scam got me for $100 saw add for duct cleaning for $99 and got nothing that was in the ad. but the guy was trying tell me that's extra WTH yeah stay away from this company read more

This company is a scam, Beware. Was quoted $199 via text prior to service. Was then charges $528. Spent a month trying to get an explanation why to only have my dryer overheat because the vent was never cleaned. When we called and asked for a refund they were indignant and rude. They falsely advertise on Facebook yard sale pages. read more

BEWARE: THIS BUSINESS IS A SCAM. They use burner phones on social media advertising to correspond with potential customers. Was quoted $199 via text prior to service. Was then charges $528. Spent a month trying to get an explanation why to only have my dryer overheat because the vent was never cleaned. When we called and asked for a refund they were indignant and rude. They falsely advertise on Facebook yard sale pages. read more

5 Brothers Cleaning is a complete ripoff. I spoke with Daniel over the phone and explained my dryer vent setup. He quoted $149 for the 1st 10 ft. I understood it could be slightly more. The "technician," aka thief, arrived at my home and quoted me $399. I told him that was okay and he "left." I could see from my window that he was outside sitting in his truck. Several minutes later, I received another call from Daniel, who attempted to explain why the price would be so high. I was still unwilling to pay that amount. He said he would speak to the technician. I suppose they were discussing their ripoff strategy. The thief comes back to my door stating he could clean my dryer vent for $249. I thought that was still too was going out of town the next day and wanted my laundry done, so I agreed. The thief proceeds to clean my dryer vent or at least pretend he's cleaning it. Once he's done, he claims he is unable to get the coil that connects from the dryer to the wall reconnected, and I need to purchase a new one from them. Guess how much. Bingo! $100 So now we're right back at $349; $200 more than the price they baited me with with and only $50 less than the price they switched to after arrival. The thief then left my house for a few minutes, less than 10, it seemed, and then returned with a "new" coil. I asked where he got it so quickly since he said he didn't have one on the truck. He claimed there was another technician in the area and he got one from him. I 100% do not believe this and believe that he ysed the very one that he took off my dryer. I so wish I had read these reviews prior to allowing them in my home. As soon as he left and I started my dryer, it was returning the D80 code, which indicates a venting issue. I blame myself for not requiring them to show me an empty machine before he started and what he removed from my dryer vent. Thieves like them will always try to scare you into the service, making you think that the very next time you start your dryer, your house might catch on fire. BUYER BEWARE! read more

Don't use this company. They were supposed to clean my supply and return vents. He only cleaned my return vents. (Was here 40 minutes stop to finish) When I asked why he wasn't cleaning the supply vents he said he didn't recommend doing that and if he did the price would be higher. I told him I paid for both to be cleaned but he would not take the covers off and clean them all. He tried to tell me that he only needed to clean two return lines and that was all he did. I called to complain and was told she would call me back. She never did. The guy was rude and a know it all. He was a little aggressive when he did speak. Do not use them. They rip you off. ********************** read more

Ok, I got this as a Groupon. The technician was late coming to my house. I have a three year old home which I use very expensive filters to keep my vents/home clean. Now I try to keep everything running appropriately in my new home and this is why I wanted my ducts cleaned. 1. He was late. Over 45 minutes late!!! 2. It was a basic cleaning that took maybe 20-30 minutes. 3. He tried to sell me an up grade at the sum of over $800 with no documentation. I don't know if it was a scam, but where on Earth where you make $800 dollars an hour if you are not an MD. Now if it actually cost that much, please have some form of documentation on business letter head informing people that it cost this much. Sorry nothing needs to cost more than anyone really makes in a day. If it was around $200, I may have went for it, but that still if I had a older home. Please put a small camera in my vents and let me see what's up there before trying to charge me. Thanks It really makes you feel that you are being ripped off. read more

It's a shame the way they try to take advantage of people. Especially women. Now all of a sudden after I had the home inspected right before I closed last week, I have mold. He comes in here showing me video of ducts that arent mine (I know this because I have pictures of mine from my recent inspection) showing me black mold. I just put the technician out, and I am reporting this business to groupon as well as the better business bureau. I just kicked the technician "Moses" out! read more

