I had a great experience here. I came in for an oil change and also needed my undercarriage splash…read moreshield secured after it had come loose. They took care of everything quickly. The staff was friendly and easy to work with. It's always nice to find a mechanic you can trust. I'll definitely be coming back for future maintenance and would highly recommend them to anyone looking for reliable service.

I recently got a quote from the BMW dealership for my 2021 X5 M competition for tune up brakes oil…read morechange AC service and transmission service. The dealership quoted me over $6000???? Dealerships are complete rip off when it comes to servicing vehicles thank God I found car doctors of Loma Linda. Ryan and Clemente helped me out tremendously. They got my bill just under $4000. I couldn't be more happier. They even threw in a free oil change on my next visit thank you car doctors of Loma Linda. I really appreciate you guys next time. Lunch is on me.

I've taken my car in 3 times over the last couple years for different things and every experience…read morewas good. Service is done within a reasonable timeframe, communication is good, and the price is right for me.

Amazing communication, transparency, turnaround time, quality of work, and (most importantly)…read morecustomer service. I can't recommend this place enough. It's a breath of fresh air to hire an automotive staff that is happy and eager to help with your repairs. The staff at Discount Auto constantly kept me updated and in the loop on the status of my vehicle and its repairs. Not only was the front office staff pleasant to work with, but the technician that worked on my truck was a delight to speak with too. The shop was able to take my truck in the same day that I called to inquire, diagnosed it quickly, and fixed the issue in a very timely manner. All in all, they've set the standard for automotive repair and servicing. Highly recommended

Love this place! Come here every time I need a smog and Rakan is always so sweet. Every time I've…read morebeen here they always get me in and out quickly. They always make me feel welcome :)

Great little shop. Raken is not very talkative, but he is very quick, very focused, very efficient,…read moreand very organized. He knows exactly what he's talking about, and he's friendlier and more helpful too than his major competitors at G&G are. Smog Stop has a much more professional vibe and a much nicer waiting room too than G&G does. They have plenty of chairs and even a TV, and it's much neater and roomier than G&G's waiting room, so do yourself a favor and make Smog Spot your go-to spot in Redlands for smogging your vehicle. My car didn't pass the first time, but Raken kept reassuring me that there were no visible trouble codes which would indicate a problem or a mechanical failure. He advised me to just keep driving the vehicle and promised that it would eventually pass, which it did. I was doubtful, but he was totally right all along. I finally figured out that the key to passing for me was to get my car up to 70 mph and then immediately decelerate to 20, which of course you can't do on the freeway, but driving the back way into Highland over and over again finally got the job done. I must've gone back to Smog Stop at least five or six times to have Raken rescan my car's computer monitors to see if all my monitors had cleared, but he never complained, although I'm sure he got pretty sick of seeing me coming back so often for a rescan to assess my progress! It took me three weeks to get my car's monitors to finally clear, but Raken was really unbelievably patient with me. I just wish that I had asked him to scan my system prior to testing my vehicle the first time, because I had to pay $50 for the first failed test and then I had to pay an additional $50 because he had to test my car a second time too after all of my car's system monitors had finally cleared, but he did give me a $12 discount on the retest. They also do other types of repair work at this shop, including smog repairs, but Raken was always too busy and too focused to specify exactly what other types of mechanical jobs they can tackle, although I did ask him twice. The good news is that they do seem to be totally focused on smog checks and not on finding additional mechanical issues that they can potentially charge you for. Just be aware that you will have to pay $38 for a second test if your car doesn't pass the first time. The only good thing I can say about Smog Stop's competitor G&G is that they don't charge you for a second test if your car fails the first time. So if you have recently replaced or recharged your battery, as I did, and if you're not entirely certain about the readiness level of your car's system monitors, please be sure to ask Raken to check your system for readiness BEFORE you pay $50 for a test that will in all likelihood fail.

Went in for an alignment. I am so thankful I Got the…read morereferral from my son in law who said they take care of all his company vehicles. It's wonderful to find another family owned business who is trustworthy and friendly. I will return for all other needs regarding my truck. Be sure to check for coupons on the website!

Highly recommend, needed a smog on my 2015 Honda accord, the check engine light was on. They were…read morevery honest and advised it wouldn't pass, checked the code for the check engine light advised what it was. My check engine light goes on and off , it went off & I went back, got my car smogged and passed! The manager was very helpful and honest! Which I appreciated very much! They had a coupon code which made it very affordable. Was done within 5 minutes & the office is clean with AC! Will absolutely go back again!

