I previously had a horrible experience with another flooring contractor (completely unrelated to…read morethis company), which made me very nervous about going through the process again. The flooring from that past job began breaking, even bowing at one point, and when concerns were raised, the contractor brushed it off and said to give it time to settle. It never improved and now just creaks, but we eventually gave up on trying to fix it. Overall, it was a nightmare experience. Because of that, I was extremely cautious when choosing new flooring this time around. I asked a lot of questions, sometimes more than once, to help ease my nerves. Jacob was the one who helped me, and he was so patient and helpful. He was very down to earth, explained everything in layman's terms, and spoke to me like a friend rather than talking down to me. In an industry that is primarily male, I've often felt dismissed or spoken down to, which can be incredibly frustrating. Jacob treated me with respect and like a person, which I truly appreciated. Jacob also helped me choose the flooring, and the process was surprisingly easy. I told him I wanted a light-colored floor, and he selected three options that closely matched what I had in mind. It was such a relief not to sift through endless samples, which can be very overwhelming. I was able to make a decision quickly, and the end result was perfect. I absolutely love how it turned out.

Zero salesmanship or problem solving skills. Worker hates his life and sees people as 1 time…read moreclients. Kindness goes a long way to a successful relationship and the tone of the man that I tried to get hardwood floor from was harsh, unhelpful, and unwarranted. Zero stars for customer service. If you're looking for a company that cares, this one instantly gave me a red flag. Stay away!

I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

Jack was really knowledgeable and went above and beyond for us. We had a tight timeline due to us…read moremoving and Jack really came thru for us! The installers were friendly and did a great job! I would highly recommend this business for your flooring needs.

Alex was responsive, transparent, and never tried to upsell me on things I didn't need. His quote…read morecame in very competitive against three other bids I received, yet the quality of the materials and workmanship has been nothing short of outstanding. Installation kicked off right on schedule. Alex's crews showed up early each morning with smiles, set clear expectations for the day, and--my favorite part--left the site spotless every evening. No sawdust trails, no empty coffee cups, just tidy floors ready for the next day's work. The installers were polite and happy to answer my many questions about care and maintenance. A special shout-out to the team member who tackled the staircase: the precision on each tread and riser is next-level. Friends keep asking if the stairs were custom-built! The new baseboards tie everything together with crisp, clean lines that make the room feel finished and elevated. Bottom line: if you're hunting for competitive pricing without sacrificing craftsmanship or communication, call Aesthetic Flooring. I'm beyond thrilled with the transformation and can't stop staring at my beautiful new floors. I've added a few photos of the project in progress so you can see the crew's attention to detail for yourself. Highly, highly recommend!

Edit to add: After seeing my review, Alex reached out and apologized, and assured me that he and…read morehis team will fix the sinking board. I am glad this ended on a good note, since other than the communication issue, the floors look amazing, and his team worked hard and quickly. His team did leave floor finish stains on the baseboards and my kitchen quartz counter walls, so heads up, don't forget to ask them to use painters tape if you're getting your hardwood floors sanded and refinished. (Initial review) Initially when Alex first gets your business, they seem responsive and even tells me about how shoddy of a job the previous flooring people did in my home (fixed by previous owners). But the moment any small issues come up, Alex just ghosts his customers. In the video you can see the cracks happening under normal body weight. I really wanted to believe that at the very least he and his team will try to provide any rectification, even if it's just to come out again to check on the floor to see what else can be done, like I wouldn't even have mind paying an additional small fee for materials. Instead, since he has been fully paid, he won't even see the project to the end to make sure he delivers on quality work. I understand that things come up and he could be busy but the non-responsiveness for two weeks is clear.