Purchased a groupon since I just needed a basic cleaning. One of the reps showed up informing me that in order to redeem the groupon I needed to purchase the deep cleaning. Total hoax to get you to spend 199 if you don't need it. read more

Was told they had special going and needed air ducts cleaned but this was a total scam. Ben brought in a filthy looking garbage can looking thing into my house with a tube he held up to ceiling over one vent with a metal rod. Did not remove any registers, was not tight against ceiling and this vacuum type shop vac sort of thing was not that powerful. No way it could clean my entire duct system in 30 minutes tops. Was completely ripped of $250. Service did absolutely nothing. Ben couldn't answer any of my questions and kept trying to sell me additional services even after I told him how unhappy I was with this service and what a joke it was. Unbelievable. SCAM!! read more

A neighbor recommended me to use 5 brothers Cleaning for my air ducts. He said they are professional and reliable. I scheduled a cleaning with them. They did an excellent job. Their service is really the best, from the initial call to the end of work and the decent price they charge. It is a fine company and I warmly recommend them to all. read more

Coming back customer!!!! Can't complain the price and service received!!!! Nice technician, always satisfied with the job! Recommend to all my friends and neighbor.... 5 stars+++++++ read more

My negative experience started with an ad on Facebook. It cost me 367.00 because I stopped the service before they finished. They said that they were Sal Air Duct Cleaning but when I asked about the 5Brothers invoice he said they work with Sal Air Duct. Sal Air Duct has good reviews and I would not have agreed if I read the 5Brothers reviews. One guy showed up with a mobile ac vacuum and attached it to ONE vent on the main floor and then moved it to ONE vent on the second floor. When I asked about the returns he said that it would be an additional 295 per unit to clean the return vents. RED FLAG. I asked if the units should be turned off and he said no. No vents were taken off and the plan was only to attached the vacuum to one vent and expect it to pull the dust from all the ducts past the AC filter. I asked him to leave before he could do the third unit. It was an expensive lesson and I hope this helps others. TRUE STORY - Facebook messenger Tue 3:03 PM ME Hi Angie, I have a home in Tyrone that is approx 4200 sqft. Three new ac units but 20 y/o ducts. Can you provide a quote? Thanks, James Angie Hello there Enter Angie Thanks for showing your interest Can you please confirm me How many ac and furnace unit do you have ? Enter ME Three Angie Perfect It would be a flat rate of $550 for entire house duct cleaning services...& We provide basic cleaning for unlimited vents and ducts.. We have big negative pressure machine we connect it to the system and the machine sucks the dust from the entire system When the machine is working we open each vent and provide camera inspection...and we will also provide you before and after snapshots for duct... Enter Angie And also we will provide you Unlimited Supply vents. Inspection of Coil & blower Motor. Inspection for the dryer. Inspection for intake return also Insured and Bonded. Enter Angie All you have to pay $550 after the job is done when you are fully happy and satisfied! Enter Tue 3:59 PM ME What is the lead time and name of the company providing the service? Angie We guys have slots available on 28th of Jan like Friday anytime And company called Sal Air Duct Cleaning.... Enter Angie So let me know Friday is good for you ? Enter Tue 4:29 PM ME Friday doesn't work. Are there any openings next week Monday or Tuesday? Enter Tue 5:15 PM Angie Perfect we will be there on Next week Monday like 31th of Jan Enter Angie For the reservation purpose I need your Hosue address and phone number please? Enter ME --------Tyrone GA Enter ME Thank you Enter Angie Perfect Can I have your phone number please ? Enter Angie And one day before my confirmation department will Call or text you and confirm the timing which time we are working in your area okay Enter You sent 770------------- Enter ME Perfect Enter Angie sounds good Thanks for having booking an appointment we are coming at your place on 31th jan like Monday... So kindly someone should be at your home! Thanks Enter Angie See you then Enter ME TY Enter Sun 1:30 PM Angie Hi there Enter Angie How are you doing today Enter Angie We will be there For tomorrow and before coming we will call you Enter Sun 1:50 PM ME Thank you for the head up. Do you know if will be in the morning or afternoon? Enter Angie Yes we have and before coming Will call you... Enter Angie How about between 12pm-2pm Enter Sun 2:13 PM ME Perfect Enter You sent Enter 10:46 AM ME Angie, I thought the vents and returns were included. Enter ME Im thinking about cancelling the service while he is here. Enter 11:05 AM ME I will let him finish and pay for what we agreed on. Enter 11:43 AM ME Do you understand that this is a scam that you are promoting? read more

