Becky saved the day! My son, Alan, was in and out with what felt like a new car after a very…read morestressful morning in Stowe. He was there for a ski exam, but his car wouldn't start in his hotel parking lot. After waiting for a kind soul to give him a jump start, he unfortunately arrived 15 minutes late and wasn't able to take his exam. The only good thing about the day was the support he received at Willie's. Becky was incredible--she welcomed him in the moment he arrived. In less than an hour, they had replaced his battery, changed his wipers, and finished an oil change. The team was welcoming, professional, and gave him a great price. Thank you, Becky, for being the best of Stowe and showing him such amazing support. I will be traveling to Stowe just to say thank you to Becky in person!

I went to Willie's on Thursday for an inspection and to have my snow tires switched out. When I…read moremade the appointment over the phone I wasn't told to bring anything so I drove in. The front desk lady told me to bring in my registration and proof of insurance. It was in my glove compartment and while I was digging for it the eponymous Willie pulled up beside me. He asked me what I was having done and I told him. He said to me, "Yup, no one's ever prepared." I said I was sorry and he said, "There's an old saying... Time is money." He said this with a good deal of contempt, a really solid burn as far as he was concerned. I was never told to have my registration and proof of insurance on hand. It WAS with me. Had Willie asked instead of assuming, I would have told him. And, Willie, if you're reading this NOW, word of advice, tell people ahead of time. It'll save you the energy of insulting them and sullying their view of your business. The front desk lady was nice enough and the work was done fine. I was definitely charged on the high end but, honestly, I wouldn't have thought twice about it had my interaction with Willie been better. When I got home I pulled the tires out of the car and Willie hadn't tied off any of the bags. I've NEVER been to a place where they don't tie off the bags. It felt like Willie's final F-U. Let's take this for what it is: I got my car inspected and the tires swapped out. It was on the high end but I wasn't gouged. I'm leaving a one-star review right now for the sole reason that Willie insulted me and genuinely seemed as though he doesn't respect his customers. After my interaction with him I wanted to get in my car and head off to someplace where they DO value their customers. Willie, if you're reading this, I promise you I'll never bring my car back to your shop. There's another saying, Willie, "keep the customer happy!" This customer was not kept happy......

They are great mechanics but also incredibly nice, kind... the best! Sam is especially wonderful!…read more Totally trustworthy and straightforward!

The first week of January I went to have my winter tires changed over, while my vehicle was there…read morethey noticed my state was due, upon further inspection they stated the vehicle needed the left front wheel bearing replaced in order to pass inspection and will be over $400. I declined the work to be done and took it to my regular mechanic, turns out there is nothing wrong with the vehicle and with the state inspection done it cost The shop is not to be trusted!!

When you have your 2nd flat tire of the week; no repaired spare in the trunk; on a Friday night; no…read moreAAA; & a sick partner at home in bed ... who are you gonna call? I got lucky; but if you're smart, you'll call Kevin Deal 1st ~ he showed up in 20 min; removed blown tire; knew how to get a right sized, little used spare for $50 for my 2011 Saab; and charged only an hour $$ for his work. Honest, able, friendly & fair... who are you gonna call? Thanks, Kevin for 'showing up' when it really mattered for this stranger in serious road-side distress. No need to depend on good luck in the dark. Better call Kevin! Dan Anderson Montpelier, Vermont

From the owner: Towing and roadside service that also offers mechanical and auto body repairs specifically rust…read morerepair!

I have been bringing my vehicles to Gills Point (used to be called Vianor) for over 10 years. I was…read moregrateful that Dana stayed on as manager when given the opportunity, as I knew the quality and consideration I have seen delivered would remain constant. I now live 90 minutes away and have tried a few shops nearer to me for a few simple things but never received the honesty and reliability that I have with the Montpelier location with knowledgeable Dana at the helm. So now I drive 90 minutes to have any necessary work done, even if it's just an oil change. Highly recommended!

I brought my 2015 Audi Cab in for an oil change, inspection, and brake work. Dana understood my…read moreneeds and handed it off to Chris. Courteous and friendly interaction with competent service. The invoice was for considerably less than I anticipated and I drove away in my safe vehicle with a smile on my face. I have been a loyal and satisfied customer for over twenty years and have no intention to even look elsewhere. Thank you to all the team members at Gills Point S.

