My second experience with them this year. I was nervous about going on the weekend, thinking the…read moreservice wouldn't be as good. I was pleasantly surprised! Short wait (I signed up through my Baylor portal before my appointment). Very thorough and knowledgeable of what was going on. So glad they are nearby!

Please beware of the medical malpractice you may be subjected to by Dr. Folake Familusi…read more In August of 2025, I was prescribed Levofloxacin as a second option to treat a mild UTI. I was not informed of the risks associated with this medication, I was not advised to take precaution or to even communicate with my doctor if side effects occurred. I was not supervised for the 3 days I took Levofloxacin. Baylor Urgent Care in Mesquite did not check in on me. I experienced 3 days of insomnia, tendon pain which caused me to injure my wrist from listing up clothes, constant diarrhea. I also experienced hallucinations and extreme anxiety- anxiety that lingered for months. The effects of Levofloxacin caused a huge toll on my life, as the antibiotic resistance it caused made me the constant struggle to be cured from the UTI, due to being constantly switched from different antibiotics. It also caused me to not be able to walk for weeks from the pain in my leg's tendons, resulting in me having to quit my job. I also spent a lot of money on doctor's visits, medications, ER visits, therapy visits and even an ambulance, due to being prescribed such a harsh antibiotic without any warning. The effects of Levofloxacin also caused a huge strain on my mental health, after instantly giving me symptoms of anxiety once I started taking it. These symptoms lasted months and consisted in doctor visits, crisis hotline calls, and medication to repair the effects it gave me such as suicidal ideations, panic attacks, constant anxiety attacks, nightmares, and memory disruption. The lack of care from the provider who prescribed me Levofloxacin during the 2 minutes she took to see me, without warning nor informing me of risks, was completely negligent and caused a lot of damage onto me and my health.

Comienzo a traer a mi adolescente aquí a sus chequeos, he tenido una bonita experiencia, las…read morerecepcionistas son rápidas, amables, y dispuestas ayudarte. Me dieron una cita el mismo día. La doctora es amable. Y en general todo el personal es amable. Con gusto regresaré siempre aquí. Y hablan español e inglés. Súper importante.

So far so good. Been going through a lifestyle change and got to sit with Dr Maya and go over a few…read morethings to get me back on track. Front staff, docs and assistants are all pleasant and have been handling clients very professionally. If there's an answer to a question they don't know, they'll ask the doctor and get the answers either right then or call back and give it. Everyone is busy, especially the medical staff during these times. Have a bit of patience, and they'll take care of you. Make sure you ask the right questions. These are doctors, not mind readers. Thanks Dr Maya and staff. For taking care of me, my family and coworkers.

What I experienced this morning was some of the most blatant neglect that I could at a clinic…read more Shenise Bratton was cold and unprofessional from the beginning, as soon as she threw open the door as if she had better places to be. Instead of listening, she hurried me and checked ONE ear before she tried to leave. I literally had to stop her and give her more information so she could better "diagnose" me. She then haughtily checked my other ear and then my throat upon my direction. I was barely even told what she thought was wrong with me. I had to read it on the paper afterwards and google it. The nurse spent more time with me collecting information than she did. Oh, and are NP's even allowed to diagnose alone in Texas? There was no other person in there with us. Something to think about. I will be posting this review elsewhere and thinking about further action. Don't waste your money here. Front office is very kind though.

I had a really bad allergic reaction to poison ivy. Even though I was using topical treatments,…read morethe rash continued to spread, so I knew it was time for a steroid shot. I booked an appointment online and uploaded all my insurance information so all I had to do was tell the receptionist I was there. The doctor came in shortly after I checked in a room and gave me the OK for a steroid. In addition, they called in the prescription at my local pharmacy. I was pleased with the quality of care and the offices and exam room rooms were very clean. I was in and out in less than 30 minutes

I had such a great experience at this place! I was able to check in online at home, and it asked me…read morehow far away I live so that the system could notify me when it was time to head in. I like the set up of having a triage-type room where you're called in for vitals, then transferred along to another room to wait for the doctor. Will definitely be back!

I absolutely love that you are able to check in online, see their wait time, and know where in line…read moreyou are. They tell you when to come in and even let you fill out the information online so you have minimal things to do once you get there. The front desk workers are very nice and helpful and so is the nurse who takes your vitals. The doctor is knowledgeable and thorough. They took good care of me in my visit after a car accident and made sure to provide me with all information that I needed to help my injuries moving forward. I will come here again if I ever need urgent care!

