Sky Zone Dulles - AVOID…read more 1 Star Don't make my mistake. I bought tickets in mid-December for January 10th. Got my kids excited for weeks. Drove 45 minutes on a Saturday morning. The location is still under construction--not even close to opening. No email warning. No phone call. No notice of any kind. They were happy to take my money for a facility that didn't exist. The young attendant on site promised a refund. That was two weeks ago. I've contacted Sky Zone 6-7 times since then through their website and customer service line. Not one response. Not even an automated reply. So now I'm out out my Saturday, and watching my kids ask when we're going to the trampoline place I promised them. This isn't poor customer service. This is contempt for customers. Sky Zone sold tickets they knew they couldn't honor, then ghosted the people they took money from. If this is how they run their business before they open, imagine what happens when something goes wrong after. Save yourself the trouble. Find literally anywhere else to take your kids. Update: If Sky Zone responds and makes this right, I'll update this review. But I'm not holding my breath.

My daughter really wanted to go to a trampoline park, so we gave Sky Zone a try. She definitely…read morehad fun on what was available, but there were a lot of things that were questionable to just plain bad. First, the price is ridiculous. $25 for an hour and half is just way too much for what is there. Staff ranged from disinterested to disappearing. There was no one supervising. Eventually I did see one staff member who wandered over to the basketball hops and began shooting baskets. Then there were the arcade crew who came in and started moving cubbies full of patron's belongings and moving the arcade machines while kids were running around, and left tools and dollies just sitting around. As for the equipment, whats there was fine- a climbing wall and foam pit, a ninja warrior style obstacle course, some basketball hoops, a soccer field and a trampoline area. If you look through past photos, you will various climbing equipment and a ropes course. The ropes course is gone entirely. The climbing equipment is gone, but they left the foam mats on the floor as a massive tripping hazard. The wipe out machine was non operational. The dodge ball courts were half taken apart. And the soccer field had a massive hole in the drywall right next to the field. Between the price, the lack of safety, the lack of attractions and the lack of staff who actually cared, I will not be back. I would be shocked if they stay in business much longer.

Good activity for kids to blow off some steam with multiple trampolines where kids can race across,…read moredo tricks, and play. They have a sectioned off dodge ball area, basketball area, and diving board-esque area. They had a number of birthday parties going and I could see this being a good activity especially on quieter days or if you rented out the place. We went on a Saturday evening and it was chaotic to say the least and at times I worried for other kids out there (we kept our 5 year old close). Since areas were not sectioned off by age, it was a bit of a free for all with older kids chasing each other and bouncing each other or doing flips without always being mindful of their surroundings. While a lot of the kids seemed to be having a great time, we did see a few younger kids get hurt. Again, this can be a good activity as long as you are mindful of the timing, able to navigate the chaos during the busier times, and are mindful of surroundings.

This place is awful. I came with my 3 yr old for a birthday party, only one person working the…read moredesk. Line was almost out the door. Absolutely ridiculous. We got there at 12:10 and didn't get past the front until after 12:30. Try doing that with a hungry 3 year old. Awful. Do not come here.

ZavaZone is the perfect place to let (older) kids loose and burn some energy during the weekends…read more My daughter is more on the timid side when it comes to large indoor gym spaces, but there were so many activities she was able to pick and choose according to her comfort level. From high ropes courses, to ninja warrior battles, giant slide, parkour, trampoline dodgeball, and battle beam there is lots of things to do. While this place is not the newest, it was very clean and well staffed. Make sure to get dippin' dots as a treat on your way out. We would definitely come back!

