They are impossible to cancel! We had trouble canceling so we drove down a year and a half ago to…read morecancel and left thinking it was. Come to find out last month it was still being taken out. So we drive down and talk with the Manager Brett, who says I'm sorry I will email Corporate to get it canceled and ask for a refund all the way back. Then comes May 6 and we get charged again so we go back down. This time we speak to Assistant Manager Carsten, who again apologizes and immediately emails corporate and says we should hear back on Friday. Then today we get a text and email from corporate saying there was a miss and our monthly fee is being INCREASED! I am losing it, no matter how many times you call the corporate number you do not get called back or get in contact with a person to speak with. This is completely ridiculous. Do not get a membership unless you want it until you die.

I drive for Uber so I like the fact that there are many cobblestone auto spas all over the valley…read more It does a nice job and the car looks great when I'm done.

Can not seem to cancel my memberships. I am told to use the website and it creates a new account…read moreevery time I log in. No help menues or customer service contact info.

Don't waist your money, they don't properly maintain their equipment so it doesn't properly clean…read moreyour car. They will let it continue until they get enough complaints. This car wash coast me 34 bucks.

Came thru here after trip from SoCal to chandler for nephews high school graduation and needed to…read morewash all the az bugs off and this place did the job just fine. I only like t hand wash myself and it was clean fast and efficient fortunately wasn't too hot. I'll keep this place in mind d when rolling thru next time.

DON'T GO HERE! The machine hit and damaged my car, leaving…read morevisible cracks, and the staff handled it poorly from there. They refused to show me the security footage of the incident and just took my number, saying the owner would contact me which never happened. Accidents can happen, but the lack of transparency and follow-up is unacceptable. If something goes wrong here, don't expect them to take responsibility or help make it right. I would not trust this place with my vehicle EVER again.

A little wait time the day I visited but worth it. These guys were thorough before and after. Price…read moreis a great value. Be sure to tip if you can because they really take care of your car.

I was really looking for a place to vacuum out my car and found this car wash on yelp. It had…read morebetter reviews than some of the others closer to where I was. They had a self spray wash, self vacuum and drive through car wash option. I decided to use the drive through car wash basic that was $8. They started out with a prewash. They pre washed it more than other places I have been to in the past. I preceded to drive through the car wash. They did have two men that dried the cars off. I usually just dry that car myself. I liked that upgrade. I also asked for a vacuum cleaning coin. The coin was for 4 minutes so I suggest you have everything organized before putting the coin in. It came with my $8 car wash. I would give this location 5 stars but the vacuum cleaner suction was very weak. I think it would be a great value if the vacuum cleaners were stronger.

I went to Clean Freak for a car wash and had a great experience. The car wash itself did a really…read moregood job and my car came out looking clean and shiny. Special shoutout to Kevin for the excellent customer service. I accidentally left my credit card behind, and he was kind enough to call me to let me know they had it and would hold onto it until I could come back and pick it up. That level of thoughtfulness and honesty really stood out! Thank you, Kevin and happy birthday!

I made a special trip to the car wash because I had canceled my membership back in February and…read morewanted to make sure I was no longer being charged because I just received another charge on my credit card. This is the third time I have contacted this company to stop charging me.  The employee told me they could credit me for one month, but I explained that I wanted to verify my car wash package had been completely canceled. He kept repeating that they could credit me for one month. The issue, according to him, was that there were two cars on the plan and only one had been canceled. I asked him, "How can I cancel my plan and still have a car remaining on the plan?" He responded by saying both cars had to be canceled separately. I told him that made no sense because I canceled the entire membership in which both cars were on, not just one vehicle. At that point, a young employee interrupted the conversation and said, "You're just not listening to what he's saying." I told him I was listening and that he should stay out of the conversation because I wasn't speaking to him. I told him to fuck off, which I should not have said But his tone was so bad the words just came out. He then proceeded to tell me to "fuck off." After that, the gentleman I had originally been speaking with told me I needed to leave. I told him I've been listening to you, but you're not listening to me, Once again, he told me I need to leave now. This company operates in a very dishonest way, and I honestly don't think I've ever dealt with a business this dishonest and condescending. For the record, I originally canceled my membership because the quality of the car wash was poor.  I'm not sure this behavior by either employee is condoned by management but if they're ever wondering why their business is failing, they don't have to look too far.

