I asked their price to wipe my cell phone and laptop - a factory reset. I have seen the steps online, and it is not complicated. But I am not a tech person so I wanted to make sure it was done correctly. I called the shop and they quoted, get this: $65 for phone and $175 for laptop (then he said oh, it's $125 for laptop). DO NOT USE THESE TYPES OF GREEDY SMALL BUSINESSES. That is outrageous. read more

Do not bring your phone for screen replacement here!!! I brought an iPhone 15 pro and they charged me $250 to put in the wrong screen type, an lcd. This will brick your phone. My phone completely died a month later while I was on a trip and I had to pay $550 at an apple store to get the screen replaced with the correct oled. read more

The one positive I have is that the Manager Anas is nice and was apologetic about the problems I had, but overall, my experience was quite bad. I waited about 40 minutes the first time I came in for him to repair a broken I phone screen. During this time, he asked me for my password, which I didn't like. He later told me that he needed it to see if I had updated my IOS system (which I had; he could have asked). Apparently, the replacement screen was damaged (or low quality), and my display was dark. He suggested that he needed to put my old screen back on, and get another screen (maybe better, he said!). He said he'd "take care of me" for the trouble. I went back the next day. I waited 40 minutes again. For my trouble, he gave me a free $3 screen protector. He said if I would have had the protector on in the first place, my screen wouldn't have cracked. I had a $50 apple phone case on, which had worn down around the edges. By the time I drove home, my phone was burning up and was in emergency mode because it was overheated. I called him, and he said he was sorry, but something was wrong, and that I should bring it back. I had to drive back a third time, and leave it with him to repair while I picked my son up from school. When I came back, he told me he had put a screw in in the wrong place, which caused the overheating. I don't get how someone who does this for a living could make that mistake. Regardless, he didn't give me any discount for the repair. He charged me exactly what he quoted me over the phone. To add insult to injury, I dropped my phone a week later, with the phone case and screen protector on, and the screen cracked, so I'm quite sure I didn't get a high quality screen. read more

I was searching for repair phones near me and came across 1st Comm Repair -- and I'm so glad I did! They fixed my cracked iPhone screen in less than 30 minutes and even gave me advice on how to protect it better. The staff were friendly, honest about the pricing, and the store was super clean. If you're in Chicago and need fast, affordable phone repairs, this is the place to go. Highly recommended! read more

I love this phone repair store!!!! I've been here twice. Once my screen was SHATTERED and they were able to fix it for me. Today I came to repair water damage and they got me in and out within an HOUR! Quick, efficient and AMAZING service. My total was super affordable too! Definitely recommend read more

From a previous customer I went to this store after I called in and they quoted me the cheapest price for the galaxy s4. The sales man and his brother lied to me saying the screen isn't the problem just so they can sell me a phone. I was in a hurry and desperately in need of a phone. So I made the decision of buying a another galaxy s4 from this store. Once I got home and opened up the box and found out that the accessories for the galaxy s4 were fake. I am truly disappointed and will never ever come back to this store. I also suggest future customers to do their research before buying any products especially phones. Also I felt like a fool that I didn't bother to look at the sticker on the phone which stated "TXTING & DRIVNG...IT CAN WAIT" the words on the screen were spelt incorrectly. This place is a scam!! read more

1st Comm Phone Repair - Mobile Phones Near Me - Chicago, Illinois

Exceptional service. I was a walk-in with a shattered iPhone screen. I was able to get my phone fixed in an hour. I was told it could be quicker but there was one other person ahead of me in line. The gentleman helping me was friendly and accommodating. I would highly recommend this place. Also a small discount is given if you do more than one service (repair + phone case or screen protector, for example). read more

These guys are simply amazing and it's no wonder that they've been holding down this spot for so long! I had a severely cracked screen on my LG Nexus where I could actually see the circuitry (no, I'm not explaining how it happened!), and I thought for sure this phone was toast... Brought it in on a Monday afternoon around 2 and Khaled apologized that they were so busy and couldn't have it ready until 6pm. Really!?! Every other place quotes at least a day for something of this magnitude and they were apologetic that it would take four hours because they "were swamped"! I received a call at 6 saying that it was ready and picked it up the next morning. And, by the way, they shake your hand - their friendliness was refreshing (not to mention their warranty!). read more

1st Comm Phone Repair - Simple storefront - awesome service awaits you on the inside... - Mobile Phones Near Me - Chicago, Illinois

Had my iPhone X repaired here and glad I did. I was a bit nervous to bring a relatively new, 4-5 month old phone, anywhere but Apple. CPR fixed my problem in a couple hours, and they even replaced my cracked Screen Protector! All for less than 100 dollars. At an Apple Store they quoted me 549 dollars! Very happy. 5 Stars. BTW they are multilingual. Several people came in speaking a multitude of languages I didn't understand, and the staff responded in those languages without a hitch. Recommend. read more

