I cannot recommend this company due to their deceptive billing practices. They are using images of our home without permission and created a quote from us that is pure fiction. That, alone, says a lot about the leadership of this company. If you are engaged with this company, right now, I suggest you hire a construction forensic accountant to review every single line item and subcontractor invoice. In fact, I would review costs, receipts and backup on a weekly basis. In fairness, our project manager and foreman care about quality and did good work. read more

We started working with 415 Remodeling back in 2019 for a bathroom remodel, and they've been our go-to contractor ever since. They've completed several bathroom remodels in our historic San Francisco home, a kitchen reface, and other odds and ends. We even trusted them with our daughter's home for her kitchen and exterior refacing. Bill and Hayley always know exactly what we need and make the design process so much easier. Their team of craftsmen and trusted subcontractors consistently produce beautiful, high-quality work, updating our home while maintaining its historic charm and cohesiveness. They are also a team of just good people. Bill even came over once on the weekend to help us with a toilet that was spouting water all over! I couldn't recommend this company more! read more

415 Remodeling did 2 projects for us! One, building out a beautiful master bathroom & closet. Two, expanding our guest bathroom to include a bathtub/shower. Pros: Extremely communicative - Bill/Hayley/Durhan most often got back to us either immediately, or within a day or two of reaching out (depending on the situation). Design process - From checking out the space, proposing options, giving us schematics to choose from and reference, picking tiles/fixtures/paint colors etc. that followed from our design ethics to, ultimately, a gorgeous outcome, we were so glad that we had experts helping us with our project. Doing the work - The crew that 415 sent over was extremely diligent about protecting our floors, cleaning up the space each day, and overall, being productive. It was so fun to check out the site each day and see what had been accomplished and watch our unused spaces transform into a lovely set of bathrooms. Making things right - When I found a few items that were defective, 415 made sure to fix them (scratched toilet seat, broken mirror, broken shower glass corner, tub faucet). There was also a freak rainstorm that ended up flooding our bathroom and recently laid carpet that they split the difference with us on remediating, which was really great. And, though they had to shut down due to Covid for quite a few months, when they came back, they implemented a strict sanitization protocol that made us feel very comfortable with their team continuing to work and finish the project. Con: My only comment here is that ultimately, we ended up spending quite a bit more than we had originally wanted to. We were quoted $120K, and it ended up being $150K! Crazy, right? Those things being said, we are thrilled with the outcomes of our projects and couldn't imagine being able to do them otherwise. 415 was a great team to partner with. read more

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Wow - is 6 stars a possibility? We had Bill Johnson (the president) consult for us on a project that was possibly going to involve a fair degree of work but we weren't entirely sure of the scope. Bill called back after we requested a consult and he it was immediately apparent that he is purely a kind, helpful and sincere individual who has a thoughtful and reasonable approach to home construction projects. He walked us through various scenarios discussing risk and benefits of approaches to remodel and restoration work and provided outstanding direction. We reached out to them because of their Yelp reviews and their great work apparent on their site - and turns out they've done amazing work for close friends as well. When home projects can sometimes be dizzying (at the least!), we'll be undoubtedly going with Bill Johnson and 415 Remodeling because it's clear that their leadership is thoughtful, measured and most importantly, kind. Thank you, again, you guys! read more

415 Remodeling repaired dry rot in our back stairs. What we liked about working with them was: 1. They were honest about how busy they were and how long it might take to schedule our 2-week project 2. Their carpenters were easy to communicate with, highly skilled and used the best materials: the lumber they used was in the top 10%, clear and tight grained, they installed flashing to prevent penetration of water into a wall, and they primed all the wood pieces before installing them 3. They got the job done before the fall rains started so that we could paint and seal in time What we didn't like was that they did not tell us when they would be there and when they would not. There was a one week gap in progress with no explanation. However, they did get the job done before the rains. I would work with them again. read more

