zero this place is ridiculous, charging miscellaneous fees. this hospital charged a fee they don"t know what its for yet. when i asked they stated it could be for an injection or...... something else. what in the world! to top that off they don't give any change back so if you pay cash bring the exact amount. the also dont refund for cash payment. and when i asked if the miscellaneous service was not needed would i get a refund and they said no if it's cash, but could be used for another service. however, i could get a refund if i paid credit card. smdh. we did not trust them and left, they eneded up goving my son his $5 change. sketchy! read more

24/7 PetVets - Line item Miscellaneous.... smh - Emergency Pet Hospital Near Me - Fresno, California

They're okay. I've been here in the past and don't really have any bad experiences per se. I recently went in because there is a little abandoned Chihuahua in my neighborhood. Luckily, my neighbors are fostering him, but I took him to get scanned for a microchip. It was the longest wait ever. The girl at the front moved extremely slow, and she took forever to do any task. Moreover, she lacked customer service skills and was very dry and indifferent. I think working at a place like this you need to show a little more care and sympathy. Important to note that Good Samaritan drop offs are now prohibited here if you live in city limits. They will take it only if you live in county. I recently tried to surrender a dying street cat and they turned me away, I had to drive to the Fresno animal center. read more

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I had the heartbreaking decision to help my beloved 15 year old Maltese cross the rainbow bridge. The staff and vet couldn't have been more caring. They allowed me as much time with my Armand and let me hold him as he crossed. I was a crying ugly mess. Our lovely vet was so kind. She was just lovely. When it was time to bring him home, Armand was laid in a sweet white box with a flower and his paw prints and collar to keep as a memory. They made the hardest decision easier with their love and care. Thank you so much. read more

24/7 PetVets - My beloved Armand. - Emergency Pet Hospital Near Me - Fresno, California

They're so helpful and it's easy to bathe and clean your dog extremely inexpensive. The only thing I don't like is there's a lot of dog hair around which they could just take one of the dryers and and blow all the hair to one area and sweep it up.. read more

I just wanted to give an update as to why his organs had failed which was because he was not placed on a heating pad while under the care of 24/7 let clinic. The vet at Cedar clinic told us it was vital that Flaco was placed on heating pads to maintai read more

24/7 PetVets - Wounded Dog - Emergency Pet Hospital Near Me - Fresno, California

Really great experience dealing with the hardest part of owning my pet. Our 13 year old had kidney failure and they helped us through everything over Christmas 2 months ago. It was devastating but they were there despite the holidays. The staff is very supportive and we are so grateful for everything! read more

They were very caring in sending my dog to his next life. My sister brought him in because I was too emotional Thank you.I would love to have a canine friend again. If anyone has a friend who only needs a small backyard but would like to have daily walks in a safe neighborhood let me know. Dewolf and Ashlan area. read more

24/7 PetVets - Hutch was a gift. We will miss him. - Emergency Pet Hospital Near Me - Fresno, California

Everything, they are only interested in your money. If your animal is dying they rush you to euthanize them before the pet dies without their help. read more

Last night I found a cat that had been hit by a car, unmoving but alive. We immediately took her to a vet in Clovis but they told us to go here. Given that it was 8:40 PM, there was nowhere else to go - so we went. They were immediately super standoffish and just carried this condescending/annoyed tone with me the whole time. The process was simple, they took her back and we signed some Good Samaritan paperwork and we went home. However when we got home I received this threatening voicemail claiming that since the cat was found in Clovis it wasn't their problem and I had to pick her up, or else my info would be given to Clovis PD and I'd be charged with abandonment. WHAT??? So I save this cat from the street to keep it from dying alone in the dark, and so she might have a fighting chance, after some other person hit her and left her and they treat me like a criminal due to a line on the map? I don't have the resources or skill to save a cat's life from trauma and they were the only vet that would take her. How was I supposed to know that they only save lives if they're from Fresno? I called back and someone was very vague with me and just said they couldn't give any updates on the cat as it was now city property. Hopefully they stabilized and treated her even though she's from Clovis. Good grief. If you can go ANYWHERE else, go there. read more

24/7 PetVets - Threatening voicemail - Emergency Pet Hospital Near Me - Fresno, California

the back off staff - not very kind .. especially in stressful times with your pet .. they pressure you -

When my dog Teddi had a back injury, they were very helpful. The vet was very knowledgeable. The front desk was polite. The night I came in they had a lot of patients and a few emergency cases, but were very sweet and walked me through the steps. They kept me updated about everything that they were doing. Thank you everyone for your help. read more

