I've been a customer for many years. William the owner is a nail tech professional, if I don't see what I want he will replicate my photo down to the exact details. Piya does my feet she is the best you can tell she is passionate about her work, very detailed & performs miracles on my feet. She transforms ugly duckling feet (lol) into a work of art I absolutely love her. read more

They fucking nicknamed me, baby nails, and they did good on the whole thing and then got sloppy at the design , on top of this my full set took FOUR hours, one hour including waiting time, mind you they are a short set. They got cussed out by another customer for being rude and an old employee called them rude which they were! Don't waste ur damn time here! read more

4 Tip To Toe - Fucked up nails. - Nail Salons Near Me - Roanoke, Virginia

When I visited, they clearly were having a leak problem as nearly all of the pedicure machines had wet rags, mops, and towels just soaking water up. Yet I was still taken in for a pedicure, but the atmosphere made me feel as if I was not wanted in that chair. With that atmosphere already given, it did not help that the nail technician that did my nails clearly could have not given a fuck. I went in for a basic pedicure and everything about it was just unpleasent. The water was luke warm (I blame the leak issue primarly) the nail technician did not care as I stated. I do not expect perfection, but when you can barely feel the pumas stone on your feet and your nails after being clipped are all over the place. Something has to be amiss. I know toenails grow in different ways, but I had one toe that had the nail slanted, like I don't even think the nail tech was looking when she did it. The price is nice, it is cheaper then most places I have been, but clearly the quality will show in the cheap price. . read more

I came in to get my eyebrows waxed with my toddler. There was NOWHERE for his stroller to sit where he was still near me, so I put him at the door where I was. There was an employee who PUSHED MY CHILD and said "f*cking kid". On top of it all, the lady who was doing my eyebrow waxed got wax ALL over my face AND in my hair! $12.32 for this SH!TTY service...NEVER AGAIN! Rude and disrespectful people! read more

I brought my daughter & 4 granddaughters in for a pedi. My credit card company just notified me that my information had been used twice for purchase's else. Both charges have been declined. I can't believe someone is that brazen!! I've been trying to speak to Owner/Manager but not getting a response read more

The customer service was great but the quality of my nails is terrible they are so thin and it caused them to chip, i haven't even had my nails done for a week read more

4 Tip To Toe - Nail Salons Near Me - Roanoke, Virginia

I have been going to this salon for almost a year and have been pretty happy, until today. My technician was not available, so they asked if I would use someone else. I agreed and it was the worst nail service I have ever received. She was unable to shape my nails as I requested (square with rounded corners, not difficult), then talked me into changing the shape, then copped an attitude when I wasn't happy. My nails ended up way too short, she didn't trim my cuticles, and rushed through the polish process. In short, don't use Amanda! read more

Professional and not a long wait Prices are reasonable Friendly staff and cleanliness was a 10.

My girl Ni always does THE BEST dip manicure in town! She always makes the nail thin enough to look natural & her talent for shaping the nail is unmatched! If you're looking for the best dipped manicure in Roanoke, you better call Ni!! read more

I have a certain nail tech here and she is awesome! Takes her time and is a perfectionist. Her name is nee i high recommend if you go here to request her. She's never let me down!! read more

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Love how my nails turned out ! Glad my nail tech took her time and was very cautious due to nail sensitivity. read more

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I have been to this place for a couple years now on and off and I love it! They are always so nice! The only reason I took away a star was the wait time! I had to wait an hour and ten minutes to get my nails done but it didn't really bother me! Great local nail shop! Would recommend!!!! read more

4 Tip To Toe - My Nails! I got the color "Mermaid Blue"! - Nail Salons Near Me - Roanoke, Virginia

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Do not recommend! Horrible job! Where do I even begin! For starters the lady that did them was answering calls the whole time. Was talking to other workers instead of paying attention to what she was doing. that resulted of her cutting me not once but twice. I showed her the nail style and the color and I got something that my 6 year old can do better. the color was no where close and the shape was just hideous. the pain was splotchy and it was bubbles in it. also one of my nails has a freaking hair in it. my nails are very lopsided!! safe your money go elsewhere!!! read more

This is the best nail salon! Ni always does the absolute best on my nails! Everyone is super friendly too!

