I'm sad to give the salon three stars because I had a truly great experience. Unfortunately, my dip nails cracked within a day of getting them done. It's hard to see in the pictures but in addition to where the dip already chipped, there are actually cracks all throughout the dip on most nails. The positives, though! Amazing service, skilled technician, taking COVID seriously with sanitizer + masks + plastic guards/shields. Also my pedicure is still going strong. I would honestly give this place a second try (except I don't live nearby), it may have been a bad batch of dip powder or bad top coat, etc. read more

2Q Nails & Spa - Nail Salons Near Me - Elgin, Illinois

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Dropped my mom off here for a pedi and fill. They were great! Located right by Sam's Club. The parking lot is a bit of a mess, there's one way in and only one way out. They offer you a drink (soft drink or water) of your choice with a service. They did a great job on the pink and white fill and her pedi. Pedi was $30 (no gel) and fill for pink and white was $40. Average prices for this area. They take walk ins and appointments. It was clean inside. The staff was helpful and friendly. The restrooms inside were also stocked and clean. I would definitely come here again and recommend this nail salon! read more

HIGHLY RECOMMEND!! I have been to every nail salon in the area , and by far this is the best one. My technician took her time and did a wonderful job. Everything was spotless clean and everyone was incredibly nice. This is the only place ill get my nails done at from now on. If you are in the area, GO. New customers also get 20% off discount! read more

2Q Nails & Spa - Nail Salons Near Me - Elgin, Illinois

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I got my nails done here and the guy didn't know what he was doing. My whole nail was not covered and when I told him, he proceeded in painting the whole nail. Since he didn't fill the whole mail, it looked bad and then only painted the filled part. You can see by the pictures it looks like a 5 year old did my nails. I knew the moment he started it was going to be bad. After 3 days this is what my nails looked like. All chipped and cracked. He ruined my cuticles as well l. I've never experienced this bad of a job. I called and was texting the manager who wouldn't refund me. I couldn't go back in the next few weeks as I started a new job and then had my baby so I was told next time I could get a new set given I provided pictures of my nails. I called and the new manager was rude and refused to do my nails as I was promised. Anyone in customer service knows that you try to do your best to make your client happy. I would not recommend this place at all!!!!! Literally could have done a better job myself and they did not follow through with what was promised to me - new management or not!!!! read more

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I will NOT be back. I wish I read the negative reviews closer because I ended up in pain and wishing I had went somewhere else. I got a no chip manicure and he was so rough going over my cuticles with the electric filer! My cuticles are all cut up and very sore. I also got a polish change on my toes from a different guy and he pulled dirty files and tools from a random cart. I suggest you stay away. read more

I had a great experience! Very nice and friendly. Took their time to do what I wanted. Was very pleased! Mommy daughter day success. Thanks Ivy and the man who did my daughters nails. read more

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they did it again!!! 2 weeks ago, I went to a different nail salon in sleepy hollow and let me tell you, they sucked. I asked for no chip with a fixture on my pinky acrylic nail and messed everything up. the nail polish was removed all on its own (in less than 2 days and i went there 3 times just for them to fix the no chip polish. after that 3rd time I said forget it im going somewhere else and paying the extra 10+ dollars to get ny polish and nail fixed) and the acrylic they had to fix was like they wanted to fix it but did the worst job I've ever seen! THANK GOD I found this place, they fixed my nail along with a new NO CHIP NAIL POLISH. I HAVE FOUND MY GO TO NAIL SALON!!! and may I add that I live about 30 mins away from this nail salon and I DO NOT MIND to come down here and be happy with their work!!!! read more

2Q Nails & Spa - Nail Salons Near Me - Elgin, Illinois

Will never return!!! Horrible customer service and they hardly spoke English the entire first hour I was in the salon. The technician took almost a hour to remove my dip polish bc he was on his phone texting!! Then got mad bc I wouldn't let him keep drilling my real NAILS!!!! Now that I've left the salon the top coat is now coming up and peeling off!!! Like why did I select this salon; just bad luck!!!!!! Don't waste your time if you're going for a good dip job! The owner or manager was nice at the end but still doesn't make up for my overall experience. read more

