I recently had my SUV repaired here as a result of being rear ended in a minor car accident. I knew immediately that 323 Auto Collision was where I wanted my repairs done because of the excellent customer service and quality work they have provided both me and my husband in the past when we've gotten autobody work done to our cars. Elizabeth and Anthony are each consistently professional and kind. My car needed some minor work done this time .....I appreciate how Elizabeth kept me posted on the process and that my car was ready as promised in less than a week. They are excellent at communicating w/their customers and the work they do is A+! read more

Was involved in a hit and run and found 323 auto collision center through my insurance, they had a great team that was welcoming, they kept me updated and answered any questions I had! To top it off they had my car looking back to new highly recommended! read more

323 Auto Collision - Car damage before taking to 323 auto collision - Body Shops Near Me - Los Angeles, California

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After searching multiple body shops to repair my $100k 2023 Corvette that was involved in a fender bender, I found 323 Auto Collision. From the moment I arrived to get an estimate for repairs, Anthony treated me with respect and was super friendly and courteous. I trusted the body shop with my brand new corvette. They repaired it with original parts. It came out brand new again. The value was excellent! Thank you Anthony and 323 Auto Collision Center. Highly recommended. read more

323 Auto Collision - 2023 Chevrolet Corvette - Body Shops Near Me - Los Angeles, California

I took my car here cause someone had broken into the roof top and my key was dis programmed. Fortunately, they took care of my Q50 and the quality was amazing. They reprogrammed my key and works perfect now. Before taking my car here the back window wasn't on correctly and since They repaired the entire roof top, the back window was fixed correctly so that was also a 10/10. For what I paid honestly this was so worth it. I would definitely recommend this place to anyone who's considering a body shop. read more

I decided to select my own body shop for an insurance claim and found 323 Auto Collision Center by chance. When I walked in, I was greeted by Anthony who helped me throughout the process and I appreciate the open line of communication he had with me while my car was in the shop--keeping me updated on the status and he was able to give me an accurate timeline of what to expect. My car was repaired and looks brand new again! It was clean, quick, and thorough. If I have any need for body work in the future, there's no question that I'm going back to 323 Auto Collision Center, and I'd absolutely recommend their service to others. read more

After being in a car accident I was able to pick my own body shop to get my car repaired . Decided to bring my car here and was helped by Elizabeth who helped me by taking care of everything from the get-go and dealing with my insurance. Thanks to her I was able to not have to stress about one single thing , she was helpful , and made everything so easy , definitely recommend taking your car here because I know I definitely will if I ever need my car repaired again . read more

Best customer service. My 2020 Chevy Silverado was involved in a small fender bender & Anthony was able to repair the vehicle in under 2 weeks. The truck looks new again. He kept me updated with the process on the vehicle & his response time was quick. Will definitely be recommending folks here. read more

My car was parked and was involved in a hit and run situation. I went to this place and right away Pedro took care of me and told me not to worry and he will keep me updated. I was updated weekly about my vehicle and also fixed my front bumper that was damaged. They did an amazing job and my car looks brand new again. I am in love with my vehicle once again. The customer service was amazing and the fact that you get life warranty is amazing!!! He said if paint gets damaged or anything they will retouch. I am beyond happy with the services and excited to take my car out for a ride again! read more

323 Auto Collision - Before repairs - Body Shops Near Me - Los Angeles, California

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I would recommend this place to anybody when I say they did a wonderful job I mean just that. I was worry about leaving my car and the hands of strangers they communicate, and gave me a fair estimate I was so pleased I almost cried lol thank you 323 Auto collision center for fixing my car back to new read more

323 Auto Collision - Body Shops Near Me - Los Angeles, California

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Love the way they repaired my daughter's 2012 Hyundai Elantra Limited! I was referred by a friend of a friend to Chris at this shop in South Central LA and yes I will admit, I was worried about the outcome because of the unknown and because I wasn't familiar with their work. I dealt with Elizabeth, she's extremely professional and very friendly, she manages her jobs very well, kept me informed and responded to all my emails right away, I gave her my budget and she worked VERY hard to keep me happy and even though it went over budget a little, it was totally worth it! Elizabeth makes you feel comfortable and gives you options to save you money, that was a huge plus for me! They replaced operating parts and took the car to get an alignment. It's hard to find good, honest and economical shops, especially when you're paying cash and I will definitely recommend this place to my family and friends! I think they also do insurance work! read more

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323 Auto Collision Center did an exceptional job on my vehicle. Not only did they do a great job, they were prompt and returned my car pretty quick. Their level of professionalism is top notch. read more

My car was recently in the shop at 323 auto collision. Elizabeth and her staff were very friendly and professional they were able to provide help to get through this part of my accident. My friends and family and myself were all impressed with the work that was done on my vehicle. Elizabeth was even able to help me get a rental car from enterprise. I would strongly recommend this shop to anyone that needs a car repaired read more

