Gorgeous outdoor cushions just got delivered to our new home in Tennessee. They are nicer than we…read moreever could have imagined. Later, we will post more pictures.

I've been using Backyard Billy's for cleaning and service on my pellet stove for 7 years. My stove…read morewas serviced/cleaned by them in October, as we have done every year and now it's not working. I called for repair service and had to wait 3 days for a return call only to be told there were no appointments available until January. Terrible customer service and no way to treat a loyal customer.

We had flooring installed in our basement a few months back. I waited to review so that I could…read morelive for a bit with the work and the product. The customer service was amazing. The flooring is perfect and has settled in beautifully. I am very satisfied with the experience.

Floors2Day was great! Provided a detailed estimate quickly. Good communication. Work was…read moreoutstanding. Highly recommended. Also works with a financing company if you need.

Here's a polished version of your review with smoother flow and stronger impact:…read more The Service Reps were extremely professional, punctual, and efficient. They arrived right on time and completed the job quickly without sacrificing quality. Not only were they skilled, but they were also personable and easy to work with. They removed the broken glass from my fireplace, replaced it with new glass in a short amount of time, and thoroughly cleaned up afterward. The fireplace looks like new again. I truly appreciate their excellent service and will definitely be using them again in the future. Highly recommended! If you want, I can  make it sound more casual,  more detailed, or  tailor it for a specific platform like Google or Yelp.

We are very happy with the service we received from Capitol Chimney Services. They replaced the cap…read moreon our chimney. The price was reasonable, the service was professional and the people were very friendly. Capitol Chimney Services is one of the best companies we have dealt with in our 30+ years in Maryland. We'd definitely use them again.

12/19/23 - Fire-Safe Chimney Sweeps G.T. Clift Inc. MHIC #65416 - DO NOT TRUST OR USE THIS COMPANY…read more Do Not Trust Fire-Safe Chimney Sweeps G.T. Clift Inc. MHIC# 65416 nor its owner Gary Clift. Fire-Safe Chimney Sweeps, G.T. Clift Inc. is wholly dishonest, does not complete the work, will not return to correct their incomplete work, and blocks your phone number(s) when you attempt to work with the owner (Gary Clift) to receive a full refund or complete the service. First Warning Sign - Will not accept Credit Cards for services. With a Credit Card, you can dispute the Charges. Fire-Safe is then required to either complete the services or have the Credit Card Company refund your payment. In my case, I am out $475 (Check). I contracted with Fire-Safe to clean my chimney on 12/7/23, only to have the smoke back up into the house an hour after they left the home. I called Fire-Safe (Gary) immediately (12/7/23), Gary stated he would call back that afternoon, but there was no call Back as of 12/18/23. I attempted to call Fire-Safe on 12/18/23, to find my phone number Blocked by Fire-Safe. Second Warning Sign - When you call the Owner 'Gary' they Block your phone number on all their lines. Blocking the call is evidenced by the call going directly to voice Mail on the first ring. Clearly, there is no expectation of a 'Return Client'. When you call from a phone number Fire-Safe has not blocked, they answer immediately or quickly return the call. Yes, this is real and occurred on 12/18/23. Gary returned a call from my work phone within one minute of calling. Gary said he would call me back the following day (12/19/23) however, Fire-Safe has now blocked my work phone and will not return the call. Third Warning Sign - I spoke to Gary on 12/18/2023, he lied to me claiming Maryland Law prohibits Chimney Sweeps from going on a roof to clean the Chimney Cap. To verify Gary's assertion of a Law or Regulation against servicing the Chimney Cap at the roof end of a Chimney, I contacted the Maryland Department of Labor (MD-DOL) that regulates Maryland Chimney Sweep Contractors to ask if this was a Maryland law or regulation? The MD-DOL Employee stated that the Chimney Sweep was not being honest, that there is no such law or regulation, and to stay away. Sadly, this advice is too late for me. If you are reading this, it is not too late for you and your wallet. As of 12/19/23, there has been no response or contact from Gary Clift or Fire-Safe, and my 2-phone numbers remain Blocked. I will call from a new phone number to inform Gary and Fire-Safe of the Maryland Home Improvement Commission Complaint, the BBB Complaint, and Social Media Reviews we are posting in hopes others will not experience our loss of $475, an incomplete job, and how Fire-Safe has rendered our wood stove unusable until I pay a reputable Chimney Sweep to properly complete the work.

