MudBay for all your doggo's needs. My dog loves MudBay so much that there are days C where we just…read morego in so she can sniff the place out. Great staff. Great products. Can't go wrong with supporting this establishment.

The friendliest staff! My dog loooves coming here. I'm convinced it's his favorite place in the…read moreworld and it's not just because there are treats everywhere. He also gets a lot of love from the staff. They are also very knowledgeable and helpful and have helped me through navigating dog diarrhea, allergies, red eyeballs, dryness, food pickiness. All the things. We appreciate this mud bay very much and intentionally make it out to this location

Totally love this store. Most importantly my pup loves this store. Laurie helped us yesterday…read moreget a new harness. She knew just what size and style worked best. My pup always like to try the samples. Nice to know if they will be liked before buying.

I had a really great experience on my first visit to this store. As a new puppy owner I've been…read morebuying a lot of stuff at your typical places (Amazon, Chewy and PetSmart) but it's so nice to have a small local shop to visit and support. I stopped by midday on a Saturday and was the only customer in the store. I was greeted immediately upon entering and I was able to spend time perusing the entire store. There is SO much to look at and I discovered that this place carries a lot of my favorite products at comparable prices to the other places that I mentioned. The staff member was friendly and helpful. I'll definitely return. Thank you!

I received an email asking for a survey after my recent PetSmart visit. This part of the email got…read moreme: "Pets can't take surveys. But you can." And I realized... I can take a few minutes to write a survey / review. Plus I've been coming to PetSmart for years for my family dogs (s/o Cali & Apollo!) BUT this time is different as my visit was for my recently adopted kittens "I recently got two kittens and as a first time cat owner I did not own any cat supplies. I knew the basics that I would need but I got everything I needed and more from PetSmart! I was impressed with the selection of products and the cleanliness of the store. Friendly staff. I was asked if I needed help finding anything. Since I was getting a lot of supplies (more than I had anticipated), the staff kindly let me leave my full (and heavy) basket at the cash register so I could continue shopping without having to carry my basket all over. It really eased my way and provided a calmer shopping experience. The associate at the register informed me of the PetSmart app and helped me create an account which was easy as 1, 2, 3! She was nice and friendly! I felt nervous purchasing so many items and was worried about what other people might think... but the register lady was very kind and helped to load my shopping cart. I'm not sure if she could tell or sense I was nervous... but she eased my nerves by congratulating me on my kittens and asking about them (which I was more than happy to share!)" Posted to company survey 3/24/26.

Ambiance *** Cleanliness *****…read moreService *** I started going here vs the other big box pet store mainly because they always have the pet food variety I want for our dog. I have been frustrated elsewhere trying to get our picky dog the food he will eat and it has been here every time I go in. The store is also very clean, a little cluttered which is pet peave of mine, trying to navigate aisles and customers (and pets). Stores need to stop filling the aisles with product. (Past life I was a grocery manager). Employees in the store tend to ignore you, but the cashiers are polar opposite and make me leave with a smile.

I'm a new puppy mom. I had dogs growing up but this is my first time having a puppy as an adult…read more And now that I have a dog, I've suddenly become aware of the many nearby options for pet training and activities. During a recent pedicure at Angel Nails, I noticed the Zoom Room so I told my husband about it and he signed us up for a free intro class. Upon arrival we were greeted by the sweetest person and the front desk. She got us checked in and took our pup's first day photo - adorable. After getting checked in we waited and browsed their merchandise which included a lot of training treat options that we hadn't seen before. When it was time for class to begin, we got settled at our station. The trainer was kind and funny and taught us a few new things. Our puppy was very excited and interested in the other dogs but we eventually got her to pay attention to us about halfway through the class. Overall we had a good experience, but did find class to be a bit distracting with the various puppies and parents in attendance. We may consider returning for private training sessions in the future.

I've been bringing my 10 month old pomsky Arlo here since puppy preschool and we love it so much…read more All of the trainers are absolutely wonderful. He has learned so much these past few months and is currently in advanced obedience, agility fundamentals, and tricks 1. We always look forward to our Zoom Room days and he met his best dog friend here as well! Such a great community of trainers and people and of course doggos. The puppy parties have been really fun as well and a nice way to connect with other zoom room members and fur babies.

I am writing this to warn other pet parents. On June 3rd, I dropped off my Maltipoo, Sophie, to be…read moregroomed by Josie at the Tanasbourne location (Store #254) When I picked her up at 10:30 AM, Josie informed me she couldn't complete the haircut because Sophie yelped whenever her tail was lifted. She added that she couldn't express Sophie's glands either, and suggested I have the vet do it. Concerned, I checked Sophie for injuries but didn't see any. When we got home, Sophie acted extremely strange. Normally full of energy and excited for her post-grooming treat, she instead lay flat on the floor with her eyes closed. She refused water, food, and treats. Later, she walked to the bedroom and just stared at the bed, unable to jump up. By 2:00 PM, she still hadn't moved, eaten, drank, or gone potty. I immediately scheduled the earliest possible vet appointment for the next morning. Following the vet's examination, I knew I needed to find out what happened to Sophie while in Petco's care. I tried reaching out to the store manager, Sarah, but she ignored me. I finally had to go to the store on my lunch break to find her and ask if there was camera footage. Sarah told me I would have to file a police report to see the video. During this conversation, she let it slip that the groomer told her Sophie had vomited and had diarrhea during the appointment. The groomer never mentioned this to me, and Sophie showed no signs of illness at home. If she was that sick, why didn't they stop the groom and call me immediately? When I asked for the District Manager's contact info, Sarah refused but promised to have her call me. The DM, Kalinda Harry, did reach out. She assured me she wanted to get to the bottom of this and asked for my vet documentation to discuss compensation. I agreed to give her time to conduct an internal investigation and review the video footage. After days of silence, I followed up with Kalinda on Monday the 15th to ask what she saw on the footage. She replied that she had watched it, but was still waiting on my vet records. I asked why she needed vet records just to tell me what happened on the video. After receiving no response, I forwarded her the appointment confirmation and receipt just to clear the hurdle, explicitly stating that I was not looking for financial compensation--I just want to know what happened to my dog. Since then, it has been total silence from Kalinda and corporate. To them, Sophie may just be a dog, but to me, she is family. I will not let this go until I get answers. Please think twice before leaving your fur babies at this location.

