I just wanted to acknowledge the employees a Powersports for such professionalism and care. It…read moretruly is a pleasure to do business with this establishment. Everyone in the front is great. They really make you feel right at home and take their time in talking to us and answering any questions we may have. We never feel rushed and everyone is so helpful. Both Steve's in sales and finance are amazing. I love when I call their name and they both look. It's funny! Dave in parts is always so helpful with recommendations and ordering, and just helping us figure out what we need. Matt and Justin, who are the face of the shop as soon as you walk in, are always so friendly. They are also helpful in making recommendations for parts, as well as making it a smooth and quick process when checking us in to drop off bikes for service. My first experience with service was when I left my forks for repair. The service manager, Ted, personally handled that and did a great job. Yesterday we dropped off a bike to Tyler in the back and he was also very friendly and courteous. The staff at PS is the reason why when anyone asks me if I can recommend a shop to work on their bike I always recommend PS. And, if anyone says they are looking to buy a bike I bring them there. It's always a smooth process. We personally had a great experience buying our CBR, and the friends that we have taken there were also very pleased, and grateful for the recommendation. We will definitely continue to recommend people to PS. The staff there make it a great place to go to for all our motorcycle needs. I am always confident in the professionalism and care the employees provide, as well as the level of integrity put forth by everyone at PS. I have been to other shops in the past, but none like this one, which is why it has become our go-to place. Thank you PS! Also, their webpage is awesome. It's easy to navigate through the website to get info and/or see inventory.

A Deeply Disappointing Experience -- Lack of Price Transparency…read more I brought my 2018 Honda Goldwing to Powersports of Palm Beach for a routine radiator flush, a service I have had performed there before. Prior to scheduling, I called the Service Department directly and was quoted a total cost of $200-$250 for the work. My appointment was confirmed for June 19, 2026. Upon arrival, staff appeared unprepared for my visit despite the confirmed appointment, but proceeded to take the motorcycle in for service. Before work began, I asked for a verbal estimate and was told the job would require approximately two hours of labor -- consistent with the phone quote, so I authorized the service. When I returned four hours later, I was presented with a bill for $672.40 -- nearly three times the original quote. When I questioned the discrepancy, the Service Representative's only explanation was, "I told you it was about two hours of labor." At no point during our conversation, either by phone or in person, was I informed that the shop's labor rate was $185.00 per hour. Had this figure been disclosed upfront, I would have declined the service and completed the flush myself. This experience represents a significant failure in price transparency and customer communication. A verbal quote that turns out to be less than half the final invoice is not a minor miscommunication -- it is a serious breach of trust. Having reviewed other customer feedback for this location, I've found similar accounts of undisclosed labor rates and inflated final bills, which suggests this is not an isolated incident but a pattern of business practice. Despite being a longtime, repeat customer, I will not be returning to this location, and I would strongly encourage other riders to obtain a detailed, written estimate -- including the hourly labor rate -- before authorizing any work here.

I can not say enough postive about my experience.. Chris and his wife Julie what a team! I have…read morebeen to 4 diff shops in Palm Beach County and must say my SEARCH IS OVER ! My bike from here on out will be serviced at Choppers Shop! We ran into a bunch of issues starter , electrical system ect ..he showed me and explained everything ! Would not let me take the bike out of the shop till he knew I was SAFE and ready to go ... again cant say enough Postive the list is endless ! Chris You are the Man ! Thank you so much!

Spent $900 and bike runs like crap, Go ahead waste your money. And I still need tires. Stated he…read morethroughly inspected the bike. Yet he couldnt replace a light bulb. never again.

I ordered a chain/sprocket kit combo through them about 2-3mo ago. The chain broke last weekend and…read moreI went on the Vortex website to order the supporting chain for the full kit they supposedly ordered. After the chain was put on I noticed the thickness was substantially different compared to the one they put on originally a few months ago. On-top of that, the chain they put on had a master link... for a liter bike. The chain I ordered myself from the same kit they supposedly got had to be riveted in, unlike the master link from whatever chain they put on. My guess is they did order the Vortex sprocket combo ONLY. And threw on whatever cheap bs they had lying around or ordered some cheap bs. The chain that broke and was put on by them was 100% not rated for 1000cc. $600 for a pos chain and a sprocket conversion (i dropped front sprocket teeth count) Without the proper chain to support the conversion. Avoid at all cost

Took three trips always broke down leaving his shop. At least twice broke down 1000 ft from shop…read more Cost $800/never ran right. Dangerous fuel delivery to the carberator, pisses, spits, backfires and bucks light a bronco buster. Never Again.

