My first time here. I happened to be in the neighborhood and heard so much about this place. They…read morehave Everything! Not just wine, but all liquor, beer, mixes and premade cocktails. I was looking for a specific tequilla... and they had it! Not only that they had several tequilas open for tasting so I was able to find a new tequila that is good tasting and very smooth. The sales associates on the floor are very knowledgeable; they don't just work there, they actually know what they are talking about which is very helpful. The have wine tasting on Thursday, Friday and Saturday. They also offer classes to learn about wine.

I had the opportunity to visit the 86th street Total Wine & More today. Living farther north, I…read moreusually visit the Carmel location. Since I was in the area, I thought I would give it a try. I was totally taken aback by the level of customer service I was provided. Upon entering the store, i headed to what I thought was the correct area. 2 different employees walked past and spoke to me as they walked by. I thought that was pretty nice. Then a third one went past and asked if they could help me. I told her what I was looking for and she walked me to it. I am happy she did. She showed me where the help wanted button was that I didn't see and that also wasn't labeled. But since she walked me back and identified it for me it was ok. Then an employee came back and helped me. She was very nice and pleasant and said she would have my order up front at the registers. Even the cashier was both nice and friendly. Each employee I encountered gave me a high level of customer service. I also liked the fact that the store was very neat and clean and very organized. I can tell by this location that customer service is very important to this company.

This was hands down the worst experience I have ever had at a liquor store. The woman at the front…read morewas on her phone and when I was looking rung the bell to be let into their whisky safe (I was looking to buy a bottle of scotch) no one responded. After 5 minutes, I went up and asked them if someone was going to let me look, and the response was that they could let me "grab what I wanted" but that they didn't have time to let me look. Very disappointing experience. I had heard some really cool things about this place, and made the 1.5 hour drive from Louisville just to check it out. I'm in the spirits Industry and have been to hundreds of liquor stores, but this is the bottom of the line. My advice, go anywhere else but this place.

Seems like card machine has been down for a while and lady in there that's hard of hearing because…read moreI had said excuse me but still pushed thru the door because you saw me coming and didn't have the decorum to move out the way. Bad experience.

First time in Indy. Place was clean and staff was super friendly. I've never been to a liquor store…read moreI needed to put my stuff in a secure air lock but I'm guessing it's the neighborhood?

I can't wait to move back to the East Side, and Stoneys is one of the reasons why. This is the best…read moreliquor store in Indianapolis. It's locally owned, and the selection is wonderful. This place has a great rotating craft beer selection. You never know when you'll walk in and find Zombie Dust or some of my faves from 18th Street. They are a small liquor store, but bring in great product, and even have wine tastings! I feel great about spending my money here.

Went in there for the first time with my fiancé to grab her something to drink. We spent a solid…read more15-20 minutes in there because we've never been. She decided to change what drinks she decided to get(cayman tall boy) into a case of Blake's cider. After we purchased our items, one of the guys from the opposite side of the store tried to claim that she stole a TWISTED TEA when she HAS NO POCKETS ON HER PANTS. Go check your cameras. You're horrible at you're job. If you're gonna be a pig, come up with a better excuse. Worst service ever. Won't be returning.

You will find Crown Liquor locations throughout the Indianapolis area, and this one situated in the…read moredowntown is convenient to many of the local higher end hotels. In my opinion, crown has a wide selection of quality, distilled spirits, at what I find to be reasonable prices. It is possible to find unique and interesting items at their stores. It is a chain, and they do have a robust searchable website presence. The staff are generally very helpful. So, if there is something in particular, you're looking for, and can't find it at a crown liquor location you're visiting just ask. Often the staff will be able to recommend another location and perhaps even be able to check with staff at that other location to see if the alternative store has what you're looking for.

The lady at the front counter was very nice the ambience was very quiet and demure. Would come back…read morefor all my liquor needs.

With a name like Payless you would think they would be cheaper then their competitors but actually…read morethey are more expensive. Not even sure how they can keep the name it us very misleading. Coldcock Whiskey retails for 19.99 every where and here it is 26.99 and then I look around and everything is like 5.00 more then any where else. So I ask the lady at the register why cause their sign says Payless 3x like it is super cheap and she goes cause the area like it is a nice area.....haha.... It is a ghetto trashy store with rude service.

The first time I went to this store, I asked the clerk for a recommendation for a good sweet red…read morewine. Since that time I have made one or two return trips to find the store clean and safe, It is easy to locate the items I need. Recently I was preparing ingredients to bake Brandy Snaps Cookies using a British recipe that called for a very small amount of brandy and I did not have any. This store sold several varieties of brandy in tiny bottles, which was helpful as I didn't think I would need any more than the 1 tablespoon the recipe called for. The clerk was helpful in recommending what I needed for the recipe. In fact, other customers in the store looked up the recipe on Pinterest and suggested the particular type of brandy I needed for the recipe. The store is clean and the staff is helpful and friendly. I wouldn't say I am a regular customer, but when I need a specific item, it is always available and I feel safe shopping at this location.

Crown Liquors has been bought out by Big Red Liquors. I've been a patron for 3 years, so they know…read moreme. I still have to flash my drivers license for the camera. Every single person who is inside the store is required to have an ID proving that they're over 21. It doesn't bother me; I always have all that stuff in my purse anyway. What does bother me is people complaining about the rules. Y'all quit that. Those people are just doing their jobs, and anyone over 21 knows that they must keep an ID on them at all times. Don't be an ashole. Bring your ID, and Be Nice to the employees. That bulletproof cage they work in just might be there for your own safety. Just sayin'