Absolutely a great experience! Dr. Jason Read was so kind and patient with all of the children in…read morethe room. X-ray tech was professional and kind. Can't say enough good things we were in and out and taking care of well..

This facility is new and very clean. Everyone was great, check in was quick since we are…read moreestablished patients, waited about 10 minutes be taken to the room, and also for the dr, but we were 30 minutes late because the ultrasound at Baptist next door was behind so I'm appreciative they are taking us in anyway.

I L-O-V-E dr hartley...she is the best dr ever. I have been taking my son there since he was born I…read morefollowed her from university to mandarin. she makes us feel like we are her only patients, and never seems rushed or put off with you...her assistant Mary is fabulous also.. she responds to my messages with in the hour even though they clearly state it will take 24 hours to respond.overall dr hartley is the best dr.

Dr. Hartley is great. She is very friendly and knowledgeable. She and her assistant, Gil, are…read moreexcellent with children. We have only been once so far, for their annual physical, but we were very satisfied. We also left a message after our appointment to request a referral and Gil called back the same day to say it had been completed.

My children have been seeing Dr Shelly Hall since birth and absolutely love her!! She is an amazing…read morepediatrician

We decided to change pediatricians because we moved to the Fleming island area from Northside Jax…read more Let me be clear to say that I would NEVER recommend Dr. Shelley Hall at Island Pediatrics! She is rude and a know it all. Last time I checked, you go to a Pediatrician to insure your child's health. Not for parental advice of any kind unless you as the parent have a question about something in particular! We have a 2 year old child. *She told us that we are 100% wrong for having her in a crib. She should have been in a normal bed at 18 months. (Asked her nothing about this and she will stay in her crib till we as her parents see fit) *she said we are wrong for her still having a pacifier when sleeping because WE are ruining her teeth (again did not ask for her input these are things she brought up on her own) *We said she OCCASIONALLY has juice. (Again she brought this up her self) She replied that we need to stop that because we will rot her teeth. Our child has perfectly strong white teeth that she brushes every single day. (She will continue to have juice when we see fit) Lastly.... If you want to get the covid vaccine, that is your right/choice.... just as It is our right/choice not to get it. She pretty much said that if we cared about our child's safety we needed to get the vaccine. I don't think I can say this enough.... if you are looking for a caring doctor for your child this is NOT the one!

Call for a sick visit on a Thursday morning but they can't see me until Tuesday? What good will…read morethat do me? I've had billing issues with this office as well that I flat out refused to pay. My annual exam was charged to me even though they told me I do not pay for an annual. They would not take it off my bill after countless calls and emails in which they admitted I do not owe the $40. One helpful person took the time to investigate and told me my chart was coded wrong and therefore billed as med management. I do not even have meds prescribed through them. It's time to move on, they are incompetent on all levels. Save time, do not consider this practice if you value your time, your health or your money.

I have been seeing Dr. Warren for my medical issues. Since 2015 He is a great great Dr. if it wasnt…read morefor him , I would have left that dump a long time ago. Customer service stinks if it even exist. When calling You dont get an answers no matter what button you push. A recording comes on that they will call you back "you will not loose your place in line" its been 2 months. Trying to get orders for blood work. The lab is as slow as molasses. If you have a billing issue just forget about it and call it a loss. Im going to put more emphasis in finding another place. It"ll bring my BP down. Elizabeth M.

