This place takes Tricare Prime which is awesome! I managed to switch from on base pediatrics to an off base pediatrician! When I had a small window to switch, I switched to this facility because they are open on the weekends and late evenings. Oftentimes, I can get same day appointments but the main reason why I chose this pediatric office was to be able to get evening wellness appointments for my toddler. I work full time and my husband always deploys so I am the main person taking my son to and from doctor appointments, which can be challenging. I do not pay any co-pays as a Tricare Prime insured. The facility is clean and spacious. Most rooms are spacious and some have television sets playing a Disney movie. My sons has been going here for over a year and I have no complaints. read more

24/7 Pediatric Care Centers - Pediatricians Near Me - Jacksonville, Florida

I've gone here a few times and the last time had me enraged. Some of the front desk girls were nice but some had an attitude, were being rude and I honestly felt like they were trying to make me feel stupid. Conversations were very unprofessional. I could over hear the girls at the front talking about how the company was doing the employees dirty and that they hated their bosses. I get it but not in front of patients. Mrs. Swetha was my provider and she was very passive aggressive when talking to me. My kids did like her, personally she was not my cup of tea. My big issue is the double sticking. I may have dropped out of nursing school but I'm pretty sure you're not supposed to stab my child TWICE with the SAME needle. Just be very aware if you bring ur babies here cause they clearly don't care. read more

I've had multiple appointments canceled without our knowledge until we show up and they tell us it's been canceled and that I can reschedule. Not sure if 24/7 pediatric pays there phone bills but we do and our phones work. Our time wasted does not work. Do not recommend, unless you have the time to waste with YOUR children's health. read more

Literally not 24/7. We got here at 10:30pm on a Friday and no one is here, doors are locked and the answering service said they're only open until 8pm... read more

my nefew thats 6 months was coughing so bad to the point where he couldn't breathe they did absolutely nothing very stubborn doctors there supposed to take care of kids not ignore and be mad for no reason very dirty and unsanitized place the only thing they did was give him medicine and send him home he still couldn't breathe so we went back and they just sent him home again. If I could, I would give this place zero stars for how bad was horrible place. No one should ever go here. Very mean people and especially the manager that we also talk to was very rude and stubborn stuck up for there so called "doctors" which how bad they was they should've got fired they never washed there hands before they touched my baby nefew all the doctors was acting like 6 year olds I had a HORRIBLE experience and time here read more

I called at 757pm and got first appointment next morning. They were amazing and understanding. Dr. Jada was very thorough and friendly. My 2 year old doesn't usually like people and she was very comfortable with her. We came if for a sick visit so she wasn't even in the mood for people so I was very impressed read more

Terrible doctors terrible service they should be ashamed. I brought my baby here for help and they couldn't catch what was wrong with him not once, not twice, but three times. Dr Hope does not know what she's doing she acted like a child herself when she's meant to be treating/helping them. She should be ashamed and fired. read more

Dr.dupont has always been very caring and up front and trys to make my kids feel at ease.

Always pleasant visit when I bring my young men in to see Mrs. Katrina she's like a mother! We love her to pieces!

We had the setvice in spanish which helped a.lot. We wanted review for referal to specialist but we tave not received the reference yet. All the rest as a regular review. read more

We see Neda Watanbe, PA and she is the best provider we've ever had! She takes time to listen to parents and children's concerns and has helped my 16 year old with ongoing issues this past year more than anyone else has in all the previous years combined. Thankful for her! read more

The in office experience was 5 stars however. I don't know how a wrong phone number was added to my account and therefore I never received tests results, calls from referrals, etc until I called over a week later. read more

Mr and my daughter had a horrible experience today. Been coming for years, but seeing Dr. Maria Martinez was the worst. We opted to not get vaccines due to religious reasons, so when the doctor came in she was cold and impersonal. Not only that, but my daughter had on a dress. She asked my daughter to lie down so she could feel her belly. When she did, Dr. Martinez put her hand under my daughter's dress with no warning at all. Pressing e everywhere. It startled my daughter. Then, she pressed on her breasts one time, again, no warning. Claim she was feeling for lumps, but her bra was padded, so the doc could not feel anything. Then bent her over, she this time did tell her she had to go under the dress to feel her spine. But, she never told her how her spine was. Im so appauled at what i am witnessing and how she is responding to me when i let her know that she is being to abrupt and not giving explanation about what she is doing. After she left out, my daught felt so violated so we called the doctor back in so my daughter could express herself. My daughter told her how she felt very humbly, and Maria Martinez asked her if she did not remember her wellness visit from last year. So, then she kept calling my daughte "sweetie" and apologized for "catching my daughter by surprise!" Horrible experience, but we give it back.​ read more