323 Auto Collision made my car almost brand new. I was in a fairly major accident, much more damage than initially thought. Elizabeth made me feel calm and assured me all details would be taken are of and they definitely were. The mechanic Monrique went above and beyond what was needed and I'm so grateful to him and the staff. I cannot say enough great things about this shop and would highly recommend to anyone. In fact I already told several people about the shop and I just picked up two days ago. :). Can't thank you all enough. read more

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This place is a scam! Minor collision and I didn't get to see my car for over a month ... months later I found out why it took so long! They replace original parts of my car with after market parts. Don't go there! I put That on the dead homies ! SCAM ARTISTS!!!! read more

Just want to say that they've done an incredible work with my Honda Civic. My first reaction when I picked up the car was like "am I getting a brand new car". The staff were accommodating and hospitable. Elizabeth the owner or manager was outstanding. Carlos was also helpful when I needed a ride. Kathryn her staff who checked out the car was also excellent. They kept me in the loop through the entire process. I would absolutely recommend them to any of my friends. Shoutout to my friend Sarai who gave me this referral. read more

323 Auto Collision - See the difference. Kudos to 323 Collision!!!! - Body Shops Near Me - Los Angeles, California

They are into forging checks. They never did repairs to my car because I was still deciding where I was going to actually get car fixed. It was for a simple estimate. However my insurance company cut them a check and they cashed it without even doing repairs. And had the nerve to be rude about it. So I will make sure to tell my family and friends how shiesty they are. Do not do business with them. read more

323 Auto Collision does awesome work the best place to take you car for repairs. They are very friendly and go the extra mile to make sure everything is done right. I dealt with Elizabeth, she's extremely professional and very friendly, she manages her jobs very well, kept t me informed and responded to all my calls right away. read more

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I want to thank the guys at 323 Auto collision for providing great service to me while I was going thru the inconvenience of dealing with a car accident, first of all Chris was like an angel sent when he was at the right place and time the day of my incident. It was early in the AM around 7:15am as I was on my way to work. He was very helpful to me as I was upset and stressing about not being able to drive my car to get to work. A job that I had just been there a month. He and Elizabeth and Katherine were very comforting by ensuring me that they could help me and that they work with many insurance companies. And that's a long as they had my car they would provide me with a rental, so that I could make it to work. As promised they did provide me with another vehicle that same morning and after my car getting towed to their facility and paperwork filled I was on my way to work. My car did take a little longer than it should to get fixed but, it's all good so far. Hence the 4 stars. Other than that I do recommend this place for any repairs that you might need. I picked it up today and it was looking great and shiny clean. Thank you guys! BTW they did give me a lifetime guarantee on all the work they did. read more

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Love This Place! People are good. Business is well ran. Lifetime Warranty On All Repairs. Complete Makeover On my vehicle, very good price. They were quick to answer my calls. Repairs were done in a ONE WEEK, when other places were quoting me 2.5 to 3 weeks. They picked the car my work, the rental vehicle was already in place. These people really go above and beyond. They deserve everyone's business. I am completely satisfied. read more

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This place is awesome! I was involved in a collision and friend recommended me here and they where very courteous and helpful ...I didnt no what to do because I have children and didnt know how I was going to get around , so they provided me a rental till my car was finished... recommended this place to everyone I know! thank you guys so much!!! read more

Save your time and money and DONT do business with this place! they are liars & thieves. They claim to want to help people but in reality screw them. Last Thursday they conveniently showed up at an accident scene at the same time as the police departments towing truck showed up. 323 Collison center stated and gave us an invoice indicating they would charge $250 for a tow and an inspection. Since our vehicle is insured only with liability on Monday we went to pick it up and we were handed a $1,280 invoice. When the invoice was questioned they stated it was for additional charges they had which we were never made aware of. We were told to pay the $1280 or we weren't getting the vehicle back. We went to the bank to withdrawal the $ needed ( since the ATM machines conveniently didn't work) and when we returned they acted like they did us a favor and removed their hidden $175 administrative fee! As we were leaving we were told the only reason they picked up our vehicle was because they thought it was fully covered had they known it was only liability they never would have offered to pick it up. Not only are they screwing people apparently they are screwing insurance companies as well!!! Side note: AAA towed my vehicle home. The driver kindly informed us 323 collision center is doing this to as many people as they can. Be careful and take your business else were read more

Love this this, had my first accident n Elizabeth was able to help me repair my car and deal with the insurance. Best place ever!