24/7 PetVets - My dog, Teddi hurt his back, somehow. He was howling in pain. They gave him pain meds, a muscle relaxer, and my pooch is now on bedfest. - Emergency Pet Hospital Near Me - Fresno, California

Well they have very knowledgeable and very well trained vets there who can handle anything that comes through their door. They saved my dog twice unfortunately the last time she was just too bad off with a pericardial effusion caused by a tumor posterior to her heart and she died in my arms when I got her home but they absolutely did their best and I totally recommend them when your pet is BAD off. This is an emergency clinic and if your pet can wait, go to Olive veterinary. Emergency services are VERY EXPENSIVE so don't take your pet there for anything except a true emergency. read more

24/7 PetVets - This is Missy she was wonderful and so sweet. - Emergency Pet Hospital Near Me - Fresno, California

Tried to drop off a dead cat found in the county that had not been picked up for days that I reported. I have always turned in dead cats here. A guy was behind the counter and would not accept the cat. I said , What am I supposed to do with this dead cat? Can't get City or county to do their job so I try to help them they won't accept it? I left cat there and walked out. He followed me outside and took a pic of my license and said he was going to report me. Geez... can't get anyone to do their job anymore! read more

We went in today because we needed to put our dog to sleep and the girls there were all amazing. Dr Shafer and staff all were very friendly and caring. read more

Tonight I had to put my cat Magoo down! He had lymphoma and was 16! Needless to say I spent thousands on him every time he had a pancreatic attack! 24/7 was wonderful especially Dr Eve Shaw and her staff! Tonight was no exception! The staff and Dr was very supportive as I cried my eyes out! Thank you for everything that was done! Magoo be patient I will see you in heaven one day and then I can take care of you once again, just like I did before! RIP read more

If you have to euthanize they have a special room for the procedure very calm and you can stay as long as you need...plus paw print, nose print etc. read more

It is a very professional pet hospital. My dog ​​is alive thanks to the great service provided by all the staff. Everyone at this hospital loves their job because they really focus on the needs of the pets. Thank you for keeping my dog ​​alive. read more

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My dog ingested poison and they still made me wait 4+ hours to be seen. The triage sign in the lobby says poisoning will be treated first, but they were in absolutely no hurry. After hours of waiting, when we were finally seen, the vet (I think her name was Judith) was the rudest healthcare provider I've ever encountered. She walked in and crossed her arms and said she wouldn't treat my dog until she knew more about me. She kept questioning what happened as if she didn't believe me and she had so much attitude in her voice. I could hear her talking poorly about me in the back and how badly I was caring for my dog. After a few tests, it turns out my dog's condition was urgently life threatening and needed to be rushed to UC Davis immediately. My dog was near death and no one cared and the vet treated both of us horribly. There's no reason for me to come back. read more

Got my cats nails trimmed. They didn't excellent job. The office staff is very friendly and efficient.

Prices are so outrageous If they weren't so high more people would actually leave with their pets Greeed over compassion is the world we live in and its a sad sad way to live read more