We received a call (5/12/2021) from Dr Garcia with Pediatric Associates of Julington Creek, and…read moresaid she got the result for the PCR Covid test and it's "negative". She gave me a note diagnosing my daughter with "Fever" Allow me to share our experience: This Monday 5/10/21 my daughter was sent home from school stated we need a doctors note before she can come back to school or else she has to stay 10 days at home. That same day we went to the pediatrician, I walked in there the receptionist wasn't wearing a mask, I didn't wear one either, nor my daughter. The nurse called us into the room, waited there until Dr Garcia come. She did her normal routine with my daughter, when she did. Everything was ok, until she asked if my daughter and I have taken the Covid Vaccine. I told her that we didn't want to and don't see the need of it. She turned around and had changed her attitude towards me and my daughter, asking where is my mask? How did you get in here. I told her I have a hard time breathing with it on don't need it. She went out to the front desk and start yelling at the nurse and receptionist. The nurse came in and did the Immediate Antigen test result swap and the PCR test swab. Waited for 15 min for the Immediate test. The Doctor came in and showed me the result and said she had tested positive. The PCR test will be sent to Alabama won't get result until 48 hrs. I asked her who's test result does she have on her hand? How would I know it's my daughters, I asked her to redo the test in front of me to duplicate the same result. (It could have been a strep throat test; wouldn't have known.) She told the nurse that she can only do it once, and if I wanted to, I have to pay $100 for the test. I agreed to it, waited for a while didn't see her return, my daughter was frightened, and cried she said "mommy can we please leave I don't want to stay here anymore, I'm sacred." I respected her decision. I walked out the room with my daughter, I told Doctor Garcia that was sitting upfront that my daughter wanted to leave. she said your "whole family have to be quarantine can't go anywhere.. then she said "just leave" Got a call from health department yesterday (5/11,2021) and I told her I don't trust that clinic, that's not my daughter result. She told me to come for the PCR Test if I didn't trust them. I had my daughter and son stay home from school to go to the health department (5/12/2021) covid testing center to get the PCR test. Come to know it, she called same day (5/12/2021)and told us my daughter test is negative, and she will send me the letter for clearance for my daughter to come back to school. What is this a joke? Enough is enough, we should not have to tolerate this. I talked to the health department today (5/14/2021) they said my son and daughter are clear to return to school, even after the first negative PCR test because I took my kids to get a second test they would have wait until result come again. My daughter has missed many days of school and a lot of work and test if any. Driving to and from schools and health department too. Yet she didn't even have the decency to call and apologize for what she had put my family through! The Anigen test was to Detect SARS-Cov-2 and the more accurate one is the PCR test. Therefore the Antigen test has to be a false positive because the PCR test is a more accurate test and the detection level is higher. "The U.S. Food and Drug Administration (FDA) is alerting clinical laboratory staff and health care providers that false positive results can occur with antigen tests, including when users do not follow the instructions for use of antigen tests for the rapid detection of SARS-CoV-2. Generally, antigen tests are indicated for the qualitative detection of SARS-CoV-2 antigens in authorized specimen types collected from individuals who are suspected of COVID-19 by their healthcare provider within a certain number of days of symptom onset." Very unprofessional I would never recommend this clinic to anyone.

Just bad! Don't waist your time So far the worst experience…read morespecially with the front desk, they will always put you on hold no matter what, it's ridiculous.

Excellent customer service! My son had his annual appointment recently in May and we received his…read moreschool entry health exam at that time. However, with his upcoming football season, we needed to have a specific medical clearance form completed. The front office staff/pediatrician were pleasant and efficient in accommodated our needs. (I accidentally forgot a form in the office and the receptionist ran out to my car to give it to me- greatly appreciated.) Thank you Angel Kids Pediatrics-Julington Creek!!!!

From the owner: We offer a team of caring and compassionate providers who believe in working together with families…read moretowards the health and development of their children, from newborn to 18 years of age.