I went in today to speak with the office about possibly making this our pediatric office for my son when he's born. The staff was super nice, helpful and answered all my questions/concerns! I had been making my rounds around the pediatric offices around Fleming Island/Orange Park and they were far by the nicest and gave me the answers I needed when I came in, other places just gave me the run around and weren't as welcoming! This is specifically about the Fleming Island Location read more

My toddler is in preschool for the first time and she is constantly getting colds her pediatrician took care of her so we

I have been bringing my daughter here for about 2.5 years. This last year, since they've moved to the new office building, has been nothing shy of terrible. The majority of the staff is rude young people with no respect for patients or their children; forcing you to sit outside or in your car for an hour and a half after appointment times with a young child is absolutely absurd and unacceptable. This year I have experienced numerous of absurd visits at this office with countless staff members who provide inconsistent information. None of the staff seems to be on the same page with procedures, let alone, how to treat children to make their experience to the dr even somewhat enjoyable. The lack of respect, consistency, or knowledge from the staff is atrocious. read more

All 4 of my babies are seen at this location in Fleming island and they are always super helpful and nice!, the staff here always seem super excited to see my kids and my kids love their pediatrician! read more

Never have I ever been so frustrated. My three little ones go to 24/7 Pediatrics in Baymeadows. LOVE LOVE the doctors there! But there's this one receptionist who since the first day I've been there seems to not like me for some reason. Always with a tone and a little smirk on her face. As most know my number has changed, the last appointment was for Jianna so her profile was updated and I completed the pre registration, however for neither of the boys did I receive a link until this morning, I complete Jalens and I messed up on Jace. She cancelled my appointments. I arrived 10 mins early, why not let me complete the 1 missing registration out of 3 pre registration? Why make me have to reschedule? Do you know how hard it is just leaving the house with 3 under 3! Completely frustrated I call the Fleming Island office, the young lady was super sweet. Supposedly the soonest she can squeeze me in was August 30th. Anytime she attends me, the appointments are more then 2 weeks out and she never supposedly has availability. Didn't want me speaking to the manager. But persistence is key!!!!! Finally spoke to the manager and wow openings on the 22nd and 24th. Honestly if a receptionist there is making it hard for you, only speak with the manager Christina! She was awesome! Very sweet and helpful. wish I had that girls name, but will be getting it on my next appointment for another Review!!!! read more

1 year ago they have been having terrible customer service, they tell you to come and when you arrive they ask you if you have appointments, it is a lack of coordination. I arrive and they want to charge $45 to do the covid test because vomi has no symptoms, the insurance will not accept it. read more

This place is the most incompetent office I have ever experienced. I took my daughter to her annual visit which I called to reschedule and they lost the appointment and couldn't even apologize when I got there only said "we don't have it" This was the last straw as every time I go there there's an issue where they are completely lost and wrong in their process. I signed a medical release right there and went to a new pediatrician the next week. If you want to waste your time and always have to correct their mistakes then this is the place for you .. read more

I am so glad I found out about this place! Two of my friends take their kids here and I am now taking both my children here. They have a location here and at the beach. I come to this location and I absolutely love it! One They are open 24 hours! Amazing when you have little babies and don't want to take them to the ER. The office has two seperate entrances; one for sick and one for well visits. The office staff is Super friendly, which is a huge thing considering the office we came from was horrible. They are always flexible when scheduling visits and I can always get in same day if I need to. The last office I was at charged me if I needed to have a shot record pulled. This one does not. The doctors and PA's are very informative and sweet. I am so happy we found this place! read more

24/7 Pediatric Care Centers - Desk in one of the rooms. - Pediatricians Near Me - Jacksonville, Florida

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I love Pediatric Care - most of the time they can get my children in the same day within an hour of calling. During flu season I had to come the next day and that is the fIrst time they haven't had same day availability. My 3 children have been going here for over a year and we are always seen at the time that the appointment is scheduled - no extended waiting. The staff is very friendly and the doctors show legitimate care to the entire family. I go to the beaches location- we are very happy with this clinic and would recommend them to anyone. read more

excelent doctors caring and concern. the office have great customer service, and keep a professional environment and very caring to a parent needs read more

WARNING for parents: If going there after hours, it is for existing patients ONLY. It is written very small on their website and nowhere else. I merely searched on google and got the address and saw the hours. I didn't research their site because my son was running a fever and having trouble breathing so I just acted fast. When I went in the guy who "almost" checked me in sighed very heavily and acted annoyed when I said I was from out of town and wasn't a patient. Strange how they'll turn someone away with a clearly sick boy and not even ask if it's absolutely necessary that he see someone. Was "cast out" and told to go to the ER. read more

