I was heading home from a fishing trip to Basalt, CO to Golden, CO this evening, when my dashboard indicated low tire pressure warning. I discovered that my left/rear tire was VERY low, so I pumped it up with my DeWalt jump starter/pump while I checked Apple Maps for a local tire repair shop near me (Frisco, CO). The first "hit" was Big O Tire in Frisco, so I called them and told them I had a tire going flat, and needed a quick repair. It was 4:40 pm, and their response was, "We close at 5:00 pm, so we don't have time to help you out". Gee...thanks for nothing! I went back to Apple Maps and the second "hit" was Utopia Tire and Auto Repair. I called them and told them my situation. Jessica checked with her team and came back and said, "Bring it in and we'll do our best to help you". I limped to their shop, they threw my van into their bay, pulled the tire off, patched the hole, and sent me safely/happily on my way home in 15 minutes, as they locked the doors and closed up shop at 5:02 pm. AMAZING customer service, and even more importantly -- so very awesome that they took my issue on at the "last minute" and made sure that I got it fixed and sent me down the road to make it home, even if they had to do so at the very end of their workday. GREAT JOB, Utopia. Thank you SO MUCH for taking care of me when I needed some grace ! read more

Will definitely be coming back here if I ever have any tire problems. My father and brother were in town visiting from Texas, on September 23rd? when they ran over a nail; big o tires said they absolutely couldn't do it, but suggested we come over here! So glad they suggested that because the manager got us in and out in less than an hour, even when it was hella busy! The manager (I think?) was so nice and accommodating! read more

I had set an appointment to bring in my car to swap out my snow tires to a different set of rims. Over the phone, I mentioned the fact that I needed to make sure that I only have non-smokers in my vehicle because I'm extremely sensitive to cigarette smoke. Even the lingering smoke odor from an employee who takes a smoke break or who smoked before a shift can trigger a reaction. An allergic reaction leaves me susceptible to Covid infections and other respiratory issues. The woman on the phone kind of snapped at me and said that "nobody is going to smoke in your car!" Acting like I was an idiot for even asking. I told her that I understand that, and explained that I'm allergic to smoke, even from someone's clothing. I was thankful they had an appointment available, so I told her I would bring the vehicle in that day. When I got there, I saw the woman with whom I had been on the phone with, and said that I was checking in. I again stressed (nicely) that I needed to make sure that there was nobody in my vehicle who was a smoker. I don't remember exactly what she said, but the conversation evolved into "it's a shop and they're going to smell like a shop and there's nothing you can do about that." I told her I understood that, but that my main concern was about smokers being in my car. She again said something about that the guys smelled like a shop. My brother was a mechanic, so I understand this, and again told her that my main concern was that someone would move my car or be in my car who is a smoker. The smell of a shop doesn't linger like cigarette smoke. After going back-and-forth several times, I finally told her that I would just go somewhere else. I then drove an hour and a half down to Denver to get it done at Discount Tire, because they've never had a problem with me asking about smokers in my vehicle. I also have a white interior on my Tesla, and had brought blankets to cover the seats to protect them. I know that mechanics are generally greasy and smell like oil or whatever, but again, I take precautions to protect the value of my car. (Actually, you could eat off the floor of a Tesla Service Center because they don't deal with all of the oil and nastiness of a traditional car repair facility...) I wish I had talked to the other girl that was at the front desk, and maybe she's nicer, but this older woman was really argumentative and rude. I'm guessing that she probably is a smoker or was a smoker and was offended by my request. Thankfully, Tesla comes to your home to swap out rims and I generally don't need a local business, but I won't ever set foot in Utopia again. read more

INCREDIBLE SERVICE, they were able to fit us in before closing to help us when we got a flat in our rental, on our way BACK we hit a nail and had to return the next day, they were so kind and were able to get us in and out, super reliable and would definitely recommend coming here!!! read more

Been in Summit County 6 years. Have had 2 cars both serviced at Utopia. Always a good experience. They have even gone above and beyond a few times to assist me. I will continue to bring my cars there. read more

On our way to the southeast from visiting the northwestern USA, we run with a flat tire in Brekenbridge CO. We came to Utopia Tire and Auto repair in Frisco, CO referred from a gas station in Brekenbridge. The provided us a very quick tire repair, the personnel is very helpful, friendly and knowledgeable. We highly recommend UTOPIA for Your car needs. read more

They took care of my needs and were priced very well if I ever need them again when I come back up here this is the place I'm stopping by for any of my needs! Service was phenomenal and felted welcome to the area!! read more