I have mixed feelings on my experience with 415 Remodeling. TL:DR - The end result is very high quality. Their employed contractors (Senad and Mujo) are skilled, friendly, keep the worksite clean, and communicate well. The management team (Bill) and project manager (Brandon) were hard to get a hold of, and were not good at updating us regarding the project schedule and costs. We had a nightmarish issue with a leak. We had tried to address it using a variety of other contractors and solutions, spending tens of thousands of dollars, and being left with a leak. We received bids from about 10 different contractors. Some of them seemed to want to do something quick and dirty for relatively cheap, and others wanted to replace our entire façade, for a ton of money. We wanted to make sure that whatever we did would fully solve the problem. 415 Remodeling compromised by offering to do a Time and Materials contract so the issues could be identified, and costs adjusted as the scope of the project increased. As problems were encountered (which we expected with a 90-year-old house) we had significant issues in getting change orders in writing with the cost. We had a lot of conversations with management, where numbers were ballparked over the phone as we agreed to work, but with so many changes, it was difficult to keep track of the total cost without the change orders and had no idea if we were ending up $5K, 10K, or $20K over the original bid. The original estimate was $27K. At the end of the project, we spent $50K. We also had problems with the project schedule. We were not told in advance of when things would happen, and as a result needed to cancel two vacations that were scheduled during the project. The contractors were relatively good at telling us what they would be doing each week, but once they were done with their portion of the job, the scheduling with the subcontractors, and the communication around the timeline of the completion of the project was poor. We requested an estimate of the completion schedule, and never received one. We only knew the project was done when the painters left. We also had a major issue with the stucco sub-contractor that they used. I won't put that in to the review here, but suffice it to say, I was on the receiving end of a screaming attack from the subcontractor, and he left a mess on the trim, damages to the neighboring property, and gouges in the existing stucco. The painting sub-contractor then had to clean up all his errors. The painting sub, was excellent, and I've reviewed them separately. Regarding the neighbor's damage, they said they would fix it when the project was complete. After multiple requests it still was not fixed when the job was done so I had to withhold their final payment until they did do it. When they got around to it a month later, it was done so badly with a mismatched paint, that it looked terrible. We were so embarrassed we had to ask our neighbors for their original paint color so we could fix it ourselves. At the end of the day (and for the next 50 years), the quality of the work is what matters most. We made it through the winter without a drop of water entering the house. The trim work that they did to match the historical trim in our house is beautiful. Overall, I think they did really good work, and would hire them again for additional jobs if we can ever afford them again. read more

I was referred to 415 Remodeling in February 2016 by Aaron Gordon Construction, and I am so glad for the referral! We began working on kitchen design with Bill and Rebecca in early 2016. Our existing kitchen footprint was incredibly awkward, and we were on a tight budget. It was a long process, but communication throughout design was great, and we eventually settled on a design that provided much more functionality but resulted in an expanded budget. If we were going to do it, we decided we might as well do it as best we could! Bill and Rebecca were both patient and determined throughout this process. After the initial design was agreed upon, we began working with Hayley, who helped us decide on all of the details, from flooring, to wall color, to sink type, to lighting. This is a slightly terrifying process, but Hayley was easy to work with and provided guidance throughout. Construction began in January 2017 and completed in May 2017. This was our first remodel, and we had no idea what to expect. Our project manager, Joro, and our foreman, Emsad, were very responsive to e-mails during this time to help us understand the process and what was occurring. Hayley remained our main point of contact throughout, and Bill was always available to jump in and follow-up on issues as needed. Overall, the remodel was a good experience; and most importantly, we love our new kitchen. If I ever convince my husband that the bathroom is next, 415 will be my first call. read more

I contracted with 415 Remodeling to do an extensive remodel of my San Francisco condo in 2016. I had never undertaken anything more than a roof replacement before, so this was a huge project and I wanted to do all that I could to avoid the cliche problems with contractors... They are very responsive, on time, and accountable. And a pleasure to communicate with. This project entailed blowing out two bathrooms, all the closets, the kitchen and more. It did take a great deal of time and required many subs. I am so very happy with the result! And were I to take on a similar project at another time, I'd be very happy to call on them again. I worked with Bill and Hayley and found them both to be really good people.... very responsible and likeable! read more

