1. 4 Home Water Restoration

1. 4 Home Water Restoration

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Irvine, CA

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4 Home Water Restoration

5.0 (4 reviews)
Open Open 24 hours

Services - 4 Home Water Restoration

Biohazard cleanup

Mold remediation

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5 years ago

Very professional and reliable. When I called them they showed up very fast.I recommend it to everyone go

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Restoration 1 of Irvine

Restoration 1 of Irvine

4.8
(81 reviews)

So grateful for Janny and the Restoration 1 team! Our master…read morebathroom flooded and leaked down to the family room. I called Janny late Thursday night and her technician Marco came out early the next morning to assess the problems and figure out a solution. Roberto and the crew came out that same day and began work to dry and fix all the water damage. We have a new baby with respiratory issues and was very worried about tje situation. But, the guys did a great job isolating and containing the areas they were working on to avoid any dust and debris. They were all friendly, efficient, and very considerate to our needs. We really appreciate their professionalism. A few days later they did a final inspection to ensure there was no more moisture and by the end of the weekend everything was repaired as if nothing happened. The Restoration 1 team did an amazing job and so thankful for their quick and immediate response. They are truly the team to call when in need and highly recommend them Thank you so much to Janny and the Restoration 1 family!

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

AssurePro Restoration

AssurePro Restoration

4.8
(21 reviews)

We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

A family member had a critical situation and a local plumbing company referred us to AssurePro. I…read morereached out to AssurePro and they were quick to respond and came out to provide an estimate for us. When we decided to move forward with them, they worked with our timeline so that plumbers could return to finish what they needed to do in a timely manner. We are very thankful that they stepped in to help us contain a very stressful emergency!

Jarvis Restoration

Jarvis Restoration

4.6
(660 reviews)

I had a great experience with Jarvis. They came out to do an evaluation and were incredibly honest…read moreand straightforward about everything. No upselling, no pressure -- just clear, professional advice, which is honestly rare these days. Jose was the one who handled the appointment and he was excellent. Super knowledgeable, easy to talk to, and took the time to explain everything in a way that actually made sense. You can tell he cares about doing things the right way. On top of that, their pricing came in lower than other companies I had looked into, which made the whole experience even better. If you're looking for a company that's honest, fair, and easy to work with, I'd highly recommend Jarvis and especially Jose.

I honestly can't say enough good things about this restoration company, especially Meghan and her…read morecustomer service team. Dealing with restoration work is stressful enough, but from the very first call they made the whole process feel way less overwhelming. Meghan was patient, responsive, and genuinely cared about what was going on. Every question I had (and I had a lot) was answered quickly and clearly. Her team stayed on top of communication, followed up without me having to chase anyone down, and kept everything moving smoothly. What really stood out was how professional and organized the entire team was. They treated the situation with urgency but also with empathy, which honestly makes such a big difference when you're already stressed. If you're ever in a situation where you need a restoration company you can actually trust, ask for Meghan and her team. Top‑tier customer service and people who truly know what they're doing. Would absolutely recommend!

World Restoration

World Restoration

4.9
(83 reviews)

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

S&S Restoration

S&S Restoration

4.0
(17 reviews)

Last week, i had an enormous pipe that bursted in my…read morekitchen, which not only damaged that space but also into the living area. Due to the pipe burst, my entire flooring was damaged, and all the kitchen cabinets were ruined. i was recommended SOS restoration by my neighbors who has mold issues just a few months back. I reached out via yelp and was immediately helped. Having a pipe burst is the absolute worst and a very stressful experience to deal with. i was very impressed by the company's communication and response to come out the same exact day! One of their supervisors Elay arrived to my home respectfully and timely within an hour. Not only did he assure me that the situation would be handled in no time but his team got to work immediately by drying the water and setting up the actual equipment. In no time, the water was all dried and cleaned up, thankfully in time for Mold to not develop. i was very pleased. Elay explained the entire process, was super professional to work with and even helped me with my insurance claim. SOS made a horrible situation manageable and left my home looking new again. highly highly recommend working with this great time. Affordable pricing, quality team workers. Can't thank you guys enough...!

