Diana Shirey is the best she has done many fit to Europe for us and very happy each time we…read moretravel as a family working on an Alaska cruise for family now she has handled this quickly and just what we wished for thank you Chrissy Wolter

I have worked with Dina Nichols, who is a real pro, works diligently for her clients, and is a…read morepleasure to work with. She is among the best travel agents I have worked with.

Excellent service. I once had an emergency china visa situation for one of my clients. The owner of…read moreEW personally drove up to LA , stood in line , got the visa and drove back and hand delivered the passport. I'm a lifetime customer!!

If you want to get scammed by Vi the owner, this is the place to come to for your travel needs. We…read morewanted to travel to Singapore, Malaysia, Bali, and Taiwan. He initially booked the whole trip with air fair and the touring itinerary that seemed to be fair pricings so we agreed to it....once we agreed to it he said, the price is now increased to $700 more and it was only one day later. Wasn't too happy but we proceeded anyways. Then the very next day we get another email from Vi, he tells us there is another increase in price roughly $400 for the both of us. His excuse was that we booked too soon he needed much more time in advance. By this time we are looking at our trip to be roughly $10,000 for flying coach too, not even business class. Extremely livid at this point! Well, on the touring company "Charming Holidays" website and the brochure he handed me and my wife it clearly is written they leave every Mon, Thurs, Sat. Furthermore, this is not what he initially informed us. If this is the case then why did you quoted us the prices and worked out the whole flying schedule and touring package, and the price with us? Be warned: Vi, his business style is to pressure you into giving him your passports so he can save your spot immediately and then he will charge you a lot more once he knows you are interested. As for doing the Visa you can do it yourself online. Don't let him scare you by saying it is very hard to do it yourself and there are frauds online. Make sure you go to the government website and save yourself $200 per person in comparison to what he charges you (which is outrageous). He has no people skills what so ever...always trying to rush you on the phone and hang up when the conversation has not ended. He will try to convince you to travel to somewhere else instead of the country you wanted to go to. This place deserve a "zero" star not even 1 star review.

Where do I even begin? I needed a visa to China in less than five business days, and Karina Davis…read moreand Express Travel Services made it happen -- with a day to spare!! I was simply amazed and left only to believe in magic (and yes, she's handled similar asks for business traveler friends of mine, too!). But what really stood out wasn't just the unbelievable result, it was the way the team at Express Travel Services handled everything along the way. Karina brought such professionalism, organization, and genuine care to what was honestly a very stressful situation for me. She and her network worked tirelessly to make what felt almost impossible seem seamless. Every detail was handled thoughtfully, and I always felt like I was in good hands with constant, personalized updates along the way. If they could deliver on a request this difficult, I have no doubt they can handle just about any travel or visa need you may have. Truly above and beyond service. Six out of five stars. Thank you again, Karina!

Worry free visa! Karina is awesome! Her customer service skills are exceptional. Super…read moreresponsive and always communicates each step of the process. If you need to be sure you will be ready to travel, call Karina. Thanks so much! Peter

We asked Michelle, the chief organizer at Just Escape Travel to create a 5 star trip to the UK for…read moretwo weeks to celebrate our granddaughters obtaining her Master's Degree. The itinerary Micehlle created for us for us was extremely detailed, including the best hotels throughout England and Scotland with private limos, drivers and guides. She obtained all of the necessary tickets for every attraction so we didn't have to worry about anything. She also partnered with a UK travel agency who checked in with us every day to see how our trip was going and reminded us of the next day events. It made us feel that Just Escape Travel really had our backs and was with us every day. Very professional and accomplished to make a trip exactly to our specifications. We really appreciated Michelle's very professional efforts to make our trip with our granddaughter very memorable. Thanks for everything Michelle! Frank A.

We started with a plan to go to Costa Rica and quickly found that, despite years of travel…read moreexperience, we didn't want to do the usual research and planning. A friend recommended Michelle at Just Escape after her family trip to Fiji. We told Michelle our interests and budget and she tailored a fantastic, and affordable, experience for us. Everything from flights, accommodation, adventure activities, and private transportation between each area we visited. Everything was easy and seamless. Best holiday in years. We highly recommend Michelle and plan to seek her help for future trips.