I brought my sons here hoping for a fun afternoon to burn off some energy. At first glance, Zava…read moreZone looks decent with the usual mix of trampolines, ropes courses, and climbing walls. However, within minutes, it became clear that this facility is dangerously understaffed and falling apart. My biggest concern is safety. The few staff members present were completely checked out. Instead of monitoring the equipment, they were grouped together looking at their phones. This was terrifyingly apparent on the high ropes course. I watched a young boy climb a set of pillars nearly 15 feet in the air before the attendant finally looked up from her phone to intervene. In an environment like this, that level of negligence is unacceptable. The facility itself looks ok at first glance but is in disrepair. Large strips of rubber were falling off the warped wall, and the general maintenance is appalling. I've attached a photo of the stairs where the lighting fixtures have been ripped out, leaving exposed wiring hanging open right where kids are walking. Between the distracted staff and the crumbling infrastructure, this place is a liability. It feels unsafe and frankly needs to be shut down before a child gets seriously hurt. We will not be returning.

The best place in Ashburn for younger kids IMO, and you don't have to chase your kids all day…read morebecause it's not in an enormous warehouse...

Definitely a cheap kids play place. If coming here don't expect much. The owners runs off…read morefrequently. It's a one man ship so there is practically no one ever running the front. I had several parents come in and ask me where the lady was and she was missing for like 15-20 minutes. Their are signs plastered everywhere on the walls , making the place look like a trash can. The biggest disappointment is she picks and chooses who can bring outside food in and eat. I was told I couldn't eat and had to eat outside with my kids on the curb after we have been coming here for years on and off. However I witness a whole tea party with several people eating and drinking at the tables and she allowed it. It's a whole broken system. Of course the kids like coming here because they can run around and go crazy with practically no rules, but as a parent I don't recommend this place.

I had a FANTASTIC time hosting my son's third birthday here and our guests had kids ranging from 1…read moreto 8 and they all had fun. The staff did a great job helping with the party and my son had an absolute blast. Thank you for the wonderful birthday memory, Hyper Kidz!

I've been coming for a few years but have recently stayed away given the large crowds. I went…read moreyesterday and was surprised of the new renovations which were in much need because the place was going downhill. Nonetheless, I was pleasantly surprised by the upgrades! The facility was clean and the new staff was kind. There was someone constantly cleaning and monitoring the play areas. We went at 9am on Sunday and we beat the crowds! By the time we left (10:45am) it was busy but not too overcrowded. I have toddlers so the early morning was perfect for us before the bugger kids arrived. My kids had a blast!

Been going here for a year or so for our daughter who has a mild OT related delay. We are Kaiser…read moremembers, and both us parents are in healthcare. I think they do a really good job. They are attentive, are service oriented- have been able to accommodate our challenging schedule needs. Therapists are all very energetic and enthusiastic, and our kid loves coming here. Facilities seem great. Front desk staff are very attentive and kind. Being in healthcare I have to say they are doing an amazing job. There are so many limitations and restrictions and things that get in the way of a patient and getting what they need. Kinda refreshing that this place does what it is supposed to do and they make it seem effortless. -jm

Have been going here for years and can't say enough great things about everyone here, from the…read moredirector to the therapists to the admin staff. It feels like a family here. The therapists are fun, engaging, and knowledgeable and the gym has many fun activities that my son enjoys. Everyone really cares, here, and parents are involved in the process. We've seen OT, PT, and speech and have been happy with all of our providers over the years. Actually cried when we just said goodbye. Highly recommend!

Unsafe. Bad service. We paid for summer classes. No teacher showed up july and august. They never…read moretold parents. We show up and they promise teacher next week. Next week no teacher. They do not return phone calls. Will not refund my money. Bathroom lights were out for weeks. Kids had to go into pitch black bathroom. Will not answer phone or return calls.

Horrible!!!!!! Go somewhere else. The management doesn't know what they are doing and just lie…read moreevery week. My 3 year old is in a class that is supposed to be 6:1. There have never been less than 9 kids in the class and I've complained over and over again. Every week I'm told they are working on it. Tonight there were 10 kids, one boy with special needs and 1 coach. Of course, my daughter got hurt. It was bound to happen to someone. They won't give me my money back. My 6yr old is also in a class where the coach is late every week, so I'm paying for an hour each week and getting 50 minutes each week. This place is a joke. Too bad because my girls love gymnastics. Time to look elsewhere.

