I was there recently and I was recommended Librela from this establishment, and they said it would…read morebe safe for my dog. Within a day or so he was disoriented, not reacting well, had trouble moving around, and at many times just not move at all just staring at a wall. It's been less than 2 weeks and he passed away, :( my friend was older but his health declined super quickly immediately after taking a shot they deemed to be safe for my dog. I should have researched it before I accepted them giving him this shot. But I was trusting my Vet, and my dog trusted me. And now he is gone

Dr. Blondin has been so great caring for and treating our new puppy Layla. She's very professional,…read morekind, and understanding. Above all else it seems like she really cares for her animal patients and their families. Very happy with her and the staff here, definitely would recommend them to anyone looking for a great a vet.

I've had two medical emergencies for my dog, and these wonderful people have always taken great…read moresuch care of him. There are a couple of other 24 hr hospitals nearby, but I will always go to Dundee. Everyone I have had contact with has been incredibly compassionate and helped put my mind at ease.

I would rate this veterinary office with zero stars if possible. I brought my dog in for a skin…read moreexamination and was attended to by "Dr." Matthew Khorsand, who did not even examine my dog before prescribing a medication costing $184. Upon realizing I could not afford this amount and after finding the same prescription available at a lower cost elsewhere, I requested a paper prescription. To my surprise, I was informed that he could not provide a paper prescription until he confirmed the medication's effectiveness, which meant I was compelled to purchase it from their pharmacy. After 45 days, I would need to return for another visit to assess the medication's efficacy before receiving a paper prescription to fill elsewhere. After I left, my wife called the office only to be told that I had been rude during my visit, which was not the case; I had been apologetic about my inability to purchase the medication from them. When my wife spoke to the vet, he claimed he would have provided a paper prescription had I not left immediately upon mentioning I could find it cheaper elsewhere. He then stated that if I returned, the prescription would be available at the front desk, which closes at 4:30 PM. My mother kindly offered to retrieve the prescription, believing it would be waiting for us. However, upon her arrival, Dr. Khorsand insisted that she purchase the $184 medication from them first, reiterating that he needed to confirm its effectiveness before issuing a paper prescription. He also made disparaging remarks about my wife during their conversation. The entire experience was utterly frustrating. Previously, we had purchased costly medication from their pharmacy, yet there were no records of our dog, Cole, when we returned. I have never encountered a veterinary office that withholds prescriptions from clients unless they have purchased them directly. The doctor seemed more interested in arguing and asserting that we were rude than in providing professional care. While I must commend the front office staff for their kindness, Dr. Khorsand's conduct was unprofessional and indicative of someone whose compensation may be tied to the volume of prescriptions sold. If you have the option to choose another veterinary office, I strongly recommend considering it. I do not frequently leave negative reviews, but this experience was one I would not wish upon anyone. We paid over $300 for a consultation with Dr. Khorsand, who did not even examine my dog, and for medication that I could have obtained at our preferred pharmacy for half the cost. I will never return to this office and feel sorry for any future animals who may be under Dr. Khorsand's care.

We have been with this hospital since 2019 and have had a variety of experiences but it all…read morecompletely depends on the vet that you are with. Every single appointment we have had with Dr. Gilham has been truly awful, she does not read our pets history, has misdiagnosed her, claimed she had visible cancer masses then immediately tested her (surprise, they weren't cancerous) and pushed medications that our dog was allergic to that she previously prescribed. However, the appointments we have had with Dr. Stone have been truly incredible. She will get on the floor with your dog and shower them with love and attention and takes all of your concerns into consideration. She is truly amazing and I adore the care she gives to our animals. Dr. Lexi Meverden is newer to us but has been truly amazing as well. I cannot say enough good things about her or Dr. Gilbertson.

