TLDR: Suspicious about a quote I had received from Big Wave for $3,123 in repairs to my blower I…read morereached out to Shawn Lambert HVAC for a second opinion. I had troubleshot past the capacitor (good), and Big Wave recommended replacement of circuit card, fan, motor, and igniter. Why would all of those items break simultaneously, and parts would take 3 weeks to arrive. I called Shawn Labert and they weren't able to schedule me until the following week. Shawn called me back immediately and remarked that since I had already taken the trouble to check the capacitor, replacement of the control card should be well within my ability. He even suggested ordering one from Amazon which I had assumed was only available from an HVAC supplier. Finally, he even offered to be available to answer any technical questions I had. His encouragement was all I needed! I found a replacement card on Amazon sold by Rheem for $151. It arrived the following afternoon. That night I installed it within 30 minutes, and my blower roared to life! I literally saved $3,000 and 3 weeks of living in a hot house. In the future, I'll call Shawn Lambert if I need HVAC support.

I sent a request through yelp and got a call back immediately. He helped to diagnose the issue over…read morethe phone and fix my ac not cooling problems free of charge. I had a carrier system which is very rare to find a technician for in HB area. Great service! would contact Shawn Lambert HVAC again for future issues

The tech made feel like he was really trying to buy me some time on the big up front cost of having…read moreto replace my air conditioner condenser and coils.

Excellent and thorough examination of my air conditioning environment and fixing with fair pricing…read more Thank you, so much!

I was having a heater issue. My heater would come on when it wanted to. But of course it wouldn't…read morework during the cold nights. Thanks to yelp, I found Thomson Hvac The tech and I thought it should be a simple fix. He inspected my entire system, diagnosed the problem, and quoted the job. We moved forward with the fix, and it worked fine, and then it didn't. After a few more visits, and some more parts and tinkering, it finally started working properly. Although it was a strange and difficult situation, they stuck to it until the problem was resolved. The techs Danny and Mark went above and beyond to make sure everything was good. Another thing to add, the way the company communicated back and forth with me was great. They answered every call and every text. Most of the time I spoke with Stacey and she was great. If you're looking for an honest and professional company, this is it.

My mother recently engaged a service provider for routine maintenance on her air conditioning unit,…read morewhich included the installation of a new Honeywell thermostat. Subsequent to this service, she has reported that the air conditioning is not effectively cooling the premises, with only the fan operating. I advised her to adjust the thermostat to a lower setting. Given her advanced age of 90, her discomfort with the warm air became increasingly pronounced. Today, in collaboration with my brother-in-law, we investigated the issue. We observed that while the unit appeared to be functioning, it was not producing cool air, despite the outdoor fan operating correctly. During our investigation, we contacted the service provider, Thomson. A representative stated that only the thermostat had been replaced and that a service technician could be dispatched for a fee of $159, suggesting a potential wiring issue. Upon reviewing the Honeywell thermostat instructions and wiring diagram, we identified that the thermostat had been incorrectly wired to the "W" terminal. After rectifying this wiring error, the air conditioning unit resumed normal operation, producing cool air. I subsequently contacted Thomson for clarification regarding the initial service. Their response repeatedly referenced a previous replacement 14 months prior. While their online reviews are predominantly five-star, our experience suggests a lack of professionalism. This incident raises concerns about the necessity of recommended services and the quality of workmanship, potentially indicating errors or intentional oversights during the initial installation.

In 2014, our experience with Sean and John was the best decision! We got a great heat and A/C unit…read morethat has saved us so much money. As we got our maintenance on July 20th, they found a couple of minor changes like the condenser and battery box needed an adjustment for a very affordable price, AND they 2 were SO Nice, didn't hard sell, just suggested. I'm confident that my unit is in top condition. Sean and John get 10

They scheduled time, came twice, gave an offer, then said that offer is not going to work and then…read morewe have to wait for a different offer after another guy came to check things and then again there is no offer so after two months at the end they said are not interested to put an AC for my place even though there are no obstacles to instal an AC. I just don't understand what is the issue with this company.

My AC went out late one hot Sunday in July but I was able to book an appt. online with 1st Choice…read morefor the next day, SO convenient! I am a senior with a kitty and we find it harder and harder each year to tolerate heat. Richard arrived Monday and was so kind. He was very thorough and diagnosed the problem (electrical) almost immediately. He was extremely knowledgeable and seemed very skilled. I also felt very comfortable asking him questions which is really important to me. I learned so much! In very little time, I was up and running! 1st Choice installed my AC unit several years ago. I was so impressed even then with their technicians. From signing the contract for the work, from start to finish! I think their amazing customer reviews speak for themselves!

Our A/C started to blow warm air and stopped blowing cool air for a few days…read more One may ask, what else is going to break now? Yes, it finally gave up on us right before the weekend. Called a few companies and they were all booked up until Monday. We decided to go with 1st Choice Heating & Air Conditioning since they have great reviews. We were so glad we picked 1st Choice. The technician, Luke, showed up on time for our scheduled appointment. He put his booties on before going upstairs to check the thermostat. Turned out, it was the capacitor in the a/c unit, so in our backyard. Luke explained everything and gave us a quote. We agreed and he fixed it in less than an hour. A/C was up and running. Luke also helped us changed out the filter. Clear and positive communication throughout the entire process. We felt that they were honest and price was fair. Very happy with the service and highly recommend 1st Choice.

