My new-to-me vehicle broke down on WA221, a remote country highway while en route from Washington…read moreto Nevada. After my insurance company finally got a tow company to retrieve my vehicle almost 24 hours later, they took my vehicle to McIntyre Auto Repair. I called before the vehicle arrived to ask if they could squeeze me in to their rotation, and though they were quite busy, they did so. In fact, I arrived at the shop only a few minutes after the tow operator informed me of the drop, and Dale and one of his staff were already assessing my vehicle. Dale is honest, professional, and to the point - what more could you ask for. He didn't gouge me like he could have, as a stranded motorist, and he and his crew had me out the door in only a few hours (luckily no parts were needed, as wiring came loose and was cut by the serpentine belt). This was after doing a thorough vehicle diagnostic, as I informed him the vehicle was new to me, and also after a thorough road test on the freeway. I would strongly recommend McIntyre Auto Repair for anyone who lives near Prosser, as well as the stranded motorist in the area.

I went in for an oil change and was told that my car would need a new radiator. I was quoted about…read more$1200.00 for the repair. I declined to have the repair done. I used another auto repair shop for my next oil change. I was informed that whoever did my last oil change striped the oil plug and my oil pan would need to be replaced. I spoke with Mr. Mcintyre about the oil plug issue, and he said he would fix the plug for free at my next oil change. Later my car started to have a water leak problem. I spoke with Mr. Mcintyre about the quote he gave me for the radiator repair. He stated without looking at my car he not diagnosis the issue, which is reasonable. I then took my car to the dealership and found there was no issue with my radiator at all. I spoke with Mcintyre "or an employee" again and told him the dealership found no issue with my radiator. At that point i was told he had no idea about our previous conversation about car. He said that I was rude to him and that i was an asshole. He hung up on me, I called back Mr. Mcintyre answer the phone and told me he would not repair my car and said he would see me in court and hung up on me. So, he ruined my oil pan and said I needed repairs to my car which I didn't need. People think twice about having any repair done at his shop. Everything i have stated has been documented and is the absolute truth. I will be taking him to court.

I had a very frustrating and disappointing experience with this business. I called ahead because I…read morespecifically needed a used tire and gave the exact size over the phone. The person I spoke with assured me they had plenty in stock, so I drove all the way from Wapato to Yakima based on that information. When I arrived, I was told they didn't actually have the tire I needed. Instead, I was pushed toward buying a new tire for $100, which I felt pressured into since I didn't want to keep driving on a spare. A couple of weeks later, my other tires are now losing air, despite never having any issues prior to this visit. That raises serious concerns for me about the quality of their work or honesty in general. I kept my composure while I was there, but I left feeling misled and taken advantage of. I've dealt with many other tire shops and have never had an experience like this. This place felt dishonest and unprofessional. I strongly recommend going somewhere else if you want reliable service and straightforward communication.

Very friendly and quick service. There prices are great! We highly recommend this company.read more

I recently moved to Yakima and didn't have a regular mechanic. Boy do I think I've found him! So…read moreresponsive. So nice to work with. They were almost $500 less than the dealer as well Only thing I would change Is the lack of parking

5 stars is not enough. This is the BEST mechanic I have ever met. After having a string of bad…read moreexperiences with so called "mechanics" over the years here in the valley, I resorted to doing everything that I could myself. Unfortunately, I dont always have the time or the knowledge and skills to fix certain problems I may have. Thankfully I had the pleasure of meeting Gerardo and from the first appointment it has been amazing. Extremely knowledgable, incredibly talented, patient and willing to listen to you. Experienced, friendly, genuine and HONEST, Gerardo is a breath of fresh air in a sea of shady mechanics and scammers that are so common in this valley. A genuinely great man, an unbeatable mechanic, and a huge asset to our community. G & F is the ONLY place I trust, and I am so thankful that I met this awesome guy! Give him a call, you will be happy you did!

'Twas the morning before Xmas and the O2 sensor was burned out on my Hyundai. I needed to be…read moreroad-trip-ready for Los Angeles the next day but this sensor had to be replaced first. I called Ron Carlquist (owner of 3C's muffler repair) the afternoon prior and he said I could come in the following morning. Ron was friendly and confident with his work. He tracked down the part I needed and I was out the door in less than two hours. What a life saver! Thank you!

I read the previous review. Very untrue. The lady is obviously someone that Ron knows. He's NEVER…read morefriendly. He's rude when he answers the phone and acts like he's doing you a HUGE favor just by answering a few quick questions if he even answers them at all. I'm highly disappointed with the way he treats his customers. Don't waste your time and spare yourself a rude phone call. It doesn't take much to be kind and answer a few questions. Ron, if you are so unhappy with what you do maybe you should choose a different profession. Perhaps one where you don't have to speak to anyone. I hear Yakima Waste Systems is hiring. I'll be taking my business to other "Ron" in town. At least he treats his customers like people, not problems.

Best lockout service ever!!!: Came from the Pasco location…read more Insanely Fast: Quoted 55-85 minutes, but arrived in 15! Efficient: Had my car unlocked in 2 minutes flat. Exceptional Customer Service: They rushed to help when I explained my car was blocking an ambulance driveway. I highly recommend them to anyone in a pinch!

They are the truth!! CJ came and picked up my 1972 Oldsmobile Cutlass which broke down in a quick…read moreand timely matter. He was very professional on his appearance and attire. He was very punctual and made it to my location in less than 30 mins!! Thank you very much!!

The Owner, Brian is a very good Mechanic. He has worked on my vehicles for many years now and I…read morehave always been satisfied.

We've been taking vehicles to BIC for many years. If you want an honest mechanic who knows what…read morehe's doing, take your vehicle here. We've always gotten excellent service, above and beyond what you would expect elsewhere. Don't go elsewhere. Go to BIC.

I've had TWO Horrible experiences with this business. They towed two of my vehicles minutes from my…read morehouse . First vehicle in my same road it was one hour till I came to get it cause I had to wait on a sitter for my babies and a ride. Pulled up he was hitching it up already! It was puled off the road no danger and live in a side street( hardy any traffic). Second on street down from mine , 29 minutes. Gone! Never mentioned that road on report, tryed to make it seem like sheriff found it . I'm gonna sue.

Helberg towing saved the day! They were so friendly and fast! The young lady was there in less than…read more25 minutes!!!! Very professional and polite. I have definitely added them to my contacts and will be using them in the future. It was also very affordable.

These guys are always extremely helpful. Love the no ethanol gas. My only complaint is how they…read moreoffer to fill your tank for you every time which can be annoying but I know a lot of people like that. Great customer service though.