What an amazing trainer and such a nice person! He walked me through defining my real issues and…read moreprovided invaluable advice. And made sure I have continued access to him for any needed follow-up. A real jewel!

Great experience. I now have a well trained dog. David even came to our house to help with leash…read morewalking. Thank you Blackwood canine

Best dog daycare around! Meadow and her team know dogs and ensure every pup has a wonderful…read moreexperience, all while getting socialized on how to behave with other dogs. They were recommended by our vet, and we have been with them through multiple dogs; even our adult children bring their dogs! For our experience... their star recommendation should go to eleven!!

What I most appreciate is Meadow's focus on the needs of the dog. One of my animals is happily…read moresocial while the other is stressed by something as simple as a phone ringing. Meadow's desire that the dog be content is a unique and awesome quality. I highly recommend Schroeder's Den as a place of care and play for dogs.

Life changing!!!! I absolutely love Risa, the trainer & owner of George & Friends dog training…read more First off let me say what a beautiful soul this woman has. She's so caring, loving, understanding, patient, knowledgeable, and FUN! She instantly feels like that best friend/family type. She's just so great! I contacted her one day after a very unsuccessful training session with another company. Feeling defeating and like our puppy would never learn anything, I reached out in a panic. She not only contacted me right away but took her time to speak with me over the phone to get a feel of our puppy, my other dogs, my household, and me! She took detailed notes and reassured me all will be okay. The very next day we started our first lesson. Risa showed up on time, treats in hand & ready to go! We learned so much on just the first session alone. She teaches not only your dog, but you as well. She will also help you go over your household to make adjustments if necessary. I have been working with Risa for only about a month now, but it feels like we've had so many more lessons just based on how much my dog has learned! Risa is always a text, phone call, or email away. Her schedule is very flexible, and there's always an available time slot for you. Her scheduling system is also super easy and helpful!! Cannot recommend her enough. Don't even hesitate, book her right away!!

Risa and her training helped us with our sweet puppy. We all learned how to navigate our world…read moretogether and without stress and frustration. Risa related so well to us and we felt her to be a kindred soul who knew us and our puppy. She proceeded to help us all enjoy the training process, and understand our puppy so well that we are now an integrated family unit. She is a gift to us. I even asked her when could she move in and be part of our family. She has been an answer to our prayers that we didn't even know we had. We recommend Risa highly and know she is remarkable in working with folks and their sweet pets to make puppy leadership a gentle experience no matter the personalities of pups and parents. Risa is reliable, ethical, reaches out to help no matter what the issue or questions may be, and she is just amazing.

I brought my cat here for a free wellness exam (it was advertised on Instagram) and I have nothing…read morebut good words to say about this place. They gave me some free Revolution and found a microchip on my kitty that I adopted so I was able to change the contact info on the chip. They were very helpful and nice & I didn't have to pay a thing.

Reception staff was friendly and helpful. Doctors showed great concern for my cat's well-being and…read morecalm during his intake, it being his first his first visit since being adopted from being feral. We lived in Tillamook, but chose Banks, because our local vet was impacted, and they had immediate openings. They accommodated our need to have both his initial shots, flea treatment, intake, and his neutering in one visit with an overnight stay, so that he didn't have to have two long car drives. Our local vet showed similar care and concern, but simply could not be as accommodating due to having fewer resources. The Banks clinic is large and well-staffed.

The short version: they saved our dog…read more First off the thing to understand about this place is it's essentially 1 large open area so as a pet parent you see EVERYTHING. While they do have rooms for families to be in private or for waiting with a reactive animal you are in an open main area with other families and see the staff interacting with patients, parents and each other. IMO this makes the medicine they practice better because of the accountability. They have a small snack area with tea and coffee, especially good if you are there much longer than you anticipated. Since I brought our dog alone (my husband stayed home with our son) the front desk staff gladly watch our pup when I needed to use the restroom. Being an open concept you can't help but overhear the phone calls taken by the staff from concerned pet parents. An item of note was call after call taken from concerned pet parents calling because their animal had ingested *insert food of concern*. Instead of telling people to come in without knowing if it was a true concern the staff and doctors asked numerous questions about the animal and food ingested to confirm if it was necessary for their animal to be brought in. I got the sense that they wanted to prevent someone from coming in needlessly, not only saving that person's finances but enabling them to focus on the ones that truly needed help. Keeping in mind this is an emergency clinic it's expected for there to be a premium with costs but what I observed was a staff that did what they could to provide care to their patients as effectively as possible. In one case a pair of rabbits were brought in that were sent home without charge. They were found to not actually be having an emergency but just needed to be given the correct amount of medication (the wife gave the husband the 'I told you so' look lol). Our Veg story: We brought our 9 month old puppy to VEG on Christmas day with a suspected intestinal blockage. My husband had called ahead so they were expecting us. After Cera's initial intake they provided an initial estimate which they were happy to scale back (we declined initial labs in favor of just getting x-rays to confirm the suspected blockage). They proposed a round of meds and fluids to see if the mass would have any movement and sent us home with instructions to return later that evening for a 2nd round of xrays. I took Cera home so we could have Christmas dinner with our family and brought her back after her kid went to bed. Unfortunately the 2nd x-rays confirmed the mass had not budged and surgical intervention was needed to save her life. When discussing Cera the doctor asked me questions about our family, I shared that Cera's kid, my 10 year old son, has autism and Cera was very important to him. She asked about their relationship and said it would be good to bring him to see her in the morning. They got Cera comfortable and they enabled me to stay with her until they were ready to start her surgery. I went home to get some sleep and the doctor called me a few hours later to report the surgery was successful. Later that morning I brought my son to see her. I had heard the doctor tell the staff about my son before her surgery and the staff were so kind and accommodating with my son, assuring him they would help her to come home as soon as she was able. We went home for dinner and later after I got him to bed I went back, prepared to spent a 2nd night there. Upon my arrival the doctor said that pending a good next few hours I should be able to take her home before morning. Keeping in mind our bill was more than I care to admit or thought I'd ever spending on vet care getting her home was not only good for her but meant we would have to be charged for a 2nd night's stay. Just after 1am I drove home with our sweet Cera and had a very happy son in the morning when he came downstairs to find us home. Our family is so grateful. Cera is doing great & expected to make a full recovery.