They simply do not care about the pets and it's simply all about the $$ especially with the new…read morebuilding. Had two 12 MONTH scripts written JUST 3 months ago for my two furry animals for heartworm meds . Went to fill the heartworm medicine and Red Barn DECLINED BOTH simply because ONLY ONE of them was due for heartworm test next month????? Just had them in on Feb. 27th for wellness exams and shots. Brought TWO fecal samples. Why didn't they test then like every other vet? The answer is because this way they could force us in again and their prices have increased. I didn't even realize they weren't done. WHY DID I GET TWO 12 MTH. SCRIPTS FOR INTERCEPTOR if they weren't done??? Who the heck do they think they are canceling BOTH scripts when only one dog is due? Who does that? This office "manager" and front office girls could give a crap about the pets. What were they going to do I was going to bring my one dog in and then they suddenly would give me two prescriptions one for each dog or were they going to force me to bring both in? I wouldn't go back to this place if you paid me in 10 months from April 2023 to February 2024 I spent over $3,800 with them. They should get rid of these women who could give a darn about the pets and get vet techs for the front office like all the other vets do. They're cheaper, less freaking attitude, and they love animals. This so-called office manager didn't comply when I requested the doctor call me and I could think of quite a few different ways she could handle this so much better which would have stayed within the guidelines of Red Barn but most importantly would have kept my pets heartworm medicine!!!!!! FOLLOW UP NOW 5 DAYS LATER I just went on to take screenshots of my 12-month prescriptions and I see that they just issued one month for both dogs without calling me because they saw one of the reviews I left and this way they could write that they do care about the animals. What a joke!!! How the heck was I supposed to know the scripts were even there. They're just trying to cover their butts. Be careful if you go here honestly find a different vet there's so many good ones out there I simply went to them because they were conveniently close which was a big big mistake. The nickel dime you to death. Make sure when you bring in fecal samples they do something with them. Also, just talked to Covetrus and they were told that both of my dogs were due for heartworm testing which is a blatant lie.

I love Roselle Animal Hospital. Last year, my then 2 year old dog began his chronic illness of…read more(suspected) irritable bowel disease & it was very stressful. We were back & forth to the vet trying to find something that would help him feel better & we eventually did! Since then, my dog Vinnie comes bi-weekly for his B12 injection, he's got his prescription diet, his probiotic & no more stomach pains or diarrhea! The staff & Dr. Zink have taken their time to personally know Vinnie & even sent me a holiday cardVinnie even gets excited to go to his bi-weekly appointment. Recently, he developed a lump on his leg & is currently recovering wonderfully from his lump removal. They call with updates & are always friendly. They really make us feel safe & I can trust them with my pets! I'm so glad I found this vet. Prices are cheap as well.

Very good service. Staff is very pleasant, seem competent, and seem to really like animals. Rates…read moreare about same as you would pay anywhere (I took 2 senior cats in for a general check-up and urinalysis and complete blood panel with about 80 different tests and it was about $350 per cat for the whole thing). Got back to me with test results when they said they would with a good explanation from Dr. Zink. Main thing I like is they didn't try and sell me services the cats didn't need or "upsell" me on anything; all costs laid out upfront and no unpleasant surprises. Have found my vet after trying several others I didn't like.

I honestly thought this was a pet food store as I passed by almost daily. This veterinarian…read morepractice uses a combination of eastern and western medicine to improve and maintain pet health. My regular vet referred me to them after my 7 year old rescue Lab/Coonhound was diagnosed with a malignant mast cell tumor. It was excised by my regular vet but she couldn't get clear margins due to location. It was either this approach or a veterinary oncologist. It was a five week wait for an appointment and you had to secure the date with a credit card deposit that was later applied to the bill as credit. TWP makes you feel calm & welcome from the start. I am familiar with eastern medicine so I didn't have a lot of questions but they answered all I did have completely. Dr. Tartof was professional, attentive, thorough and kind as well as was the vet tech. We came home with lots to read and look up as well as with supplements, a salve and a suggested new diet. The facility is clean, bright and cheerful with plenty of free parking in the lot. I hope this approach will allow our beloved dog to have much more quality time to enjoy life with us. If you are considering a new approach to your pet's healthcare I would highly recommend scheduling a consultation here.