Stay away from 5Brothers cleaning. Shoddy work. They have a low ball price to bring you in then tell you that your system needs additional service. They will charge you high prices for the additional services. The work they did on my system needed to be redone and repaired. They left their trash behind. They failed to replace several vent covers. I hope you read this review before you have them come to your home. I called to complain and have not heard back from them. I will update if I hear back or not. read more

If you buy a Groupon or get a discounted service, expect an upcharge when they come out to do the work. Buyer beware when it comes to using a Groupon with them. Update after cleaning: the house filled with smoke within 15 minutes of the technician leaving after performing a "higher level" service. Will update if/when i receive a call back from my voicemail. read more

Please beware of this company 5 brothers charged me $400 they were in my house for 25 minutes cleaned 2 vents. I had to hire another company 2 days later I am a single mom and work very hard for my money. I am going to take them to small claims court They refuse to give me my money back I was robbed. Sad BEWARE read more

I used a Groupon as I've done before but forgot to make sure they used a truck mounted vacuum which is the only way to get the ducts clean and avoid putting contaminants from the ducts back in to the house. As soon as the portable vacuum was turned on, cigarette smoke smell filled the house. I'm guessing smell from previous "cleaning". They also tried the upsale by using a camera to show us just how dirty our ducts were in a house that is only 2 years old. I had to say no twice. If I wouldn't have had my ducts cleaned properly in our old home, I might have thought they did ok. As it is, they've just stirred up dust and left my house smelling. read more

5 Brothers Cleaning - Large and ineffective portable vacuum. - Carpet Cleaning Near Me

These are scammers. This is the dumbest company ever. They spent weeks going back and fourth with me over an extremely simple job. I'm talking about 10+ phone calls, text messages, Facebook messages, etc. from at least 3 different people. They outsource everything and there isn't anyone accountable. Run away from these idiots! read more

My brother had to move out from his apt in buckhead so I came to help him move out. However, he needed to clean the carpet and the air duct before he leaves. 5 brothers company came on that same day with a short notice and saved us. Very professional, left no mess, I highly recommend. Thank you 5 brothers! read more

Had a 1pm appointment and got a call at 1:30 to let me know he was running late.. Glad he called because I'm not sure I would have figured it out. Was given an estimate of $540 and was told it would take almost 2 hours to clean and fix my chimney. When I said I would have to review the estimate and call back to schedule an appointment, the price dropped to $249.... and now it would only take 20 minutes lol... for a brief second i considered getting in to the chimney cleaning business.. Anyways, I declined and called another company that seemed less shady and was told there were no issues with my chimney besides it being really dirty and I got it cleaned for 1/2 the price. read more

I used this business for duct cleaning services. I do NOT recommend them! He came and left debris and moved furniture and other items but did not put them back where he moved them from...not very professional if you ask me. read more

GROUPON BUYERS BEWARE! I could give a zero star I would. Do not buy a Groupon from this place. They do not do anything to your vents with the ineffective vacuum they bring, and harass you into buying a service for your "mold infested" house. This has happened to almost every Groupon buyer. They keep harassing you to buy the $1000 deep cleaning and it's very unprofessional. The dust was pretty much just moved around and not really taken out of the ducts. The vents were never cleaned and they were there for ten minutes and left the house smelling like smoke. SAVE YOUR $40!!! read more