I almost didn't come because of the negative reviews. However, I had a very pleasant experience and…read morewould come again. I arrived on a Tuesday morning a little after 10am and was out the door by 11:30am. I was a walk in and Kassandra took my info. I had to fill out a quick form and provide my ID and insurance card. About 10 minutes later I was called back to the receptionist desk, received my cards back and given a tablet to sign off on some more things. About 10-15 minutes later I was called back to see a doctor. Once taken back I noticed it was an open clean area with a desk and several patient rooms. The patient room I was taken into was also clean. After my vitals were taken by Haley, I was seen by David (NP). I'm confident in his diagnosis and was prescribed medicine. Haley and David were friendly and asked if I had additional questions after being seen.

Was there on 11/30/2022. Arrived about 7:45am. Opens at 8:00am people were already lined up. I was…read morenumber 3. Went as a walk in. I think the first 2 had appointments not sure , but after that walk ins were being told to come back at 1:00pm. They called me back at about 8:30am. I was in and out. They did covid, flu and strep test. Got result and called in my meds. I was back in bed in less than 3 hours. The staff and service was knowledgeable and magnificent.

Dr. Fieldsmith and his team give excellent care in a very efficient and caring manner. There name…read moreincludes Rapid Care which is a true definition of the service given. No long wait times but still great attention to their patients needs.

I specifically selected this place because they market themselves as having IV therapy and I was…read morevery dehydrated from a stomach bug. I told the person who answered the phone that before making an appointment. But at the end of the appointment, I was told there was no one present who could administer an IV. I understand doctors do not normally insert IVs but he wasn't capable especially if it's an IV therapy location? I was charged nearly $100 on top of my deductible for a COVID test which I wasn't told before the test was done. I've never been charged that much for a COVID test. Even though I asked about the charge and told him my copay amount, they still overcharged me which wasn't discovered until I asked for an itemized receipt. It took them many hours to issue the partial refund.

They messed up the claim and will correct it. They are telling me to pay it or they are submitting…read moreit to credit. The managing of this clinic is ridiculous.

I would first like to note that the majority of 1 star reviews are from people who have only done 1…read moreor 2 Yelps. Competitor or friend of a disgruntled or fired employee would be my first thought. My multiple experiences here, with my elderly mother, have been exceptional. Dr O and all the staff have a been highly efficient and kind. Brief waits, online check-in and most importantly an in depth exam and consultation by an exemplary doctor. Regarding people's insurance hassles, I think that happens with all facilities and all insurance companies, generally speaking. Not really a bad medical issue. More, insurance company standard hassle and errors. My review is legitimate, Dr O is greatness. I wouldn't take my mom anywhere else. Highly recommend this urgent care!

Went there for a DOT physical, did all the steps, eye chart, etc...Then told I'd have to go to…read moreanother Doctor, as he didn't believe I could pick up 100 pounds. Physical due tomorrow. So lost my CDL, and they charged me $150.00 WARNING, ALL CDL DRIVERS DON'T GO THERE...

I had to schedule a last minute appointment for my uncle and was able to find this place with…read moremaking the appointment online, the process was really easy. Showed up there was no wait the nurse practitioner began to remove head staples. Nurse Pham was super patient my uncle was in pain and every time she stopped and allowed him to regroup. Definitely recommend y'all checking them out if ya need something fast

Very nice people they took good care of my husband. I was very grateful for this place.read more

ER was full they got to me as quick as they could, my lower lumbar 4 was very swollen after the cat…read morescan they sent me by ambulance to Texas Health Presbyterian hospital. They gave me a shot dialed never had before turned me into a warm noodle, i only seen the nurse, i never spoke to a doctor that i was aware of. I had a stay in the hospital last May same kind care this visit as well

I came in this last Saturday and everyone in the office was super nice and welcoming! They eased my…read moreevery anxiety and actually listened to my concerns. So many urgent cares and doctor's offices these days act like patients are wasting their personal time, but this one didn't. Literally every person I talked to had a smile on their face. As someone with major doctor anxiety, this location was very refreshing and accommodating. I will say that it was very hard to find a parking spot with all of the retail stores surrounding it, so be prepared for that. It would be nice if they had designated urgent care parking so patients didn't have to walk across a hot and crowded parking lot with a fever, but you can't have everything. Regardless, this location will now be my go-to for any urgent care issues!

I and my children have received care and various treatments at this urgent care. From xraying an…read morearm for a suspected fracture, to diagnosing tonsillitis, the staff and providers are excellent and very thorough! Mark PA-C and Brenda were very communicative and understanding. I do suggest making an appointment online. This is my preferred urgent care!