Jake measured our A/C cooling and determined that our system is cooling correctly, so no coolant…read moreleaks. He also cleaned the compressor and gave us tips on how to maintain the system. He answered all our questions and concerns. He took a look in our attic at our ducting for heat and air and told us that it looked okay. He was very easy to talk to and gave us a reasonable bill for his work. I recommend Jake Tracey and Big Wave highly.

We contacted Big Wave to come and take a look at our parents A/C unit because we've been having an…read moreissue for months with no cool air coming on. Jake arrived on time, and within minutes the aircon was working! He tested out the vents and checked the temps to make sure it was really working he looked at the unit thoroughly and made sure nothing else was wrong. Very efficient and quick, but also took his time to check that all the parts were working and would continue working. We are so happy with the job he did, he was also very nice and professional. Thanks Jake and Big Wave! We were so happy with the service my parents wanted to sign up for the membership! Definitely recommend this company to all our friends and family.

Sergio, of Crandall's Plumbing, arrived punctually at 8AM (1 day after scheduling the appointment);…read morepatiently listened to me describe my plumbing issue (a slow laundry drain, assessed what might resolve the matter, provided an estimate; then after I approved of the repair, he efficiently went to work. I had contacted other plumbing companies but was unable to schedule a next day appointment unless i paid for emergency services. Sergio was courteous, professional, thorough and efficient. He explained what he was doing and what other services may possibly be needed (without any sales pitch). Thankfully, a basic clean-out did the job. $150 when other quotes were at least $180. I very satisfied with Crandall's Plumbing services, and especially Sergio, for our plumbing needs.

After years of dealing with my main line clogging and clearing it myself with my 75 foot snake, I…read moredecided to address the situation head on. After talking to a couple of plumbers that we use in the Custom Homebuilding company I work for and making no progress, I remembered Crandall's and decided to give them a call. Since it wasn't an emergency, I scheduled the appt for a Monday morning. After explaining the situation, I was told the team would be out with a snake and camera equipment. Hector worked diligently to diagnose the problem. They were able to get a great understanding and explained the issue and repair, and provide a quote within minutes, which due to how well it was explained and showing me the video images, I quickly approved. They said they would start the next day. After asking if I had any other issues, I had them change out a cartridge in one of my showers that was stuck due to non-use. Day two was excavation and discovery, and even with all the complications, Hector calmly explained that he anticipated most of it and even with a couple of related issues, he said he could handle it all. Work included jackhammering a footing and removing a large tree root, that were crushing my main line, installing a two way clean-out, replacing the damaged section and hydro-jetting my entire mainline. All major work was done in one day, but they did have to come back on Wednesday to back fill and cap off the clean-outs. When they were done the area was just as nice as it was before the work. We discussed the ongoing maintenance to assure it doesn't get to this point again, and after 10+ years of being on my mind, I finally feel good with the plumbing issues with my home. Service of this kind is worth every dollar. Thanks to Hector, Edgar and the support team at Crandall's. They will be my first and last call from here on out.

Daniel helped us to troubleshoot and fix our AC in a very hot day. Nice, knowledgeable and…read moreprofessional guy.

Shane did an amazing job, he was fast and efficient with getting out AC up and running again. 10/10read more

I had a great experience with this company from start to finish. Dave was extremely knowledgeable…read moreand helpful, took the time to explain my options, and never made me feel pressured to spend more than I needed to. Daniel did an excellent job with the installation--he was professional, polite, hardworking, and efficient. They were able to come out the same day, which was such a relief when dealing with a broken water heater. I got a high-quality water heater at a fair price, and the whole experience was easy and stress-free. I would absolutely recommend them!

These guys are great! Very responsive and gave me an appointment within days. Nick was very nice,…read morecame on time, and knew what he was doing. He put in a new Bradford White water heater to replace my old one. He gave me a good price for this heavy-duty unit plus installation. Within 2 hours he was done. The unit runs great and I couldn't be happier! Thank you Pacific Water Heater Company!

I can't recommend this JW Mitchell Heating and Air Condition company enough! After another company…read moretold us our heater was broken and that we needed to replace the entire system, we decided to get a second opinion--and we're so glad we did. We were previously quoted over $20,000 for a brand-new heating and AC system, but thanks to JW Mitchell Heating and Air Conditioning their expertise, we avoided an unnecessary replacement. It's refreshing to find a company that values honesty and takes the time to properly diagnose the problem instead of immediately recommending the most expensive option. They quickly diagnosed the issue and had our heater working again within minutes. Their technician was incredibly professional, knowledgeable, honest, and respectful throughout the entire visit. If you're looking for an HVAC company you can trust, this is the one. Thank you for getting our heat back on and saving us thousands of dollars!

Brian from JW Mitchell did a great job taking care of our issue, we actually had a different hvac…read morecompany come in and couldn't figure out the issue and Brian came in and immediately knew what it was before even opening the panel based purely on the smell. He confirmed it and allowed me to confirm as well and explained how/why it could happen. He handled the warranty check with the ac manufacturer and picked up the free replacement part and handled all of that for me and fixed the issue. 1000% recommend. Also appreciate that their dispatcher texts you the eta and handles payments electronically makes it's so much more convenient