We worked with 415 Remodeling (Aaron Gordon Construction) to repair major water damage to the siding and framing of our home. We had worked with a couple of contractors to remedy the issues and it became quickly apparent that we needed a top-tier, experienced, professional team to remove all our siding, replace our sheathing, and fix framing damage caused by water and termites. 415 Remodeling exceeded our expectations and we couldn't be happier with the result. Throughout the entire project, they were professional, patient, accommodating, and kind. Nathaniel, who was our foreman, is a fantastic craftsman. He brought a tremendous amount of skill, diligence, and attention to detail to the project and worked with us closely to ensure that we would be happy with the result. Even more than his professional skill, we appreciated how mindful he was about how we, as a family, were experiencing the construction (we had a baby born right in the middle of the project!) and how he worked with us to ensure that the impact was as minimal as possible. Bill led our project and ensured that we were well taken care of and that the project went smoothly. From our first meeting, I knew that he possesses the type of professionalism necessary to ensure that we would fix our home correctly. I valued his input on all the big decisions we had to make - from termite remediation and light fixtures to siding material and windows. The crew - Angel, Mujo, Rigo, and Miguel - were also wonderful, kind, respectful, and diligent. Although it was a project we wish we didn't have to take on, we are happy that we chose to work with 415 Remodeling / Aaron Gordon Construction. It made all the difference and we would warmly recommend them to anyone undertaking a construction project in San Francisco. read more

I have had the immense pleasure of working with 415 Remodeling both indirectly and directly. I was first introduced to this company when the co-owners of my building had their kitchen remodeled. Both of our kitchens were in dire need of an upgrade but my co-owner's time frame was a bit ahead of mine. When construction began upstairs, I was amazed by the respectfulness and professionalism of this company's employees. They are very conscious of working hours and private space and if I brought up any problem, they addressed it instantly. There was one issue where a trash bin they were using had started to come apart and mildly impeded access to the backyard. I casually mentioned this to one of the workers and in the time it took me to gather my things, they had complete resolved the problem, and they were not even working for me! It may seem like a minor thing, but it really underscores just how professional these people are. My co-owner's remodel was astonishing, and when the time came to remodel my kitchen, there was no question who I wanted to design and build it. I hired them on first consultation and from the beginning was utterly impressed by their knowledge and experience. My wife and I tend to shoot for the moon and want to have it all, and Bill and Rebecca were very accommodating to all of our desires, only stepping in to tell us what we wanted was impractical when there was no other option. When the estimate for our proposed kitchen exceeded our budget (which we expected given our desires), they were accommodating in helping us cut back in areas that weren't as important and even went over and above at their own cost to give us what we wanted. Their cabinet installer, Senad, is top notch! I know my San Francisco home is completely out of alignment and nothing lines up. Yet he made my high-end cabinets fit like a glove! He's amazing. We couldn't be happier with how our kitchen turned out. It is gorgeous, unique, and exactly a reflection of our personal tastes. I simply cannot add enough superlative to how spectacular a job they did and how pleasant they are to work with. I would recommend them in a heartbeat! read more

We had a really good experience with 415 remodeling on a recent new bathroom addition in our 100 year old plus Victorian condo in the Mission. Their attention to detail was terrific-they were very professional and we enjoyed working with them. Some of the other condo owners in our building were concerned about possible construction noise, dust and other inconveniences. 415 addressed each concern and left the jobsite in good shape every evening before they left. Haley Alexander, one of the designers at Aaron Gordon/415 kept us informed ahead of every design decision and was a pleasure to work with. Before meeting 415, we had spoken with several contractors who almost convinced us that our project would be long and drawn out because a lot of things about our project were tricky, but this team didn't miss a beat. Our only hesitation in giving 415 a 5 star review is that the project went over budget despite no changes on our part. However, we had agreed to work time and materials and they did work with us to mitigate the overages. We would definitely recommend this company for residential remodeling. read more