DO NOT USE THIS COMPANY, another Groupon scam!! As the previous reviewer stated, I purchased a Groupon and promptly called to schedule my service. I was given a window of 10:00 AM to 1 PM , which was fine. The technicians did not arrive until 4:30 PM and were not in my house for 5 minutes before they were trying to get me to spend $1000 to deep clean my vents. They only connected their portable machine to the downstairs vents for about 10 minutes. One guy was hooking up the portable while the other guy was walking through the house swearing how much work I needed get rid of mold, bugs, wood, and other things inside the vents, "deep cleaning." When I told him that I was not going to spend that kind of money without doing my due diligence, he started trying to pull out receipts from previous clients that have spent money, going through his phone and showing me pictures, showing me a website that he already had loaded on his phone showing the cost to do the deep cleaning, and all kinds of other chicanery & foolery. After that didn't work, he just out right asked me what I was willing to pay. After a few minutes, I started to feel really uncomfortable and was fully convinced that I was being taken advantage of. Once I started feeling this way, I went to the portable machine that they were using and asked to see the inside. When the one technician who was doing all the talking opened up the machine, it was completely filthy - 3 to 4 inches thick of nasty dust and filters inside the portable machine were black as tar. He said that the accumulation of dust, dirt & debris was mostly from the house before and that they only clean the dust out after every two houses! I insisted that he turn off the machine and go outside and at least empty all the dust and gave him a garbage bag to do so. Once the other tech was done emptying it, the second tech who was doing all the fast talking said that he was not going to re-hook the machine to the vents because he had gotten all of the dust that he could possibly get after the 10 minutes. Mind you before I asked him to look inside the machine, the machine was still going so my thought is if you have gotten all the dust that you're going to get, why was the machine still on and operable until I asked you to stop it. That's when he started telling me about how much money he had, how many cars he owned and that he'd just ordered another new car. While he was here, I looked at their Yelp reviews and realized that I have again been taken advantage of by a Groupon. Groupon reviews showed almost 5 stars but Yelp showed horrible ratings. When I showed the technician, he became visibly angry and said that he didn't care about the negative Yelp ratings because he knows what kind of work he does on five houses per day, and you can't expect Yelp to show positive ratings. Then I asked, "Are you going to clean the vents upstairs? His response was, no you only paid for downstairs and how is Groupon supposed to know that you have upstairs? I looked at the Groupon and it had no stipulations about being for downstairs only, in fact Groupon said that it was unlimited vents. His reply was yes, unlimited vents on only one level! By then he was ready to go and told the other guy to close up the vents. He claimed that I should be happy that I got away with Groupon for at least getting them to give me an estimate on the $1000 worth of work. They left my house a complete wreck, I am a female and had to move my large sectional sofa by myself, all my furniture back in place that they moved around, re-seat the filters into my unit and basically clean up a bunch of dust that they left. I refused to sign the piece of paper stating that they had done the work because clearly they did not. I got taken by this company and it's so sad that you can barely trust anyone to come into your home to do good quality work. What a complete shame but it's my fault for falling into the Groupon black hole again. I said before that that would be the last Groupon I purchased when I was taking advantage of before but I promise I will never buy another Groupon as long as I live. read more

The owner of the companyy was the one who came to service the HVAC vents. The promised services were no where close to being delivered. He did not care. On to the BBB to file a complaint. Where did integrity go in business practices? read more