My 5 stars with Cindy was a result of just one (1) phone call. But after getting the run around…read morefor a bit from various travel agents, airlines etc. etc., I called Cindy . . .and she listened to me for about 40 seconds and then stopped me while I was in mid-ramble and she kindly said, "If I may interject, I don't issue flight tickets anymore but I can direct you to who you need to talk to." And that she did!! . . and so far I'm loving my new agent. But Cindy is straight and to the point; can listen to your sitch and quickly determine if she can get you what you need and if not, where to send you! Thank you Cindy!

I'm beyond grateful for reading a review on yelp about travel agent Cindy Newman and giving her a…read morecall. She made my life so incredibly easy planning our first trip to Italy. She did not over look one single detail. I expressed to her what we wanted to do and she helped me find the perfect tour and planned a dream trip for our family. Everything was planned so well. Every little detail was well covered and taken care of. Not one single complaint. The trip, the tours and all the accommodations exceeded all our expectations. I will forever be grateful to her for the attention to detail, the experience her knowledge and above all the genuine care Cindy Newman gave us. She definitely knows her craft and she's amazing at it. She was an absolute pleasure to work with. Looking forward to our next trip and planning it with the help of Cindy.

I had an extremely disappointing experience with this travel agency while applying for a China…read morevisa. I realized I needed my passport to come back to the US after a cruise so I contacted the owner and made an appointment for FedEx to pick up my passport while we were waiting in a Canada hotel. Unfortunately, the agency missed the scheduled FedEx pickup. After we begged the owner had an employee take my passport to a nearby FedEx location. What happened next was the most upsetting part of the experience. While we were in the process of paying the FedEx shipping charges, the owner told us that unless we paid an additional $80 for the employee to deliver the package to FedEx, he would not release it for shipping. Since my passport was urgently needed for international travel, I felt I had no real choice. This situation was stressful, unprofessional, and completely avoidable. We had originally planned to use this agency for future visa and travel services, but after this experience, we will never do business with them !

I went in to renew my China visa and it was the easiest experience I could have imagined!…read moreDefinitely way more straightforward (and noticeably cheaper) than any of the online services that populate Google, and the turnaround time was super fast. They double checked my visa application with me and sent me on my way, saying it would be ready for pick up in 2-3 weeks. 10 days later it was already good to go! Thanks for making a daunting seemingly daunting process so easy!

I have used Balboa Travel for several years and could not be happier with the experience. In our…read morecompany, we had a full time travel coordinator but we contracted with Balboa Travel for specific arrangements. Every time they were involved, and that included hundreds of transactions annually, they were amazing. As COO and CEO, I used Balboa Travel's VIP Team for all business and personal travel arrangements. My personal travel agent within the VIP Team has been and remains Melanie. She is absolutely amazing, any time of the day or night, on weekends, when I am on travel, or preparing to travel, she bends over backwards to be of assistance. She maintains my profile and all travel documents which streamlines travel arrangements. My wife and I will never use anyone but Melanie and the Balboa Travel VIP Team for our domestic and international travel needs! They are the very best!

Balboa Travel is the worst travel agent. They do nothing to help the underlining customer. Only…read moreinterested in the corporate customer and does nothing for the actual traveler. They do nothing to help the corporate employee traveling when in need. Lost luggage, because of their booking, never followed up on. Balboa did nothing, and it was their fault. They are not helpful on explaining bookings or with seats. They really do not care.

We were planning our honeymoon to Spain and knew what cities we wanted to visit but were…read moreoverwhelmed by all the planning. A friend suggested Purple Light, and Jonathan got on a Zoom call with us that helped is organize our thoughts and priorities. We discussed our budget and within a couple days he had drafted a detailed itinerary for us, listing just enough hotels that we felt we had options but not enough to overwhelm us again. After a few days we decided on hotels and he booked them for us. Then he helped us with a car service and flight suggestions within Spain which was really helpful. He really knew how to time our transportation, which was impressive. Soon before we departed he sent us travel guides for each city designed by Purple Light. Again, really helped us narrow down our excursions and restaurants. When we were actually on our trip I was surprised how hands on Jonathan was. Checking in with us daily to make sure we were OK. Replying quickly to questions we'd ask via email, even though we were 9 hours ahead of him. We loved every hotel he found for us and I can't imagine our trip going as well as it did without his help. And his services don't cost a dime, in case you didn't know!

Purple Light vacations goes above and beyond to make sure all goes well. They tailor your trip to…read moreyour specifications & needs, so the end result surpasses your expectation! There is no stress at all & just an incredibly relaxing adventure with them!