We began thinking about remodeling our kitchen and bathrooms several years ago. Given it was a partial remodel and that we would be living in the apartment while it was being remodeled, we wanted to make sure we got the right contractor. After an extensive search and meeting several contractors, we decided to try 415 Remodeling as our neighbor had a great experience with them. 415 is unique and has a competitive edge over other contractors in that it can provide design and construction plans for the remodel (as pre-construction activities) prior to entering into a full remodel contract. This is especially suitable for projects where the homeowners want to be involved in the design process and save the cost of hiring another designer/architect firm to oversee the project. It took several months to finalize the design scope and work plan. Work started in July 2017, and was completed in December. 415 did a great job. Bill (the President) and his staff were prompt, communicative, highly knowledgeable, and professional. Our building is 90 years old and has many challenging issues. 415 handled them all. The former president of the Board, resident in the building for more than 20 years, told us that our renovation was the most trouble-free of any renovation in her memory. We would compliment Project Manager Brandon and Foreman Nathaniel for their outstanding attitude and service. Their crew was respectful, skillful, and diligent. Their subcontractors were also excellent. 415 is a unique full service contractor with an in-house professional design team to provide guidance from start to finish. We really enjoyed working with Hayley. She was hardworking, patient, and on top of all the little details. 415 takes great pride in their work. They stand by their work. Even after the project is completed and signed off on, they respond promptly if any problem arises. We recommend 415 Remodeling without hesitation. read more

We had an amazing experience working with 415 this summer on our kitchen remodel. Their entire crew were professional, friendly and very enjoyable to work with. In addition, their daily communication regarding the status of the work was refreshing, especially since we lived in our unit during the two month construction schedule. We highly recommend 415 Remodel for all types of renovation projects. read more

I just finished a dry rot repair job with 415 Remodeling and it really was a 5 star experience. I completely agree with Jon A's assessment--my experience was just the same. They were professional, detail oriented, good communicators and very considerate. We worked with the same crew and I echo his sentiments. Joro was our project manager and he was knowledgeable, organized, kept me updated on changing conditions and schedules and addressed all my questions and concerns thoughtfully and thoroughly. Throughout the process I felt my project was in very good hands and in the end the improvements they suggested made the house stronger and better looking. A job that could have been stressful turned out to be a great experience thanks to this top-notch crew. read more

Loved working with this group!! We recently completed two bathroom remodels and it was the most wonderful experience! We worked with Rebecca, who helps with overall design, and she is amazing. Remodeling a bathroom is expensive, and you want to get it right! Rebecca took the time to understand the vision, and patiently and skillfully helped us get it done. The end results is more beautiful than I ever imagined. She is the best! Once the project started, the work progressed in a timely way and communication was excellent throughout. I work from home, so having people in the house constantly could have been stressful. We had to completely gut the main bathroom (with the shower!) down to the studs and rebuild. So, it could have been very painful. It wasn't! Everyone who came into our home was pleasant, friendly, conscientious, and respectful. And on time! They did AMAZING work! All of them! You never got the sense anyone just wanted to do the work and get the job done -- they were always trying to figure out how to do it the BEST way, and make it even better. Everyone took incredible pride in their work. It was a joy just to watch all the different stages unfold. Trevor, our first foreman and the gentleman who did most of the carpentry work in the larger bathroom, was incredibly organized, a great communicator, and he was always thinking of creative ways to do things better than I'd originally considered. We ended up with a second foreman, Jeremy, for the smaller bathroom, and he was also a pleasure to work with. Very organized and tuned in to the details of the project. He created interior and exterior molding around a new window, and installed a picture rail. He was very thoughtful and skilled in helping think through how to match the look of the original windows and molding throughout the house. He did beautiful work! I also have to mention Tomas who did the tile work. I can't say enough good things about him. He is very exacting and does beautiful, beautiful work. We chose floor tiles with various patterns that had to be placed randomly, and love how it came out. He also mixed up special grout to get the colors just right. He has a real artist's temperament. Domingo and his team managed the painting. Again, wow! I love them and the work they did. So very grateful to this entire team! Because of them, the remodel moved smoothly, was stress-free, and we love the finished product! Thank you, 415!! read more