Back in August 2018 we bought some living room furniture from Conlins in Billings. We also bought…read moretheir 5 year furniture protection plan. Since we had never used the protection we went in today to see what our options were in terms of reclaiming the $120 we spent on the plan. Right off the bat they told us it had been 6 years. They made it sound like we should have been in there right after the plan expired. We were told they would honor the plan (reluctantly) but we had to make a minimum $500 purchase. Even though there were several people at their service counter, no one was real eager to help us. One guy said he would be with us after he finished with the customer he was working with. After wandering around the store a couple of times he finally came and helped us. We asked about manual recliners because all we seemed to see were powered recliners. He showed us a couple and was rather pushy about them. None of them really caught our eye. We asked about fabric options because what we saw really didn't catch our attention. We got the strong sense that that question annoyed him. In the end we left frustrated and unimpressed. I guess these guys get $120 in free money because after today I refuse to give them another dime if I can help it. There are other furniture stores in Billings that have better sales staff. Bottom line, I wouldn't recommend these guys to anyone. We have had some positive experiences with them in the past with some bedroom furniture. Unfortunately the sales person that helped us with those purchases has moved on.

We used to buy LaZBoy until we discovered the Flexsteel brand at Conlins -- the store has the BEST…read moreselection ever!!! I bought a mechanical Flexsteel recliner with lumbar support, sat in it for two days, and raced back to the store to buy the reclining loveseat and end tables. Went BACK and bought more tables and hallway furniture. High quality! The Flexsteel support is superior to anything I've ever purchased (back doesn't hurt anymore). Staff was so helpful from the multiple purchases all the way to the warehouse pickups (we didn't choose delivery). Our Sales Associate Keith Walker was an exceptional help for us, and Rachel called to walk through the entire order with us to make sure our pickup went smooth (since we went back 3 times). Overall, I am 100% satisfied in the quality and customer service -- and have officially transferred my furniture loyalty over to Conlins.

Not the biggest selection in town, but that is rather an advantage as customers are not overwhelmed…read moreby too much stuff. I always seem to find something cool whenever I go here, and the proprietors are nice and willing to give me a deal on items I purchase.

It's like being in your grandma's house. It doesn't look like it of course, it's not a home, but…read moreit has inventory that looks like it could be your grandmas. It's organized, far more so than other stores of its kind. Things are sorted by category, and labeled with prices that are both reasonable and expected. Some items are straight from old, classic diners (plates, salt and pepper shakers and creamers) and others are obviously from well-loved collections. It's the pictures though, from when color film first became mainstream along with old black and white photos where no one smiles, that's a little sad. Maybe the things in this shop belonged to those people, but it's still unfortunate that these unknown people have had their pictures tossed into a basket at an antique store for others to ogle dispassionately. That's weird. Broadwater is still a nicely organized shop with things you expect to find as well as things you don't. With new inventory rotating in, if you see something, don't wait, it may not be there.

Found the perfect sofa here. Sales gal friendly & personable. Price was very reasonable…read more. Delivery was the next day & was very professional, helpful & friendly. The guys even moved the old seating to the basement. Would definitely recommend.

We are an old retired couple living way out of town, who no longer have the money we used to have…read more Oh, do you like my pic? That's me, a wild old turkey. We should have gone here first. After almost every store in town we didn't expect to find anything the size or quality level we were looking for. No matter, Sydney showed us the Stressless things we can no longer afford and then sent us to the sale room in the back with a suggestion of what we might like. I did get to tell management what we thought of Sydney, but it bears repeating. She is a gem. There is it was, a medium sized, real leather covered, obviously well built sofa on sale at a price we could afford. They had it in stock with or without the sleeper option! The warehouse loaded us up, telling me what would be required to unpack and put the feet on. We are very happy and would buy more if we could. You never know... Some day we might go back for those recliners.

Prices are so incredibly high. Antique store high!! In fact, same type of items would be cheaper…read moreat an antique store. I believe in their cause, but am wondering if the prices were lower, maybe they could sell more, and in the long run make more money. Or are the bosses at the top just making money for themselves with higher salaries? I won't be donating there anymore. And many others in the community have said they won't be either.

I really wasn't expecting what I found in this thrift store. Some thrift stores will have items…read morestrewn about, seemingly with no, or at best little, organization. Sometimes it's a matter of available space and sometimes it's how the space is used. Only a very few I've visited can organize space to make it feel more department store than a thrift shop. GIA is a huge store, for what it is, with nearly everything you'd find in a department store. Clothes, of course, and shoes, sorted by size. Children's clothes and toys, Christmas decorations, books, CDs, vinyl, DVDs, kitchen utensils, lamps, appliances, furniture, and miscellaneous. They've done a good job using items donated to delineate the areas and although there's only one separate room it feels like at least three. The prices are reasonable, and from time-to-time GIA will have a sale of sorts where you can fill your cart for a flat price. All the items I saw were in good condition, worn, but not trashy. Gratitude in Action uses the money from the store for their mission of support for recovery and sober living and giving people in recovery a chance to be independent.

I went on a date and she told me about this place. It has a big selection. The owner said it has…read morebeen around for many years. I've only been a few times, but each time I find something. On e a good year I'll read 100 plus books, So big selections are great. And I like to walk into stores. I'm not big on online shopping. It just isn't the same experience.

The staff are always so helpful in making sure I find what I'm looking for, and the selection is…read moreexcellent and ever changing. There are always new books to look at and buy! Everything is sold for a very fair price.

Great shop with a remarkable selection of gift items. Got most of my Christmas gifts there because…read morethey were unique, well made and for the most part, reasonably priced.

Fantastic gift shop that has both Billings/Montana specific souvenirs and general gifts. We had a…read morelot of fun reading all of the different sayings on all the stickers, cards, towels, socks, etc. If we were local I would continue to come for all my gift needs.

Ds discount furniture is so awesome! My husband and I bought a couch from there a little while ago…read moreand we were very impressed! We chose the delivery option, which was really reasonable in price, and they delivered our couch brand new in the plastic! We just stopped in again today to pick out a recliner and once again had a wonderful experience! Definetly consider taking a look around Ds before you buy something brand new somewhere else.

The young man the waited on my mother was fantastic. She just moved to Billings the week before and…read morehad no bed. She bought one and he brought it over after he got off work that day so she would have something other then the couch to sleep on. Thank you so much and we will always shop her first when we need something..

Stores a great place for warhammer and cards no inflated prices, the service is amazing, and…read moreselection when it comes to to warhammer is better then everywhere in billing except the actual warhammer store.

I've been coming here for years now and again for MtG. I've always been treated great. The shop is…read moresuper clean and spacious and well lit. Selection is great. People are great. Singles are roughly market price typically.