Good, competent vet with positive vibes and rarest, amongst the current population of questionable…read moreplaces in the industry, a good value.

I've had great experiences with the vet himself--he's friendly, professional, and clearly cares…read moreabout his patients. The facilities are clean, and most of the staff is welcoming and helpful. However, I have to agree with other reviews regarding the front desk woman. Unfortunately, she's consistently rude and dismissive, both in person and over the phone. It's especially upsetting when I'm calling because my dog is sick, and her attitude comes across as uninterested and unhelpful. It genuinely makes what should be a supportive environment feel cold and frustrating. If it weren't for her, I'd easily give 5 stars and wholeheartedly recommend this location. The vet is great--but the front desk experience is a real drawback.

We brought our girl Snuggles to see the vet for the first time. Staff was kind and organized. The…read moreexam was thorough and the doctor answered all of our questions. Doctor was able to do a quick ultrasound to check out her stomach and the techs were able to do a blood draw quickly. Everyone was gentle with her. Will be back.

Very nice staff. We didn't feel rushed like our previous veterinary office. As an added plus they…read morearen't owned by a private equity group.

We tried a few different vets in the area before settling on Barrington Square Animal Hospital…read moresimply because it was closest to our home. After several visits over the years, I can say there are some positives--but also some major drawbacks that ultimately pushed us to look elsewhere. First, this clinic is exceptionally expensive. Nearly every service, from routine checkups to prescriptions, is priced noticeably higher than other veterinarians in the area. Even basic medications felt inflated, which adds up quickly when you have multiple pets. Customer service has been inconsistent. While scheduling appointments is easy, the in-office experience really depends on which doctor you get. Dr. Irina was the biggest issue for us. We saw her at least three separate times, and each visit left us feeling negative and unheard. She was dismissive, condescending, and spoke to us as if we were children rather than pet owners trying to understand our dog's health. When we brought in our six-month-old Doberman for unexplained hair loss, she immediately pushed for nearly $1,000 worth of tests without offering any explanation or talking through potential causes. The approach felt rushed, impersonal, and overly costly. On the other hand, Dr. Zoe was absolutely wonderful. She cared for our mini schnauzer when he needed several rotten teeth removed, and she was patient, kind, and incredibly thorough. She answered every question, explained the procedure and recovery clearly, and even walked us through all the financial details so we knew exactly what to expect. Her compassion and clarity made such a difference during a stressful situation. If every visit had been with Dr. Zoe, this review would be glowing. But the combination of high prices and inconsistent bedside manner--especially the repeated negative experiences with Dr. Irina--made it hard for us to stay loyal to this clinic. For the amount they charge, the level of care should feel far more consistent and respectful.

i had a great experience at Barrington Square Animal Hospital, Everyone was very nice, My dog was…read moretreated promptly and there was no up sell for products or services. I will return.

Always very friendly and efficient. Wonderful time and attention spent with us. From the time…read moreDebbie greets you at the door, to Ashley greeting and checking Orion in and Dr. Smith taking the time to get to know us as her new patients.

When we went last week the cost for annual visit with vaccinations for our cat was $400 and for our…read moredog it was $500. Nothing extra, just exam and vaccinations. We won't be going back.

First, I would like to say how much I truly appreciate entire clinic. Every visit has been a…read more positive experience. The veterinarians are knowledgeable, attentive, and caring, and the entire staff--front desk, veterinary assistants, and technicians--are always kind, welcoming, and professional. The atmosphere is consistently calm and friendly, which really helps my dogs feel at ease. The facility itself is also very clean and well-maintained, which I value greatly. I would also love to highlight groomer, Daniel. He is honestly the best groomer I've ever had. Not only do my dogs look absolutely beautiful after grooming, but what matters even more to me is how they feel. They come back happy, relaxed, and not stressed at all. That speaks volumes about the way he handles and cares for them. Thank you for creating such a wonderful place for both pets and their owners. It truly makes a difference. Jolanta Schubert

I realized I haven't updated my review since they changed locations. This is still where we bring…read moreall our pets. Unfortunately for us, Dr. Washington only does the dental program now, but she's an amazing vet and I trust them. When our cat had to go in for a repair in his canine, they realized he had a number of teeth that needed to come out in the back that never would have been noticed otherwise and called to discuss out options. We've now got cats treated for hyperthyroidism, osteoarthritis, FLUTD all going to this vet. The front desk staff are amazing (Patti and Maureen are amazing and always so bright and cheerful!), and when they make a mistake (filling a med with the liquid version out cat won't take), they make it right. We now see Dr. Williams, and she's incredibly kind and makes sure to explain any and all issues we have, as well as answer any questions. We always leave feeling confident our pets are receiving the best care. Honestly? The only downside is the high ceilings of the new building can allow for barking echoes inside that didn't exist in the other building. Worse for the staff than anyone else, and the only bad thing I have to say.

Conveniently, I was able to get Saturday appt. We felt safe, secure and cared about. Awesome…read morecompetent care.

Love Doctor Williams! We have had a long line of dogs and cats be patients with her. I don't always…read morelove the front desk gals and am particularly disappointed after being with them for over a decade and was told "no" when I requested to bring my puppy in for a meet-and-greet to help socialize him. I could only bring him in if I were to schedule an appointment. Really, I can't walk in (proof of vaccines in hand) to let them say hi??? How many people as for this that is can't be accommodated?

Dr Flahaven and his wife and Colleen are the best . They take great care of my champ and I feel…read morelike they are family . When champ had an emergency after being attacked at a dog park they made room for his surgery even though they were booked . They show Champ my son and me the best customer service and warmth

Dr Flahaven and the staff were incredibly compassionate when it was time to put our sweet Mango…read more(cat) down. We are incredibly grateful for his thoughtful/professional advice and helping us come to the decision. They gave us all of the time we needed to say goodbye and helped with his cremation. We are forever grateful.

We have been with them many years. Over the years we have used many different vets but none are…read morelike Sutton Road. In this age of corporate vets they are amazing. Everyone there is so caring and wonderful. We couldn't recommend them more. Every visit the seem to go above and beyond. I trust them completely and could never think of switching.

We love Sutton Road Animal Hospital. All staff members and both doctors have been extremely nice,…read morepatient, and caring. They have discussed treatment and price options up front. They have also been transparent. I requested additional tests and the doctors were honest in saying that of course they can do them but based on my dog's health, we are lucky and we don't necessarily need to do them. I ask a TON of questions and I've never felt rushed or dismissed. My dog loves coming here and is always excited to see the team. They are also great with fitting you in ASAP when needed. I would continue to recommend both Vets and I'm shocked at the negative reviews..