I wanted to get my wife something special for Valentines…read more High quality canvas My expectations were met and above and beyond Had my picture frame ready in no time "From start to finish, the customer service was phenomenal, and their team kept us informed every step of the way.

I've had my own PO Box here for 18 years, and the service has always been great. Every time I come…read morein, the owner greets me and says hi like he knows me. Always very welcoming whenever I stop by to pick up my mail.

Raj has been so helpful with me to set up a mailbox here. She's very thorough and patient…read moreexplaining all the steps. Thanks for all the help!

I unknowingly left my drivers license. They took the time to write and send via mail a postcard to…read moremy home address alerting me. When I came to pick up they declined repayment for stamp and card. Wonderful conscientious people. I will return for all may future business!!!

since UPS was being weird with their emails, I called in the morning to see if a package got…read moredelivered and the man working said no, which I half expected anyway. But what I didn't expect was how he called me back a couple hours later to let me know even though I didn't ask him to. Amazing service, I hope he has a good day everyday :].

5+ years as a customer with a mailbox. Always get my mail and packages. Had some issues in a…read morecouple other places. Kevin goes above and beyond helping customers. And, he's funny. Very nice person helped me a lot.

Feels odd to write a review for a giant corporation, but this spot has been notably friendly and…read morecompetent every time I've gone. I went there once because a machine was broken at a UPS store nearby, and they won me over almost immediately. Even when there's an issue, they're prompt about letting me know. My company gets various sales materials printed and they are very helpful and chipper every time. Especially good service for an acceptable price.

I came in a couple days ago to print something off my phone. Was unsure how to do it, but Jake…read morewalked me through it and I had my papers printed in no time. I really appreciate the help since I'm "technologically challenged". Great customer service!

Workers have always been nice and helpful here, the only negative thing I would have to write about…read moreis this store needs to hire more people. The times I've been here even during right when it opens there is a long line already. Every customers situation is different, but there are times in the past where you can be waiting in line for a while. I stopped coming here, due to the crowd. Overall, great workers every time I visited never had an issue. I go to Whole Foods now for my Amazon returns.

Just had a quick Amazon drop off! Plenty of parking in a great shopping center that can handle ALL…read moreyour needs. First Class customer service with a smile.Thank you Molly for getting me in & out & the survey to win an Amazon gift card.Great place to use for Holiday shipping.Not sure about their prices because I was not making a purchase.Store was clean & organized.

The same 2 girls still work here, still ignore and give attitude to female customers. Today the…read morereturn kiosks went out repeatedly and kept announcing to get an associate (loud enough for everyone to hear). No surprise the 2 girls ignored the issue even when I requested they reset the machines. They just continued to socialize and act like I was invisible. I eventually left without processing my return because these two childish girls are insufferable. How people like this keep a job is insane. P.s. In regard to the performative owner reply below. I have emailed several times and never have you addressed the issue.

This place is usually slammed & they overcharge on a lot of things like mailing packages and…read morepassport pictures. I'd rather take my business elsewhere.

As an almost daily customer, the Costa Mesa UPS Store on Harbor is consistently a positive…read moreexperience in all aspects; customer service, shipping, premium packaging, Amazon & other shopping returns and most importantly reliability. This UPS Store runs really efficiently and the staff is friendly and always ready to help with all of your variety of needs! :)

I am filing a complaint regarding an unjustified fee charged at one of your stores. After UPS…read morefailed to deliver my package and returned it without offering pickup options, the sender re-shipped it to a UPS Store so I could collect it after work. The store charged me $20 just to accept the package, despite the shipping already being fully paid. I have never experienced a carrier charging customers to pick up their own shipments. This fee is unreasonable and was not disclosed beforehand. I am requesting a refund of the $20 and clarification on why customers are charged to retrieve packages that UPS failed to deliver properly.

Quick, fast and friendly and conveniently located by my work!…read more Not only do they mail things they also have cute gifts and things!

I love the Mail Room so much. Everyone there is genuinely so nice and incredibly helpful--it always…read morefeels welcoming the second you walk in. They also have the best Jellycat selection I've ever seen, and what I really appreciate is that their prices are fair and not ridiculously overpriced like so many other places. It was always my go-to spot to find the perfect Jellycat, and I'm honestly really sad I don't live close anymore. Such a special place with great people and great vibes.

Great service! I was originally across the street at DHL to drop off a return and needed a bag to…read morepackage it in but the said they didn't sell any? When I arrived at The Shipping Center the man working the front was very kind and efficient, he found a box large enough for my return and even cut it to size so that it fit perfectly and wouldn't move around during transit.

Usually, I don't write reviews, but these guys deserve it! They provided excellent service with a…read morevery personalized approach. They helped me find the most suitable option and rates for the package I needed to ship. I definitely recommend them!

Met all expectations with live scan services. Fast and Friendly staff and attentive.read more

I love this place! I go here to drop off packages, utilize their notary services and more!…read more Everyone is so nice and helpful.