Friendly staff fair prices clean and convenient location. Quality, valu. Would recommend to anyone…read morewho needs a storage unit!

These people are amazing in how they treat the people utilizing the storage service they provide…read more I contacted Judy to discuss renting a 10'x20' storage unit which quickly turned into 2 of these units. As we were packing we discovered the amount of items we needed to store were expanding. Judy realized they didn't have a 3rd unit and called several other local storage facilities in an attempt to help me locate one. When that didn't come to fruition, Judy emptied the unit they use to store their items for the facility and rented that to me as well. The place is clean and secure. Easily accessed. If I ever need storage again, I will call Greenway Mini Storage first. And I have and will continue to recommend them to anyone who asks.

The woman at the front desk at the 24th Street and Thomas is rude! Second time she has been with…read moreme. Elevators are down so I asked if there was an ETA on when it might be fixed. She very bluntly said "No" as is I was asking some ridiculous question. Then I asked since she doesn't know and it could be awhile, will they be crediting my account since I can't take things out or I'm my unit. Her response... Absolutely Not!!! I'm going to be looking for a new place. I do not recommend this place.

The absolute worst company. My unit was broken into and things were damaged and stolen. Their…read moreresponse? "Oh yeah this has been happening for months". No email, phone call, or courteous text went out letting anyone know these units were being broken into. When I expressed my frustration the employer said "well I certainly wouldn't rent from here". I live in an apartment with limited space, hence to why I have the storage unit. The storage facility has most definitely gone down hill since I moved my thinks I'm back in 2022. However, with the rate increases I expect my things to be safe. They wouldn't even call the cops. They said I had to because it was my things. Yes, I would need to write that my things were stolen, however, the break ins happened on THEIR PROPERTY. I have dealt with the most disrespectful staff. I asked for my months refund back since I only stayed 10 days into the month and was denied. I have things I will never get back nor can I replace and they could care less. There are homeless living in the units, drug deals going on constantly, and no one does anything to stop it. I would never recommend this place to anyone

Josh on 35th was super helpful and friendly with everything I needed. Super nice guy with a great…read moreattitude

DO NOT TRUST PUBLIC STORAGE!!!…read more Here are reasons why: 1: They will raise your rental space price at any given moment, 2x, 3x (my case: went from $65-70 a month to $210) and it will be at their leisure and does not matter how many times it is done during your rental (every month in some cases). 2: They will charge you a full months of service for even if your cancel on the 1st and or the 2nd of the month, on month to month rentals. 3: Customer Service is a .25/10 4: Location management has no true abilities to offer customer service satisfaction or ability to offer customer service satisfaction. 5: Call center representatives are: disrespectful, rude and have no true understanding of customer service. 6: Call Center Supervisors are unsympathetic, do not have any compassion, and truly do not care to satisfy the customers. In all, DO NOT TRUST PUBLIC STORAGE!!!! It will be your worst mistake.

The company I work for has had a unit here since it was originally a CubeSmart. Since we started…read morerenting the unit we have had 24 hr access and they accepted our FedEx deliveries. We have been reliable customers as we have been here for years and as we have grown we have moved to larger and larger units. As soon as we moved to the largest unit the ladies in the office who were previously very nice will no longer receive our FedEx deliveries but will instead go out of their way to refuse them and send them back or give us 24 hr access. It would seem they no longer value reliable customers. If this Extra Space Storage wants to improve their customer service these ladies should be fired.

Recently moved and needed to store some personal belongings. So many options, and you don't really…read moreknow if one is better than the other. Found Extra Space online and was filling out the form when Michelle called me. She walked me through the process, signing docs and sent me gate codes all within 10 minutes. I showed up to drop off some things and she greeted me when I arrived, showed me how the entry process worked and walked me to my unit. Was super impressed with the level of service from Michelle. I was able to pull my car into the secure facility, grab a dolly and move my things quickly and securely to my storage unit. I know there are a ton of "storage facilities", and prices are pretty similar. But for the level of service, I'd definitely recommend Extra Space. And ask for Michelle!

Ellie, Israel and John gave me an excellent customer service experience!! Fast friendly and easy!!…read moreMuch better than I had expected FIVE STARS!!

Too many storage facilities options to settle for this one. They raised my rental fee twice in one…read moreyear. The total increase amounted to $47. They charged me for the full month after I moved out which was $150 for a 5x10 unit. No one at the facility answers the phone and you always get voicemail. When I called corporate customer service to discuss an adjustment to the last bill they said there was nothing they could do because I had moved out and my account was closed. This is an unacceptable way to manage customer experience. Especially when there are so many other options.

Who would've thought a storage space could bring peace of mind?…read more Extra Space Storage truly delivered more than just square footage they created a place that feels reliable, safe, and surprisingly uplifting. Whether you're storing valuables, clearing out some space at home, or just trying to breathe a little easier this is the kind of place you hope for. The facility is clean, easy to access, and well-maintained. It's clear the team here takes pride in what they do. But the real highlight? Donavan. If you haven't had the chance to speak with him make the time. He's the kind of professional who brings clarity and warmth into every interaction. You'll walk away not only with what you need but feeling respected and understood. Even the other renters I came across were friendly, light-hearted, and easy to talk with. That speaks volumes about the kind of energy this location cultivates. It's not just a business, it's a space where good people store their things and carry on with peace of mind. Thank you to Donavan and the entire crew. You've created something simple yet powerful here. Much appreciation for your consistency, your kindness, and the calm this space have

Everything went well. I've been with Xtra Space off and on for about 20 years. They're facilities…read moreare clean, the support staff is professional and extremely helpful. This Jan, 2026, I got a notice my rent was going up quite a bit. I called and spoke with Lloyd about maybe not increasing it so much, and he went above and beyond and got my rent DECREASED significantly! My name for Lloyd is the magic man. How he did that was amazing. Hats off to Xtra Space for hiring such a capable and helpful person. Thanks again, Lloyd!

Great location. Great customer service. Overall 10/10. Would use again. Scott was a great help with…read moregetting me the storage. Super professional and honest.

If you're like me, you've moved crap from one storage place to another and most em are horrible. I…read moregotta say- when I walked in, I could tell this place was different. (Not scary.... It was clean... organized... etc.). The woman at the counter was a dream. The facility felt safe and everything is new. Glad I found it.

I was moving from the area and rented a 4x8 trailer for my move cross-country. Roger was very…read morehelpful and accommodating as my plans weren't confirmed on the date. If you need to rent anything, please see him for your needs.

Will never rent from U-Haul again. Advertising $20 van rentals and using the vehicle for less than…read moreone hour and getting charged $75+. Gas is Highway robbery. Very disappointing when you needed to move an object worth LESS than what U-Haul charges. Never again. Would rate zero if I could.