2Q Nails & Spa - Thirty minutes after leaving the nail salon.. top coat looks a hot mess!! And I waited on it to dry in the salon!! - Nail Salons Near Me - Elgin, Illinois

My sister requested to come here so this was my first time experiencing the 2q nails and spa. I get my nails done religiously every 2-3 weeks so I understand the hard work that goes into this job so I never usually Yelp any nail Salons even if I am unsatisfied. BUT Unfortunately for the price I've paid I have to give an honest review. I got a no chip pedicure, a fill and no chip polish , which later changed to a dip, that I paid extra for. No problem I don't mind. My pedicure came out nice, nothing too special. T did a great job. I always ask the names of my techs so when I return I know who to go to especially if I like my nails. My nails however I felt was a big disappointment. I had originally began with a woman in front who told me she was the manager, didn't get her name. She started the fill in and filing down. The process was a little painful, But I didn't say anything I let her proceed. Then I was switched over to a man to finish the filing and painting. I wanted white tips for the French manicure look. His filing was also very rough. I still didn't say anything just wanted to get them done and out of there. When everything was done I quickly paid, left 25$ tip because there were three people working on me. And I balled my eyes out.. please tell me If this is 139$ worth of services? I also noticed I bled a little bit from the filing. See pictures attached. I will not return, ever. read more

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Thanks Brian did a fantastic job on my nails and toes gave me the March look I was looking for will be back again read more

2Q Nails & Spa - March 1 - Nail Salons Near Me - Elgin, Illinois

Very clean great sustainer service. Lori is very good at acrylics and very kind.. everyone went above and beyond to help me choose a color.

Service was friendly and the place was very clean, I felt safe even with Covid! Kevin and Ivy are great and stand by their work. Highly recommend them! read more

I called to make an appointment for my mom & myself. I selected the technician I wanted to see, for my mom I did not. Vicki did an amazing job on my nails as usual. I just started going here & couldn't be more happier to have found Vicki. My mom had gotten her nails done there once before & did not know the name of the tech, however when she saw her, we simply asked if she was available. Unfortunately she was not. Not an issue as we know we didn't have an appointment with her, we said okay & went along with our appointment. I've never been so disrespected/embarrassed in a professional business setting my entire life. There was an misunderstanding on the length and shape. Which we know this all happens time from time. As the client when this does occur it's our decision if we want to come back or not. Most of the times we bite out tongue out of respect. Nails grow back. However, the store manager Ty was working on my moms nails. He seemed to be in a rush. My mom has her natural nails & wanted a trim, she showed the length and Ty went 100 miles an hour trimming her nails shorter than the length she had requested. Cool, my mom glanced at me an shrugged. When it came to the shape there was a misunderstanding on the shaping of the nail, I pointed it out, but there's really nothing more to do since the nail is shorter than requested. Ty noticed, I'm assuming we weren't too pleased with his services and made it his sole responsibility to let us know how it was our fault, we were wrong, we were the villains. I tried to keep my composure, not once but over 25 times this man kept insisting his blame on us. To the point he started yelling at me. He told me not to return to this salon (mind you he's not the owner & is telling clients not to return) telling me "you people" bring your money and demand services. I was appalled he brought money into the equation, but isn't that how it works? We bring money & you provide the service we are paying for. Never was a service demanded, we were just slightly unsatisfied with the length & shape. That's all. Things got way out of hand because Ty couldn't just stay quiet & wanted to continue yelling & putting the blame on me. Mind you, we NEVER told him we were unsatisfied nor were we making it a big issue. My mom and I just looked at each other and shrugged, I guess that hurt Ty's ego and pride because he again kept blaming us. All I could say to him was- if he was not embarrassed for speaking to me in this manner in front of his other clients. Thankfully a client by the name of Shannon (thank you so much) came to my defense to let Ty know how out of line he was & disrespectful. She had been sitting behind us watching the entire situation & could no longer bite her tongue & of course he snapped back at her. Vicki my nail tech got up & hugged me in a form of an apology. Even after all the disrespect, when he finished my mom nails... YES we got up and payed for the services that were provided. Not once did he apologize. As we left I could see Ty still going at it with Shannon that came to my defense. I did speak with the store OWNER Kelly & she apologized on his behalf & said she was going to look further into the situation with Ty. I'm thankful she called me back & I was able to explain this situation & I hope no one else has to go through what I what I just did. It's such a shame they have someone like Ty with 0 customer service qualities to be the face of their salon. To everyone that was there last night 10/20. Sorry for what you had to witness and that it took away from your evening. read more

