They got my parents a car my brother a car, mines unfortunately broke down a bit so wanted a new…read morecar, tm and his other co workers didn't stop helping us out till we left with one of there's car!! the best stop so far to look for a car

I would not recommend buying a a Vehicle from this place I purchased a 2020 Tusan from this…read moredealership made downpayment got insurance that smart buy recommended. Two weeks later told me to come back in to sign more paperwork.(which I did) as I'm waiting to sign whatever paperwork that was needed,they told me to come back tomorrow so that they can change the plate . By the time I got home my car was no longer by my house . I called the broker who I went through to get the vehicle and he informed me that they had repossessed it without any explanation. The broker talk to the owner the next day and he said it was a miscommunication but I did not get the car back.

Sold Me a Tesla With Hidden Battery Issues -- Please Avoid This Dealer…read moreI purchased a Tesla from Lake Motor Group while living in New York after they assured me over a video tour that the car was in good condition. Upon delivery, I found the tires needed replacement (over $1,000) and the interior had a strong cigarette odor. Within just a few months and under 5,000 miles of normal use, the car suffered battery failure. After speaking with Tesla technicians, I learned that the seller had cleared or hidden existing battery error codes -- issues that only became visible after a software update reset them. This is comparable to rolling back an odometer or clearing a check engine light, and strongly suggests they knew of the battery problem before selling the car. When I contacted the dealership, they denied responsibility and referred to the "as-is" paperwork they make every buyer sign. During my complaint to the Attorney General, the dealership initially offered to buy the car back, but later withdrew the offer, claiming the "market value for Teslas had changed." Through this process, I also discovered that they had purchased the car at auction, raising serious concerns about vehicle quality and transparency. I have emails, photos, and documentation supporting everything stated here and am happy to share them with anyone considering a purchase (contact: thereisantimony@gmail.com). I've spent months trying to reach a fair resolution without success. My warning to others: Be extremely cautious. In my experience, Lake Motor Group sold a defective vehicle, avoided accountability, and prolonged communication until I had no practical recourse.

BUYER BEWARE! - Take you business elsewhere, these people are shady and borderline scamming…read more Went to check out a rare spec BMW they had listed as "Excellent condition" at a good list price. Photos and walkaround video showed the car to be clean with some cosmetic damage, but otherwise it was advertised as "Runs and drives great!" and "Blistering turbo performance." Upon arrival, the car was in much worse shape than the listing showed. The salesman grabbed the key, and turned the car on and allowed me to inspect it before driving. The brakes were in need of replacement, with grooved rotors and pads with less than 50% life. Completely rusted out as well. The wheels and entire suspension system were heavily corroded and rusted. The car has budget-brand winter tires installed, which are grossly unfit for a performance sedan. There was also significantly more cosmetic damage than the listing showed. Under the hood, the engine bay was also corroded and rusting. The belt tensioner was loose and tired, causing the tension on the belt to bounce. The crank pully/harmonic balancer was also wobbling very concerningly. The engine block was coated in corrosion. There was evidence of someone trying to hide an oil leak because only certain obvious areas were clearly wiped off. (Suspicions confirmed later when the engine got up to temp and started burning off the oil. The car was smoking like it was on fire.) The O2 sensors on the cat looked extremely poor. With my initial inspection raising concerns, we began our "test-drive." The salesman rode along and was rushing us through it. We maybe drove the car 3 miles TOPS before his constant insisting to return to the 'dealership' became obnoxious and we returned back. Driving the car, I immediately knew something was up. I have owned and built several N54/N55 engines and BMWs. There was a very obvious lack of power, and the motor sounded choked out and tired. The engine had not even reached operating temp before we returned. Once we parked the car, the salesman hurriedly asked for the windows to be rolled up and for the key before rushing back into the office. I remained at the car and did not shut off the engine because I wanted to run some diagnostics. Not even 10 seconds after the salesman ran away, the engine bay starting bursting with burned oil smoke. Far more than normal for these engines. This was a LARGE ammount of oil leakage being burned off. This directly points to gasket failure: Valve cover, oil pan, oil filter housing - well known maintenance items for these engines. At this point, I plugged into the car with MHD and read the DME codes. LOL. There was obvious evidence that someone had tried clearing the codes, but MHD being the best for a reason, found all the dirty little secrets. Let me list them off: 135808/A08 - Valvetronic servo failure 108001 - IAT sensor short circuit 108010 - IAT malfunction 108932 - MAF/IAT Sensor group Error 180001 - Catalytic converter below efficiency limit; 02 sensor failure or Catalyst failure 1FB301 - Engine overheated! 20A701 - Coolant pump speed outside of tolerance 20A703 - Engine cooling system; component protection; LIMP MODE 21A023 - Combustion engine: Unsuccessful start or engine stopped without driver influence. Quite an impressive list they were trying to hide. With the water pump failing/failed, the ECU in reduced-power/limp mode, history of engine overheat, failed catalytic converter and/or O2 sensors, failed Valvetronic servomotors, short circuited IAT/MAF sensors, and massive oil leak... this car can not be considered "excellent condition" in any sane persons mind. After taking a screenshot of the list, I turned the car off and went inside to find someone to talk to. When asking for a cash price they stated the car was accurately priced at $9,995 and offered a 100 dollar discount. I told them about my findings and said I wouldn't offer and more than $5,000. Based on their demeanor, they acted like they knew full well the problems with the car and were mad that I caught them lying. Overpriced clapped out POS. This is fraud. For those who care: I am a licensed and certified Commercial-Industrial field mechanic with 8 years of experience, and my Fiancé works at Lexus. We are members of the largest car club in Northwest Indiana, and have built and modified countless vehicles.

