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    5 Diamond Lodging

    4.7 (3 reviews)
    Closed 10:00 am - 4:00 pm

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    SkyRun Vacation Rentals

    SkyRun Vacation Rentals

    1.7
    (41 reviews)
    0.6 mi

    Just checked out of Sky Run rentals in Snowmass Colorado. DONT RENT THERE. Inaccurate description…read more The refrigerator did not reach barely above luke warm. Our neighbors said the same thing. Called and they said they would fix it but did not. Went a week with lukewarm eggs. Milk, meat, etc. Proptert details said they had iron and board but they did not. Also stated that all unites had microwaves but ours did not. So the food we cooked we had to reheat in the over. Pots and pans were disgusting, sheets had stains on them. The freezer had the owners facial products in the ice box (SKIN ROLER DEVICE).... Disgusting. We had to take 5 minute showers because the hot water would go out quickly. First 2 nights I tool cold showers. The propert listing shows a beautiful, open utility closet with a stacked washer and dryer set. We got there and the owners stuff was stacked to the top of the closet and the door was closed with a lock on it but they forgot to lock it. We could not even open the washer and dryer to use them because there was so much stuff.​​ the listing clearly stated WASHER. When addressing this with the property owner she did nothing to fix the refrigerator issue. She stated the washer and dryer were not for guest use. After leaving a review in Vrbo, they gave us a 1 star rating as guests lol. All we asked for them to fix thru our entire stay was the refrigerator. Did not complain at all, not, once about anything else. DONT STAY THERE. It was a complete bomb. 2700 bucks for a week with lukewarm food, lack of warm water, and no access to the washer that they clearly advertise.

    Our expensive family vacation was completely ruined by SkyRun, and their handling of the situation…read morewas nothing short of deceptive. We arrived at our rental to find major appliances completely broken, leaving us unable to cook or even make coffee by the pool. Worse, advertised amenities like a beach cart were missing, forcing us to lug heavy gear by hand. The property itself was much older and smaller than the deceptive listing photos suggested. However, the physical issues with the house pale in comparison to SkyRun's shocking disregard for guest safety and professional ethics: Severe Security Breaches: SkyRun handed out our private door passcode to random "trusted neighbors" and a repairman so they could enter during our stay. They even gave my personal phone number to the repairman to text me directly. After multiple strangers had access to our code, they flat-out refused our request to change the passcode. Evading a Paper Trail: The rental agent went out of her way to keep all communication off the booking platform. She refused to put anything in writing, insisted on phone calls, and actively tried to solicit us to bypass the platform for future bookings in exchange for a direct discount. Bait-and-Switch Refund & Extortion: The agent explicitly promised us a full refund over the phone if we checked out early. Once we vacated, she backtracked, offering less than half and claiming "full refund" only meant their "company profit" portion. They then held even that partial refund hostage, refusing to release a single penny unless we signed a legal document promising not to leave them a bad review. We refused to be bribed into silence. We bypassed SkyRun entirely, took our evidence directly to platform support, and secured our $1,000 refund through them. Dealing with this company was an absolute vacation killer. Do not trust SkyRun with your money, your vacation, or your family's safety.

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    Dead bugs in light
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    SkyRun Vacation Rentals

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    pines condominiums

    pines condominiums

    4.0
    (3 reviews)
    2.4 mi

    We rented a condo in January 2017 for our large group of 9 people at Pine Condominiums on Airbnb…read morethat is hosted by Summit County Mountain Retreats. We arrived at night with our car, there was a snow storm and hardly anything to see. We could not find the place easily. The complex is so large and we finally found a lobby and check in but there we were told there was another one. It was a quest. We ended up finding it. Then through the storm dragged our luggage looking for the right condo : another quest. When we found it, relief was great! It was spacious and cosy. Privacy for our group was perfect as you are isolated from other condos. Beautiful view. Balcony but it was snowed in. We found the pool and jacuzzi, these are amazing facilities that come with the place! We used kitchen and 2 bathrooms. It was an apartment for 6 but thanks to the large sofas in the living room and 2 extra mattresses, we managed to fit with 9. You need a car for groceries and going to the ski resorts.

    Place is very nice and convenient. Management however is rude and disrespectful. The white lady…read morewith dirty blond hair is extremely rude. After being in the mountains skiing all day, we came back and she made accusations insinuating that we had been littering because there was trash by one of our cars. Seeing how we've been in the mountains all day that is 100% not possible. She continued to say she "saw us" which is a crazy accusation unless she saw us in the mountains magically throwing trash into the parking lot. It's very disappointing seeing how the faculty treat guest.

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    One of the pools and hot tubs
    One of the pools and hot tubs
    Living room
    Living room
    Kitchen

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    Kitchen

    5 Diamond Lodging - vacation_rentals - Updated August 2026

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