Very disappointing!!! I will never use 5 Brothers Cleaning again!! I bought the $49 for 7 rooms Groupon - big mistake! As it turns out, that special was only for "steam cleaning and deodorizer", which means quickly sprinkling hot water with air freshener on your carpet, and then quickly vacuuming it up. Um, really!?! I called prior to buying the Groupon, I explained what I was looking for. They said this would be perfect. When the tech got there, he informed me that this would only be for someone who cleans their carpet every 1 -2 months. Hmmmm......sounds like bait and switch to me! I had to pay an additional $60 ($10 per room * 6 rooms) just to get shampoo - ridiculous. I also had 2 area rugs that I wanted cleaned. Our dog had just had an accident on one of them, so I gladly paid to upgrade to the "deep clean" on that rug. As it turns out, the extra $$$ I paid for the deep clean meant using a Home Depot spray bottle to lightly spray a solution on the carpet before the cleaning. That doesn't seem to "deep clean" to me. I understand that the carpets are going to be wet after, but they were soaked!!! It was so wet that an hour later my dog and I stepped off the wet carpet stairs onto the hardwoods and slipped and fell since our feet were so wet! On their website it says "Our carpet cleaning methods ensure they'll be dry within two hours" - well, we had it done yesterday at Noon, and it still was not completely dry this morning! The tech was a very nice young guy. He felt bad that I was misled, but he couldn't really do much about it. To top it off, his min van leaked oil onto my driveway - ugh! When I called to express my concern, the man on the phone was very rude. He continuously interrupted me, which is very unprofessional. He informed me that he would be glad to offer me 15% off my next cleaning, but since I had already started the process when I bought my Groupon two weeks ago, he couldn't help me in this situation. Bull crap!!! He also told me that the goal of the Groupon was to develop repeat customers...well, you failed on that one!!! I will never use 5 Brothers Cleaning again!!! Disappointed! read more

Do not use!! This company called my house and offered to come clean each return with "unlimited ducts" for $25.00 each, plus deodorize them. She said that in addition, they would also clean the dryer duct/vents deep cleaning. All for no extra charge! So, I told her that we would only need 3 cleaned as one is broken, (in basement, and not needed or used) We have 3 AC units, which would equal $75.00, so I asked the lady on phone if there would be any additional "up charges" solicited at time of service. She promised that no, they wouldn't try to charge me more, or sell me anything more, since that would be all I needed. Now if that is the way this company wants to earn trust/business, to have return customers, fine! They came out, and the within 10 minutes, the guy wouldn't stop pressuring me to spend an additional 500.00 just to properly deep clean/brush 1 Access units vents. That didn't include ANYTHING ELSE! The "hounding went on and on, with him following me around pressuring me to buy the other services. I told him just "do what I hired you to do". I expected at least a "good job if I can post pictures, I will. Not only was he not concerned about the job he came to do, but kept on and on. Tried to install their 16×25×4 generic (with no Merv rating on them) × 3 for $75.00 each, when I can buy Honeywell's Merv 10 same filters on sale at Home Depot for 26.00 each. I told him "no thanks". Don't be fooled by this company. They should have been honest and upfront! read more

5 Brothers Cleaning - Does this look clean to you? This was the "Duct cleaning" job & the way "5 brothers cleaning" left my ducts. - Carpet Cleaning Near Me

We had 5 Brothers Cleaning clean and sanitize our ducts in June of 2020. We also purchased 3 UV lights to combat potential mold growth. We recently had another contractor who installed a new HVAC system last year serviced our system. During this process they revealed to us how two of the UV lights are not working and how much dirt and debris was still in our duct system. We reached out to 5Brothers to request they come out and address these issues. The first time we were told the technician was out of town but would contact us upon his return. We never heard from anyone so a follow up call resulted in a personal guarantee that we would hear back within the hour. A week later still no response. The third attempt we had to leave a voice mail. After another week still no reply so a review is being generated and a call to the credit card company (thank goodness we paid by credit card and not cash) is the next step. read more

Ben was our tech and he was awesome! Super professional, showed up on time and explained everything he was doing and how it would effect our ac system. Would absolutely use again! read more

I was looking for a company that could clean my air ducts at a reasonable price. Came across 5 brothers on Groupon last week and booked my appointment for 2 days ago for an air duct cleaning service and I'm beyond happy with their customer service and their product knowledge! This company is my new go to (I actually made another appointment for my attic insulation and chimney cleaning)! I would recommend everyone to use their company!! Thank you Yehuda (I hope that's how you spell it) at 5 brothers! :) read more

I really wish I would have read the reviews. Had a Groupon for cleaning one main line with unlimited vents, 10 foot dryer vent and 10 point system tune up. Moses came to the house did the dryer vent and was just gone. Didn't say anything about him doing anything. Never looked at the main line and I have no record of tune up or inspection. Spoke to a woman when I called the office and was told that the dryer vent was not included when it clearly states that it is! Very disappointed and if I could give less than 1 star I would! read more

