Goodby Eddie Bauer; hello Ariat!…read more Dang, this store and its WORK version across the parking lot escaped my attention for too long. Did not even realize the brand's presence. Interestingly, I'd been looking to update my wardrobe for about 8 months and couldn't find anything that I wanted...Macy's backstage, Lands End and others. Just kinda similar quality and nothing unique or interesting to me. That changed here. The cloths are next level, far above expectations. They are meticulously crafted incorporating, different design elements that increase ventilation. Some of the shirts even have a built-in microfiber cloth on the inside bottom of the shirt to clean your glasses with. The stores are beautifully stocked.... Roomy and well staffed with top-notch individuals. As usual, waiting and continuing to keep my eyes peeled has paid off. Located in the Garden Village shopping center right down the street from where I live, the store is located between Jack's urban eats and Starbucks. Whole Foods is just a couple hops away. The materials and prints are just amazing and their online store is crazy filled with variety.... I picked up six shirts and a belt. All of them uniquely designed of a high-quality and unlike what I was seeing elsewhere in the city/online. Just thrilled to finally get quality clothing off my list! And their work pants! Some of the most desirable guys stuff around! The stores are spotless, tightly organized and roomy. IF you sign up online, you can order with free shipping and returns, too. New customers get 10% off for one day. Of note it that the Large shirts here actually ARE large, bigger than what other brands call large. So, be careful..as they run large. Good! The best addition to one of the most visited areas in my hood! Nice to be sporting some good quality cloths that will last and make folks more comfortable in our oven-like summers! -G

I recently visited Ariat to pick out some new footwear and left with a pair of shoes and super…read morecomfy slippers. The experience was a bit of a mixed bag, so I'll break it down. First, the associate who assisted me was absolutely amazing. She was attentive, knowledgeable, and genuinely helpful in guiding me through the options and helping me make my final selections. Her friendly demeanor made the shopping experience enjoyable, and I felt well taken care of. Her excellent customer service is one of the main reasons I'm giving this review three stars. When I first walked into the store, I was greeted warmly by other associates, which gave a great initial impression. However, things took a turn when I noticed a manager and another associate staring at me in a way that felt uncomfortable and unnecessary. It wasn't just a casual glance--it was the kind of staring that made me feel like they were suspicious of me, as if I was going to steal something. The staring was so persistent that I felt the need to turn around after making my purchase to make it clear that I noticed their behavior. It's disappointing to feel judged or scrutinized as a customer, especially when you're there with honest intentions. While I appreciate the helpfulness of the associate who worked with me and the general friendliness of the initial welcome as well as the cashier that rang up the sale, the unprofessional behavior of the manager and other associate overshadowed the positive aspects of my visit. There is no reason for anyone working in a customer service role to make customers feel unwelcome or uncomfortable. Ariat, please consider providing additional training for your staff--particularly your leadership--on how to ensure all customers feel valued and respected; the behavior of the manager and the other associate needs to be addressed.

Location: Journeys Fashion Fair Mall Date: January 2, 2026…read moreService: Footwear Last week I visited the fashion, fair mall and Journey store located on the first floor. I visited there due to looking for some boots, my size. Once I walked in, they assisted me right away. Kendra was very helpful and accommodating. Kendra actually listens to the customers needs. The only negative is they did not have the size in the boots I wanted to purchase. Overall, I had a great Customer Service experience. Their prices are reasonable and they do offer a special promotions and discounts.

We had such a wonderful experience here. The staff gave my kiddo Cambria an incredible amount of…read morecare and dignity, and that means more to our family than I can put into words. They were thorough, thoughtful, patient, and genuinely helpful every step of the way. As a disabled family, everyday tasks can be complicated, and too often we're made to feel like an inconvenience. That was absolutely not the case here. They went above and beyond to make sure Cambria felt comfortable, respected, and supported and in doing so, they made us feel normal. That kindness matters more than people realize. Thank you for treating her like the amazing human she is. We won't forget it. As her mom... I had happy tears today. Thank you Journeys your staff deserves all the blessings! It was a young lady (I didn't grab her name and a young gentleman)

One of the best clothing and shoe stores in Fresno. Serious stuff with unique designs for both…read moreindustry, the trades and casual stuff... I even bought a pair of their work pants with the built-in kneepads for doing insulation work in my attic. So much better than those other types that you wrap around the back of your leg with elastic... seriously saved my knees and made working much easier. Some serious guy desirable stuff and women, too! Staff is friendly and the store is impeccable. Not to mention every time you go you get to eat something delicious close by. And their other store across the lot is equally fantastic. I need to stop going in there because I'm buying too much stuff. .. I haven't even worn most of it and keep forgetting I bought it. Ugh! Particularly like all their ventilated shirts! Knowledgeable and helpful staff and some well built, well designed, product products! -G

