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    1UP Games

    4.7 (41 reviews)
    Open 11:00 am - 7:00 pm

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    Reviews With Photos

    James S.

    This place is awesome. Great prices, customer service, and game selection. I picked up a SNES XBand which is very rare.

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    10 years ago

    Helpful 1
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    Ask the Community - 1UP Games

    Is there a website for 1UP Games? The website here on Yelp doesn't appear to be valid.

    So sorry, we no longer host a website. We provide updates on our social media accounts @1upgamesaz

    Can I rent Video games here?

    We don't do game rentals, sorry. Check out The House of Used, I believe they offer them.

    How is there selection of PSP games?

    View All 5 Questions

    Review Highlights - 1UP Games

    I told him how I was on a mission to find a Nintendo 64 game to send to a soldier who was deployed for part of his Christmas box.

    Mentioned in 5 reviews

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    Bookmans Entertainment Exchange

    Bookmans Entertainment Exchange

    3.7
    (356 reviews)
    1.7 mi
    $

    Wonderful s selection of books, records, movies, games, toys, even craft supplies!…read more Great place to wander!

    I just left the Bookman's Store on Country Club and Southern, and I was abused and disrespected by…read moreone of their staff members. I was shopping, and waiting for my trade offer for some items I brought in. I asked to look at a Collector Comic Book that was locked in a case. I asked the staff member if I could take the book out and look a it because I wanted to make sure nothing was cut out of the comic. He immediately became defensive, and his attitude became hostile. I said "if there is anything cut out it's not worth $25 and I want to check. If I damage it while looking at it, I'll pay for it." His response wasn't helpful or understanding, it was pushy and abusive. "You should just get these while you see them. No one has these, and I've never seen one in our store since I've been here". I said "I have been collecting comics all of my life, and if there is anything cut out, it's not worth $10 to me". Again, instead of being friendly and asking anything helpful or asking questions, he was pushy and forceful, and became even more irritated when I pointed out the water damage on the back of the comic and told him I didn't want it. He was very unfriendly from the start. A toxic person, to be as kind as I can be. I received notice that my trade offer was ready, but I cancelled my trade offer, and walked out of the store with the items I had brought to trade. I WILL NEVER RETURN AS LONG AS THAT PERSON WORKS THERE. When I advised the staff of what happened, they seemed disinterested in doing anything. I asked them "how can you allow a person who treats customer this was to work here, and why would you want to work here if the business allows this?" They all looked at me with blank stares on their faces. A manager did talk to me, but it was the same attitude as the rude employee. He didn't introduce himself my name. He didn't try to find out the name of the employee. His attitude, like the rude staff member, was an attitude of not wanting to be there, an attitude of feeling irritated that they have to actually talk to a customer and assist them, an attitude of superiority and entitlement, an attitude that their customers do not matter to them and that they don't respect people in general. I advised their manager on duty that I work as a customer service consultant, and the employees treatment was unacceptable. He did offer complimentary credit, but did not indicate how much. I declined and told them honestly "I don't care if you pay me a Billion dollars in cash, I don't want it if that person works here. What he did was unacceptable and he should be fired". I am sure they won't do anything, and I want everyone to know that Bookman's is a TOXIC company who does not appreciate their customers, and they will screw you over and abuse you if you go there.

    Photos
    Health books 11/25
    Health books 11/25
    Exercise DVDs are in the exercise session with the books
    Exercise DVDs are in the exercise session with the books
    Bookmans Entertainment Exchange

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    1UP Games - videogamestores - Updated August 2026

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