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    What'd You Break?

    5.0 (150 reviews)
    Closed 10:00 am - 5:00 pm

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    Response time

    2 hours

    Response rate

    100%

    Services - What'd You Break?

    Data recovery

    Desktop computer body repair

    Desktop computer support

    8 More Services

    Device support or repair

    Laptop body repair

    Laptop support

    Mobile phone body repair

    Mobile phone support

    Tablet body repair

    Tablet support

    Video game console support

    What'd You Break? IT Services & Computer Repair Photos

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    2 years ago

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    3 years ago

    Fast fix and great price for a cracked iPad screen. Josh was very responsive to my questions. The turn around time was 24 hour.

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    4 years ago

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    2 years ago

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    2 years ago

    Fast and efficient. Great customer service also. Too bad they're not closer to where we actually live.

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    2 years ago

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    7 years ago

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    3 years ago

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    2 years ago

    Reasonable pricing, quick turn around service and very knowledgeable. Josh even came back after closing just so I could pick my phone.

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    6 years ago

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    6 years ago

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    3 years ago

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    4 years ago

    my Iphone xs got some moisture in a sensor giving it the apple boot loop. Josh was able to bring it back! My 3rd visit and always the best.

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    4 years ago

    They are trustworthy and helpful! I would go back. Josh is amazing. He is the owner I believe.

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    4 years ago

    The Best! You want something fixed? GO HERE. Paul is determined to work miracles. My cell is like new! Relieved and grateful.

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    4 years ago

    They responded quickly to my message and did a great job in repairing my iPad . Thanks !

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    9 years ago

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    Page 1 of 4

    Ask the Community - What'd You Break?

    Do you repair Stereo Receivers ? I have a Marantz stereo receiver that only the left channel has audio, thanks.

    I’m sorry we don’t at the moment.

    Can you help fix a print head error?

    What’s the model number?

    Don’t See Your Question? Ask Away!

    Review Highlights - What'd You Break?

    I came to Josh since I had read wonderful reviews about him and felt like I could trust him with this issue.

    Mentioned in 66 reviews

    Read more highlights

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    Phone Pros & Repairs

    Phone Pros & Repairs

    (8 reviews)

    If customer service is truly everything, then the team out here at Phone Pros & Repairs in Gilroy…read morehave it down pat. For full disclosure, I purchased none of their services but would still work with these gentlemen in a heartbeat. After seeing one of their ads online, I decided to call to see if they had any locations in Texas to help with a modification (#1) with my newest Meta gear. They also specialize in selling phones, screen repair for smartphones and tablets, console repair, laptop and data recovery. Norbert was super professional, friendly, and immensely helpful. I appreciated his recommendations and suggestions for my situation and was impressed with his ability to diagnose my issue over the phone. He was extremely upfront about their pricing and their reasons for being in business. It's clear they have a community initiative, for which I give them major kudos. The biggest surprise was the owner, Gabe who was not only extremely responsive but also went the extra mile in offering a discount for rapid shipping due to my timeliness. He was also offering tips and maintenance advice, which was completely unsolicited and generous. This is an example of going above and beyond and it certainly has not gone unnoticed. I would give anything to have a resource like this in my neck of the woods. I genuinely wish them the best. ___________ (#1) Which is only $30. A bargain compared to the triple digit price gouging happening here in H-Town.

    EXCELLENT service and cellphone knowledge! My husband and I…read morejust got new iPhones and weren't sure how to set them up (we are 75 & 76 years old and not especially adept at electronic gadgets). Gabriel has become our go-to guy! What a lovely young man; he was so patient with us and got us all set up. And didn't charge us a thing! In this day and age, these acts of kindness are few and far between. Please don't waste your time going elsewhere (as we had done at first). Make this your one-stop shop. We did. THANK YOU, GABRIEL!

    Big Screen Unlimited

    Big Screen Unlimited

    (64 reviews)

    Our Samsung Family Hub refrigerator required service, and Samsung referred us to Big Screen…read more Unlimited (B8G). Samsung covered the parts; we agreed to pay labor. What followed was completely unacceptable. Bob was pleasant only until payment was involved. After diagnostics, we made the first payment of $120 and waited for parts that Samsung confirmed were fully covered, including shipping. On the day of installation, we were told the remaining balance would be $265 (cash or check only), which we agreed to. The technicians arrived nearly an hour late--our appointment window was 2-5 pm, and they didn't show up until around 5:45 pm. The repair took less than 15 minutes with two technicians. Afterward, we were suddenly told the total was $304.95 because they "forgot" to mention shipping and handling. This is unacceptable. We contacted Samsung, who confirmed that shipping and handling had already been paid for. When we confronted Bob, he became dismissive, defensive, and completely uninterested in resolving the issue. He refused to let us speak to the owner and told us to "follow up with Samsung," even though the overcharge came from his company. This was a bait-and-switch, plain and simple. Zero accountability, zero professionalism, and nonexistent customer service. We were clearly overcharged and brushed off when we questioned it. Do not use this company. If you value honesty and basic customer service, take your business elsewhere.

    Since our refrigerator was still under warranty we were referred to this business for repair. When…read morethe technician came looked at our appliance he knew what part was needed. He says " We have the part however it's going to take about 2 weeks reason being we have few customers ahead of you" Unless you pay us $125.00 and we can service it in 2 days. WHAT ? !! Doesn't seem this is good business.

    What'd You Break? - mobilephonerepair - Updated June 2026

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