Just a quick note to give a 10 outa 10 to Rob and Midori at Dick's shoe department, in Clovis!…read more Their product knowledge and friendly customer service was greatly appreciate by my wife and I today. Their ability to help her find the perfect pair of walking shoes was beyond my expectations. Previous visits to this store, for the purpose of buying new athletic shoes, were not at all as productive. I greatly appreciate the personal service we were afforded. Thank You!

Had some great service late tonight at Dick's Clovis store. Logan took care of us and my daughter…read moregot the shoes she always wanted. Logan should be rewarded for going above and beyond.

Been here many times and I love it! Great selection of hiking items and accessories! Prices are…read morehigher of course but I love the quality including their own brand. Everyone that works here is so nice and helpful everytime. They're always super knowledgeable about everything including sleeping pads for backpacking and the gear they would recommend for any level of hiker. Will always come here for my hiking items and even just look around for fun. Overall, I would recommend coming here!

Nothing is ever in stock, they say you can order it online but if that was the case I wouldn't have…read morebothered to drive across town! What a waste of time and energy! I will order it online but definitely not from you!!

Location: Sportsman Warehouse Fresno Date: December 29,…read more2025 Service: Online Order Earlier today, I decided to order a firearm for purchase online due to sales, and it's almost the end of the year. I went to my local Sportsman Warehouse to select and pick out a firearm. Customers be aware have your patience got on because you're gonna need it because if you either gonna pick up Ammo or starting a paperwork will be your right arm. You will be waiting in a line. They have this new system now where we have a kiosk barcode and you have to scan the barcode and check yourself in and put yourself online currently I've been reading almost 2 hours and barely budged. I'm just here to start the paperwork on my Firearm order. I strongly suggest that they hire some more people or qualify some more people to certified and doing the firearm paperwork process and distribution that is much needed. I rarely ever have to do a 3 to 4 hour wait to start paperwork for the firearm I purchase online. Btw i'm still online waiting to be her fingers crossed.

Let me start by saying this: this is the first Yelp review I have ever written. The customer…read moreservice at the Fresno Sportsman's Warehouse was so bad that I felt compelled to warn others. I have purchased numerous firearms from this location over the past 10+ years, and never--ever--have I experienced service this terrible. They recently implemented a "new system": a digital waitlist. When I checked in, I genuinely thought it was a joke. I was 6th in line with a projected wait time of FOUR HOURS. Four hours -- being sixth. That makes absolutely no sense. I asked the woman behind the counter if my phone was correct. With a straight face, she responded, "Maybe... might be a little less." She then explained that once your name is called, you supposedly get a 30‑minute grace period to check in. Based on that information, I went to grab a bite to eat nearby while monitoring the waitlist. After an hour, my phone still showed a 3‑hour wait, so I headed back anyway. While driving back, I received a notification that I was second in line, although the app still claimed there was a 45‑minute wait. Then -- as I am literally pulling into the parking lot -- I receive a notification that I was marked as a "NO SHOW" and kicked off the list. How is that even possible? I assumed this would be easily fixed. Surely, if I explained the situation, someone would understand. I was very wrong. The employee behind the counter could not have cared less. He told me the store closed in two hours and that because I "missed" my turn, I'd have to wait again and that they "might" get to me. There were 4-5 employees behind the counter, yet everything moved at an unbelievably slow pace. The staff was rude, condescending, and dismissive. The only bright spot was a very professional and kind manager who stepped in and moved me to the front. I truly wish I had his name because he was the lone example of what customer service should look like. Unfortunately, that only paused my frustration. The employee who handled my transaction then did everything possible to avoid selling to me. He questioned my documentation, claimed it was insufficient, and even told me I'd need to purchase a $64 fishing license for it to work. Here's the kicker: The very next day, I went to a local gun shop in Clovis with the exact same documentation--the documentation Sportsman's Warehouse said was invalid. Guess what? No issues. Friendly staff. Fast service. Purchase completed. Receipt in hand. Pickup date set. This location should be embarrassed. And if corporate leadership were smart, they would investigate this store -- because I guarantee they wouldn't be happy with what they find. I understand my money may not matter to them. But if you're reading this and considering purchasing a firearm here: don't. Save yourself the time, stress, and disrespect. Think twice before dealing with the gun counter at this Sportsman's Warehouse. NEVER. AGAIN.