Of all the SoPhresh kitty litter refresh stations, theirs is the best! There is a slotted grill…read morearound the litter area so you can rest the jug while filling it and any spillage goes through the grates. This keeps the area neat. All locations should have this set up! The rest of the store is the same as other Petcos. Plenty of food, toys, beds, crates and accessories for your pets. Plus they have a grooming area and vet services. Located in Tannesborne Shopoing Center I fill up my litter jug while I'm in this area running other errands. Since most of the stores in aloud Center are fine, I often come out this way when I need to go to Marshalls, Old Navy, Ulta, Trader Joe's and Petco.

Our Josie actually does not mind coming in. Everyone is so kind. She loves her pampering…read more She came home looking fresh and happy She had a new Groomer this time and Phoenix did an amazing job Thank you Thank you

Extremely disappointing experience…read more I paid $300 including tip to have both of my dogs groomed at Cute Cuts. I specifically requested ears, nails, glands, and a wash. These dogs have been to this salon numerous times, and their previous groomer always did an excellent job, routinely complimented my dogs, and charged $60-$80 less for the same services. Unfortunately, that groomer is no longer there. After this appointment, I put the dogs in their kennels and went to bed because I work nights. The next day I noticed their nails were clicking loudly across the floor. I checked their ears and found that they clearly had not been cleaned either. Anyone familiar with Golden Doodles knows that their ears need regular attention because they are particularly prone to ear problems. I called five days later when I had time and left a voicemail explaining what I found. The owner, Phil, called me back and immediately told me it was "very unlikely" that his groomers had skipped any services. I sent him fresh, live iPhone photos of my dogs directly to his phone. Instead of being concerned about whether the services I paid for were actually performed or trying to make the situation right, the conversation seemed to be much more about avoiding a bad review. Phil insisted he was sure both dogs' nails had been done and refused to acknowledge the ear issue. He also told me he couldn't speak to an individual dog's nail growth over the course of a week. Let's be serious. One of my dogs, Charlie, was dragging his ass before the appointment and had an odor because his glands needed to be expressed. The ears and nails were very clearly not addressed. At that point, I'm left wondering what exactly was done besides putting my dogs in a bath. I paid $300 for two dogs and specifically requested multiple services. Based on what I found afterward, it sure feels like I paid $300 for a wash. The grooming itself was disappointing enough. The way the owner handled the complaint made it significantly worse. I wasn't asking for anything unreasonable. I expected the services I specifically paid for to actually be performed. After being a repeat customer, I will not be returning, in any capacity.

Presley went to daycare here four days a week for almost a year and loved every minute. She was…read morealways so excited to go and always happy when I picked her up. The staff here truly loves dogs and will treat them as their own. The only reason she stopped going is because we moved and I know she misses them.

I love this spot!…read more Flat rate cost based on weight. My dog is almost 100 pounds and it's only 22 bucks. They provide shampoos/conditioners, towels, slip leads, just about any grooming tool you'd need. They have ear cleaner, cotton balls, cologne spritz's etc. It's 1000000000% worth it. I bring my own shampoo and tools most days, but they always have sanitized equipment if you need it. Staff has always been wonderful as well, very quick to clean up behind people so tubs are ready and stocked for the next person. They're also quick to get you checked out in the lobby. You can also pay before you wash too, which I like to do since my dog always wants to go potty after their bath.

You can call and get a same day or next day appointment which is really nice. They are quick. I…read moreasked for a summer shave and didn't really give any other direction. The groomer kept his face and tail, fluffed them out which I really appreciated.

I was very disappointed with my dog's grooming experience. He went in for a haircut and bath, and…read morewhen we picked him up, we immediately noticed that one of his eyes was injured because he could barely open it. I can't say exactly what happened while he was there, but his eye was clearly not in that condition when we dropped him off. Also, my dog seemed extremely stressed and traumatized after the visit. It's heartbreaking to see your dog come home in that condition. I hope the business takes greater care in handling pets and is more transparent if an incident occurs during grooming.

Dennis installed a pet door in my sliding glass door and I am extremely pleased with his work!! He…read moreis very thorough and professional, I would highly recommend him.

Love, love our pet door. We really didn't want to cut a hole in the house and hoped a dog door…read morecould be put in one of the French doors. We wanted to keep the old glass in order to reinstall if we chose to in the future. Dennis, the owner, came out to assess whether a door door in our French door was a possibility. We had previously been told no by another company. He said that he had done many similar installations successfully. We were able to keep the old glass and he put in a new glass with a Boss Security brand dog door--that is a big upgrade from pet store brands. Dennis was easy to work with, cleaned up the project perfectly, helped me store the glass, and was extremely professional. He really had pride in his work and giving the customer a great product. I highly recommend this company.