auto & Truck Repair of Woodstock. My daughter's 2008 Audi A3 would not start due to an ignition switch issue in the steering column because the key would not turn. Once we got the car to start, it would not turn off. I started looking on Google for nearby repair shops that work on foreign cars. I called and explained the situation to Keith. He was familiar with the problem and said it was a common issue in the older cars. Keith knew we were in a predicament and offered to help us right away even though we didn't have an appointment. Keith was able to turn off the car and diagnose the issue. He provided us with a couple repair options (new or used parts) with his recommendation and estimate. We went with new parts and the car was ready the next day. Keith even offered to come pick my daughter up with the car and bring her back to the shop. After leaving she noticed the air bag light was on and went back to shop. Without hesitation, Keith took the car back and resolved the issue next day. I was really impressed when Keith called a few days later to check on the car and said to let him know if there are any more issues related to the repair and that he would stand by his work. Needless to say, I am very impressed by Keith and his customer service / communications and will call on him again for future repairs. Thank you very much !!! Jim Response from the owner 11 minutes ago Jim I want to personally thank you for the review. I also want to thank you for trusting us to repair tha Audi. We welcome you and your family to the ATR family. Keith

    1st Class Auto Tech - autorepair - Updated September 2026

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