Have been waiting for my mom to be transferred back to her SNF. First they said 5pm, 7 -7:30pm. And…read morenow at 8pm they told the nurse it will be another 45 minutes! Do they not take into consideration the patients or the patients family.

Idiots, coming from Anaheim didnt account for traffic and arrived at 11:20 for a 11:45 am appt in…read moreglendale. Came in and went straight to used the bathrooms!!!! Stupid!!! Then they said sorry we didnt know about the pick up time. So you drive to a location and not know when you are supposed to be there by? Stay away from this company, wouldn't even trust them with my loved one if they cant even be on time and know where they are going. Example of a business that needs to be shutdown.

I was in desperate need of a Wheelchair assessable van. I started off with a competitor, just to…read morewaste 7 weeks, as they could not get the vans Airbag problem resolved. After serious consideration, I cancelled my original purchase from their competitor and I started my search again and found Aero Mobility, Placed a call on 1/3/26 and spoke to Mr. Dale Hight and we discussed a van which I had found on Aero Mobility website, Dale was very helpful and upfront with me regarding the condition for the van (I live 107 miles away) and couldn't make it there before the Close of Business. Dale made my online purchase very easy and effortless. On 1/7/26, I received a call informing me that the van was being delivered that afternoon and for a 2008 vehicle, the car was in immaculate condition. I highly recommend Dale Hight and Aero Mobility for your adaptive vehicle needs.

I switched from UNHC to Alignment not only because the plan was better but they had a different…read moremedical goods supplier. I was,done with STANCE who would send me $900+ bills when my plan had an $800 max for durable goods. They said screw insurance it was a patients obligation. I wanted to hear from UHC that they had submitted the claims. They even sent me to collections. Switch to ALIGMENT and here comes AERO MOBILITY, no huge bills just we are waiting for the claim to be acted upon an no we would never send you a huge bill, the first one I got $130 for the ventilator and oxygen generator. Stance finally agreed insurance was real and I had reached the $800 max but I still heard from the bill collector for another month once per week then they stopped too. Want to avoid grief go with Alignment and Aero Mobility for your durable medical needs.

Thank you Care Med for the great service Helping us out at…read morethe last minute when my mom needed assistance you guys are great Special nod Eric for being so nice and reassuring with mom

I really appreciated Care med support and service. We were looking for a private transport late…read morenight as the hospital could not provide one for us. Care med was so accommodating and helpful. I spoke with Eric and he was extremely helpful & considerate of our needs. Thank you to their team for bring my loved one home!

I've been using Shuttle Med for a couple of years for a patient of mine. Very accommodating and the…read moredrivers are always professional and punctual.

For this review, fortunately I was not one that had a family member with this jerk off driver from…read moreshuttlemed. It is unfortunate, however, that anyone's family member had to be transported by this moron. While I was driving northbound on Harbor Boulevard at Union in Fullerton, traffic was merging into one lane. This douche bag comes speeding up from the right and tries to cram his van with less than 2 feet between the vehicle in front of me and the front end of my car. Traffic was only moving at about 10 to 15 mph but instead of relinquishing, he continued to force his van into my lane and at one point got within a couple of inches of the side of my vehicle. In order to avoid being hit, I had to move my vehicle more towards the center of the roadway because this idiot was not giving up. Finally, when traffic stopped and there was no place for him to go he had to continue further up the right lane and ended up forcing his vehicle in front of some other poor person because he needed to get over. I immediately found the number to shuttlemed and called them to let them know about this driver's road demeanor. While I was waiting to speak to someone he ultimately pulled into an office location at 1400 North Harbor Blvd. while I was on phone I managed to snap a couple of shots of the driver, his van, his license plate, and his vehicle ID number. He got out of his van and I told him that I thought he drove like crap and that I was getting one of his supervisors on the phone. You can see in the photo that I added that he was all thumbs up about it and couldn't care less. It was at this point I was completely shocked. He opened up the rear van doors and I could see that inside he was transporting someone in a wheelchair!!! It was at about this time the supervisor finally got on the phone and I explained the situation to him. He seemed as though he cared, however, he did seem a bit nonchalant about the whole event. He assured me that they would be looking into this incident and would be speaking with the driver about it. At the end of that call I did not get a good feeling that anything would happen. Prior to writing my review I read the other review left by someone else where it discussed the driver running a red light. It's apparent that shuttlemed is only interested in taking someone's money and trying to get someone from point A to point B whether it's safely or not. Unfortunately, on Yelp you have to click at least one star. If it was at all possible this company would get a -100 star review from me. IF YOU VALUE THE LIFE OF YOUR LOVED ONES YOU WILL NOT LET shuttlemed TRANSPORT THEM ANYWHERE!!!

From my dad: I was the first to ride in their new van. Very nice and very nice people. Very…read moreaccommodating!! Good pricing and just all around a real good experience. I give it 5 stars! We are in need of non emergency transport again, they are the only place we are going to call. First time we used this service they arrived at the hospital 20 minutes after being called! They had an extra wide wheel chair! We weren't sure they would have one.

Sent two emails, called once and left voice mail. After 72 hours, no response after three attempts…read more Good thing there were other transportation services to use. Maybe good service but could not get in contact. Appears to be poor customer service for a 24-hour service.

I want to take a moment to recognize Brian from Freedom Care Transportation. He has been picking me…read moreup since last year, after I had my stroke, and has been taking me to my dialysis appointments ever since. Over time, he hasn't just been a driver--he's been part of my journey. He has seen everything I've gone through and all that I've accomplished since then, and that makes his service even more meaningful to me. Brian is always on time, professional, and kind, but what truly stands out is his patience, compassion, and consistency. On days that aren't easy, having someone like him show up with a positive attitude really makes a difference. It's rare to find someone who genuinely cares about the people they're helping, but Brian does. I'm truly grateful for him and the role he's played in helping me get through this chapter of my life. Thank you, Brian, and thank you to Freedom Care Transportation for having such a dedicated and caring driver. Thank you, Brian.

They were able to accommodate a last minute request for the next day. The booking and payment…read moreprocess was very easy and I felt reassured. The driver was very professional and polite which helps in these situations.

Reasonable rates and extremely reliable. However, the best part of using PNR is the people. They…read moremake an uncomfortable situation bearable. The drivers care about their customers and help to ensure their safety and comfort. They don't treat you as just a revenue source. They show empathy and compassion. Hopefully at some point I will no longer need their services but until I do, I know I'll receive excellent service. Thank you Joseph & Joe.

Joe was great arranging the trip ahead of time and confirming the ride beforehand. Joseph, my…read moredriver, was so nice and courteous during the drive. I would definitely use this service again without a doubt!