I asked to have all four of my brakes and rotors replaced and front two calipers replaced with my…read moreown parts, and he did it without me present, in the snow, and in a timely manner. Hats off to him, I definitely recommend using his services!

Great mechanic. Good family man who is very knowledgeable with repairs. He doesn't waste time and…read morewill help you save money if he knows it will become a money hole.

I have a 1973 Ford F250 that needed to have an exhaust manifold gasket replaced , a very difficult…read moretask on an old truck as the bolts are rusted but not for Don's service team. I spoke with Scott he agreed to tackle the job He also adjusted the timing and changed to oil, replaced value cover and head gaskets. The truck now runs like new. I highly recommend Scott and his team at Don's Auto Repair they offer excellent customer service !

The folks at Don's were highly professional and courteous. I was vacationing in Canada near…read moreSherbrooke, PQ. Not far from Derby VT. My F150 developed a problem. I contacted Don's and they assured me they would handle all aspects of the automobile Extended Warranty and they did a great job doing so. The repair was handled expertly and with a 3-year guarantee. These guys are highly recommended. Though they are rebuilding their repair shop, their service is still excellent. BTW, they are rated higher than the local Ford dealership for repairs who never bothered to return a phone call. I will always use them for service when I'm in the area.

I had a minor issue with an oil leak following an oil change done by another garage back in my home…read morestate of NJ. These folks got me right in for a fast look and a very reasonable charge to correct a loose drain plug. They could not have been more attentive. I was a first time customer but was treated like an old friend. I would return in a heartbeat.

While this auto repair shop appears to have friendly and expert staff, I would not recommend it for…read moresomeone from out-of-state because I sense that it has one de facto price for locals--that is, expected-repeat-customers--and another one for other customers. One way to overcharge customers is by working on two cars simultaneously and charging each customer individually. Another is to round up labor charges at the margins. The dealer charges a 4% credit card fee and $100/hour for labor. But as the above examples illustrate, my concern is not about the de jure hourly rate, just the basis on which they were applied. If you're not price sensitive--and this is the only auto dealer that I believe is currently operating in Jeffersonville--I would not hesitate to recommend this dealer even if you are an easy mark. As for the recently closed other auto repair shop in Jeffersonville, my family used him for many years and never had such an experience.

I cannot say enough good things about VIP Tires in Barre, VT. I drive all the way from Thetford…read morebecause this location is, hands down, the absolute best around--and completely worth the trip. Nick is a superb manager who clearly treats his staff with respect and care, and that culture shows in every interaction with customers. You can feel the thoughtfulness, professionalism, and integrity the moment you walk in. Addie was incredibly attentive and supportive when I had questions and asked about additional work on my car. Her attention to detail and clear communication made me feel genuinely cared for, not rushed or upsold. Aiden did an amazing job--fast, efficient, and thorough--and went the extra mile by offering helpful advice on maintaining my windshield wiper blades. That kind of guidance may seem small, but it speaks volumes about the pride and care he brings to his work. I've already told family and friends, and I truly wouldn't trust my car with anyone else. VIP Tires in Barre has earned my complete loyalty. Thank you all for consistently outstanding service!

I can't say enough good things about VIP. I desperately needed new tires last week and they worked…read morerelentlessly to solve my issue at a good price. I would not have gotten home without them. I've had my state inspection and oil changes done here, as well, and have only good things to say about their workmanship. They gained a loyal customer!

What can I say about these guys? In a rental and was towed…read morein to location Don't know that there is a "Tire Change" season and totally booked- they squeezed me in to get us back on the road. If I lived local, it would be my go to for sure- all of the staff were great

Couple of things, they prey of people with no idea of mechanical knowledge…read more If you go for an alignment, they will try to sell you shocks. If you go for a ball joint, they will sell you control arms. They will say, it will be impossible to do the job without the upgrade. They prefer to use their source for parts because they make upwards of 30% on that brand. Lastly, they will charge you $50 for 2 rags and 1.00 worth of break fluid. My advise, go somewhere else for the same price.

We were in a pinch with a tire issue and they were very helpful. Will definitely use them again…read more Good value

This is where I have most of my car repairs and maintenance performed. They have some good…read moremechanics who can do general repairs as well as tires. The specialty here is full size pickup trucks but that is probably because there are so many of them in this area. I have a Volvo and BMW and they can do most of the work on those. Prices are reasonable and it is easy to get an appointment. I'm pleased with the work they do for me.