I would leave NEGATIVE stars if I could. We had a cat that had suffered a pretty significant eye injury, but he had been making great progress. It was healing, he was eating and drinking, he was playful and spry. Yesterday afternoon he had been outside, he loves being outside. When he had come back inside it was obvious something was very clearly wrong. He was obviously in pain and was letting out low groans, he didn't want to be touched and was just laying around. My fiancé was on his way home after my daughter and I discovered the kitty like this, so once he came home we didn't hesitate to make the decision to take him to the vet. 24/7 pet vets was recommended to us after the first initial vet we contacted told us they were completely booked. My fiancé packed up our kitty as comfortable as he could in the cat carrier and headed to Fresno (we live in coarsegold; I had to stay behind because we have a 2 year old who was napping at the time). My fiancé and kitty get the 24/7 pet vets. They were seen pretty quickly. My fiancé called me several times to keep me informed with what was happening. We were told is would be X amount of dollars for the visit and to be quite honest, we didn't care we just wanted our cat to be seen and hopefully cared for. They tried to insist our cats eye was messed up because of a fox tail, which we knew that wasn't the case, but we let them run their test anyways. They had sedated him, ran their test, came to the conclusion the injury was due to a cat fight (which is what we assumed) and they offered ointment as well as an antibiotic shot. They also "drained" the fluid/puss/ blood from his eye and well... that was it. They insisted he would make a full recovery and sent them home... Now my cat was bleeding profusely right when he was handed back to my fiancé. There was no bandaging, no one offered to clean him up, he was lethargic (which could be from anesthesia I'm aware), but in my opinion how could any vet see an animal in that condition and just send them on their way home? No full examination, no offering to monitor him over night or at least a couple of hours...just said he will be okay and that was that I guess.. Our cat passed away only not even 6 hours after he and my fiancé returned home. My daughter was in shock saying he looked like he had his eye ripped out. I couldn't even look at him because he just looked.... Terrible. My fiancé even said that on the way home while we were on the phone together that yes he was alive but he just looked... dead. We wanted him to be as comfortable as possible, with a quiet environment and no other animals or kids could bug him (we have 2 other cats, a dog, and our two year old). My daughter offered to set up a bed for him in her bedroom so she could comfort him and keep an eye on him. Around midnight I checked on my daughter and our cat and he let out a few more low groans, obviously in pain again, but this time he was having a very hard time breathing.. we were thinking (and hoping I guess..) that maybe he was just feeling the pain and coming down from the anesthesia... we aren't vets so we don't know? Around 230am my daughter woke me up in hysterics saying he wasn't breathing... when I checked out the cat yes, he was gone. Idk honestly this whole situation was just heartbreaking and traumatic for my daughter especially. She had a very kind and nurturing heart and this was just devastating to her. Again, we knew something wasn't right anymore, but e didn't care about the cost of the visit for anything we just wanted them to try to save our cat. We hoped we could trust this place, but instead we were completely failed by the whole situation.. our cat was so bloody he was almost not even recognizable.. Idk what else to say, for all of us it was honestly just a horrible situation. Our cat didn't need to suffer like that, even if he had passed away there at least we would have felt like "okay they cared... okay they tried their best". But that just wasn't the case for us.. we don't know the actual cause of death, but I know in my heart it wasn't because of his eye. As I said before, his eye and his spirit were healing. Something else had happened to him but I guess we will never know now.. I'm not one to leave negative reviews but this one I felt was necessary.. I don't want to see another animal suffer like that, or have another family go through a situation like that, especially a little kid seeing their baby die like that (this wasn't just a cat; he slept with her every night and she even had a little special hair brush he loved to be brushed with...). So please if you have any other options in an emergency situation, look into other options first. Hopefully future pets will at least get the care they deserve.. read more

I had to bring my pup here because our regular vet was closed because it was on a weekend and he was having an allergic reaction to something.... They took great and thorough care of him & got his facial swelling under control fast!! Really thankful for an emergency/urgent care veterinary facility like 24-7! read more

Saved my cat's life! I brought my cat in about a week after being hit by a car and having his jaw dislocated. (Another emergency vet in town did the procedure to realign the jaw.). The problem was his jaw still wasn't fully closing and so he couldn't eat or drink properly. We were feeding him formula by syringe in the mouth, but he still wasn't swallowing most of it. The first emergency vet refused to see him again and referred us to UC Davis. They said it would probably cost $15,000 to save him. I couldn't afford this and took the cat in to 24/7 Emergency Pet Vet in order to have him euthanized. The attending vet was so kind and really tried to understand the problem first. Tried to get him to eat. We were relieved to hear that, in his opinion, the jaw had not become dislocated again as we feared. He told us not to euthanize the cat yet because he thought he still had a fighting chance. He said give it a few more days to see if the swelling goes down and he regains the ability to chew. He was right. The cat was sloppily slurping the formula from his bowl in the next few days, and soon regained the full use of his mouth. I'm so glad I didn't euthanize my poor kitty. And the whole process only cost like $150 dollars. Nothing like the $15,000 estimate that we had been given from 2 other vets. I'm so thankful to the staff at 24/7 pet vets for their skill and kindness. read more

Very happy with the care given to my 8 month old puppy They informed of everything they were doing & explained the x & lab findings. The final cost wasn't out of the norm for a vet visit X-rays , lab & meds read more