While our outcomes weren't what we'd hoped, I have to say for Vet emergencies - we will come here…read morefrom now on. Too many times we have gone to a Vet emergency clinic, our dog taken away, and we sit in a room wondering what's going on and panicking about where our dog is, is she scared, not getting updates, not understanding anything. Our dogs are always terrified to go in, they HATE being taken away from us, and we hate it. That is NOT the case here. When they say open concept - they mean OPEN. You are seated in an area, WITH your pet. The doctor and nurses come to where you're sitting, they sit on the floor with you. You're sitting next to other patients and their people, sitting on other couches near you. You're seeing them x-ray, do labs, triage, etc. on every single pet that comes in the door. You see all the chaos going on in a Vet ER as they do their passdowns and triage. It all becomes visible, and we left there understanding two things: 1) veterinarian emergency is chaos. There's always something. There's always pets in need. And there's always people wondering what's going on and just as scared as their pets. 2) Being able to SEE that first hand, helped us understand, empathize, but also bond with other pets and their owners - as we all sat together, talked while we waited, and created a sense of community in during that time when stress is at it's highest, with our furry family members.

We are relatively new to Viking but have had great experiences so far. We had an in depth 1st…read moreappointment/annual visit for our puppy who was 4 months at the time. They provided a lot of helpful tips for puppies and the vet and vet techs were all so friendly and knowledgeable to work with. Fast forward a month or two and we were back when our pup cut the webbing between her toes. We were able to get in on Monday for stitches, later that week for bandage removal, and about a week later for stitches removal. They took such good care of her at each appointment. Junie always gets lots of love and treats at every appointment, and as a friendly but timid dog, she has no fear towards visiting the vet :)

Been there twice now with separate appts for my kitties. Really like the vets and the way they and…read morethe vet techs handle the patients. I appreciated that the staff is trained for no fear, gentle handling of our beloved pets. They do not rush you at all and involve you in the process. They are a privately owned vet rather than corporate. Here, I have felt very cared for. Highly recommend!

Love Ryan for our grumpy anxious pup. He is so kind and patient and always does a beautiful job :)…read more One small thing I've noticed the past few times we've been, is it takes about 3 days of calling multiple times a day to finally get an answer to schedule an appointment /: This is discouraging.

Presley went to daycare here four days a week for almost a year and loved every minute. She was…read morealways so excited to go and always happy when I picked her up. The staff here truly loves dogs and will treat them as their own. The only reason she stopped going is because we moved and I know she misses them.

I received an email asking for a survey after my recent PetSmart visit. This part of the email got…read moreme: "Pets can't take surveys. But you can." And I realized... I can take a few minutes to write a survey / review. Plus I've been coming to PetSmart for years for my family dogs (s/o Cali & Apollo!) BUT this time is different as my visit was for my recently adopted kittens "I recently got two kittens and as a first time cat owner I did not own any cat supplies. I knew the basics that I would need but I got everything I needed and more from PetSmart! I was impressed with the selection of products and the cleanliness of the store. Friendly staff. I was asked if I needed help finding anything. Since I was getting a lot of supplies (more than I had anticipated), the staff kindly let me leave my full (and heavy) basket at the cash register so I could continue shopping without having to carry my basket all over. It really eased my way and provided a calmer shopping experience. The associate at the register informed me of the PetSmart app and helped me create an account which was easy as 1, 2, 3! She was nice and friendly! I felt nervous purchasing so many items and was worried about what other people might think... but the register lady was very kind and helped to load my shopping cart. I'm not sure if she could tell or sense I was nervous... but she eased my nerves by congratulating me on my kittens and asking about them (which I was more than happy to share!)" Posted to company survey 3/24/26.

Ambiance *** Cleanliness *****…read moreService *** I started going here vs the other big box pet store mainly because they always have the pet food variety I want for our dog. I have been frustrated elsewhere trying to get our picky dog the food he will eat and it has been here every time I go in. The store is also very clean, a little cluttered which is pet peave of mine, trying to navigate aisles and customers (and pets). Stores need to stop filling the aisles with product. (Past life I was a grocery manager). Employees in the store tend to ignore you, but the cashiers are polar opposite and make me leave with a smile.