*** SHADY AUTO BODY SHOP *** Dont believe the 5-Star reviews. They are clearly all fake. Read the 1-Star reviews for the truth and you will see a common theme. This company is Shady at best! It is a business built on Bait-n-Switch marketing, followed up with Lie-Cheat-Steal customer service. They make claims to lure you in, then they don't follow through. When you try to pin them down on it they give you excuses and assure you it will be finished in 2 days again and again and again. After my initial meeting with Elizabeth, I never saw her or spoke to her again. She was conveniently out of the office or away from her desk on every attempt for over 4 weeks. I was left with only Catherine the receptionist, who would pretend she couldn't hear you mid-sentence and then hangup. I was in a minor accident in my brand new 2016 Hyundai, less than 2 months old wth a lot of superficial damage to the passenger side of my car. 5 minutes later a guy named Mike from 323 Auto shows up at the scene and starts making promises. He tells me 323 will wave my $500 deductible and get me a rental car for 1 week. He claimed it would take 2-3 weeks to fix the car. The claims adjuster said 15 days to fix it. It ended up taking over 30 days to do the work. At their offices, Elizabeth gave Mike cred by coming thru with the car rental. When I told her he waved the $500 deductible she did not dispute it and said, "oh, OK if that's what he said". But, when I went to pick up my car they charged me the deductible after all. The work was sub-par with broken parts, incomplete body work, pooled paint, weather stripping improperly installed and something rattling in my dashboard that will drive me insane if I can't find what it is. When I picked up the car 4 weeks later, it smelled like a dirty mechanic covered in old grease, and body odor. The upholstery was covered in dust from sanded paint and bondo. The car had to be completely cleaned and shampooed at my expense. I don't dare take the car back to them, even though they guarantee their work for life, for fear that they'll keep it several weeks looking for the rattling and then return it to me with another problem, claim it was not a result of their repairs and charge me for the work. THAT IS HOW THIS SCAM WORKS. So I'm stuck with the cost of fixing a rattling dash, poorly installed parts and complete detailing on my 3 month old car. What a nightmare. read more

RUN RUN RUN! (Check google for the REAL REVIEWS) This place was a TOTAL SCAM. I got into a minor accident, and this tow truck comes up after everything was taken care of with me and the other person just as I was getting ready to leave. They tell me "Here's my card, and here's the shop we work with...(323 Auto Collision Center)" "We don't charge for the tow and can even take care of your deductible, we work with your insurance company *hands me a card that has a list of insurers they work with" As this was my first accident I agree, have them tow me to the shop, call my insurance company once there and they were NOT certified with State Farm. The guy who towed me tells me to sign this carbon copy receipt "JUST for record that they actually towed my car...and they'll fill in the VIN number and description" I say okay and sign (there were no charges on the paper nothing just empty spaces for my car details and my signature at the bottom) he goes to fill out the details and I wait for my copy. I tell the woman in the front "Actually I'm taking my car to a certified shop closer to home" They tell me no problem and I sign the release paper to get my keys back (THE ONLY PAPER THAT I SIGNED for the actual body shop) and they tell me "Great thank you, you'll get your keys once your insurance company pays for the Tow" Me: "I thought it was free?" Her: "Yeah for customers" Me:"Okay no problem, I'm covered for tow"... Cut to 4 HOURS LATER to my insurance company calling me to ask who this place is and why they were charging over $700 for a tow. I was shocked! I asked to see the receipt for the tow and she shows me the carbon copy I signed with charges written in AFTER I signed showing over $375 for a 3-mile tow and the rest were "administrative fees" Mind you besides the tow that they scammed me into signing, I never signed any papers agreeing to any Administrative fees and they refused to show me the details of their charges stating "Your not paying it, your insurance company is so they can send you a copy of our invoice after they pay" THEN this woman apologizes to me, and says "let me get you and Uber home while we figure this out, free of charge, least I can do since you've been here all day" And cut to weeks after my car gets to the proper shop and the settlement is done, I get a copy of the invoice showing she charged for the Uber, and made up fees, with no signature approval of mine NOTHING. I honestly should have just called the police for them holding me hostage.They gave me the release papers and had no reason to legally charge me or to keep me there. I was there with my car for 5 minutes and told them I wanted to go elsewhere and they got just under $800 from my insurance company for nothing. RUN FROM THIS PLACE and tell all your friends and family to RUN too! They are under critical review of the Better Business Bureau (BBB) and will soon be getting sued. (BTW..The tow company didn't even work with them, they said they were just an outside vendor that brings 323 Auto Collision Center cars and go by the name "Approved roadside assistance") read more

I was so stressed out when my brand new car was hit because I didn't know where to take it. Luckily my co worker referred me too 323 Auto Collision. I called and Liz made everything so easy! She walked me through the process of getting my car repaired and assured me that they would only use Toyota parts to fix my car. They picked up my car and dropped it off 3 days later (repairs where suppose to take a week but they finished it faster than that). Not only did they fix it but they made it look better than ever with an awesome detail! read more

Don't even think about it! Such a bad place and bad experience they make you sing blank towing paper because they say its "free" but isn't they charge me 325 plus 125 administraron fee plus 300 of storage for 1 1/2 day! Very rude staff! read more