I have to honestly say that the level of service at Mark's Automotive has really improved under the…read morenew management. George, the new manager, goes way above and beyond to please his customers and I love his positive attitude, which is a very nice change for the better and not at all characteristic of the former management's style, so kudos to him! And the good news is that George is totally focused on management and customer relations and supervision of his technicians, and he doesn't do any of the actual repair work himself, so he doesn't have that grumpy, overworked, and irritated attitude that you will find in so many service stations. He is super friendly and super positive and goes out of his way to help. I was struggling so hard trying to get my car smogged, and George actually took time out of his busy schedule to encourage me and advise me on that, and he even volunteered to scan my car's system periodically to assess my progress in getting my vehicle's monitors to clear. Wow. So unbelievably nice! I actually think that it was his positive attitude and his encouragement that kept me going and kept me from feeling totally defeated. And it was that infectious positive spirit which enabled me to finally succeed in passing the smog test. His guys have also voluntarily filled my tires whenever they have gotten low. They will go the extra mile for you, which is refreshing and super impressive for such a small neighborhood shop! I have always appreciated the convenience of this location, and now I can also appreciate the level of care and personal attention that you will receive at Mark's under the new management. Thank you, George!

This shop is the only place I'll take my cars to for the rest of my life. My car was deemed…read more"unfixable" by Firestone in Redlands due to the frame being bent. I told George over the phone what the problem was and he was able to diagnose it over the phone. This is after my car sat there for 10 months due to me believing it wasn't fixable. George got my car back on the road in 3 days. Ever since that happened we've been coming here. They will fix your car without it being too pricey. George goes above and beyond for anyone and even gave me his personal number if I had any other issues. Highly recommend this shop.

I took my 2012 Volvo to Redlands Tire Pros multiple times within a year while I was having car…read moreissues. They were always super helpful, professional, reasonable quotes, and fast and efficient with the repairs. After I moved to another city and I was thinking of selling my car, I called them. Sergio was incredibly kind and helpful and even remembered me and my car! If I still lived in the area, I would absolutely continue to go to Redlands Tire Pros for any car repair needs. I usually feel nervous and like I'm going to get taken advantage of in terms of price by auto mechanics but I never felt that way when working with them. They even have a cute dog who sits in the front of the shop. Highly recommend Redlands Tire Pros! And shoutout to Sergio for going above and beyond to give me tips and guidance on selling my car.

Both Sergio and Brian took care of me... professional, friendly and they get the job done! I highly…read morerecommend this shop... for any of your needs.... Today Mine was brake fluid flushed.... In and out... I recommend coming earlier....

Well it first started with a miss diagnosis (Johnny) on a grey '01 Mercedes supposedly it needed…read morewheel bearings,inner tie rods, Control arms rebuilt when I got the car back it was in worse condition they had put the control arm bolts backwards and didn't fasten the baffles on the power steering.$900 and the car ended up chewing up the front tires in a matter of a couple of months (I had to sell the car because it was to dangerous for my son to drive).You think I would have learned But I know JC and he used to do good work..fast forward to recently I took my sons CRV for an oil leak repair ($1900) I ended up getting it back oil leak was fixed but noticed that a loud ticking was coming from the engine where it was worked on needless to say JC came up with all kind of excuses that it was normal (this is coming from a self proclaimed master mechanic) the car runs OK but the noise which wasn't there before the repair is getting worse.. Depending on what the Honda mechanic tells,Me I will most likely be filing a complaint with the BAR and taking further action (when it comes to my Kid's car and the money he's paid I take it Personal)...Jc's used to be good, now I would look elsewhere JC's lack of integrity and inability to take responsibility for poor workmanship is disappointing!

I got a flat tire on my way to work and I took it to jc since it was the closest shop to my car…read more What a great choice. I let Johnny know my situation and he was able to help me out in a timely manner. I was able to get back on the road and get to work. Awesome work! Great shop for any car repairs.

This place was a miracle to me! I was told my truck had a cracked head or cracked head gasket…read more Repair was going to be $6500! Eekk! Well, I needed a second opinion & found my miracle! Kellem's checked out my truck & found that I needed a water pump & thermostat. Price was estimated at $950. I received updates on my truck at least twice a day. I so much appreciated the updates & testing they did & the care they took with my precious truck. If you want an honest & trustworthy place to take a vehicle.......this is the one. I will always go here when I need something fixed or even if I have questions! Thank you Elias & your crew!

5-star service! Elias and Blue were incredibly friendly and inspected our car the same day we…read morecalled. Thank you, Kellem's!