559 Armory: Unprofessional, Predatory, and Utterly Disgraceful Business Practices…read moreI recently attempted to complete a firearm purchase at 559 Armory, only to be met with egregious overreach, blatant opportunism, and a complete disregard for customer rights and basic fairness. Due to a minor name discrepancy between my prior purchase record (under a nickname variant) and my current identification--fully documented and legally updated--the California DOJ indicated that the dealer retained discretion to proceed with the transfer. This is standard procedure in such cases, allowing responsible dealers to exercise reasonable judgment and facilitate lawful sales. 559 Armory chose instead to categorically refuse, citing internal policy preferences that appear rooted more in personal or political bias than in any legitimate compliance concern. Rather than honoring their role as a licensed firearms dealer committed to upholding Second Amendment rights, they elected to block the transaction entirely--despite the firearm never leaving their inventory and no actual restocking or handling being required. Compounding this refusal, they then imposed a staggering $300 restocking fee on the full refund of my prepaid purchase (including additional magazines I had legitimately acquired). This fee is patently excessive, punitive, and--based on California regulations limiting such charges in firearm transactions--potentially unlawful when no genuine restocking occurs. The result: I was denied my constitutionally protected right to acquire a means of self-defense, lost significant funds to an unjustified penalty, and received zero meaningful assistance or accommodation from staff who seemed more interested in retaining profit than serving customers. This is not the conduct of a reputable firearms retailer. It is the hallmark of a business that exploits regulatory gray areas for financial gain while cloaking itself in selective compliance. Their website touts "lowest fees and pricing" and "best customer experience," yet my experience reveals the opposite: predatory fees, arbitrary gatekeeping, and contempt for paying patrons. To prospective customers in the Central Valley and beyond: Avoid 559 Armory at all costs. Their practices are not merely inconvenient--they are unethical, anti-customer, and fundamentally at odds with the principles they purport to support. Seek out dealers who demonstrate genuine professionalism, transparency, and respect for the law and their clientele. One star is generous; zero would be more accurate if the platform permitted it.

Purchased a firearm on line came in quick I went in to do the paperwork and worked with Jiro very…read moreprofessional and organized. I was in need of some magazines but didn't have them in the Fresno store so Jiro took the time to call 3 different Turners and is having them sent to Fresno. The firearm I purchased was on sale saving $50 nice bonus during these trying times. Thanks again Jiro. I'll attach a picture once I receive my new pistol.

Unresponsive to requests for service. They never called me back after I left a messageread more

I have worked in a couple of gun shops, and frequented many. The staff there is very friendly and…read morehelpful, not grumpy as in other shops.

Very friendly very good selection great prices I only wish I could go back more often, there's so…read moremuch to choose from!

This gear shop is amazing and the owner is incredibly helpful and friendly. We rented crash pads…read morefor bouldering in Tuolumne and it was very convenient!

Earlier today (02/07) we took our daughter (4 year old) to look for shoes at DICK's. She came upon…read morethese Bluey Crocs. She carried them around the whole store and had her heart set on getting them. When we got to the register the cashier told us that she wouldn't be able to sell them until the 24th of that month. Mind you there was a whole wall of Bluey Crocs. I understand that some products have blocks on them by the manufacturer and there's nothing the store can do. But they offered no apology to us or our visibly upset daughter. A manger walked over and offered the same explanation "there's nothing we can do". The manger did not offer us an apology either. This was their fault and they took no accountability, offered no apology, or anything to remedy the situation. Do not take your children to this establishment because they simply do not care.

Alexis was very helpful with my online order. With a issue on my end she took time to help me with…read morefinding a solution with my order.

They've gotten pretty ridiculous with their return policies. Nobody keeps a receipt unless you're…read moreJoe Biden's age.

Lack of Knowledge & Customer Service. Shop at Clovis 5.11…read more Have come here recently and experienced a lack of inventory knowledge and dishonest employees. First was the lack of knowing the color ways and products available which prompted me to shop online. Came to return some online merchandise with receipts and was told I could only get store credit. I knew this to be untrue but did not bother arguing about it. Of course I called the Clovis store who said I could return there for a refund.... LONG STORY SHORT... stop shopping at Fresno 5.11 and go to Clovis 5.11

I called Ammo Dogs (3) times during the week of the ammo Registration law, looking for a specific…read moreammo to purchase bulk. The call was made during business hours no one answered neither were the messages I left ever returned. I attribute this to poor customer service because no matter how busy you maybe you should always return call.

I've been buying firearms, ammo and different accessories from Joe for about seven years now. He's…read morevery personable, knowledgeable and straight up guy. If you're looking to purchase a firearm, accessories, ccw training or ammo, try this place first. Whenever someone I know is looking to purchase a firearm, I take them there because I know they will get treated right.

I haven't made any purchases, yet. However will definitely be back to do so soon. I far as my…read moreexperience, the personal were extremely friendly and helpful. Wide selection of quality products and prices seem to be fairly reasonable. I would definitely recommend this company. Again, I haven't made any purchases, but I will!

This store has been in business since 1932 & it's true that it feels like a throw-back to how…read moreclothing stores used to be. I went in here skeptical to find anything but pricey Levi's, cowboy hats, & collared shirts. However, I was delighted to find mens' long-sleeved t-shirts with a pocket on the front for $12/each. My dad is a lifelong pocket on the t-shirt fanatic & he was elated to have these t-shirts. However, the first two I took home were too small so I was able to return them & get something different & pay the difference when they didn't have 2 shirts of the same style in the size I needed. They also advertise local events & sell these really awesome dog treats called dogs dig 'em which are made locally by women in recovery through the St. Francis Homeless Projects. My dog enjoys these treats & I would go back just to get more. If you're looking for an old-fashioned men's clothing wear store with semi formal, western, & casual wear, this is the place for you.