Akita was a great sales person. He recommended several products and answered all are question! This…read moreplace is connected to a gas station and is perfect for a pit stop.

I would like to say this Vape shop saved the day, as my Mod took a dump early Saturday in the way…read moreto work. Whitney and Sherry were awesome and very knowledgeable on what I needed. They helped me pick out the most reasonable and economical device without breaking the bank. Thanks ladies and I'll be seeing you again real soon.

Went in to find something for my friend. Since I don't know anything about vaping, the young lady…read more behind the counter helped me out o what I needed. I didn't know this type of smoking/ vaping was that expensive. But anyway that's young lady for helping me out.

Love the smell of the shop when u walk in and had what I needed and more. The owner are a so nice…read moreand welcoming. When I come back to Atlanta I know where to come for my smoke NEEDS. lol

Great customer service. I called before I came to make sure the item I wanted was there. The guy…read morewas nice and helpful. When I got there, I was met with the same good customer service. Plenty of parking as well. I'd come here more often, but the prices are slightly higher than my typical shop.

Went inside to grab some Grabba. The gentleman that assisted me sold me molded Grabba. I went back…read moreinside to alert him of the issue. He immediately had an attitude and stated he would not refund nor exchange the bag again if the new bag was molded as well. I opened the bag in store to show him the mold and he still did not want to exchange or refund. I should have took a picture.

The vibe here is so dope, and the customer service was even better.. The togo hookah is what i came…read morefor and they did not disappoint. You get to pick your fruit ( I loved the pineapple) and whatever flavor shisha you like. I also grabbed some gummies for my mom, that she loved! I will be back!

From the owner: Got Smoke is a urban Smoke Shop where you will get a great experience with your shopping needs we…read moreoffer Portable Hookahs with variety of Fruits that are made to order to go,Vapes, CBD, Delta 8 & 9, THC, Rolling accessories and much more!

This is not for the owners of the store at all is for the staff up front very caring knowledgeable…read morei been going to this store since it first open at first it was very good loyal customer but quality of products going down like Grey water.

I don't usually write reviews, but my experience here was extremely terrible. I bought an item from…read morethis particular shop, got to the house, and the item did not function properly. I went back and asked for a refund or a trade-in on the same item. Malik or that could be his fake name, stated that we don't do refunds I asked him if I could see the policy stating that they do not redo refunds in black-and-white. They said we choose when we want to do refunds, then he proceeded to shoo me out the store and threatened to kick me out. No, I did not raise my voice, I did not say any obscenities, I just wanted to know why I could not return the item or why the item could not be traded. I remove myself from the store, because I was afraid that he would have escalated the problem, he was shaking and yelling at me. I was extremely confused how it escalated to this. I guess he did not want to be challenged by a woman. I beg of you to never go to this place. There are plenty of shops in the Peachtree city and Tyrone area.

HELL NO the lady runs all the business away cuz she doesn't want to work! HORRIBLE! Never in the…read moreshop and not personable even a tiny bit! Hope she's not owner cuz she needs to NOT be in customer service or business! You have to actually like to make money and have customer service skills to run business even half ass

I want to start by saying that I completely understand and respect the importance of businesses…read moreoperating responsibly, especially when it comes to age-restricted products. Compliance with state laws, protecting licenses, and ensuring that customers are of legal age are all absolutely necessary practices -- and I genuinely appreciate establishments that take those responsibilities seriously. However, my recent experience at Xhale Smoke Shop left me feeling frustrated due to what seems like an inconsistency between modern technology standards and in-store policy. We live in a time where digital identification is becoming increasingly normalized and officially supported by major institutions. The State allows Apple Wallet to securely store and present a verified digital copy of an identification card -- not a screenshot, not an edited image, but an authenticated digital ID designed specifically for verification purposes. This technology exists to provide both convenience and security, and it is backed by systems intended to reduce fraud while improving accessibility for customers. Because of that, it was confusing and disappointing to learn that a legally supported digital ID was not accepted, despite being presented through an official platform. If the state recognizes and permits Apple to upload and verify a secure copy of identification, it feels contradictory for businesses to reject it outright without clear explanation or updated policy guidance. Policies that don't evolve alongside verified technological advancements can unintentionally create unnecessary friction for customers who are still fully compliant with legal requirements. Again, I respect the intention behind strict ID verification -- that part is not the issue. The concern lies in the apparent disconnect between what is legally permissible and what is practically accepted at the store level. As digital identification becomes more common, businesses may benefit from reviewing and updating procedures so customers aren't placed in situations where legally valid forms of identification are dismissed. Overall, I believe Xhale Smoke Shop has the opportunity to improve the customer experience by aligning store policies with modern, state-recognized identification methods. Clear communication and updated verification standards would go a long way toward balancing compliance with convenience, while also preventing misunderstandings like the one I experienced.