Absolutely do not recommend this place. Dr. Tartof had been my dogs' chiropractor a few years ago…read morewhen she was working on her own. I had a question about a current issue, and contacted her to see if she had any input. She suggested we go to a specialty clinic to rule out certain things before going there for a consult. Specialty clinic solved my dog's issue and sent the summary to Dr. Tartof. I then received the message that if I wanted her input on supplements, to make an appointment for consultation. Wanting the best for my dog, I did that. I wish we had never gone. I learned nothing that I didn't already know. I was, however, told that I should start him on Saw Palmetto in addition to the Finasteride that our specialty clinic had prescribed to him not 3 weeks prior. When I asked if it made sense to start him on something before our recheck ultrasound at specialty clinic (scheduled for 2 months from now), she looked me straight in the eye and said yes, because the Finasteride might not be enough. Keeping in mind that whatever he is on, he will have to be on for the rest of his life (hoping for another 10 years!). l asked the pharmacist, specialty clinic, and researched online. EVERY article and every person I spoke with confirmed that it is NOT advisable to take both of these medications at the same time. Not for humans or for dogs. The meds work the exact same way, and can interact with each other, and also skew results. They can also cause dangerously low levels of DHT. It should have never been prescribed to us. Too, the Saw Palmetto they sold us could only be purchased from them, and would cost $76 every 44 days, and my having to drive 20 miles each way to get it. Compare that with the legitimate medication prescribed by specialty vet, costing us $10.99 for 60 days, pickup at our local pharmacy. I would LOVE to be proven wrong here, but the only conclusion I can come to is that my dog's health was put at risk due to this clinic trying to pad their pocketbooks. We spent over $800 on things I really didn't feel were necessary for a healthy dog. I try and give benefit of the doubt. Thankfully I did my research before giving the Saw Palmetto to my dog. I told Dr. Tartof I didn't think it made sense for him to take this, and would like to return it. She advised me to definitely hold on to it. When I emphasized that I wanted to return it, I was told I would have to speak with the office administrator. Office Administrator agreed that I could bring it back for credit on my account. Since we never plan to go there again, I requested a refund. These meds should never have been prescribed to us. I drove back over there today to return the unopened untouched Saw Palmetto. Expecting a refund of my $76 plus $5.04 sales tax, I was instead given a return of $63.01 plus $5.04 sales tax. They tell me they are withholding $12.99 as a dispensing fee (which was not itemized on my original invoice) and also claim that they somehow undercharged me an addition $0.02 on the prior invoice. I left with a $68.05 refund to my credit card. I definitely do not recommend anyone to take their pets here. I hate to say it. I hate to admit what happened to me. I normally would not have posted something online at all. However, my experience might help someone else make better decisions with their own pets.

I was a Veterinarian Technician for my first career. I'm very particular about whom will be caring…read morefor my babies. I have 3 generations of dogs that have been cared for and treated at Springhill Veterinary Clinic. Dr. Goelitz is an amazing doctor with a passion for what she does. She explains everything in depth and provides all options available. Ryan and Jeremy are the best Veterinarian Technicians around! I have two shepherds that they both come out to great and love on. Most importantly my dogs love Dr. G, Ryan and Jeremy! The front desk girls are very friendly and accommodating to you and your pets needs. The clinic has been newly and beautifully re-modeled. 10 stars!

We switched vets based on a personal recommendation and the great reviews Springhill receives. It's…read morebeen a fantastic move. Staff and doctors here are excellent. The cat is getting great care.

There truly are not enough words to express how grateful I am for Dr. Deb and her incredible team…read more From the moment you walk through the doors, you can feel the genuine love and compassion that Dr. Deb has for every single animal and family she helps. She doesn't just treat the pets -- she treats them like they are her own, and that kind of heart is something incredibly rare and special. Dr. Deb has such a beautiful, gentle, and reassuring way about her that immediately puts you and your pet at ease, even during the most stressful or emotional situations. You can tell this isn't just a job to her -- it is truly her passion and her calling. The level of care, patience, and kindness she shows means absolutely everything when you are trusting someone with a member of your family. She is also incredibly thoughtful when it comes to finding effective care plans that are realistic and manageable with a tighter budget, which is something I am deeply thankful for. The entire team at the clinic reflects the same compassion and dedication that Dr. Deb shows every day. The techs are incredibly kind, gentle, and knowledgeable, and the other veterinarians I have worked with have been just as caring and thorough. It speaks volumes about the culture and standard of care Dr. Deb has built within her clinic. Every interaction feels genuine, supportive, and comforting. Finding a veterinary clinic where you feel completely safe, heard, and supported is priceless, and that is exactly what Dr. Deb and her team provide. I am endlessly thankful for the love and care they have shown, and I would recommend them to absolutely anyone who wants their pets treated with the same love and dedication that I have received.

Pet Vet is absolutely great! I had to put my dog down and just had back surgery and things kind of…read morehappened quickly but at the end of the day, they came over and took care of my Tess and she passed peacefully! This is such a great service I cant thank them enough for helping me through this ruff decision. Shawn E. Yates

They are great with my dog always tell me my options call me with information and follow upsread more

I've had several awful experiences with different Elgin Vets. Started going to Dundee Animal…read moreHospital, and everyone was so kind and helpful. I wouldn't go anywhere else.