Highly recommend. I brought my computer in on Tuesday because it looked like the battery was…read morewarping. They told me they would inspect and call me by the end of the day. True to their word - they called me that day. I called them back Wednesday morning. They quoted $130 and advised it would be ready latest Monday depending on when they could get the battery. Much to my surprise they called me around 5 pm Thursday and let me know it was already ready. They are open until 6 pm on weekdays so I was able to go and pick it up right away. I'm happy that I was able to get it sooner so to minimize the work I needed to get done for my business. Note: I'm sure I could have replaced it myself but it literally looked like it would blow any minute so I didn't want to take the chance and they also take care of battery disposal which I didn't want to deal with.

My computer stopped working at just the wrong time. I explained the urgency to Monterey Computer…read moreand they were just great. They opened the computer and fixed the problem within an hour. In a world of growing poorer and poorer service, Monterey Computer was just the opposite. By the way , the cost of my repair was more then reasonable. So, thank you Monterey Computer. Highly recommended.

Steve came to my home to set up my new computer. There were several glitches that he handled…read morequickly and efficiently. He walked me through the nuances of Windows 11 and made sure all of my passwords worked for an easy transition. I am impressed with his knowledge and problem solving. He made a stressful situation run smoothly. He was on time, fairly priced and I could not be happier with his service. Thank you, Steve. -Highly recommend!!

Steve is a straight up professional and an excellent communicator. He provided an estimate for the…read morework, sent notification of the parts order he placed, the tracking number when it was on the way, and met up with me at my earliest convenience to do my repair. It took 20 minutes, as promised. I would recommend him to anyone.

What a wonderful business I love supporting family owned businesses. I had a small job, but was…read moretreated with respect and care, and my technician had to be creative when dealing with mounting my television, he was super friendly, professional, and got the job done!

Quick, efficient and really nice guys. Mark and Greg were terrific. We bought a new TV and wanted a…read morenew mounting bracket installed. Hubby called them Monday and they fit us on Tuesday morning. When they arrived they asked a few questions about what we wanted to achieve. We left them to it and an hour after they arrived the new bracket and TV were installed and fully operational with wires now beautifully hidden. We will use them in the future and wouldn't hesitate to recommend them.

If customer service is truly everything, then the team out here at Phone Pros & Repairs in Gilroy…read morehave it down pat. For full disclosure, I purchased none of their services but would still work with these gentlemen in a heartbeat. After seeing one of their ads online, I decided to call to see if they had any locations in Texas to help with a modification (#1) with my newest Meta gear. They also specialize in selling phones, screen repair for smartphones and tablets, console repair, laptop and data recovery. Norbert was super professional, friendly, and immensely helpful. I appreciated his recommendations and suggestions for my situation and was impressed with his ability to diagnose my issue over the phone. He was extremely upfront about their pricing and their reasons for being in business. It's clear they have a community initiative, for which I give them major kudos. The biggest surprise was the owner, Gabe who was not only extremely responsive but also went the extra mile in offering a discount for rapid shipping due to my timeliness. He was also offering tips and maintenance advice, which was completely unsolicited and generous. This is an example of going above and beyond and it certainly has not gone unnoticed. I would give anything to have a resource like this in my neck of the woods. I genuinely wish them the best. ___________ (#1) Which is only $30. A bargain compared to the triple digit price gouging happening here in H-Town.

I just had a cracked phone screen protector. No appointment necessary and they were fast with a…read moregreat price!

I took my MacBook Pro to get fixed due to a shattered screen. Ernest, the owner, provided great…read morehelp, fast service and amazing communication to me in regard to the progress of my device. Ernest also cleaned my device and notified me of low storage availability. Highly recommend visiting here for any electronic repairs!

The repairs to my laptop were completed successfully and quickly once the parts arrived. Very…read morepersonable owner!

Dishonest ripped me off and charged over $600. Everyday when using my computer I get upset at…read moremobile kangaroo for installing an old hard drive. Not comparable with any of the programs I was using before it crashed. They lied and wouldn't refund my money. They were Recommed by an apple supervisor. Go figure.

I just got done with my second repair at Mobile Kangaroo in Monterey and I had to leave a review…read more Both times I worked with Oscar and he was so incredibly helpful and kind. My MAC has been acting up and after going to the Apple store and waiting crazy times- I decided to go with Mobile Kangaroo (through the Apple website). Oscar explained everything thoroughly to me and was so friendly. Any and all questions were answered and he made extra sure that I backed up my data before I left my Mac in their hands. All repairs were explained and I was able to understand exactly what the issue was and how they planned to fix it. I love that. I am so glad I made the choice to come here. Turn around was SO FAST and they are so communicative. If it matters they are also bilingual which is awesome. 10/10 would recommend Oscar at Mobile Kangaroo for any MacBook Pro issues!