Was in the area for a quick Jamba Juice pick up, & ended up stopping in this store with the husband…read morejust for a quick look. Upon entering we were greeted by friendly employees at register, and looking back at receipt, the associate that helped us find everything husband "needed" was Drey. He quickly located size of items not directly on floor and answered all questions. Very nice clean & organized store, pretty new still since they just opened up in May. Great selection of pretty much everything, from Mens workwear & a few women's as well. They have a big selection of boots that husband will be returning for another day. They do also have the other store across the parking lot that carries more of the western items.

Shout out to Jenny for her incredible work and assisting our daughter today with clothing/style…read moreoptions!

Walked in looking for a pair of shoes. The pair I liked was not in stock, so the sales guy checked…read moreout their website. He made sure to check on every style & color I asked for in my size. Was so helpful and even made sure my shipping address (which is a PO Box) would be able to have the shoes shipped to. He even called customer service to double check for me! I did receive my shoes in 1 week. And they were exactly what I wanted, already received compliments on them, New Balance 327. Thanks to Tilly's awesome customer service!!!! I did forget the sales associate's name, but he made me, the customer, feel valued!

They have such a wide variety of scrubs, lots of different colors and styles. Jerry was incredible!…read moreHe went above and beyond to help me find my perfect pair and was extremely pleasant.

Stopped in the other day for a gift card to give as a birthday gift. Big store. Nice selection…read more Even a sale section. There were two employees in the store, both checking out two ladies who were shopping together and each had a big pile of stuff. Took about 10 minutes to get waited on, but it only took a few minutes to make my purchase. The guy who waited on me was nice. Perk for those who work there? They get to wear scrubs to work!!

Customer service was amazing. Greeted when I first walked in and my question was answered…read moreimmediately about a certain shoe and recommendations were given about how to get it. They were super helpful and amazing.

If you GOOGLE Vans it will show at MOST locations around Fresno/Clovis it says closed but make sure…read moreyou call like I did and they are indeed OPEN. I called the location by Herndon and 99 which they were open but I decided to call River Park Vans and they were open! The dude loves Vans he is true to the brand. I am of need of new walking shoes and I found so many I wanted! Which was exciting but that excitement slowly turned into frustration as they didn't have my size, if they did have my size the shoe ran small or the shoes were so uncomfortable that I definitely cannot use them for everyday walking. The staff were very friendly- they were wearing masks and letting a few people in at a time. The dude got his shoes and was a happy camper while I'm still in search of good comfortable walking shoes, COVID-19 is making it challenging! Overall, not sure if Vans are for me but I have them a shot. It was so stressful trying to find shoes here as they didn't have my size on the ones I really wanted or my size ran too small. Probably won't be back but I will continue to go with the dude.

Just came outta the Fresno FlipFlop Shop. The red haired female employee completely ignored me,…read morewhich is weird since I was the only customer in the store. All she did was hover over a computer screen on the cash register. I couldn't find what I was looking for, and then purposely wandered as if I was lost. She refused to even look up. Such a shame. I've been shopping in the store for years. Guess I'll find a new store.

What a great shop. We stopped by to stock up on our seasonal shoes. They have Crocs, Birks, and a…read morevariety of easy family shoes. The service and selection were both great. I would definitely recommend stopping by.

8/3/23 Checking it…read moreout! Really, really nice Old Navy! Greeted as soon as I walked in. Very clean and organized! Great music playing too! Great clearance section as well! They still had the dress on clearance that I loved at a different Old Navy. Tried it on and didn't really like it. Super cute, but too "boxy" for me. Lol! Oh well! They still have a bunch of other great clearance items. Plus, their other clothing items great too . Also have a bunch of sweets and goodies to grab in line if you want. Ended up getting stress gummies. Love! The line was long and moved quickly. The worker was very kind at checkout! Even gave me a coupon to use next time and good day wishes! Wished a good day by another worker leaving too! =) Great service and store! Highly recommended!!

Stopped by to pick up a pair of jeans I had ordered online. Walked in and there was a line of…read morepeople waiting to check out. I noticed a lady at the end of the counter and she told me I didn't need to stand in that line for a pickup. Great prices on their jeans and clothes. Something is on sale everyday!