1st Comm was excellent! I emailed them through Yelp for a quote to fix my shattered iPhone screen and they got back to me within 20 minutes. Got a quote for well below what other places had quoted me and WAY below what Apple would have charged. Went right over and they replaced my screen in about 25 minutes. Anas (the owner) was very friendly and explained everything. He even had a quick look at my girlfriend's phone and gave her options for fixing her bent phone. Very professional and friendly! Will definitely recommend to anyone needing their phone repaired! read more

Brought my phone here bc it wouldn't charge. In 15 minutes they had it cleaned and fixed. At $45 it seemed a bit expensive, but like everyone I need my phone and it was very convenient. I'd definitely use them again. read more

Brought my phone in for a new battery. Before giving the phone back, the clerk made a big deal of putting my phone back in its case for me before handing it to me. I didn't see why until several days later, when I removed the case; it was holding the phone together; the back is no longer attached to the phone. read more

The screen on my iPhone was damaged recently and I need it repaired in a hurry as I am on my way out of town. I contacted CPR and made an appointment with Tony... I ran a quick errand up the street to Target and when I got back 20 minutes later, my phone was as good as new! These guys completely understand customer service! Thanks CPR! read more

CPR Cell Phone Repair is awesome. So I went over to get my iPhone glass replaced as it had a nice crack from the corner to the top (I am figuring that it is gonna cost me at least $100). I get there and the guy behind the desk is about as nice as you can get. He takes a look at my phone and says, "the glass is fine, its your screen guard that is cracked." He then proceeds to peel my cracked screen guard off the phone, and asks if I want him to replace it now. I said sure and in about 3 minutes he cleaned my phone, buffed my screen and perfectly replaced my guard. Total cost, $20. He was as honest as he was nice. Please use this place if you have to repair your cell phones. They fix all kinds! read more

Yelp reviews led me here when I shattered my iPhone 6 screen into a thousand shards of glass. I've always been skeptical of these "cell phone repair places" but it would be way too expensive to completely replace my phone. It was $110 to replace my screen completely. I'm sure the cost varies depending on your phone. Everyone here was so nice!! Easy to talk to, QUICK, and funny. I came in, dropped off my phone, went to Dunkin Donuts next door, and returned. Phone was fixed within a few minutes! The screen looked brand new, no signs of replacement and no issues thereafter. I'm so glad that I came here. It was much easier than dealing with ATT!! Bonus- super easy parking. It's in a little strip mall. There's a Subway and a Dunkin Donuts right next door if you need to pass the time. read more

Had a cell phone that refused to charge. Dropped it off at 10 am CPR and it was fixed by 1:30. Fee was a reasonable $45. I couldn't have asked for more read more

Great experience. Good guys...Omar helped me out with a defective iPhone 5c in 10 min with no BS. I thought the digitizer was broken, turns out there was just a lose connection, he only charged me for the quick fix. He could have easily replaced the whole thing and charged me more. I believe in good karma and these guys did right by me, so the least I can do is give them some good karma right back. Get an otterbox while you're there, that will ensure you won't be back, good luck habibi ;) read more

One of the best in Chicagoland it's worth to pay every penny once cpr fix it for sure you don't have to come back here for the same reason it's solid business my tablet wasn't working took it to cpr now it's like brand new . read more

Want to add my own word to the positive reviews. Was having problems with the charging port on my IPhone 6s. Took an hour, cost 69 bucks, and the phone is as good as new. None of the crowds, the condescension, and the runaround I've experienced at the Apple Store. read more

i had nice and enjoyable experience with them................... my son's phone was fixed in a timely manner read more

A few weeks ago, I came to get my iPhone 4 front screen replaced, which was in horrible condition. In under an hour, they fixed my phone (I came a little late for the appointment). Although, the screen is not exactly the same, for the price and the customer service, it was worth it. Highly recommend! read more

Super friendly, fixed both my iPhone screens very quickly and at a very good price. Less than half the price Apple charges for the exact same quality. read more

Most trusted liable people in the city of Chicago. Great job performance always doing great job. Wonderful accessories selection and phones. There are known to repair All Electronics laptop iPad cell phones tablets. Very friendly staff. read more

I needed to get a new screen for my iPhone 6S pronto. Anas was very responsive in giving me a quote with some flexibility on the price. Adam and Sam were great in providing me with two fixes as the first repair didn't take and they were very accommodating in making sure it worked the second time around. Best price and best service! read more

