Richland Collision Services was my third estimate. Number one was professional and impersonal,…read morenumber two was in an area where I wouldn't want to leave my car. Number three is where I met Arsen. He is professional, extremely experienced and I felt cared for. I waited as satisfied customers came and went and his Team also seemed happy, I was beginning to feel like family. He explained what they would do, I read his reviews, toured his shop and after seeing their work I was satisfied. I picked up my car today and there is not a hint or ripple of where the damage had been. The work was completed quickly and it is a beautiful job. Thanks to Arsen and his Team.

This is what service is supposed to be. I called and asked for an estimate, I was told there was an…read moreopening at 1500 the same day. I showed up and spoke to the same person I spoke to on the phone, turns out that was the owner. He gave me an estimate and time frame that I was happy with. He also assured me that he'd be able to "work magic " , I thought it was a little funny he phrased it like that. After the repair was completed in a very timely manner I can verify the "magic" was done. He took the time afterwards to talk to me about proper paint maintenance for my Mazda, something the dealer didn't do. This is the body shop I will call first whenever I need anything done.

I had a great experience with ProStar Collision. From start to finish, they were extremely helpful,…read morehonest, and straightforward. They took the time to walk me through the entire process, answered all my questions, and provided solid advice so I knew exactly what to expect. It's clear they truly care about doing right by their customers, not just getting the job done. The work was high-quality and the customer service was top-notch. I highly recommend ProStar Collision to anyone needing repairs, you'll be in good hands.

My 2007 Chevy Pickup needed a little sprucing up, and I needed some advice on the future of the…read moretruck. ProStar made it look amazing, I had no idea that pretty truck was under there! The advice I got on the slightly rotten bed was solid, honest, and no BS. I would go back any day of the week.

In November I had to deal with an employee of Perez Collision. I believe it was Perez himself…read more This guy was talking to me like I was some punk in a bar. I had to stop the conversation immediately and walk out. I've never, and I mean NEVER, been talked to like that by an employee of a business. I was doing a favor for a friend who'd been in a minor fender bender and was in the hospital for an unrelated condition. She'd already gotten an estimate from him. She asked me to go back to him to get a modified, LOWER...estimate since the insurance company wanted to total her perfectly driveable car. That seemed doable but the employee started talking to me like he was an angry, immature teenager with a bad attitude. It's pretty bad when you're the potential customer and you have more civility, manners, and professionalism than the employee and apparent owner.

From the owner: At Perez Collision we strive to deliver the best customer service possible. With that comes the…read morecommitment to repair your vehicle to its pre-accident condition. Our customer reviews reflect our word.