Very disappointed with my experience here. I heard great reviews from others, but I would not recommend. The first round they used a different pink than I picked because they couldn't find the color I picked but didn't verbalize that. The top coat was put on sloppily and I had to go back for them to fix it. Instead of fixing it correctly, they put gel on top of the dip saying "we do this all the time" after about three days the gel was peeling completely off. I had to go back three different times before they agreed to fix it. I was there for two hours for them the redo them - my nails soaking for a whole hour. Because they didn't do the process correctly the first time, it cause my nails to become very brittle causing my nails to break after they redid them (see photo). I finally when to Matrix Nails seeking help, and after seeing them do dip properly I noticed that they skipped many steps at 4 Tips and Toes. Don't go get dip here. read more

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Good prices but nothing more than a mall level mani/pedi shop. The staff was really nice and they were really busy with walk-ins and appointments. Quality not bad but xmsddem read more

It was the worst pedicure ever, I felt so bad listening to them talking about the customers and laughing at them (yes understood the language) They pull your foot from the water by pulling your toe. I thought I was at the scene with Bon Qui Qui !!!!!!! read more

Prefer no star for them! I will never go back there again! I went there yesterday with my girlfriend to get a pedicure, I did not enjoy my pedicure at all, she was rude, hurts me couple time by cutting then tearing my ingrown nail, the paint job was sloppy and then slapped a hot towel on me to end my pedicures. When I came home my toe nail was throbbing and red. It felt like a toe nail infection. Unfortunately I experienced it two years ago, with different nail salons. read more

Service was ok, but I felt there was some things lacking in the basic mani that I have gotten at other places. Also I felt that my technician was rushing. Also when I go to a spa I expect to relax, it is unfortunate that there is a kiddie ride right outside that door that makes it hard to enjoy myself due to the sound volume of this ride, as it was loud and obtrusive. The staff at the salon was nice. read more

It was a lovely experience in a clean, welcoming environment! I got a gel mani/pedi for a formal occasion and it looked amazing. Great service as well! read more

4 Tip To Toe - Gel Manicure (Color 521 I believe) - Nail Salons Near Me - Roanoke, Virginia

Wife went to get her nails done since she has now gotten her COVID shot and her $50 gift certificate they did not want to accept due to it being over a year old. Wife argued with them as they were not going to let her use any of it! They only let her use $25 of it and they voided the other $25. What kinda crap is that? Poor business when $50 was paid.... and who can predict COVID! Where are the signs that say gift certificates no good after a year. I would not recommend getting gift certificates for any of your friends or family since they think we can obviously predict COVID! read more

Had a horrible experience & I'll never be back. This wasn't the first time I've had a terrible experience with them, but it'll be the last. Called 3 times before coming. No answer for the first two times. 3rd time they didn't mean to answer because they were having a separate conversation and hung up. At my appointment, the service was done incorrectly & was rushed. Came back the next day to speak to a manager, no manager there LIKE ALWAYS. Employees tried to charge me extra for services that everyone else gets included in the price. Paid $60 total. I paid to basically have my toenails clipped/painted & to have my feet in cold water. They tried to justify the price because I had gel on my toes prior. They also use the same supplies for everyone & do a terrible job of at least cleaning the supplies properly. Told them I had a terrible experience and they said "you'll be ok baby girl" multiple times as I left and laughed. Did not argue with them since I've seen them try to charge extra in the past for buffing your nails during a MANICURE. Do not pay them to be disrespected & possibly get an infection. READ REVIEWS. They have gone extremely downhill & do not care about their customers. Would not recommend. 1 star is being generous. Save your money. At least go to salon outside of the mall. I POSTED THIS ON THEIR FB AND THEY DELETED IT! read more

Worst manicure and SNS nails ever. Had to redo the design three times and I am still not satisfied and on top of that the top coat has streaks all over. So so disappointed, and to think I paid $50 for disappointment...... read more

I'd give no stars if I could. Literally they had me soaking my nails for 45 minutes with only one other customer in there and 5 employees. I was patient for so long but once I heard them laughing in the back and just conversing it was the last straw. Also every time I've gotten my nails done here they break. Don't go it's a huge waste of time and everyone's rude. read more

What can you not love? You walk in during their busiest time and they fit you in. The massages are amazing and the paint job is on point. Don't not come here because it's in a mall....one of the best pedicures I've ever had! read more