My experience with S&B Restoration has been incredibly disappointing…read more From the beginning, I made it clear--multiple times--that I was **not authorizing mitigation or repairs until my insurance company completed its review and I understood what was covered, how much was being paid for mitigation, pack-out, and repairs, and what my financial responsibility would be. Despite repeatedly saying I was waiting on my insurance company, I was continually pressured to schedule work. I was repeatedly told that I would only be responsible for my deductible and that S&B would handle the rest directly with the insurance company. The estimates also raised concerns for me. Their mitigation estimate was approximately $20,000, while another restoration company's estimate for the same mitigation work was around $7,000. Their repair estimate was also around $20,000. One item that stood out was that the mitigation estimate included nearly $4,000 related to the garage, including work involving the garage ceiling, even though my loss originated from a leaking toilet on the first floor and no one from S&B ever performed work in my garage. That made me question the accuracy of the estimate. When I ultimately told them I would not schedule any work until I had my insurance company's final determination, the tone of the communication changed dramatically. The owner then sent me an email along with a $1,000 invoice for "services rendered." This was particularly surprising because: I was initially told the inspection and estimate were free. Their website advertises free estimates/evaluations. The visit occurred Monday morning during normal business hours, yet the invoice references an emergency service call. No mitigation work was ever performed. No demolition occurred. No drying equipment was initially installed. In fact, the dehumidifier wasn't brought until after my insurance company questioned why a restoration company had inspected the damage without taking any mitigation measures. Shortly after that conversation, S&B texted me saying they were dropping off a dehumidifier. At no time was I told there would be any charge associated with placing or monitoring that equipment. Weeks later, I received an invoice claiming over $4,600 in services, reduced by a "concession" to $1,000, with instructions to submit it to my insurance company for reimbursement. My advice to anyone considering this company is simple: Ask for every potential fee in writing before allowing any equipment to be placed in your home. Get written confirmation of what is free, what isn't, and exactly what you could owe if you ultimately decide not to hire them. I wish I had.

Green Planet Restoration of Orange County

Green Planet Restoration of Orange County

4.9
(67 reviews)

I've worked with Eli and Green Planet on multiple mold remediation projects, and they have…read moreconsistently exceeded my expectations. Eli is extremely communicative throughout the entire process, keeping everyone informed and making sure there are no surprises along the way. One thing I really appreciate is the care they take to protect the property. They always go above and beyond to cover and protect furniture and belongings, treating every home as if it were their own. Their team works efficiently, completes projects quickly, and follows all the proper remediation procedures to ensure the property is safe and the job is done right. As a property manager, I often have to coordinate work with tenants, and Eli does an excellent job handling communication and scheduling directly with them. This makes the process smooth and stress-free for everyone involved. If you're looking for a mold remediation company that is professional, responsive, thorough, and trustworthy, I highly recommend Green Planet and Eli.

I can't say enough good things about Green Planet Restoration. I had a slab leak under my staircase…read morethat was affecting my living room, and I was honestly overwhelmed and didn't know where to start. From the very beginning, their team went above and beyond. They helped me find a reliable plumber right away to locate and fix the source of the leak, which was a huge relief. Once that was handled, they took care of everything else seamlessly. They thoroughly dried out the affected areas, treated for mold, and made sure everything was properly sanitized. What really stood out to me was how they handled the repairs afterward - they patched up the drywall and painted everything so well that you would never even know there was damage there to begin with. The entire process was smooth, professional, and stress-free thanks to their team. Everyone I interacted with was knowledgeable, responsive, and genuinely cared about doing a great job. I'm so grateful for their help and would absolutely recommend Green Planet Restoration to anyone dealing with water damage or mold issues. Thank you Eli, Carlos, Mauricio and the team!

4 Home Water Restoration - damagerestoration - Updated July 2026

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