Caitlin, my account was closed in February. I'm still receiving a bill from your company every…read moremonth as you can see from the photos the account was canceled in February. My last car wash was in January and to this day I still receive a bill. I'm sure nothing will be done to the employee that told me to fuck off, but if you work for me, he would no longer work for me. That being said it's not surprising. Your company would condone that type of behavior towards a customer.

This morning while driving someone dropped a 5 gallon bucket of paint in the road and I could not…read moreavoid running the paint over. I went to Clean Freak Car Wash and was hoping to be able to get the paint off. The assistant manager John was AMAZING!!! He went out of his way to come to my car and help me get the paint off. He got all of the paint off of paint on my car and the plastic part at the bottom of the car!!! I tried to give him money for his hard work and he wouldn't accept any. Another lady pulled in who had also hit the same paint spill and he cleaned her car too. What a nightmare and not what I had planned for the day, but John made it all work out and I was able to make all of my following appointments since I didn't have to spend hours scrubbing paint off my car. THANK YOU JOHN!!!!

I used to think a quick service car wash was a quick service car wash until I canceled quick quack…read moreand switched to superstar. The one thing I truly appreciate is a dry towel which is always available. Quick quack, constantly folds and reuses the towels they're always damp and leave streaks everywhere. Superstar does higher volume and stale manages to keep dry tails. I'm always in and out of this place absolutely love it.

Good automated car wash, cleans and dries well. Clerks main function is to sell you the membership…read more Free vacuums, air for tires, cloths for finishing up on the car. Prices are better if you buy the membership.

I received a free car wash coupon from a Cobblestone booth at a local festival and went in today to…read moreredeem it. When I scanned the coupon, the worker directing cars told me to pull forward and said if I wanted to upgrade it would be $4. I went inside to pay for the upgrade, but the employee at the counter told me the coupon had already been used. Since I had never used it before, I asked to speak with the manager. He said it was probably a mistake when they handed the coupons out at the festival, but told me I would have to pay $28 for the wash. The interaction felt very rude and dismissive, which was frustrating since the issue clearly wasn't my fault. After some back and forth, he finally agreed to let me upgrade for the $4, but he rudely grabbed the coupon out of my hand and said, "I better take this." The whole experience left a bad impression. To make matters worse, after all of that they didn't even give me the air freshener that I paid for. Overall, the wash itself was fine, but the customer service and how the situation was handled really took away from the experience.

We go to this car wash for two reasons. First, it's close to our home. It's located on the south…read moreeast corner of Queen Creek and Higley Road. Second, I love the fact that there are no metal rails that you have to drive your wheel in between. There's just a conveyor belt that you roll your vehicle on to. We like that they provide air fresheners, Interior dash wipes and small travel trash bags for our vehicle for free with our pass. They have free vacuums as well as compressed air. We always use the compressed air to blow out our Sideview mirrors and any cracks and crevices that we can't get a cloth too easily. We opted for the monthly pass. It gives us unlimited washes. We also like the fact that if ourcar is really dirty, we can go through the wash again. We feel it's decent quality for a good price. This location also offers car washing services where employees wash and dry your car for you, oil changes and diesel services.

I scheduled an appointment for a detail today but they did not show up, and they did not answer any…read moreof my texts or calls. In fact, they pushed my call to voicemail almost immediately. It seems like the other bad reviews were accurate in that they will ghost you, but I guess it depends on your luck - if you're one of the lucky ones that they'll show up to do a great job for as the other great reviews stated. This is certainly not the right way to do business. The only good thing is that you don't have to pay ahead of time in situations like this. Don't waste your time with this company as I did.

So happy to be writing this updated review! I got a call shortly after my negative experience from…read moreZach and he took full responsibility for his actions. And he didn't just say sorry and hang up. When I tell you he apologized it's because he sincerely took accountability and I could hear it in his voice that it was truly a heartfelt apology. And what I didn't expect is that he offered to make things right, in fact he asked if I would give him and his business a second chance, which you rarely hear from small business owners especially after receiving a customer complaint. I accepted and we made another appointment. Zach is a wonderful person, he did a great job on the wash and gave me advice on how to care for my car. Extremely satisfied with the customer service and his work, would definitely recommend!