As a mother, advocating for my child is everything. While I've always respected our pediatrician,…read morethe front office staff at the Julington Creek location -- especially the office manager, Laquitta -- has treated us poorly more than once. What happened on October 28, 2025, however, was beyond unprofessional. My son had his sports physical completed and signed on August 21, 2025. When the school asked for another copy, I went to the office expecting a simple solution. Instead, Laquitta became aggressive, slammed her hand on the counter, raised her voice, and insisted the physical "never happened." She demanded $40 for another one and threatened to call the police when I asked to speak directly to the pediatrician who examined my son. Because I wasn't given the copy that day, my son missed a major athletic opportunity -- something that could have shaped his future. No parent should ever feel unsafe, dismissed, or humiliated for simply trying to support their child. The following morning, I went to the Durbin Park office, and the experience couldn't have been more different. Their manager, Terry Swanson, was kind, understanding, and immediately resolved everything. She confirmed that my son did not need to return or pay anything. Her compassion and professionalism are exactly what a pediatric office should demonstrate. I sincerely hope Angel Kids Pediatrics takes a serious look at the conduct at their Julington Creek office. Families deserve respect, honesty, and support -- especially when a child's future opportunities are on the line.

We love your Julington creek office. The nurses and front desk staff are always kind and efficient…read more They always leave my child feeling confident and comfortable. They are always personable and take the time to listen, and any labs done are always done efficiently and in a way that is easiest for my child. We also want to take a second to say how much we love and appreciate Dr. Valdez. Her bedside manner is just wonderful, she really makes my child feel like she matters and is taken care of. The level of care she gives consistently goes above and beyond to make my child comfortable and happy. She always takes the time to listen to us and make sure we are heard. She goes out of her way to explain everything to us and make sure we don't have any questions and that we understand what was said and recommended. She knows my child and is familiar with her, and we're not just dollar signs when we come in, I know I can trust her with my child's health. It's refreshing and we appreciate being patients here, we appreciate knowing we will always be welcomed into an office full of kind and helpful people who are truly concerned with my child's well being. A huge thanks to Dr. Valdez and the whole team at Julington creek!

Terrible experience. I called the office 5 total times to ask an important life or death medical…read morequestion. The first time I was told to call the pharmacist. After going to the pharmacist in person Brandon, the pharmacist at Publix on monument informed me he was not comfortable giving advice on my medications because a controlled substance is involved. 4 times I called the clay primary care office and 4 times I never got an answer to my question or even a call back. My dentist in Claremont refused to move forward with my oral surgery which required full sedation until my Doctor gave the go ahead to combine all my medications with the one he wanted to administer. Which resulted in 2 rescheduled oral surgeries because an answer was never provided to the dentists office. Each cancelled procedure I was billed $500 for a missed specialist appointment, totaling $1000 in fees billed because I never obtained an answer from my Doctor at Clay primary care. Finally the fifth time I called I was able to speak to the office manager. I explained the situation, he hung up and called me back within 10 minutes. Thankfully my dentist did not just move forward because there was a severe interaction between two of the medications and I could have died. A few days later I was called by a young girl named Jazmine. I was told I had a balance due & considering what happened with my dentist I did not feel comfortable paying that and requested to speak to the manager. I was not only declined access to the manager but I was told it was MY FAULT that clay primary never answered my medical question & it's my fault my dentist wouldn't do the surgery without my Doctors approval. She argued back and forth with me as if she owned the practice. All while I'm requesting to speak to the manager. I have now called 4 separate times to speak with the office manager. All 4 times he is magically in a meeting, all 4 times I left a call back number and all 4 times I am still waiting on a call. The little desk clerks gatekeeper the manager and behave very petty and unprofessional. All calls have been recorded and it has all been brought to the attention of the Better business bureau, the healthcare complaint portal and AHCA. Jazmine is the absolute worst! I actually wrote a review already and had to delete the review and rewrite it because Clay primary has the patients they are actually nice to spamming 5 star reviews, all in a matter of 2 days. Which doesn't follow their review pattern at all. Terrible customer service and terrible healthcare

Do not go here!!!! horrible you will die before they get your medications you. My husband went 5…read moredays without any insulin after calling 3 times and stopping in person and still had to fight to get it refilled. I myself have been 6 days without my thyroid medication because the pharmacy is not getting a response from the doctor. I went today to a check up for my refills and was never even examined or checked. what the hell do you pay an office visit for never did anything. I will be looking for a new doctor and will never go back.