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    Beaches Pediatrics, PA

    3.2 (6 reviews)

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    Rainbow Pediatric Center

    Rainbow Pediatric Center

    2.8(30 reviews)
    5.0 miSouthside

    We have been with this practice for 7 years, and leaving is incredibly disappointing. Dr. Arrington…read moreand Caitlin have always been excellent--attentive, thorough, and truly caring since my son was a newborn. They are the only reason we stayed as long as we did. However, since the practice was taken over by Pedatrica, the front office has significantly declined. The staff is consistently rude, condescending, and lacks basic professionalism and respect toward patients and families. The final straw was a recent interaction with a staff member at the St. John's location regarding a payment arrangement. After one missed call and a payment less than a week late, I was spoken to in a scolding, disrespectful tone and told I was "making her job harder." When my son's grandmother called back to make the payment, she was treated just as poorly--spoken down to instead of being helped. There is a complete lack of courtesy and patient respect, which is unacceptable in any healthcare setting--especially pediatrics. Before making the decision to leave and remove my son from this practice, I emailed the office two weeks ago to address these concerns and received no response. It is likely there will be a generic reply here asking me to email a practice manager--however, that effort has already been made, and the lack of follow-up speaks for itself. It is unfortunate that one staff member and a declining front office experience have driven us away after 7 years. Families deserve to be treated with respect, not talked down to. We will not be returning.

    I remember when this was a great pediatrician with just Dr. Reddy. When I could call and get…read moresomeone to answer. When I could actually see Dr. Reddy. When Dr. Reddy knew my child's name. When Dr. Reddy did house visits for newborns. When I could do my med check the same time as another reason for a visit. Automated system, can't even get someone to answer the phone or call you back. They ask about your child's eating habit, so they can bill for nutrition. Everything is done for a billing code, nothing is done because it is convenient or because they care. Don't think you can go for a well visit and ask to do your 3 month med check at the same time. Different billing codes, different visit. 30 min to get there, 1 hour to get in and out, 30 min home---waste of time. My older daughter, had enough, left for a regular family practice.

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    Rainbow Pediatric Center
    Rainbow Pediatric Center
    Rainbow Pediatric Center - Rainbow Pediatric Center - Hodges Blvd

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    Rainbow Pediatric Center - Hodges Blvd

    Avecina Medical - Hodges & JTB

    Avecina Medical - Hodges & JTB

    3.0(2 reviews)
    5.0 miSouthside

    I visited the Hodges location this morning for care. However, after the greeting and interaction I…read morehad with the front desk employee, I opted to cancel my appointment due to lack of confidence in this facility. Not only did the person at the front desk infer (and directly state) I was fighting with her because I questioned the charge, her lack of knowledge about the insurance process made me feel uncomfortable with the competence of the front office staff -- and potentially the doctors -- at this facility. When I mentioned my concerns, she said she was new and had been trained to say this to patients who questioned the charge. She said she didn't want to fight with me about this, which I found disconcerting as I was not fighting. I just asked why I was being charged when my deductible had been met. She explained that my individual deductible had been met, but not my family one. I questioned this interpretation, as this is not how the deductible is defined, based on my experience and my visits to other health care providers. She repeated that she was not going to fight with me, then in a curt tone, she said I would be getting a bill from my insurance company. The term "fighting" along with her attitude toward me -- and what this said about the quality of care I might receive at this location -- made the decision to find care elsewhere an easy one. And I left.

    Quickest Urgent Care Center I have been to, though that may be due to how new it is. Knowledgeable…read morestaff. Clean environment.

    Beaches Pediatrics, PA - pediatricians - Updated July 2026

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