I'm new to the area and live close to this hospital. It's mainly an emergency facility and I'm sure everyone that comes here on the weekends, when their regular vets are closed are thankful that there's a place to take your loved one. Car accidents and major injuries are critical and I highly recommend this place for those kinds of situations. Ive come here three times in the last two years. My first experience was great. The doctor was knowledgeable and I felt well taken care of by the staff. It was extremely positive so the next time my other cat go sick I came here. Again every thing seems to happen in the weekends. Again it was a good experience even though my cat passed at home a few days later. I also go to Abby hospital and that's another topic. So the third time I came here with the same cat that had a huge tumor it again was a good experience. So now we get to this last and final visit. Thankfully I found a regular vet that was able to remove the abscess at half the cost that I was quoted yesterday. All that to say that yesterday's experience is why I gave a one star review. Dr Shaw is great, kind and she was the doctor that helped me try two prior times so this review is not a reflection in her abilities. My issue is with the staff or lack of staff. First of all I was sitting in the lobby for over an half hour because there was no one at the front desk. Eventually someone came out and I approached the desk to let them know that I was there and needed to check in. There was no one else waiting in the lobby so I figured I would be seen within a reasonable time and I was considering it was a Sunday afternoon. After Dr Shaw saw my cat I felt at ease because it sounded like it was not as bad as I imagined. The issue began when I was given the outrageous estimate on the procedure. Granted I understand that it's an emergency hospital and their prices are higher than a ordinary vet. So once I was given the estimate I wanted to use my care credit card and I still don't understand the reason that I could not use my care credit and my visa. They wanted me to pay in advance for the higher estimate and insisted that that was my only option. I chose to leave and find another place that could help my cat. Hopefully a place that didn't charge $1500 and wanted me to pay upfront and only use my care credit which had a balance of 1000. I was told it was their policy, which is why I'm giving this rating. I think it's a dumb policy. all this was very upsetting but the worst part of all is that I was told that I was leaving against doctors recommendation, which made me feel very bad, as if I was a horrible person that was not tending to my lovely pets needs because I was not able to pay $1500. I went home and cried all night and during the night I found a vet sent them an email asking for an appointment for the removal of the abscess the following day they called me they gave me an 11:30 am appointment at half the price and I'm happy to say my cat as well. So my point is that unless it's a life and death situation, I would not use this place. It could wait till you see a vet. read more

24/7 PetVets - In exam room waiting - Emergency Pet Hospital Near Me - Fresno, California

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I came her to surrender a kitten I found on the side of the road with an eye popping out. They took it and said it would go to Fresno humane. I later followed up and they couldn't release info since the cat was Fresno humane property. But they were fast in processing the intake of the kitten. I did follow up with Fresno humane to foster the kitten once released read more

24/7 PetVets - This was the kitten - Emergency Pet Hospital Near Me - Fresno, California

Came here on a Saturday and all of the staff was very helpful and compassionate! We were frantic because our fur baby was sick, but they all were amazing at providing reassurance and support. Lupita at the reception area was very sweet! Thank you 24/7 PetVets! You guys are the best! read more

2.8 starts on google 3.1 starts on yelp 90$ to when you walk in the door just to see the Dr and him to decide what he wants to do then tell you to call poison control it will cost 80$ unless you need a dog micro chopped I'd recommend somewhere with better service. Place is prolly ran on government money. They around but not to help. read more

just want to give DANIE a huge shoutout. very friendly and transparent when it came to services and costs. helped explain everything to me as this is my first pet emergency And led me in the right direction a few times. read more

Despite my grief, I want to write this as soon as possible so I don't forget how much appreciated the staff and services here. Late Wednesday night we rushed our beloved Alex cat here. Unfortunately, he passed away on the way to the facility. We had called on our way to let them know our cat was convulsing and we were en route. When we arrived, they immediately buzzed us in the locked door. There was a sign on the door stating masks required. When I said I thought Alex had already passed, they whisked him away to confirm and showed us into a room. I cannot express how much it meant to not be left in the waiting room (there were a couple people there waiting on their pets). You don't think about those things ahead of time, but looking back in it, it's the first of many considerations they gave us. Throughout the hour or so that we were there, the doctor, assistant and receptionist treated us with so much care and understanding of our grief. I am really grateful. Our Alex was a loved member of our family and these people understood that. We knew to come here because at the start of the pandemic, my mom and I brought her sick cat here and we received good care with detailed instructions and information for her vet during regular visit. They definitely follow COVID protocols so be prepared to mask, social distance, limit persons who can accompany your pet, etc. read more

