The older lady that answers the phone is really rude I contacted them but will not be using them…read morebased on the interaction I had with her on the phone but their prices are very reasonable!

Went there today for my Toyota Tacoma keys. I had them cut and program 2 keys. They did it in…read morerecord time and the best price. Will use them when I need any keys made. Highly recommended.

Very professional and knowledgeable. Made himself available in a short amount of time…read more I would not hesitate to call him again.

So Sunday morning as I'm leaving for work, I lock my keys in the car, or at least, I thought I did…read more I called Hoosier Locksmith and they were honest told me about 45 minutes . So I told them to put me on the list and that I was going to try to reach another locksmith as I was supposed to be at work! I did call the other locksmith in the area, no answer for one, and the other one answered and told me that his technician would be reaching out to me. When the 45 minutes came up, Tom had called me back from Hoosier Locksmith and said that he was five minutes away, he showed up, he was professional, courteous, and very nice. Overall, even helped me look for my keys in the car when they were not where I thought they were going above and beyond. If someone was to ask, who is your locksmith, I would have to say Hoosier Locksmith in Crown Point Indiana , thanks Tom

Son purchased a new home in Merrillville. Called LockOut Express for them because of the great…read moreservice. We were told they do not do residential lock changes anymore. Sad, such a great company. Will look elsewhere.

Adam was amazing got locked out of my car he was in within 10 seconds. 10/10 would recommendread more

The service was next day. Very quick for a routine three locks to be keyed alike…read more Same lock manufacturer. Was surprised that there was a distanced travel charged. Was not aware, that, was a thing. $249 was the total took the young man 30 minutes and we got four keys. Very polite and efficient.

Very fast, efficient and courteous service. I visited them to have two vehicle key fobs replaced…read more I made an appointment and was done sooner than I expected. Both new fobs work great. I highly recommend Northwest Keyway.

Timely. Professional. Problem Solvers. Cost effective…read more But above all, excellent customer service. When there were issues with my lock, the professional (Chris) who served me went beyond the call of duty to solve the problem. The lock, which I had purchased online and not from Elmer & Sons, malfunctioned and caused my front door to jamb. Chris helped my wife and I get the door open and even came back another time to ensure the replacement lock was installed properly and without further complications. Even though this meant putting in a little extra time to get the job done--some of it possibly off-the-clock--he did not rest until our lock was functioning properly and we were satisfied. Later on that same day, my wife had challenges figuring out how to get the lock to function due to its security features. Being the professional he is, Chris swung by our home once again to demonstrate the security features of the lock and make sure she was in the know. As a small business owner, it is my opinion that the best companies to do business with are the ones that not only do good work but they know how to handle the inevitable bumps in the road that come up when dealing with customers. In this regard, great companies: (1) employ skilled professionals who are "bothered" when a job they work on does not meet their own or the customers expectations; (2) receive feedback from the customer about problems and respond professionally and not defensively; (3) set out to do whatever it takes to make things right within reason and occasionally even at their own expense (Napoleon Hill's Principle of Going the Extra Mile); (4) do what they say they're going to do; and (5) don't expect a pat on the back for doing what they said they were going to do. Elmer and Sons, and especially Chris, followed this formula to the letter. While I don't wish for any other lock issues anytime soon, undoubtedly, Elmer & Sons is who I'll call when the need arises. I highly recommend this company for any locksmith needs.

It is closed and the location is on the market. I believe the owner retired and closed the store…read more They did a lot of business on the local level over the years.

Lost my key fob in the crazybusy parking lot of Merrillville Sam's Club on 7/3…read more Locksmith was there within an hour & spent nearly the next 2hrs making a replacement key. He ended up having to cut the key by impression. Working on one of the hottest & humid days his efforts were really appreciated. Nurkamil Uulu is a valuable employee who treated me with courtesy on a very difficult job. I hope to pick up the keyfob I paid for tomorrow & thank him (or his boss) in person.

Hands down the best place to go! They replaced my truck key with remote start for a great price and…read morevery quickly!

Such a pleasant experience. Talked to Patrick/Pat on the phone to set up an appointment to fix a…read moredeadbolt that was bot aligned. From the start, he was upfront and gave me a quote. He was prompt and professional. Finished quickly and I was pleased with his work. Stated I would probably call him again and he said for what. I showed him the same problem with another door and he fixed it. He said it would save me a service call fee. I was touched; a young man who thought to save me money not make money. I'm a customer for life and will always refer Mika Locksmith to friends and family. Good luck Pat; you are an exceptional young man. I know you are making your dad proud.

Came in 5 minutes. Solved a difficult lock to get me back in my house. Even made a new spare key…read more Great guy.

I cannot say enough about how kind and professional the service was !And get a look in back of the…read morevehicle - what a cool set up ! When everyone else wanted to complicate making a key for my ancient Toyota without a duplicate he made it straightforward and easy !!! Cannot compliment and thank him enough ! A true knight in shining armor !!! If you have a need for a locksmith this is your guy !

I was in desperate need of help for my 07 Prius, I had lost both key fobs, and I live in middle of…read morenowhere outside of everyone's territory in buffalo Indiana, noone could help me make key fobs for my car, Toyota wanted 600 plus towing car 50 miles to them, I called bout 20 companies, Mark called back that day at 5 ish, I told him I need help, he said I was wayyy outta his area and asked if I tried closer, I told him I did ann will pay extra for trip fee, cause I was desperate to get to my VA hospital testing the next week, Mark and I agr4eed on price of whole thing , which was so very reasonable, on the low side, I was amazed that he was so reasonable,, well he had other work I expected to see him in a day or 2, he said NOPE,,,he was coming out that night, he got here after 10pm, to my home, over 50 miles outta his area, ,As soon as I met him I knew I was in good hands, Mark is very much a PRO at his work, he is also a good guy who knows his stuff, , within 30 minutes , Mark made me 2 key fobs, and cut a key, and programmed my car to work the other features with prox opening and the like,, Mark also has a kool dog, lol , anyway, I was fortunate to find Mark, No One else was able to do the job quickly without ordering parts that Mark had on hand,,. Call him if ya need any work done, You wont be sorry, This man knows his stuff and has integrity that is hard to find these days,, Thanx Mark