1. Toy Tech

    1. Toy Tech

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    Riverside, CA

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    Toy Tech

    4.0 (50 reviews)
    Closed 8:00 am - 5:00 pm

    Services - Toy Tech

    Auto brake repair

    Auto engine repair

    Toy Tech Photos

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    Old, but dry Spark Plug

    CAUTION: As a college student that just moved to Riverside, I came here on 10/20, Monday to get my spark plugs replaced for my 2011 Toyota Prius. I used an OBD Scanner and it said there was a misfire on Cylinder 4. I had James (Jim) confirm and diagnose the problem. He said it was the coils that need to be replaced. The fix was about 900 dollars. I spoke with my father who lives far away and agreed that it was probably the coils. I was told it would be ready the next day in the morning. The next day on Tuesday, 10/21, I was hoping to get the car back in the morning. Called the place, I heard from the receptionist they needed more time. At around 3:45pm, I get a call from Jim that the head gasket and the coolant was leaked. The cost was gonna be around 4750 dollars. I let my father know to contact the place the next day. On Wednesday, 10/22, my father and I decided to check it for ourselves and I picked the car up. About 2 weeks later (November), we had the spark plugs replaced for 100 dollars because they were old, not wet. The head gasket was completely fine, dry and had no coolant. If the head gasket was bad, either the piston cylinders or the spark plugs would have been wet. TLDR: I would not trust the place. If it was not for our judgement and my father's expert knowledge on cars, we would have lost 5k just to replace the spark plugs which are an easy fix. They misdiagnosed the issues with the Prius and said the head gasket was leaked which caused the jerking. Do yourself a favor and take your business somewhere else. They will just charge you extra for no reason. Below are the OBD Scanner codes, dry spark plug (Cylinder 4) and the 4750 dollars invoice.

    This place is the best, Ive been coming for multiple years at the recommendation of my friend, and have also recommended them to multiple people, great prices and they have never overcharged me even once, they always check everything out for me free of charge and tell me its all good. Some people will take advantage of young women and overcharge them thinking they don't know anything about cars but these guys have never done that even once. Plus they have the best shop cat ever!

    Invoice for head gasket and fuel injectors

    BEWARE BEWARE Please do not bring your car here at all. A few weeks ago my son just moved to Riverside for school and I am 8 hours away from him. His 2011 Prius started rough idling and he checked with an OBD scanner and the codes were misfiring. So I told him to take it here and see how much it would cost to replace the spark plugs. After the owner diagnosed his car, he told my son that the fuel injectors are bad. So the quote was $600 for all 4 injectors. I told my son, I could live with that quote. The next day, the owner called me and told me that the car was overheated and it needed a head gasket. He told me that it"s $5,000 and I told him the car isn't worth that much. I told him its just the plugs needed to be replaced. I told my son to drive it back to his place and I will have it transported back to Sacramento. After I got it back, I replaced his car with 4 new plugs and ignition coils about $100. I reset the check engine light and take it for half an hour drive. It ran fine without any issues. A few days later I called the owner up and told him that it wasn't the head gasket. He started cussing at me.

    Took our Toyota Prius in because the engine was making a horrible thumping sound. They couldn't find anything wrong so no charge. Awsome!

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    3 years ago

    The only place I'll take my two Toyotas. Way better than going to the dealer for anything regarding my vehicles.

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    Page 1 of 2

    Ask the Community - Toy Tech

    Review Highlights - Toy Tech

    I've been taking my Prius to James for several years now and I can not recommend their service highly enough.

    Mentioned in 9 reviews

    Read more highlights

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    I've been driving past this place by the Riverside Plaza for decades and always like how cool the…read morebuilding looked. I had a strange shaking in my front end, and thought it was my brakes . I was at the Greek place on Merrill, and when I was in the drive-through, I saw the suspension place across the street, so I thought I'd step in for some quick questions. Everybody was super cool, and even though they were busy, the guy mentioned they'ld do a free front end diagnosis to determine my brake condition. He said sometimes that means you do need new rotors. They were pretty busy, but I only had to wait about 15 minutes until they got a bay open. Turns out it wasn't my brakes at all, I had a bad strut on one side. During the evaluation, they mentioned they are also specialists in Lexus rear airbag suspension. Luckily, my rear suspension was fine and I only had that single bad strut. I decided to get both taken care of as well as the alignment for the front and rear. They also gave me a 10% discount on the alignment work because I had a major repair. I took an Uber home, because they said they might not have the job completed the same day. But they got parts delivered early, and my car was done before 5:00. Excellent work, and I didn't feel like they were trying to misrepresent any aspect of the job. As a matter of fact, I asked about any more things I needed done, and they said I was pretty much solid. Excellent shop.

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    Carlos Your response and narrative to my review is…read moreinaccurate. Let me clarify the facts for you. First, I went to your establishment for a re-gearing to 4:88 front and rear axles and an Eaton TruTrak to replace the OEM rear locker. After waiting at your shop for 8 hours, My vehicle was delivered to me with an error code "service 4wd". When I went back in and inquired about it, YOU'RE staff told me, "drive it for a while it will go away". That issue never resolved. I called PWG to schedule a fix appointment. At that appointment your tech put a solenoid to correct the "service 4wd" lamp and a requested rear diff cover. Why that solenoid wasn't done initially, I don't understand? I live in Palm Springs and for me to come to your shop because of your tech not performing installation correctly is a costly inconvenience to me! While getting an oil change at my regular mechanic, that's when he brought to my attention about your tech damaging my steering stabilizer, fluid actively leaking from rigs front drivers side axle and the transfer case. ALL areas your tech had to perform work on in order to do the re-gearing, and that were NOT leaking or damaged before your techs working on my vehicle. I tried to contact you on many occasions, to no avail. Finally, when I did talk to you about this, and said if it doesn't get fixed I will go to BAR for filing a claim, to which your response was, "go ahead"! Is this how a rightfully dissatisfied customer is treated at PWG? Currently I still have a rig that I can't even get into 4L. Those are the facts! Thanks.

    Toy Tech - autorepair - Updated September 2026

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