I am in the process of buying a house with a short inspection deadline. Of the local companies I…read morecalled, they were the only ones who were able to fit me in the day after calling them. I later found out that they had to move their schedule around to fit in my request. The day after the inspection, I had some follow-up questions. The dispatcher was able to answer my questions quickly and understandably.

Unfortunately, I did NOT have a good experience with this company. I had an appointment scheduled…read morefor 11/29 between 10 and 2. The tech called me early and stated he was on his way. However, I don't know if he OR anyone ever showed as I NEVER received an estimate. I called the office, they said that they'd have the tech call me. He did, I called him back and NOTHING. I would not recommend this company as they don't follow up OR follow through.

I normally do not leave bad reviews because I am in customer service myself and I am a super kind…read moreand upbeat kind of person. However, I called ChimneyTek to do a cleaning and an inspection on my chimney... they quoted me $449. I said ok as I know chimney inspections and cleanings can range around that price, even though that was on the higher end. They came to my house did not clean my chimney what-so-ever...looked on the inside, climbed to the top and took a photo of the top and that was it. They then quoted me 12,500!!!! Said I needed to replace my WHOLE CHIMNEY and that I would need to replace my fence also because it was in the way of replacing the Chimney. I just called another Chimney place and they quoted me $99 to clean and inspect and was very professional on the phone. As other reviewers have stated..... if you want to burn your money and waste it...call this company they will most definitely let you down. I cannot stress this enough.... Please save your money and do not call this company! I'm pretty sure they pay to get good reviews. All of the 1 star reviews are the reviews you should be listening to! Save your money and call another company!

They are great! My AC quit working and they came out the same day and got it running again. They…read moreare competent, friendly, and showed up exactly when they said they would. And they didn't charge a crazy same day fee. I highly recommend and will definately use them when I have to replace this unit eventually!

John and his crew have responded within 24 hrs of our requests.....they just put in a brand new…read moreBosch HVAC and it seems its doing very well....i needed for them to tweak the blower and they were out the next day......they have my business for sure....5 stars

My 16 year old HVAC unit died on me in this heat wave and Alex, Wyatt and others at Barstow & Sons…read morereplaced the entire system within 36 hours of my first call! The technicians were nice and professional and the Rheem and labor was priced below other quotes, very reasonable. I highly recommend them!

Two appointments scheduled and twice Barstow cancelled at the last minute. I had to take leave for…read morethese appointments. That qualifies as horrible customer service.

Complete Chimneys, John Golden, gas tech, performed an examination and repair of my gas fireplace,…read morewhich had not worked for four years. He was amazing. He was thorough, professional, w great attention to detail, communicative, and went the extra mile to make sure it worked perfectly. He also explained to me how to work it. Last time I had a repair company come it was OK but not great. John Golden, did an excellent job. You can trust him to get it right. I had to wait a month to get in but it was worth it. I have used my gas fireplace, almost every day since it's been cold. There is no burning smell. It's very clean. It's very quiet. The flame level is perfect, and it's keeping the room warm. I strongly recommend John Golden at Complete Chimneys, 8174 Ritchie Highway, Pasadena, MD, 21122. 410 544-7600.

Inspect/Clean Masonry Fireplace/Chimney. Booked online on…read moreOct 14, as speaking with a human was not an option. During business hours, recording referred me to online scheduling. Received email confirmation as well as an email response to a question asked in the booking process. Day of scheduled appointment, here I am waiting for them to show up. Called office looking for info. Hey! Guess what?! I'm not showing as having a appointment! Human I spoke with was unconcerned. No responses to emails inquiring as to how my confirmed appointment no longer exists. But who cares what hoops I had to jump thru to be here for this appointment? Certainly not Complete Chimney's.