The no-chip pedicure I received was great. But the acrylic fill was painful and poorly done. The tech repeatedly filed way too deep over my cuticles causing pain and me having to pull my hand back multiple times. Then, I had two acrylic nails from a former appointment at a different salon that were coming loose, and I asked for them to be taken off and replaced with new tips. Instead of taking them off (because I knew they would fall off otherwise) the tech glued them back down and filled in the acrylic sloppily with lumps. I haven't even had my nails done for 2 weeks and have already had to go back once to fix one of the nails in question, and now the other just came loose. Can't say I will be coming back, too many mistakes in one visit. read more

I get French powder dip and this is the best I've ever had. I just happened upon this establishment accidentally and now I drive half an hour to and from there just to get my nails done. They don't chip, out growth is barely noticeable and the white and pink is completely separate and not blended between the colors. Highly recommend. read more

This nail salon is everything I'm looking for - it's new, spacious, and clean. It also offers dip, no chip, and acrylic options - it's been impossible finding nail salons that offer acrylic nails in the Elgin area. The quality of my mani pedi was also great. I knocked off a star because of the wait time. Despite having an appointment, the wait time was over 30 minutes before someone could get to me. At first, I figured they were understaffed due to COVID, but every walk-in was getting seated and told someone would be with them shortly. It was hard not to get frustrated. The woman next to me got tired of waiting and ended up leaving. I'm hoping it was a one off incident, so I only knocked off one star this time around. read more

Tonight was my first time having my nails done at 2Q Nails & Spa. From the time I arrived I was greeted by a lady that was very nice, The salon was very clean and very beautifully decorated and relaxing a atmosphere. My technicians name was Michelle, she was very nice and professional. I explain to her the issues that I have been having with dip polish that I had had done elsewhere. She recommended a different product of dip polish, I was very pleased with the outcome of my nails. I will for sure come back and make another appointment with Michelle. My over all experience was great! read more

2Q Nails & Spa - Nail polish - Nail Salons Near Me - Elgin, Illinois

I visited this nail salon recently and found it wonderful! Brand new, wide open and sparkling clean. The staff is friendly and knowledgeable. The salon is state of the art with built in vacuums in each station for the health of both patrons and workers. Covid regulations carefully followed. Temperature checks and masks. I will return for sure and I have sent one referral in already! read more

My first trip to a nail salon ever for a pedicure, and being a guy I was a little nervous that I would feel out of place. The staff was terrific, they made me feel so very comfortable. I've always abused my feet and could never reach comfortably to do a good job. I thought it was all about just nail trimming but how wrong I was. The whole experience was wonderful from my feet being pampered with massages to expert grooming. The massaging chair and music are also very nice. Highly recommended. I will include this treat for myself on a regular basis from now on. read more

Easy to get an appointment at the time I needed it and the place is very clean and sanitary. I had nice basic pedicure. I'll go back and try other services as well read more

I really thought I had found a new place to get my nails and toes done as many other places around Elgin weren't to great. The beginning of everything was going good until it was time for them to paint my toes that's when it took a left. I was asked where I was going which I'm assuming they thought I was a stripper because of the glow in the dark polish I chose (which I am not). When it was time for my manicure I asked for dip powder for my nails that matched the color of my toes because I heard dip was better than the gel polish. My toes were teal blue and all I wanted was a color to match. I never asked for a glow in the dark dip powder polish (which I don't even know if that exists) but they took it upon themselves to make me the joke of the day because they kept coming to grab the polish that was being used and taking it to each other laughing and talking amongst themselves and bringing it back. I was going to tell them that I think it is very rude and unprofessional the way they were acting because they were the ones that misunderstood what I was asking for and how I felt about them obviously talking about me pretty much in my face although I couldn't understand their language (why else would they keep coming to grab the polish that was being used on only MY nails) I politely sat there and let them finish paid for my services, tipped them but never returned. read more

