We had to suddenly replace our brake pads on our car trip and they got us in, got the repairs done…read moreand got us a rental car with no hassle very friendly service and wanted to make sure that we were completely taken care of

I took my car here yesterday because it stopped at the mountain well they charged me around 175 usd…read moredidnt give me a diagnosis for the car claiming they had to take it apart. didn't give me an invoice. they also said it would take them 2 weeks to get parks to fix a 2010 Nissan come on now . I solid would not recommend this place they didn't seem honest.

My son was driving to Avon to visit a friend when his truck suddenly became inoperable. Not knowing…read morethe area at all, I started calling around for mechanic shops we could tow it to and found this place on Google--figured we'd start there and see how it went. From the very beginning, they were upfront and honest, letting us know (especially with it being around the holidays) that they might not be able to look at the vehicle right away, which we completely understood. The very next day, they diagnosed the issue and took the time to call and clearly explain what was going on. They were incredibly communicative, kind, and fair throughout the entire process. In a stressful situation, they made us feel taken care of and confident we were in good hands. Go see them--they will absolutely take care of you.

Passing through with a foreign, Manual car having some issues. They're the only place in the area…read moreopen at 7:30. Mike was great, read our engine and did a test drive of the car. Great repair shop and we received great service. Glad we picked the right one. Hard to find a shop as versatile and able to deal with a wide range of automobiles.

I am writing this review with immense gratitude and a strong desire to highlight the exceptional…read moreservice I received from Eagle Vail Towing. My recent experience wasn't just a transaction; it was a masterclass in customer care during a stressful situation, and I feel compelled to share how outstanding this company truly is. My need for a tow came at the worst possible time--during a busy weekend, with family waiting for me, and my car completely disabled on the shoulder of I-70. The anxiety and frustration were immediate. From the very first phone call, however, that anxiety began to melt away. The dispatcher who answered was calm, empathetic, and incredibly clear. She listened patiently, asked all the right questions to understand my situation and location, and provided a transparent, fair quote with no hidden-fee pressure. Her reassurance that "we'll take care of you" wasn't just a phrase; it felt like a promise. The true heroes of the story arrived right within the quoted window: the tow truck operators ( John and Sean ). I cannot overstate their professionalism. They introduced themselves warmly, immediately put out safety cones to protect the scene, and explained every step of the process to me. They treated my vehicle not as a broken piece of metal, but as my personal property, handling it with meticulous care. There was no rushing, no carelessness--just skilled, deliberate work. They even asked if I had any personal items in the car I needed to retrieve before securing it. What impressed me beyond their technical skill was their genuine kindness and demeanor. They could clearly see I was stressed, and they alleviated that not with platitudes, but with competent action and respectful conversation. They were friendly without being intrusive, professional without being cold. It transformed a potentially miserable hour into a bearable, even educational, experience. They ensured I had a safe ride and clear instructions on where my car was being taken and what the next steps were. The entire process, from the initial call to the final drop-off at the repair shop, was seamless. The billing was exactly as quoted, with a detailed, easy-to-understand receipt provided electronically. In a world where service industries often over-promise and under-deliver, Eagle Vail Towing is a shining exception. They delivered on every front: punctuality, transparency, technical expertise, and above all, human decency. I wholeheartedly recommend Eagle Vail Towing to anyone in the Vail Valley or surrounding areas. You are not just getting a tow; you are getting peace of mind. They turned my emergency into a demonstration of what excellent service looks like. Thank you to the entire team at Eagle Vail Towing--from the compassionate dispatcher to the fantastic roadside crew--for your invaluable help. You have a customer for life, and I will be singing your praises to everyone I know. Five stars are not enough!

They were very helpful was stranded on. Highway they came in 5 min reliable, courteous, and…read moreprofessional

Another Amazing Job by Dutch's Automotive!…read more I can't say enough good things about Dutch's Automotive! This is not the first time they've come through for me, and once again they've absolutely knocked it out of the park. My Tesla Model Y took a serious hit when ice slid off my roof and caved in the top of the car. It was heartbreaking, and I was honestly worried it might not be fixable--especially since every other shop in Colorado I called told me they couldn't (or wouldn't) work on Teslas. But not Dutch's. Not only did they take on the job, they got my Tesla looking like new again--and in just a few weeks! The repair work is flawless, and their turnaround time was faster than I could've hoped for. On top of their incredible skill and professionalism, I've got to give a special shoutout to Mike. He was kind, communicative, and just genuinely great to work with throughout the entire process. I LOVE Dutch's and wouldn't trust my car with anyone else. If you need a trustworthy, talented team that's not afraid to tackle the jobs others turn down, Dutch's is the place to go. THANK YOU again!