Paul was fantastic to work with. He genuinely cares about both the quality of his work and his…read morecustomers. I truly appreciated how he and his team went above and beyond throughout the entire process. Our project was a bit challenging and unique because we only wanted to spot treat areas of hardwood flooring that had been scratched and stained by a former renter. Paul handled it thoughtfully and professionally from start to finish. His 5-star Yelp reviews initially prompted me to request a quote, but it was his outstanding customer service, responsiveness, communication skills, and thoroughness that ultimately earned him the job. His team does exceptional quality work, and I couldn't be more pleased with the entire experience. I highly recommend Paul and his team for any flooring project!

Paul is beyond reliable, honest, hard working and knowledgeable. I have wanted our floors…read morerefinished for many years, however, my husband was against any disruption of daily routine. Finally, I persuaded him to let it all happen. They carefully moved all of our living room and kitchen furniture; did all the work timely and were so mindful of keeping us updated of progress. Work was done to perfection--even my grumpy husband agrees they are beautiful and happy we did it!! You can fine none better than Paul and his crew. What a guy!!!

You can't go wrong with Mario Diaz and two awesome young men who redid my ugly floors to these…read morebeautiful new floors I highly recommend they're craftsmanship.

Mario and his team (Alex and Charly) were very responsive and performed high quality work,…read morerestoring our damaged hardwood floor. They are well equipped and the result was excellent. They did a thorough job preparing the area to minimize dust. They also kept us informed on every step of the process. We had a short deadline and they accommodated. They were on-time and on-budget.

Humberto and the team at H&N Floors did an outstanding job refinishing my hardwood floors. The…read moretransformation exceeded my expectations, and I've already received so many compliments on how beautiful they look. They also replaced several damaged areas, and the repairs blend in seamlessly--you'd never know they were there. Humberto was professional, knowledgeable, and took great pride in his work. He communicated throughout the project, showed up when he said he would, and paid close attention to every detail. The quality of craftsmanship is exceptional, and the finished product truly made my home feel brand new. If you're looking for someone to refinish or repair hardwood floors, I highly recommend Humberto and H&N Floors. I couldn't be happier with the results.

Humberto and his team did a fantastic job on our hardwood floors. They completed the job in a…read moretimely manner. I highly recommend. Good prices, good quality, good service and great results.

We're really glad that we chose BH Remodeling to re-do our bathroom; we'd love to work with them…read moreagain. The pricing is fair and honest. When they gave us a quote, each item on the project was itemized, so there were no surprises. Their last invoice shows the receipts of all the raw materials they bought, including returns. The communication from Vicky was very good. Ben was a great consultant when we weren't sure what to choose. He explains all the things you need to consider in a bathroom, or the kind of hardware to buy. Andrew, who showed up everyday was always on time. His tile work is neat. On the last day of the project, he thoroughly cleaned so there was no mess. Overall, it was a smooth experience and we're happy with the results.

BH Remodeling is responsive, organized, thorough, detailed, and consistent…read more Their work is unlike any other contract work I've seen in a very long time. They don't cut corners and are great with communication. Vicky walked us through every detail of the process, created an itemized list of fixtures and textile we needed. Couldn't have been more simple. This company has both great customer service and quality of work. Ben and the crew were very consistent in showing up and even flexible with our schedules. I highly recommend them for your next bathroom remodel.

Fullerton paint and floring were Very professionals workers and helped to decide on epoxy floring…read moresystem producs I highly recommended

We are beyond thrilled with our experience at Fullerton Paint and Flooring. From start to finish,…read morethe communication was seamless, the quality of the labor was top-tier, and the entire process was incredibly efficient. A huge thank you to George, the flooring manager. He was remarkably patient with us as we navigated our options. He took the time to explain the technical differences between various LVP products and walked us through the entire installation process so we knew exactly what to expect. What we appreciated most was his honesty. After the demo revealed the condition of our subfloor, George met me at the site to explain the necessary steps required to optimize the installation and ensure the longevity of our new floors. The installation team, led by Ignacio, was fantastic. They were very professional, friendly, and impressively fast without sacrificing any attention to detail. They also kept the workspace very clean. If you are looking for a team that is truthful, efficient, and delivers high-quality work, I highly recommend George and his crew!