I can't say enough good things about this shop and its owner. Nash was incredibly kind and went out…read moreof his way to help me with my foreign car, which isn't always easy to find service for. The work was honest, straightforward, and clearly done with care. On top of that, the shop itself is spotless and well-organized. It's rare to find this level of professionalism and genuine kindness--highly recommend.

Awesome place, did a great job on my car and they are so friendly, highly recommend this place if…read moreu need a car repaired.

I always feel important whenever I come in, doesn't matter if I have appt or not. I've always been…read moretreated with respect and importance

Purchased a pre- owned BMW from this dealership - The transaction was smooth, the employees…read morecourteous, and professional, The vehicle was as described, l receive multiple compliments on the color combination. Because I was out of State, the General Manager of this dealership went overboard to assist me after the purchase with an issue! Great Dealership, i would recommend, as well as planning return as a customer.

We bought a car. Not at this location but the one on 41. And ridge. I will never buy a car from…read morethem again!!!!'n. We didn't get any deal for our car. And it's a lemon. Needs new brakes. Struts. And wheel bearings. Putting lots of money into our car. They should have lowered the price. Or we should have walked away.

Saw a car here and it was a decent price I called and set up a time to see it, they set me up with…read morea credit Union and when I arrived to see the car it was almost $2000 more then we had discussed. I test drove it and the brakes were making noises and the alignment was off. I was told those were normal issues and when I arrived from the test drive I brought this up and they seemed annoyed. They tried to rush the sale and wouldn't let me talk. When I told them I wasn't interested in paying that price they got an attitude and told me that my check was already written to them and knew the price than these guys tried to bully me into buying the car. When I refused to be bullied into a car I didn't want they cussed at me and kicked me out. These guys were bullies that try to use scare tactics to close sales on there over priced cars. I'd recommend never stepping foot in this place.

My dad had a great experience here, so I feel compelled to share it. Initially, after test driving…read morea Regal, something odd happened. He asked for a price...and the salesperson said he couldn't give him one. He said there were some new incentives coming in, so he'd have a price from his sales manager in 2 days. I thought that was incredibly strange -- so what, if my dad wanted a car that day, they wouldn't sell it to him? So two days pass and the salesperson calls. All I'll say is the offer he gave my dad was excellent. I had done my research on True Car, so I knew what he could expect in the way of discounts, and their first offer (albeit after two days) beat what I expected. The car ended up being too cramped for my dad's liking, so he went another route, but the lack of pushiness from the salespeople was really refreshing. They were very polite and professional through the whole process.

Very professional business. Their service department is top notch but not cheap. You get what you…read morepay for.