Too bad i cant put 0 stars. My Wife found a injured cat who was PARALYZED in the middle of the road and she was not going to do nothing about it, so we took her to 24/7 pet vets. Right off the bat we were met with attitude from Precious (who I assume is a vet tech but she was at the front desk) another lady had brought a dog in who had been hit by a car and said to the tech i hope this poor baby makes it' to which she replied WITH ATTITUDE "well we're going to euthanize" when they finally told us we can bring the cat in. I came in and asked if they would help us bring the cat out of the car because we did not want to hurt her anymore than she was already hurting, to which we were met with attitude again "we'll be out in a while.. maybe a few minutes" after 10 minutes it was precious, who came out (mind you there was two people at the front desk) she roughly put a muzzle on the cat and covered it completely with a blanket and practically manhandle the cat then said to us "you're free to go" to which my wife replied we're going to stay we want to know what happens and see this through. She told us because we signed the paperwork she would not be able to tell us anything that happened with the cat, to which My Wife replied, you just told somebody who brought in a dog in that wasn't hers you were going to euthanize" she then replied well if you really need to know, we're going to euthanize with an immense amount of attitude. Do not bring your pets or any pets you find in need of help there if you want compassion, understand, and kindness. You will not find it here! After having this experience, I let myself cool down a bit and gave a call to speak with a supervisor or manager (Who ended up being Rachel) because it just did not sit right with me to which I was met with 'mmhms' and "okay" and "yeah" read more

It was the best experience I've ever had at the vet....I SO LOVE PET VETS 24/7! SO LOVING KIND GENTLE AND THOUGHTFUL THOUROGH! Gave me 2 options...and my dog is truely happy and on his way to being healed! read more

I'm not sure why there are so many bad reviews for this place. I had to bring my almost 12 year old bully Hannah in last night because she could not keep down any food or water. Everyone from the receptionist to the tech to the Dr. we're very professional and we're very attentive to my girl. Is it expensive? Yes. Emergency vet care is very expensive, that was expected. She was given fluids and medication for nausea and got blood work and X-rays. The Dr. figured out it was acute pancreatitis. I took her home after a few hours and she is doing much better today, thankfully! If you need to take your pet in after regular vet hours it is going to cost a lot more than going to your regular vet office during business hours. That is the entire point of having emergency vet clinics, some things can't wait until the morning and you have to pay for that service. I have no complaints 10/10 would take one of my animals in again if they couldn't wait to get into their regular vet! Thanks again ladies!! read more

I would give a zero to this place if I could . It was horrible made me feel like a bad dog mom vet tech was supper passive aggressive verbally attacking me and making me feel bad for not wanting to spend 900 dollars on the bill of care I was presented with literally charged me 90 dollars to wait three hours so that they could touch my dogs paw and and check his temparture I'm not sure how they are still open the staff has horrible attitudes. Don't take your pet here my dog was screaming in so much pain of he was trained correctly he wouldn't been attended to a dog came in way after us and got treated sooner I feel that this was done because if my dogs breed that the tech snarky said Is becoming popular. Ridiculous treatment! read more

I brought my pet here after he passed not knowing what to do. I had a brief interaction with the lady at the front desk where she explained a few things and gave me a few minutes alone to say goodbye. There wasn't much to it. However, 3 weeks later I received a card in the mail with Zack's paw prints and I can't even begin to explain what a pleasant surprise this was and these prints were something I was wishing I had of his! Thank you so much read more

24/7 PetVets - Prints - Emergency Pet Hospital Near Me - Fresno, California

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I had to let my 14 1/2yr old baby girl cross the rainbow bridge, and the staff was very caring, supportive and empathetic. They made a very hard day a bit easier. read more

The vets and staff here could not have been more wonderful and kind when we had to take our senior dog in. They were available to update us at all hours and were so understanding and helpful when it was finally time to make the difficult decision to say goodbye. read more

First time going to this place and let me just say it was absolutely WORTH IT!!! Doctor and Staff were soooo professional and caring !! they treated my puppy ( Laydi ) with so much love . They were so gentle with her & also took her in fast! They kept me updated at all times . They also answered ALL my questions very nicely . Angelina was the person who i spoke with and she was very kind . thank you so much for your help read more

24/7 PetVets - My puppy laydi - Emergency Pet Hospital Near Me - Fresno, California

I had to put our beloved cat down. This place was so nice and gentle about the whole process.

This place and its staff are amazing. Been here more than once in the past and my last visit which was about a week ago made it clear that this vet is the place to go. Very professional and kind. And there's an older lady there full of energy that made the visit feel like a good place to be. Thank you very much! read more