Love this place. I…read morecame in on a Saturday without an appointment and they were booked solid. I let them know I was close to having a flat and had trouble inflating the tire at the gas station next door. I was worried that they would send me off, but instead they took my name and said, give it 30 minutes at least. In about 10 minutes, someone called my name and in another 10 minutes everything was taken care of, no charge. It's been awhile since we last purchased tires here, but the service is excellent.

Great service for tires! They were even able to price match Sam's Club's tires and labor.read more

ZERO STARS, BEWARE!!! If you want your car to get extremely messed up then take it to Cassidy…read moretires. I have been a loyal customer for 8 years, i had a family member who was a mechanic for years and just recently moved away, and he would always use Cassidy and always recommend the place for me for tire issues. I got a new car about a year ago so it had been some time since I've been to the shop. i took it in last week for a simple tire rotation and balance something that would have costed me just under $100 has turned into a literally nightmare and costing me hundreds. Cassidy tires stripped my lugnut and claimed to me that the car came in that way, well that doesn't make any sense considering we were able to take the tire off by hand the night before and now the next day it's stripped and can't come off? Weird. Took it to another shop which confirmed with us that it seems like Cassidy put the impact gun on too aggressively and it stripped the lugnut... now i wouldn't have an issue if Cassidy would take responsibility for the issue but they refuse to, they want to charge us $175 an hour to fix a lugnut that they messed up... i am really not one to bash a place or leave a negative review but Cassidy tire has made my entire week and last week a living hell considering i had to get a rental car now because im in an out of town wedding this weekend. my car will need well over a hundreds of dollars in repairs to fix Cassidy's mistake, when they easily could have let me know they stripped it and taken responsibility. If you take your car here, enter at your own risk and just know that if they make a mistake they will not fix it. I also wanted to say that this shop is under new management and it's no good. I know for a fact if it was the same old store manager that I've always dealt he would have made it right and fixed the mistake that day. I'm extremely frustrated, upset and stressed from this large financial burden all caused from Cassidy tire.

Went back for tires for my Benz SLK. Did a great job. Nice folks. Fair price. My go to for tires…read morenow.

ahhh .... the oldest trick n the book .... the bait-n-switch is alive at Belle Tire in Algonquin…read more Yesterday (2/18/26) brought in a flat tire to get it fixed and they looked at it for a few seconds and then said "Nope the tire is too old" and recommended a new set of tires .... hmmm ... 5 stars for BS ... 0 stars for customer service... I may be old but I ain't stoopid... I then took the tire to Discount tire down the street where they also looked at the tire (and also measured the tread depth) and said "No Problem" and fixed the tire...

Needed new tires on my car and decided to check this pace out. I got them here for a fraction of…read morethe cost at the other places I looked at! They had a coupon online they took a significant portion off. The guys were so friendly and the process was so easy. I will definitely be back!

I want to specifically recognize Michael and the entire team at Discount Tire in Carpentersville,…read moreIL for an outstanding customer experience. What impressed me most wasn't just how well Michael handled my needs--it was watching how he and his team treated every customer who walked through the door. They were clearly working short-staffed on an extremely hot and busy day, yet they remained professional, positive, attentive, and focused on taking care of people. Michael demonstrated exactly what great leadership and customer service should look like. He was communicating with customers, supporting his team, managing expectations, and making sure everyone was taken care of. You could tell the entire crew was working hard, and not once did I see the circumstances become an excuse for poor service. I hope Discount Tire's corporate leadership recognizes Michael and this Carpentersville team. Employees who continue to deliver this level of service under challenging conditions deserve to be acknowledged. They represented the Discount Tire brand exceptionally well. Thank you, Michael and team. Your hard work absolutely did not go unnoticed. Five stars and well deserved.

Discount Tire is my go-to for tires. They are efficient and quick. Their prices are comparable and…read moretheir service is excellent. I got a flat yesterday, brought my car in immediately without an appointment. They were able to diagnose where the leak was and unfortunately it was in a spot that wasn't where they couldn't repair it. Since I got my set of tires from them and it fell under their warranty, they were able to prorate my new tire at almost half the cost. $140 out the door for a brand new Bridgestone Drive Guard Plus run flats. I'll continue to come back here for my tires . Pro tip: they can repair your flats for you for FREE even if you didn't buy your tires there!

Terrible company DO NOT TAKE YOUR CAR TO THIS COMPANY. TOTAL failure. They have the worst service,…read moreI took my car for a engine light service and since January 2026 and it's August 3 2026 and they still haven't found the way for my engine light to go away. I have spend over 6k and they keep on saying it is something new. No way to contact corporate or anyone else other then the store since no one seams to give any other information. They do not care for customer satisfaction. They just take your money, I tried to be more then patients but at this point they are just totally ignoring me.

Professional, courteous, service. Everyone was great and helped me to understand what was being…read moredone. Been coming to this Belle Tire location since it opened and very satisfied with their service. Waiting area is clean and comfortable.

Good service very realible and reasonable. ask for don, nick, and george they will for sure help u…read moreout!

Needed a battery for daughters truck. They got me right in. Fair price with no up sell tactics.read more

Called for an appointment and talked with Mark. What wonderful service I received. Oil change went…read morewell and they did a full inspection of my car to let me know that everything was OK, ready for a trip. I would recommend this place highly

It was raining at 5pm tonight when my right wiper "died". I called Mark at Mastertek who got me in…read moreright away. They tightened the bolt and we were good to go AT NO CHARGE He Just wished us Merry Christmas. Honest and fair. So lucky to have them in the neighborhood.

I brought a new- used vehicle to Queen Tires for inspection and was given an overt priced summary…read moreof repairs needed and they ignored an ABS light with no explanation of what repair needed. The estimation for all repairs $4 to 6K and that was w/o using a computerized scanner to check every function I took to another repair shop and was quoted half that amount AFTER a computer scan to pin point issues. I had left a few VM messages for 'AL' shop Manager and didn't receive any courtesy call back. fyi

Excellent work and they helped me out they are very polite!!! Really recommend queens auto service.read more

I had a flat tire, needed a replacement. He helped me out quickly, explained my options, pricing, &…read morewas very helpful! Great to talk to, wasn't a long wait.

The team was super helpful and communicative. We dropped this overnight and in the morning I got a…read morecall with succint details and clear cost updates.

Pat and Wendy's business is an asset to the community. They care about doing quality work and take…read moretime to review the work both before and after the job.

Wendy & Pat always go the extra mile! Will never let no other work on my car ever! They are through…read moreand get the job done exactly as quoted! Best Auto Doctors around!