Yes, I read your response to my review. I was like being in your shop in person. Excuses, deflections and weak jabs. I have purchased new tires at Utopia, and swapped tires twice. Average wait was at least 6 hours. I guess that every time I visited, Utopia(and I) experienced one or two of those unfortunate circumstances Ray detailed in his response to my one star review. Ray was in the shop for at least two of my visits. Don't whine about a poor review with your sketchy performance record. Ray, or whoever responded to my review is just exercising frantic damage control. Poor Utopia Tire. Even a little competence and courtesy would have earned a considerably better review. Clown is as clown does. I already have new tires on my truck. Purchased at Walmart in Colo Spgs. Reasonable price, and an accurate 2 hour turnaround estimate. You want to rest on your laurels after being voted best shop in Summit County? Pretty easy when your only competition in Big O. It's like praising yourself for being the best restaurant in a county where your only competition is Arby's. Yep, I'm the unhinged troll who writes bad reviews for Utopia. If you risk going there, you have good chance of ending up just as testy. read more

Great shop because of one person: Kierstie! She helped me out a lot and walked me through the tire selections through the phone. I was in a real tight spot and kept me up to date. She was very understanding and patient and seriously just a great employee. Give that woman a raise, she deserves it! read more

I had a great experience, as usual! The process from appointment through completion of work was smooth with the right level of communication. Prices are fair and the work is exceptional. I have been and continue to be, a happy customer. read more

Another great seasonal transition for my Q5 at Utopia. with limited storage up here, the tire storage option is great!

What a wonderful place! From front desk to the mechanics, hands down the most friendly, professional and efficient auto repair place I've ever been to. They did all that I asked for, plus looked into a few outstanding issues. They explained everything to me, and didn't do more than necessary. Great value, attention to detail and just lovely people. I'll never go anywhere else! read more

These guys were great - a pleasure to deal with! They were very busy, but were so friendly and managed to get me taken care of in a timely manner. read more

Everybody at this location is always so nice! They get the work done in a timely manner and it's done perfectly!

I came in to Utopia about 2 weeks ago with a flat tire on my Turo rental car (I was in the area for vacation). The people who helped me at Utopia were not only understanding and helpful, but they also communicated clearly what was going on (my rental car had 2 dry rotted tires) and did their best to accomodate my needs. Once the new tires arrived the following day, they worked me into their schedule and I was in and out within an hour, which I greatly appreciated since I had no other transportation and had to stay in the lobby. On top of that, once I got home from my vacation, I called to see if there was any additional documentation I could get to help me explain my case to Turo, and Ray was kind enough to write me an email summarizing my predicament, which no doubt helped me get the refund from Turo that I was requesting. I am immensely grateful to everyone I met at Utopia, and they truly provided me with the best customer experience I've ever had at a tire and auto repair shop. read more

Utopia Tire and Auto Repair - Main entrance to Utopia - Tires Near Me - Frisco, Colorado

Had an alignment done. They were professional, punctual and fair pricing. They were thorough explaining the work that was done. Comfortable, clean waiting room. read more

Service was friendly, quick and reasonable. They got me in right away for a punctured tire

I was on a cross country roadtrip when my car was having overheating issues, Mark went above and beyond with not only walking me through the process but also resolving the issue quickly. Everyone was so kind and helpful, couldn't recommend them enough. read more

Scheduling was handled quick and friendly. They are professional and provide quality service. Feel it's a great value. We will definitely use them again to trade out our snow and regular tires. read more

i got my first car a few months ago, took it to Utopia for oil and tire change!! they were so nice! They even put my extra tires In bags and also fixed my fog light that had popped off at no extra charge. they made me feel comfortable and taken care of so no wonder my friends told me they're the best read more

Last night my brakes were causing my car to shudder pretty badly heading west on 70 down the long steep grade to Frisco. It scared the crap out of me. This morning we called Utopia and talked to Tim. He told me what had happened to my rotors and assured me we didn't need to bring the car in today, but to take it to our regular shop when we get back home. He also gave me multiple suggestions for keeping safe until then. I soooo appreciated his help, honesty and that he didn't take advantage of our situation! Thank you Tim! read more

I went in for an alignment, i had a three o'clock appointment. I was told it would be roughly an hour, ended up taking a little nap. Recieved a text from there texting system at 3:57pm stating the mechanic would like to speak to me. I responded with i am in the lobby. No one came to speak to me, dozed off again until 5:12pm and not only did they NOT do my alignment but quoted me $2,957.31 in repairs...of course. I feel like was trying to be taken advantage of and wonder how many people actually fall for it. I have been a customer through 3 different owners and this is the first time I've been dissatisfied with the services and feel taken advantage of as a customer. I do not recommend going here anymore. Sad. read more

Utopia Tire and Auto Repair - Tires Near Me - Frisco, Colorado

I highly recommend this shop! They are extremely helpful, friendly, kind, and don't rip you off. I get the feeling that everyone there actually wants to make your life easier, not to take your money. I recently had a tire issue and took in my vehicle for repair. They saw us even though it was close to closing time, repaired the problem, and charged us a very fair price. Thank you! read more

Very friendly staff that got the job done easily and kept me updated throughout the process!