Purchased on Groupon. They are the worst company. They lie and make excuses. They do not show up for appointments. When you call the office you get the run around and excuses. Lost 2 days of work for this poorly ran company. Groupon should do their homework before promoting a company read more

They were very attentive in quickly scheduling my appointment and getting my chimney safe. They did a basic sweep but also had to remove some creosote that was built up. I'm glad they mentioned it and treated it because the goal of the service was to have a safe chimney. I bought off of Groupon and it was a much better experience than the last person I bought this same service from (stay away from American chimney and gutter in you live anywhere that isn't NWGA bc they won't come without an extra charge). Overall I would recommend these guys to anyone based off this one experience. read more

STAY AWAY! GET A COMPANY THATS NOT A FRAUD! Their blue machine that SUCKS DIRT from vents is the best show on earth! Supposedly they cleaned entire house by only cleaning two vents. When they left the house and furnace was turned on and my house was filled with dirt. Moses was RUDE! Obviously had issues with women. The home became inhabitable with their shoddy work! ANOTHER COMPANY HAD TO BE CALLED to fix damages they did! PLEASE PICK A COMPANY THAT WONT DAMAGE AND LIE read more

Fantastic chimney service- fast, thorough, and nice. I will definitely call them again.

Thank you! thank you! thank you!! This gentleman (Roy) was very professional. Explained me the process from the beginning to end, very personable, work quickly and efficiently. We definitely use your service again! read more

Highly recommend. Communicative. Understanding of needs on both sides. Very thorough vent furnace Care. Excellent service.

I purchased a Groupon for unlimited vent cleaning and inspection. One of the guys went into my attic for a quick second and came back down claiming we had mold. This was the first time we had gotten this service done and trusted the tech. We got a second opinion today and was told there was no mold and they probably showed us an old picture. They're con men trying to con you out of money. They did the same service they were supposed to but instead charged me 500$ I'm going to report them to BBB as well. They didn't do anything more than they were supposed to. Even for a second we believe I had mold in the house the steps they took would not keep contamination from coming back. I asked if further cleaning needed to be done and they kept saying no. They are con men conning innocent people of their money. They sweet talk, use the Groupon as a foot in the door technique and then lie and have hidden fees. Super disappointed! BEWARE. Probably should have looked up their reviews. Also look at the EPA website for more info on how duct cleaning and vent cleaning should be and how to prevent yourself from being scammed. Also the 5 star reviews left on here are mostly by family and friends. The boss is Daniel and if you look below you'll see he left himself a good 5 star review advertising his other services! Beware! and if you get conned don't be upset because I warned you read more

Moses was great trying to get extra money out of us he never explains anything to me. He hook up a machine for a ten minutes than left. DON'T WASTE YOUR TIME WITH THEM read more

Ron did a great job cleaning our carpet. He was very friendly and did a very thorough job. I have two young children, and the carpets look wonderful!.I purchased the 3 room cleaning from groupon and was pleased with the outcome. Thank you! read more

5 Brothers responded for same day service, and the tech (Ben) showed up on time and spent extra time answering my questions and making sure I understood everything he was doing. He was friendly and helpful throughout. I will use them again. read more

DO NOT USE THEM!!! SCAMMERS! I purchased a Living Social deal -- First off, trying to sync up a time was ridiculous. We had a time frame for 3-5pm but they kept showing up at 10am. Sorry we work and can't just show up anytime you want. There were 2 men who showed up wreaking of cigarette smoke and as one guy plugged up his contraption into our vent the other one wanted to see our attic. After spending 1 minute upstairs he told me we had SEVERE mold problems and we should take care of it right away. He said he would normally charge $1500 but if we paid them that day it would ONLY be $900!!! I told him that I would need to talk to my husband to get his opinion but he kept talking about how horrible our situation was, how dire it was saying normally it would cost 15K to have the vents completely redone. I started feeling uncomfortable and could smell his BS tactic which started to piss me off. I am truly disgusted. And then he had the audacity to tell me "Make sure you write nice review about us!!!". ARE YOU KIDDING ME!?!??! I dont' think so bud. read more