I was skeptical at first they told me everything I wanted to hear, I'm still skeptical. Then, what…read moredo you know, the car was completed perfectly on time and completely honest service I couldn't believe it out of an automotive place. Highly recommend this place and I will be back. I recommend everyone take their vehicles here.

George and the crew at Goodway are truly amazing people. My car ended up having issues while we…read morewere trying to make it back to the Front Range, and we found ourselves at Goodway. George took incredible care of us from the moment we arrived. He took the time to thoroughly explain what was going on with my car, walked me through all of my options, and never made me feel pressured. He turned what could have been an incredibly stressful experience into one that felt manageable. On top of that, he even gave us some fantastic local food recommendations while we were waiting! If you're local to the area or just passing through, I can't recommend Goodway enough. They're honest, knowledgeable, genuinely kind people who truly care about their customers. It's rare to find a shop that treats you like family instead of just another repair ticket. Thank you, George and the entire Goodway team, for making such a difficult situation so much easier.

DO NOT TAKE YOUR VEHICLE THERE! I would give it NO STARS if I could! I broke down on the road going…read moreto Colorado Springs had my jeep towed to this shop. My vehicle was overheating long story short they changed just my thermostat and radiator cap and charged me $688.76.......they claimed I had no coolant when that is a lie I had it checked before I hit the road I always do and for that repair it is 2 bolts that need to come off pretty much... do not tell me that cost $688.76! They price gouged me because I was traveling and needed my vehicle to return home so they take advantage of that situation when people are traveling and have no other means. What a way to screw people out of there money and these guys give no F****! great customer service!! I made it home and still had the same issue took it to another auto repair shop and the thermostat housing looked like it was never changed and was so worn that it looked like my old one and it had a crack in it.

Love these guys and have for years. Love them a little more now for getting my truck into their bay…read morewhen I was having a catastrophic bearing/axle issue, and for their solid advice, knowledge and experience with off road vehicles. Dewey is great and I'm heading back this week for a Thule rack for the new truck. Always helpful, and I appreciate working with people who know their stuff, and are honest. Thank you Specialized!

Really knowledgeable staff, walk in and you will get addicted. I bought a ski rack here last year…read moreand have kept going back. Last week they tricked out my 40 year anniversary 4Runner! Mike and the fellas will take care of you, I highly recommended this place. When you walk in, Henry will be the first one to greet you.

Peter is the best. He has repaired my son's Nissan Xterra on two occasions, replacing a failed…read morealternator and then a failed power steering pump. The work was done expeditiously and at a very fair price. Tucker works for Vail Ski Corporation and needs his SUV to commute to and from work. He was able to drop the car off after hours and the work was completed as soon as Peter was able to obtain the parts. I highly recommend this highly competent and extremely honest individual!

I have a brand new set of Michelin Defender tires on my Honda and somehow managed to get a screw in…read moreone. With a not so slow leak and the time crunch of trying to catch a flight at Denver International mid day, well needless to say I needed a hero. Just happen to stop at Vail Garage to ask for help and for goodness sakes, did I ever find not 1 but two heroes. Peter and Travis were awesome in getting my tire fixed in under 20 minutes. Im so grateful our paths crossed when it did as they saved the day and I made my flight on time. The kind team of Travis and Peter get my vote for Best Auto repair shop duo.

Outstanding service! My family got caught in the engineered traffic jam at the Eisenhower Tunnel on…read morea busy ski Sunday, and our Toyota Sequoia overheated. We had it towed to Summit Automotive, and by Monday, they knew we were stranded and made us their top priority. The staff was professional, and the owner was fantastic. Great service, fair pricing, and a fast turnaround!

Just had my SUV taken care of at Summit Automotive Group in Silverthorne with Jim Tinsley. Had new…read moresnow tires put on and they added the winter formula for the wiper fluid & coolant too. I was in and out of there within an hour! They have competitive prices, a friendly staff and Jim is a fantastic business owner who knows how to treat his customers right so they always come back! He even made sure my brakes were in good condition and checked the milage to see if I needed an oil change too (all ok there!). Go in and see Jim now since its time to get the car serviced before winter. This way, you don't have a vehicle breakdown or get stuck in the snow or end up in a ditch driving with the wrong tires on! Be prepared, its going to snow on Thursday! Diane W. Customer since 2001 Silverthorne, CO 10/9/2023