Josh was great at Burt Brothers. Same day appointment for an oil change! Easy in and easy out…read more Also did a complimentary tire rotation!

Incredible service! So quick so nice so professional Will…read morealways go to Burt's! They give free Hot Wheel cars to the kids They love dogs and have treats too!

We love Mercer! They are local, trustworthy, reliable and always upfront with costs and timely. I…read moreappreciate them!!!

I had a miserable experience here years ago but went back in today for help after hitting a nail…read moreyesterday and busting a tire. Rafa and Bradley were AMAZING. I feel so lucky they were there and helped me quickly and affordably. Bradley was able to remove the small nail and patch the tire ... incredible ... and Rafa was all over letting me know the status and providing an easy experience for payment at check-out (I waited next door at the new coffee place called Urban Sailor - so convenient for working while waiting). Mercer has all sorts of hit and miss reviews here on Yelp, but I think management has completely turned over and had a 10+ experience today. I hope this place continues to give great service and recommend it now.

Great customer service. Greg got my Cars tires rotated lickedy split! Thank you. Took time to…read moreevaluate my tires, too.

I cannot recommend the Burt Brothers location on Rasmussen Rd. in Park City after an experience…read morethat went beyond poor customer service and became a serious safety issue. I arrived at 7:55 a.m. as the first customer for four new tires and an oil change and wasn't checked out until 10:23 a.m. I had just gotten off work at 7 a.m. and had mentioned this when scheduling and again when I arrived. I kept two of my old tires because they still had plenty of tread. Despite that, I was charged disposal fees for all four tires, and getting the incorrect charges refunded became an unnecessary hassle. But here's the part that really matters: I bought TWO brand-new ratchet straps and specifically asked Burt Brothers employees to secure the two tires I was keeping to the roof of my SUV. They used ONE strap to secure BOTH tires. After leaving the store, ONE OF THE TIRES FLEW OFF MY SUV AND INTO THE ROADWAY while I was driving. Thank God it didn't hit another vehicle or cause an accident. I was able to pull over and retrieve it, but a full-size tire flying into traffic could have caused a serious accident or injury. I immediately called the store and told Joe I needed to speak with a manager because a tire they had secured had just flown off my moving vehicle. I was told the manager was busy and couldn't be interrupted. I eventually spoke with manager Greg. While he apologized and said he'd speak with the employee, I felt he spent too much of the conversation shifting responsibility toward me rather than acknowledging the seriousness of what had happened. I specifically asked THEIR employees to secure the tires, provided TWO brand-new straps, and trusted that a professional tire shop would know how to safely secure them. Had I known otherwise, I would have done it myself. I spent nearly $700 and left dealing with an incorrect charge, poor customer service and, most importantly, a potentially dangerous safety failure. Mistakes happen. What matters is how a business responds when they do. When a customer calls to report that a tire your employee secured just flew off a moving vehicle, that should be treated as an urgent safety concern--not an inconvenience. I'm extremely thankful nobody was hurt. I won't be returning to this location.

I would give 6 stares if I could. The staff were incredible, they took care of my 2 destroyed tires…read morevery quickly. I will definitely be going back for my next set of tires.

So helpful - 2 cars repaired and very happy with the service and the expertise. And a very nice…read moregroup of people there

We took our Jeep in for an oil change before a big Yellowstone road trip and were told we had a…read moreburnt out coil and needed all new spark plugs, a $500 repair. We didn't have time to dig into it since we were leaving for our reservations, so we headed out anyway, a little uneasy about the backcountry. We had a week booked in Park City, so I looked up shops and found Snow Country Mobile Auto. Took the Jeep in Monday morning and had it back within the hour. Everything checked out fine, no burnt coil, no bad plugs. Saved us $480 and gave us real peace of mind for the rest of the trip. Honest, fast, and exactly what you want when you're far from home and can't afford car trouble. Just like with doctors, if something doesn't sound right, get a second opinion. Glad we did.

Good prices. Just a bunch of hardworking folks. Did a great job on fixing my AC. These guys are…read morebusy and sometimes takes better part of a week to get an appointment. Always my first call when O need work done

If I could give this place a 0 star review I would. Please avoid this place. The Latino man at the…read morecounter could not have been more dismissive and rude. I asked him if he carried an item and he said " it's upstairs on the right." After trying to find it without avail, I asked him TWICE again and he said" it's up there." Then I asked him if he could help me find it and his response was " no, we are closing soon. " Last I checked, people actually WORK while the store is open, not seemingly playing on the computer or on the phone. I get better service and attention at the local Home Depot. Aren't neighborhood stores supposed to be friendly. As much as I'd like to support Mom And Pop shops, I will NEVER come here and I suggest you don't either!

This place has it all. I needed a new serpentine belt and tensioner pulley and they had it! No…read moreissues at all, I even got a significant deal on my purchases. I definitely recommend giving this place a shot! Solid customer service.

We have to drive 6 hours round trip for Chemo appointments and were traveling through Heber when we…read morenoticed one of our tires was low. (Fortunately, we always allow extra time.) We went to the closest place (Les Schwab) and they were too busy to help - not to mention the lady was rude about it! So we went to Big O and they were able to help us right away and get us back on the road in time to make our appointment! They were incredibly helpful and nice! Thank you, Big O! You didn't know our circumstances, and helped us not be stressed out even more!!

They fit me in when they were really busy when I had a nail in my tire. Pricing was more than fair…read more They made a stressful situation much more manageable. Thanks Heber Big O.

Best in town! TJ's service is professional, and always friendly! And their pricing is very fair.read more

I travel back and forth from California to Utah a lot and it just so happened that I needed a new U…read moreJoint and an oil change. The folks at TJ's were able to fit me in during a very busy time here in Midway. They were also very honest with the work that needed to be done and they also came in at a cheaper price than most other places in the vicinity. Thanks guys! You've made a life long customer.

the service took forever and just seemed like something was not going as usual. then i saw this the…read morenext day! the undercarriage protector dangling on ground from last bolt. what else could have gone wrong? update - after contacting jiffy lube, they acknowledged the mistake, came up with a fix, offered a transmission service free and gave me 20%off of gear box service a total of 3 and saved me some cash. i am satisfied with service and will return again. well done good job taking responsibility and offering solutions. thanks to manager jeremy!

I stopped in at the Jiffy lube service center (3433) over in Heber due to one of my tires having a…read moreslow leak. It was stormy and cold but they didn't hesitate to greet me and ask what I needed. I explained the issue and less than 5 minutes later I was given my car without the leaky tire. The crew, Antonio, Jason, and Gary were awesome! I'll def be going back simply for their service! PS - they plugged the tire for free!