Taken my bike there 2 times for tires and carb issue, carb issue not fixed, even after been rebuilt…read moreon the second appointment . Still leaking gas from overflow ( 2006 sportster xl1200) . Tires are great no issues there, mount and balanced. Thumbs up! Will go back third time for carb issue and see if it's a strike out. I'll keep you posted. Hopefully can be resolved with a great review.

Let me tell you this is the most honest motorcycle mechanic I've ever met not to mention just a…read morereally nice guy. I had him do work on my motorcycle that had been sitting for quite sometime now he said depending on what he found it could be as high as 2500.00 to get it right. Now me being a female who could have SAID he had to do this n that but he did NOT! He said it wasn't as bad as he thought and including a detail it was UNDER 1000.00. Now if that's not being honest I don't know what is. All I can say about Mike from underground is Thank you SO much for your honesty n good work n to the gentleman that detailed it he made it look brand new!! I would give his business 10 stars if I could. So if you need an honest motorcycle mechanic hit Mike up! Underground is wonderful! It's right off Australian Ave!

I bring my low rider and ninja here they do great work, always call and explain the problem and…read moreoptions, also call with updates on timing. Quick work and good prices, I've never gone into shock over the bill. Thanks guys!

I just checked back and noticed this business has no reviews. It is weird because that is how I…read morefound this place, through Yelp and through the reviews. All I can say is this guy is awesome. I have been bringing my bikes to him for a few years now. Always a quick turnaround and always done right. One time I was having an issue with my bike intermittently turning off when I rode. I pulled up and explained what was going on. I was ready to leave it and he said wait one sec, I bet the battery terminal is loose. Sure enough he fixed it and sent me on my way no charge. I recommend these guys if you are having an issue. They are fair honest and priced reasonably.

**10/04/19- I came back to get my 40k service and these guys at Steel Knuckles took care of me just…read morelike they did on my first visit. As soon as I reached out to them, they told me to just bring her in. No booking an appt a week or 2 out or ripping me off for extra crap. For that I'm grateful. When I bright my bike in, David started working on it immediately and my keys were back hanging from my belt loop and kickstand up within an hour or so. Don't waste your time calling around to other local shops or dealerships. Skip the bs and just bring your bike to these guys! ** I moved back into the area and needed a solid local shop to take my Harley for service and repair. Steel Knuckle has great reviews so I gave them a go. I spoke with David by phone and he was able to call me back within an hour with a quote on a rear tire. SK's prices are waaaay more competitive than going to the HD Dealership (but that's just a given, as HD has no problem giving it to you right where the sun don't shine every time). They're also a little cheaper than the other local shops that I called. My tire was ordered the same day that I spoke to David, and 2 days later I was in the shop having it put on. This shop is great. They clearly do a lot of work for the bikers in the Palm Beach area, as There were all kinds of rides inside. Some of the customs and paint jobs in that place are bad ass! All the guys were chill and super cool to chat with while I waited for my bike. I was back on the road within an hour of arriving. I will definitely be bringing my bike to these guys for my servicing and repair needs. Thanks to all of you for taking care of my girl.

If you are looking for a great motorcycle shop to work on your Harley Davidson, then look no…read morefurther. Steel Knuckle Customs is a shop that stands behind their work with Integrity & Honesty. I would Highly Recommend them for your next Pit Stop. Ride Safe & God Bless Allen G. Preacher

Toby went above and beyond the call of duty to find the right bike for me. Tony and Heather made…read morethe transaction as quick and easy as possible! In and out in no time. They even threw in a new set of tires and Toby gave us a backrest for my wife. These are really good,honest people. I highly recommend!!

Very knowledgeable and experienced staff. Highly recommended!!!!! convenient locationread more

LW Scooters fixed my ailing Stella 150 2T. The mechanic jetted the biker perfectly and even fixed…read morethe throttle cable and the speedo cable. I will for sure use them again. Thanks Junior.

These guys are great. They came to us, And got the Vespa running just right. Price was fair and…read morethey were on time. What more could anyone ask for! thanks!