This practice used to be great. However, over the past year the quality of service has declined. I used to be able to get a same day appointment, now they want me to wait two days to be seen for pink eye. Damage can be done to the eye if you wait that long. The Fleming Island office is the worst with appointments. We also had an incident where a nasal swab was done on our daughter and then the nurse dropped it on the floor but said it would be fine. There could have been any number of germs on that floor. Amber and Dr. Dalvi are the only positives, they are both great. But the lack of available appointments is just too much! read more

We switched doctors to this place because my daughter was sick and the old Doctor didn't want to work her in. They saw me quickly and knew having a 4 month old that is vomiting and has diarrhea is serious. I want to thank them for taking the time to see us. I was very worried about my daughter and they took control of the situation and saw her quickly and sent us to the hospital. There facility is clean and the staff is wonderful! They made sure to take ever step needed to see that my daughter was taken care of. Amber is wonderful and I would recommend her to anyone! She is just the kindest person I have ever met! Thank you so much. read more

Very disappointed with Pediatric Care Center. I have 2 children ages 2 and 4 who we are desperately seeing flu shots for. We are traveling out of the country and our regular pediatrician is completely out of flu shots. They have the shots but refuse to vaccinate our children because they are not patients. They said we would have to come in for an exam which I said I would be glad to do. They then told me they will not accept our insurance even though they are in network providers since we are not regular patients there! So it would cost in excess of $100 per child for the exam and then the shot on top of it. So very disappointed! Aren't doctor's in the interest of helping children! read more

Dr. Benitez was my doctor as a kid so I knew I had to support his practice now that I have kids of my own. I went to him at the beach location but my kids are seen here at the point meadows location. Everyone is very friendly and the wait time is not horrible compared to other dr. Offices. They have a healthy entrance and a sick entrance so that healthy kids are not in contact with the sick ones. They are open 24/7 so no hospital in the middle of the night. The only issue I've had there was misinformation about my child's shot record but it was no biggie. Will take them here until they are 18. read more

They are very fast and friendly. The only thing I don't like is that we have seen quite a few different practitioners.

I Love this place. They are consistently great!! One of the best Facilities Ive ever been to in my life!! I love taking my kids to the Dr. They make it such an enjoyable experience. read more

good about appointments and doctors and staff are always really kind to our daughter, i'm a first time mom and they always anwser my questions throughly no matter how silly ! any time i call with a question we usually get a call with an anwser with in 30 minutes ! read more

Disappointed in the way we were treated by the office staff. While trying to discuss a concern, two of the members of the office staff kept repeating, "Well, that's our policy." A little compassion and flexibility from a pediatrician's office would have been nice. I knew this was the wrong practice for us when the doctor did not use the anatomically correct names for body parts while talking to my 5 year old. He had no idea what she was talking about, and it made me super uncomfortable. We'll be looking for another doctor. read more

I decided on this place based off of the positive yelp reviews and the 24hr care option. However, I am very disappointed and will be searching for a new doctor. Any doctor that does not believe in treating nausea in a child can not be a doctor of mine. Especially after their is a positive result for Salmonella poisoning. My son laid around feeling miserable his entire Thanksgiving break. I questioned the doctor why this decision was made on our follow up appointment. She told me that it was because Zofran doesn't fix anything, that it's just like putting a bandaid on a problem. I said "no, zofran won't make salmonella poisoning go away but it sure would make my child feel better." We went back and forth several times but our conversation ended with the the doctor stating again that she does not believe in giving children zofran. I am not only a mother....I am a RN....I completely disagree. read more

This office is very clean and I enjoy that they have a sick side and a well side. The front desk staff is very nice and helpful almost always.The Hours are great and they can get you in for sick visits no problem. The NP's in the office that you will always see (not a DR , not ever) care more about their pride than what a mother thinks. If you are asking for a simple test such a strep-test, or an x-ray or a simple referral to a specialist if they do not agree forget about it! Asking for a simple non-invasive test or x-ray to set a mom at easy is a NO GO. The ten mins that they spend with your child they think that they know best and will be willing to miss a diagnosis because of pride. Not agreeing with a parent is fine, be professional and explain your thoughts, but to be treated with disrespect and given a RX for an X-ray with a non-medical Dx that you know will not be taken and be sent down town with 2 kids (one with CP) for an x-ray is rude, unprofessional and down right wrong. Then when WCH calls the NP to let her know that the DX was not medical and to please resend the script the said NP refuses and said there is not one mom just wants it!!! (which she new from the start they would not take the x-ray she just wanted to shut me up!)Such crap that you as a parent want to rule out a problem that only an X-ray can show and you can't get someone professional enough to help, just a rude unprofessional goose chase. I called got a new Dr., saw the new DR and got the x-ray in one day. It's amazing what medical professionals that CARE about not only your mom intuition but your child's well being can do. In my opinion there is far better quality care for your children out there. Looking forward to sharing the results and the game plan for my child's health to show them that this momma was RIGHT!!!! read more