today I had an unfortunate encounter with store employee Myron. I came into the store originally…read morelooking for an hiddenhills the pen, but decided to get a refillable cartilage instead. After asking Myron a question about two of their flavors which were sangria and milk and loops, he proceeded to ask me which one I wanted to try which I told him sangria. As we walked to the counter, we were making small talk regarding the storm and he checked me out and told me my total I gave him the cash and he proceeded to put my items in a bag. As I looked into the bag while still on the counter, I pointed out to Mr. Myron that he gave me the wrong flavor and he immediately gets irritated with me as if I did something wrong. He then proceeds to huff and puff while walking back to the other flavor and accuses me of telling him I wanted the flavor that he picked up because that's the one he pointed to although I verbally said out of my mouth the other option which was sangria. He then comes back to the counter with an attitude saying, let me figure out how I can do that which he meant switching out the flavors cause I guess they needed to go through their actual system. After having me stand there in the store for about three minutes while he is still verbally irritated, he then just says to me "you know what" and points at the sign on the counter that says no refund even though I am not doing a refund it's more of exchange and I literally have not even touched either of the products, I looked him in his face and said "are you serious?" as he then starts to walk back to the cartilages saying "I asked you xyz & pointed at ect", even though I am letting him know that this is a mistake on his end for not listening to what I actually told him. As I am walking to the door because essentially he's telling me to get out because he's not willing to nor is going to help me anymore, I say to him that if he runs his cameras back, he will verbally hear me tell him I wanted to sangria, even though he picked up the other option. he then says back to me their cameras do not have sound. I then walk out and go about my day as a unhappy customer. Unfortunately, prior to this I had great experience with xhale. I've been there for about 3 to 4 times and have been sending people however, this experience alone is enough for me to now shop elsewhere. It is one thing for an employee to make a mistake due to "miscommunication" and be apologetic, but to immediately shift blame on the Customer without taking any accountability but displaying annoyance & attitude is very disheartening.

I actually have been going to vape culture a while and it spend good money nothing under 160.00…read moreevery time I go. I purchased a dab pen the top cole had a defect it turned black instantly. I took it back... I purchased it from the wife the next day I took it back. I wanted the proper tip so I can sue the 79.99 item . she take it to her husband he question me 5mins I kept telling him i hit the button five times as they most of them that's on the cole turned black instantly started smoking the fumes smelled bad so I was supposed to take it back I hadn't even had a chance to use it. Do I asked why you keep asking me the same question I said the same thing ever and over and he say or you gone give me that energy then I'm not doing nothing... To make a long story short this guy called me put my name and treated my life BC he's wrong ,but the part that got me sis this guy get this shop in my neighborhood selling weed out of the shop then taking money..... they sale old expried products and talk crazy to people about there money please know when you god on this shop then owner of vape kulture is not safe he was acting like he was on drugs. People like this don't deserve your money because they don't respect it or you. Its smiles till you get a product that don't work them you'll see what's going on I'm working on some things ... community watch and they homeowner's association to keep spot lights on this locations. Stay away its so many better smoke shops with fresh and dependable products and they will respect you and appreciate your dollar we work to hard for your money to have someone basically take it. If your the kind of person that will take back item(s) only because there's something wrong this not the place that you wanna go