Needed to get a pedicure ASAP and no other salon had openings. Well I went and the salon is super clean, new and AMAZING! Mr. Lee took excellent care of my and my piggies. Highly recommend! Super friendly and just overall great experience. Will def be going back and recommending to everyone I know! read more

The lady gave me a nice pedicure but under the new owners they use crappy off brand polish. My toes are chipped after a week. I'll be going else where. read more

Such a wonderful place!! My daughter and I went there for the first time today. Very nice people that made you feel comfortable right away. Couldn't have been more happy with the way our pedicures turned out. We will definitely be back soon. read more

2Q Nails & Spa - Beautiful sparkles - Nail Salons Near Me - Elgin, Illinois

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Been coming here for over a year but now there is a new manager and a new owner. I have been here waiting for almost 3 hours and then when I complained I was told that I should have made an appointment. That's the dumbest response I have ever heard considering that when I walked in I was asked if I had an appointment and I replied no. At that time they could have told me they were too busy but instead they had me take a seat. I was taken back for my pedicure where they left me sitting in water for 45 minutes only to have me sit and wait again for another 1 and 45 minutes. This is what happened when nail shops change owners and management. Garage!! I actually did like this place but they have now lost my business. read more

Took my daughters here last weekend for acrylics, mani and pedicures. Super friendly and clean. We will come back again.

I love this place !! Ivy & all the others are so sweet and are so understanding of specific things that you want. This is my new favorite place ! read more

I have lymphedema and the water being too hot can effect my legs,but they were happy to oblige.I had the lemon drop pedicure and it was amazing.All through the treatment they asked if I was comfortable because it does include a wax treatment to soften your skin.Making sure they allowed it to cool slightly before applying to my legs and feet.And even the next morning my feet still felt wonderful.Definitely going back.Highly recommended read more

Wonderful service. I got both a mani and pedi. Amazing. The lemon drop pedi was wonderful. You've got a customer for life. Highly recommend this place. read more

Number one this place is expensive but it's very nice very fancy I paid $50 for a full set of hombre nothing extra and one of my nails came out crooked the people there speaks very little English but they're nice. read more

Very nice salon with great ambiance! I've been here twice since they've opened, and have had wonderful experiences both times. The staff is friendly and accommodating. They take their time and are meticulous, which I absolutely love. They care and have pride in their work, and I've never felt they were rushing to get to their next customer. My nails have turned out phenomenally one both visits. I highly recommend!! read more

I have gone to 2Q nails three times. Twice I have taken my granddaughter to enjoy mani pedis with me. Kevin and Ivy I've been so helpful. They do a beautiful job. Don gave me a pedicure and as a bonus, he massaged my sore knees. He knew exactly where the sore spots were. He's a miracle worker. I agree with the reviewer's that the shop is so well appointed well equipped. 2Q Nails is on a great location- in the parking lot with Sam's and Portillo's. read more

I love how my no-chip manicure turned out. Ivy did such a nice job and was very friendly. The inside of the salon is really nice as well. I will definitely be a returning customer! read more

Tried out this new place on a recommendation of a friend and it was great! Had a pedicure and probably the best pedicure foot massage I've had in a long time! Beautiful and clean atmosphere and very friendly staff. Will be back! read more

This is a really clean and pretty nail salon, and the workers there are very nice and attentive. Had a great time getting an acrylic fill done by Kevin, he was super friendly. Also, it was a great deal getting 20% off for new customers. Would love to come back again! read more

Absolutely loved how much time and care Ivy and Lee put into my pedicure! They turned out amazing and I'll definitely be coming back to get manicures next time great service and super friendly employees. Will be recommending to my family and friends! read more

Most friendly and inviting nail place I've been to! My pedicure was very relaxing, and my no chip nails were done quickly and cleanly. They def pay attention to detail, which I really appreciate! I loved getting to know Ivy and Lee my first time there, they're so nice and did a wonderful job! read more