These guys are great I highly recommended I had issues with my iPhone 6 plus they analyzed the problem and in 30 minutes I was up and running again these guys are the real deal they know there stuff I highly recommend that's the reason they have been around as long as they have because they truly know what there doing thank you read more

Don't get scammed by these people! Walked in with a software issue and came out with hardware issues. Broke both cables of front facing camera and home button and not accepting their own fault. Walked out very disappointment. Never again! Be aware of this place! Shame one the manager who said "Let god decide what is right and what is wrong." I also might add that they misplaced a couple of screws! Very unprofessional. Ambient light sensor not working (claimed to have been fixed). Noticed a screw missing for the vibrator module and it seems that vibrator module is swapped with a non-working one. This place is... Disgusting! They better clean their act. read more

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I cracked my screen and took it to a horrible place in Lincolnwood Mall (upstairs). The screen didn't last a month, and I didn't trust them to redo it. I called around to at lease a dozen places, late on a Saturday night, stressed and upset. These guys were the most reasonable with pricing. I dropped off my phone, and they reassured me that they would take great care of me and make sure I'm happy when it was all done. I picked it up the next morning. No disappointment here! They deserve all the stars! These guys are awesome! read more

My lcd and camera were acting up, I had gotten it wet after coming here once two months ago.. They fixed up my camera and my iPhone 5s lcd screen for 75 bucks :D I'll be back, 1st comm.! read more

These guys are amazing. They had to special order a part to fix my broken TiVo. They ended up not being able to fix it, but were so kind, so sincere. They really tried their best. I hope not to break the screen on my phone, but if I do, I know where I'll go to get it fixed. read more

They fixed my iphone 6 touchscreen with a reasonable price compared to apple store, they even gave me another iphone while waiting for mine to be repaired. They did not charge me extra for the 3 steps they did on my phone to figure out what was wrong with it. Very nice respectful staff. Unlike apple store that you feel like you've been robbed! read more

Terrific experience. Walked in expecting an $80 IPhone 7 repair and instead received a free tutorial on an alternate solution that was built into the phone. They could have made the repair that I requested; I would have paid and never known the difference. Instead, they chose to tell me about the free workaround (and not get paid). It's a little sad that honesty and professional character warrants high praise these days, but it does and I'm happy to spread the word about this business. read more

Got my screen fixed and a week later it broke i went back and they took care of me! Great customer service and fast too!!!!!check them out!

I bought 2 groupons, one for my phone & one for my mom's phone. The guys were quick and professional. They even allowed my daughter to use their private restroom. It took about 30-35 minutes for both screens to be replaced. I took a bunch of business cards to pass out to anyone in need of smartphone screen replacement. I have very high standards and customer service is extremely important to me. And I gave these guys 5 stars...it says a lot. :-) Also, I always shop around extensively before purchasing anything. This shop was by far the cheapest of any other cell phone repair shop. I drove about 30 miles because I couldn't pass up the prices. read more

Had a cracked up iPhone 8 in need of repair. They ordered a new back and installed it. Phone looks great, took about 3-4 hours to repair, and charged a reasonable price compared to other quotes I received. They don't use Apple parts but that's because Apple wants you to send your phone to them for 3-4x the price. read more

Also bought the Groupon deal, as I ended up smashing my screen to smithereens wiping out on some ice... These guys are AWESOME!! I love this place! I seriously cannot say enough positive remarks on these guys! The transaction was super quick and easy, and they were able to replace my screen in 20-30 minutes. Great screen installation too - looks like my phone is brand new again! Anas, you are the man!! Thank you for being so friendly and polite! I will definitely be returning to 1st Comm if I encounter anymore phone troubles. :) read more

I recently had spilled water on my cell phone. The phone still worked but the main screen had no picture. I thought I'd be able to install a new screen myself not knowing that there would be soldiering involved. I took it into First Comm and they were able to fix it for cheap and fast. Thank you for your help. read more

This place is fair and they do everything to fix your phone. If they can't fix it, they don't charge you. Khaled was real and was honest when coming to pricing. Definitely coming back here for future problems again! read more

I love this place.. the repair was perfect and the people were so helpful and amazing.! if you need anything involving a cell phone or cell phone repair..head over here.. they are helpful, honest and amazing!! read more

Quick turnaround and top quality replacement of our cracked iPad2 screen. No extra charge for trimming the bent edges. They recommended a different case, but not to upsell us. (They did not stock it) Will absolutely use again. read more

Bought a Groupon for iPhone 5 screen replacement from these guys. They turned the repair around in 20 minutes and were quite friendly and pleasant to boot. Place has a real neighborhood feel. I'm glad I found them. read more