Really great customer service. They've been responsive to emails and available for questions. The…read morecoaches are great with kids and seem eager to help them develop their skills and grow.

First, I just want to note that my daughter started gymnastics in NoVA at age 2. She's 9 now. So I…read morehave some experience with gyms in the area (she's attended three). My biggest priority with any gym is safety, for obvious reasons. There is a gym in NoVA where the owner had to step down because of allegations of SA and yet his wife still runs the gym. I would encourage you to research the gym where your child attends and make sure there is no history of improper conduct. Gym America is a safe place for my daughter. That is the top reason why I love it. Of course, even with background checks, you never know, so I regularly check in with my daughter to see how she feels. And she loves Gym America and her coaches. The next reason I love Gym America is because they have responsive customer service. When I returned to the area after living abroad, I emailed a few gyms, and one of the big gyms in the area never even returned my email. Laura, the owner at Gym America, responded the same day. My daughter is now a Level 4 gymnast. One of the things I didn't know until the last few years is that there are two competitive tracks: Xcel and JO. Some of the gyms in the area don't offer JO, which is another reason I chose Gym America. My daughter spends 15 hours a week at the gym and loves it. I think that speaks for itself. If you are reading through these reviews, you might want to weigh one like mine a little more seriously, compared to people who have only spent a small amount of time at the gym. I've had a lot of opportunity to see what the gym is actually like. I'm not saying it's perfect, but I am saying that 1) my daughter has been safe here and 2) that her skills have improved *substantially* since she started here a year and a half ago.

What a great and family thing to take your entire family to have some great fun. Excellent fun for…read morethe whole family. Your family's going to love this place...

GameTruck Howard County elevated our outdoor movie festival night to the next level! Erik and Dana…read morewere a joy to work with and made booking a breeze. We have run our outdoor movie festival for 8 years and working with GameTruck Howard County was a definite pleasure. Our movie festival attendees were thrilled with the video game truck and foam party. The attendants supplied by GameTruck managed everything, from the lines to play video games in the truck, to making sure every last child was safe and enjoying the foam party. Having never hosted either a video game truck or foam party before, Erik and Dana were incredibly receptive and quick to answer our questions. Highly recommend as a GREAT and trusted entertainment business in the Maryland/DMV area!

I enrolled my two kids here around August 2025 and my original experience was a little iffy, but…read morethey've definitely found their footing now. as an established business in a new area/building, I know there were a few things that needed to be ironed out. I heard a lot of mixed reviews originally, but I am so glad my kids stayed and stuck with this place. their teachers have really proved to be so patient and shown the care and consideration they have towards the young ones. my son loves gymnastics, but he's 3 and not the best listener. they have some established gymnasts as their teachers and they have been a delight to work with. my daughter, 9, has also very much enjoyed her time here & has made fantastic progress! highly recommend this facility for your children to really grow and learn! big shout-out to Kayla, Erin, Grey, Jada & Ari (I hope I spelled their names right) !

We only came for one class and decided it wasn't as nice as the other place we used to go to. The…read morewaiting area is nice and bright which is nice. But while we were there during our first time, we saw a couple of things that we weren't too fond of. A couple of kids at different times came out to the waiting area crying because they got hurt. The coaches would basically try to shift blame to the kid saying they didn't do anything wrong and that sometimes kids get hurt and that the girls were fine. Felt like they were just deflecting. The coaches for my daughter's class were sitting down for part of the session on mats and wearing house slippers and hoodies while giving directions on what the children should be doing. Sees like they should be more engaged with the kids during warm up and dress more appropriately. Also, while we were waiting, we saw numerous older girls go into the girl's bathroom and they were all being loud and calling people on their cell phones and playing either TikTok videos or YouTube videos. We could hear them in the waiting area. No staff cared or came to tell the girls to stop playing around. I would have felt bad if my 6 year old daughter had to use the bathroom and go in there with them. In the end, we signed our daughter up to try it but we weren't satisfied with what we saw after one visit. We will be going back to the other gymnastics place that seems better even though it is further from our house.