Rache Donato reviewed 4 Tip to Toe Nail Spa. I had a great Mother's Day except for the part when I went to this place to get my nails done with my daughter. I asked for their Spa French Manicure and Pedicure, the lady that did my manicure was named GINA and has the worst customer service attitude, and I am a tolerant woman. She never soaked my finger nails, never scrubbed my hands, no spa manicure experience AT ALL. She went straight to filing my nails roughly to the point that she made one of my cuticle bleed. She kept asking me if I had ever had my nails done before, I told her that I had them dune two weeks ago in the Homestead. She didn't know what it was and so I told her it is a spa resort. I was inspecting my nails and they were not filed evenly. Some parts were pointy and some of them were crooked with uneven gel. She made a mistake on my finger nails as it is already showering the moons of my real nails and just kept sighing the entire time after I asked her to fix her botch job. She also kept talking to the other Nail Tech right next to her in their language and she would mockingly chuckle when I would ask her to fix the messy, uneven gel on my fingers. Save your money, friends. This place is not worth your time, money nor health. Their nail clippers and nippers were just being pulled from drawers and not even sanitized. First and last time I will come there and I will make sure to warn everybody I can about this place. I knew the unhappy lady right next to me should've warned me about the place but I ignored it, and sure enough, I had a botch job. I should've listened to my friends' warning about this place. read more

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Upside: Professional, courteous, and friendly service. Price is very reasonable for mall location. $22 for pedicure or full set. Downside: It can be VERY busy on the weekends. If you plan on going there on Fri-Sun, especially during spring/summer, making appointment ahead is highly recommended. read more

Would give this no stars if I could. Nails were completely botched and overcharged for and when I asked them for a refund they said they absolutely under no circumstances give refunds and only offered to redo them which at this point I didn't trust the techs to do a good job. The proceeded to yell at us and treat us so disrespectfully over a simple refund. DONT WASTE YOUR TIME AND MONEY GO SOMEWHERE ELSE. Manager clearly cares more about money than customers. read more

HORRIBLE. i waited an hour and was not told the wait would be that long so i could've been eating or shopping while i was waiting. finally get to a nail tech and i show her a picture of the shape i wanted for my acrylics and she did a COMPLETELY different shape. i got gel and the polish started chipping on multiple nails the FIRST day. they also charged me $40 for a fill in and one repair. never going back and i do not recommend here for acrylics. read more

Very happy with my pedicure. Great foot massage. Reasonable prices. Good customer service.

Worst manicure I've had by far. I got gel polish and she caked it all over my skin and under my nails. She painted a cotton ball fiber onto my nail so it's not smooth. And when she trimmed my cuticles, she left my skin looking frayed for lack of a better word. I will never go back! read more

Quick, good pedicure. Time to pay-our credit card machine doesn't work, just broke. There's an ATM in the mall. Every time I have used this shop, the credit machine is broken. Sorry, The tip is spent for the ATM fee. read more

Horrible Service. Products are diluted and limited. Not enough products to do nail designs. I had to ask them to stop talking about me in their language. They immediately got quiet. My toenail design smeared off after I left due to the diluted products. Charged high price after complaining about the service. My credit card was held until I signed the receipt. I had to ask for my card twice prior to signing the receipt. Save your money. It is not worth it. And a mani pedi took 2 hours. read more

I have not had a bad experience yet at 4 Tip 2 Toe. I used to wear gel nails and they did a wonderful job, now I go and get my eyebrows waxed and a pedicure once a month. Donna is the BEST waxer there hands down, Donna, Tom or Jack do the best manicure and pedicure. Donna or Tom are the ones to go to for acrylic/gel nails though. And I do forewarn you, do not let anyone wax you but Donna, I have had others and they do it all wrong. read more

Ok, so I have waited a week to write my review as I wanted to do some research of my own. During a mani-pedi and eyebrow wax visit a week ago I made several observations that I personally felt should be classified as lack of integrity and down right bad business ethics in my opinion. I consider myself a pretty perceptive individual and pride myself on this instinct to make good decision with my hard earned money. Upon arriving I was asked what service was needed. I signed the walk-in book and selected my polish. I was selected a "young" technician and was placed in a pedicure chair that did not work (first issue). Then this is when I began to notice interesting things. Younger or maybe not so experienced technicians were being assigned to "clients of color"; whereas the more seasoned technicians quickly and happily (service with a smile) greeted "other clients" and proceeded to extend service to the individual (which included better working equipment; etc.) I have spoken to several customers of this salon and have compared similar visit interpretations. I received the $40 pedicure. The very next day my feet/heels did not look as if I've had any type of pedicure let alone a $40 special treatment one. One week later my polish is completely missing from several toes. This was costly service as I look at the end results one week later. Not only am I disappointed at the quality of service; but to make difference in your customers based on probably who you feel should get the better service or who you may think will "tip" better. Shame on you! I pay for good service. My dollar is green just like the other person! Last visit to "4 Tip To Toe". Treat people and your service to "all people" the way you would want to be treated!!!!! read more