I have been to Utopia twice since moving to the area last year. The first time I went for some shaking that I didn't like. They figured out quickly and with minimal cost, then also pointed out that my tires were not great for winter. I had recently put tires somewhere else, but they were not snow tires and I noticed they were very slippery. World of difference on the new tires! The second time I went to Utopia was to get in for a quick oil change before a long road trip. They were super accommodating, got me in quickly, and help me feel confident that my car was ready for a long trip. read more

Do not go to Utopia in Frisco. They tore the beading on two of my tires. When I took the tires there, they were fine. I gave the owner time to get back to me and take responsibility, he did not take responsibility. Not only did I ask to see the video, which I was not given, they told me the tread on the tires was bad and I needed to buy new ones. Discount tires replaced them and the tread on the tires was fine! Hardly any miles on them. I knew not to go there but it seemed convenient. Years ago when I had my tires changed there I didn't look at the summer tires they changed out until the next season (they were in bags why would I) they gave me one wrong tire. I had to buy all new ones. Ford is awesome and so is discount tires in my opinion. When Jason owned the company it was good, not anymore. Please do not use them and let you friends and family know. read more

Another excellent experience at Utopia. I purchased tires online and Tim followed up to confirm that is what I wanted, turns out he could find me a better match and ended up saving me over $600! In today's world that is unheard of! Just another reason I keep coming back! Thanks, Utopia and super thanks to Tim! read more

Great family owned business, they provided excellent and prompt service for my car, and kept me updated on everything.

Staff immediately understood the problem and fixed it much faster than I expected. Not cheap, but done correctly the first time.

I was visiting Breckinridge from Denver, had the unfortunate experience of a blow out on my drivers side tire. The roadside repair tech Tom for Ryan's Roadside service highly recommended Utopia Tire for service. He said that's the only place he trusted in Summit County for tire service, that they were reliable and honest. I needed to get back to Denver as my friend I was traveling with forgot his medication so we needed to get back to Denver ASAP as he desperately needed his medication. I called and spoke with Tim the service manager and he said they work by appointment only and unless there was a cancellation they wouldn't be able to get me until Wednesday unless there was a cancellation or no show. he gave me great advice about driving back to Denver on my services tire if needed and valuable information about service repair at other facilities. He spent a lot time on the phone discussing my situation. He built an immense amount of trust just speaking with him. I was really nervous about driving that far on the service tire. I stopped by Utopia to see if by chance there was a no show. Jennifer at the front desk greeted me, I explained my situation and she smiled and said let me check with service guys, and came back moments later saying they could fit me in. That really put me at ease. Less than 30 minutes later they had me on the road again and charged me a very reasonable fee for the service they provided. Utopia - if you need tire service that is a very reliable, trustworthy and exceptional UTOPIA TIRE is the only place to go. Thank you Jennifer, Tim and Trish, all great and wonderful people Just wanted to add that after reading other folks reviews of Utopia Tire this is truly a 5 star business!!! read more

They got me in immediately to remove a screw in my tire and patch it up. I called 10 minutes out and less than an hour before closing, Jen said so problem. They got me back on the road in 30 minutes!! Their customer service is top tier and I would recommend them 100%. read more

Don't go here unless you like paying high prices and slow service imo. 2 hrs for an hour of normal work at any other shop which I've had the same job done elsewhere multiple times at various shops so I know. The manager was rude and not pleasant to the customer who pays the bills. Very argumentative. He had a foul breath when speaking too. They quote a price on the phone and the when got the bill it's higher making odd reasons imo why it's higher after the service was completed and without confirmation or coming to ask me if the increase is ok. The bathroom had not been cleaned to my standards. The lobby had very cheap uncomfortable furniture and hurt my back waiting there. Overall not the best place to service your vehicle in summit county imo but maybe you will have a better experience. read more

Got me in same day to fix a screw puncture. Repaired while I waited. Comfortable waiting room.

This is an amazing business crew! The owner, Ray, made a point of coming out to introduce himself and make sure I knew the status of my car. He is very hands-on, and everyone there seems really happy to be working there. I'll definitely be back! read more

Excellent and accommodating service. I came in with a flat tire at 430 (they close at 5) and they helped me get back on the road while they fixed my tire which was done the next day at a reasonable price. They treated me like family. Would recommend! read more

Quick, kind, good pricing, good atmosphere if waiting, and send updates along the way. Highly recommend!

Tim helped me thoroughly to evaluate options with my flat tire, including sourcing a replacement. When I finally had the car towed in, he realized we could just patch the existing tire. He was easy to deal with, fair, honest, and saved me an arm and a leg during a frustrating situation. read more

Utopia was super efficient and got me back on the road quickly. Nice, honest family owned business with long time employees.

I had an appointment with one of their big name competitors to get an alignment after some suspension repairs and was told their alignment guy was off that day. No call nothing. So I called Utopia who quickly told me they could get me in immediately. In less than an hour the alignment was done at a great price. The service at Utopia was amazing! They are my go-to from now on. Great job team Utopia! read more

They were great! From start to finish.... They got me in quickly, dealt with the problem, and we're lovely in their customer service.